25 health deficiencies
Top issue: Quality of Life and Care (7 deficiencies)
9 fire-safety deficiencies
Top issue: Egress (3 deficiencies)
Milford, CT
1-star overall rating with 2-star inspections with abuse icon flag with $14,433 in total fines with 25 recent health deficiencies with 9 fire-safety deficiencies in the latest cycle
2028 Bridgeport Ave, Milford, CT
(203) 877-0371
Overall
1 / 5
CMS overall stars
Health inspections
2 / 5
Survey and complaint cycles
Staffing
3 / 5
RN + nurse staffing
Quality measures
1 / 5
Resident outcomes and process measures
Quick facts
Beds
120
Certified beds
Average residents
114
Average occupied residents
Ownership
For-Profit
Publicly displayed owner type
Chain
Civita Care Centers
Operator or chain grouping
Approved since
1972-02-10
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Chain footprint
6 facilities
Chain averages 2 overall / 2 health / 3 staffing / 2 quality stars
Changed ownership
No
Within the last 12 months
Family council
Yes
Resident and family council reported
Sprinklers
Yes
Automatic sprinklers in all required areas
Staffing
RN hours / resident day
0.46
Registered nurse staffing · state 0.70 · national 0.68
LPN hours / resident day
0.84
Licensed practical nurse staffing · state 0.84 · national 0.87
Aide hours / resident day
2.06
Nurse aide staffing · state 2.28 · national 2.35
Total nurse hours
3.36
All reported nurse hours · state 3.83 · national 3.89
Licensed hours
1.30
RN + LPN hours · state 1.54 · national 1.54
Weekend hours
2.98
Weekend nurse staffing · state 3.41 · national 3.43
Weekend RN hours
0.23
Weekend registered nurse coverage · state 0.46 · national 0.47
Physical therapist
0.09
Reported PT staffing · state 0.08 · national 0.07
Adjusted RN hours
0.51
CMS adjusted RN staffing hours
Adjusted total hours
3.69
CMS adjusted total nurse staffing hours
Case-mix index
1.25
Higher values indicate more complex resident acuity
RN turnover
61%
Annual RN turnover · state 39% · national 45%
Total nurse turnover
49%
Annual nurse turnover · state 38% · national 46%
SNF VBP
Program rank
13,099
Lower is better among SNFs in the FY 2026 VBP program.
Performance score
8.37
Composite VBP score used to determine payment impact.
Payment multiplier
0.9807
Above 1.000 increases Medicare payment; below 1.000 reduces it.
Program components
Readmission
0
Baseline 20.69% · Performance 23.23% · Measure score 0 · Achievement 0 · Improvement 0
Healthcare-associated infections
0
Baseline 8.10% · Performance 8.93% · Measure score 0 · Achievement 0 · Improvement 0
Total nurse turnover
3.35
Baseline 61.18% · Performance 50.00% · Measure score 3.35 · Achievement 3.35 · Improvement 2.58
Adjusted total nurse staffing
0
Baseline 3.72 hours · Performance 3.16 hours · Measure score 0 · Achievement 0 · Improvement 0
SNF QRP
| Measure | Facility | National | Note |
|---|---|---|---|
| Potentially preventable 30-day readmission | 10.5% |
10.72%
0.2 pts better
|
No Different than the National Rate · Eligible stays 70 · Observed rate 11.43% · Lower 95% interval 7.42% |
| Discharge to community | 45.58% |
50.57%
5 pts worse
|
No Different than the National Rate · Eligible stays 46 · Observed rate 32.61% · Lower 95% interval 32.58% |
| Medicare spending per beneficiary | 0.85 |
1.02
0.2 pts better
|
|
| Drug regimen review with follow-up | 85.29% |
95.27%
10 pts worse
|
Numerator 58 · Denominator 68 |
| Falls with major injury | 7.35% |
0.77%
6.6 pts worse
|
Numerator 5 · Denominator 68 |
| Discharge self-care score | 32.43% |
53.69%
21.3 pts worse
|
Numerator 12 · Denominator 37 |
| Discharge mobility score | 37.84% |
50.94%
13.1 pts worse
|
Numerator 14 · Denominator 37 |
| Pressure ulcers or injuries, new or worsened | 2.94% |
2.29%
0.6 pts worse
|
Numerator 2 · Denominator 68 · Adjusted rate 2.63% |
| Healthcare-associated infections requiring hospitalization | 8.93% |
7.12%
1.8 pts worse
|
No Different than the National Rate · Eligible stays 52 · Observed rate 17.31% · Lower 95% interval 4.88% |
| Staff COVID-19 vaccination coverage | Not Available |
8.2%
|
Numerator Not Available · Denominator Not Available · No data were submitted for this measure. |
| Staff flu vaccination coverage | 5.71% |
42%
36.3 pts worse
|
Numerator 8 · Denominator 140 |
| Discharge function score | 40.54% |
56.45%
15.9 pts worse
|
Numerator 15 · Denominator 37 |
| Transfer of health information to provider | 100% |
95.95%
4 pts better
|
Numerator 35 · Denominator 35 |
| Transfer of health information to patient | Not Available |
96.28%
|
Numerator Not Available · Denominator 6 · Too few residents or stays to report publicly. |
| Resident COVID-19 vaccinations up to date | 31.58% |
25.2%
6.4 pts better
|
Numerator 12 · Denominator 38 |
Quality measures
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days | 4.0 |
2.1
1.9 pts worse
|
1.9
2.1 pts worse
|
Long Stay · 20240701-20250630 · Adjusted 4.0 · Observed 4.5 · Expected 2.1 · Used in QM five-star |
| Number of outpatient emergency department visits per 1000 long-stay resident days | 0.6 |
1.5
0.9 pts better
|
1.8
1.2 pts better
|
Long Stay · 20240701-20250630 · Adjusted 0.6 · Observed 0.7 · Expected 1.8 · Used in QM five-star |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 45.7% |
87.5%
41.8 pts worse
|
93.4%
47.7 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 57.7% · Q2 54.9% · Q3 42.7% · Q4 29.4% · 4Q avg 45.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 79.6% |
93.5%
13.9 pts worse
|
95.5%
15.9 pts worse
|
Long Stay · 2024Q3-2025Q2 · 4Q avg 79.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury | 2.9% |
3.4%
0.5 pts better
|
3.3%
0.4 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 5.2% · Q2 3.9% · Q3 1.9% · Q4 0.9% · 4Q avg 2.9% · Used in QM five-star |
| Percentage of long-stay residents who have depressive symptoms | 0.8% |
17.1%
16.3 pts better
|
11.4%
10.6 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 1.2% · Q2 0.0% · Q3 0.0% · Q4 1.9% · 4Q avg 0.8% |
| Percentage of long-stay residents who lose too much weight | 9.3% |
6.4%
2.9 pts worse
|
5.4%
3.9 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 11.4% · Q2 10.1% · Q3 8.8% · Q4 7.1% · 4Q avg 9.3% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 13.5% |
17.3%
3.8 pts better
|
19.6%
6.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 12.0% · Q2 11.6% · Q3 16.5% · Q4 13.9% · 4Q avg 13.5% |
| Percentage of long-stay residents who received an antipsychotic medication | 29.1% |
19.4%
9.7 pts worse
|
16.7%
12.4 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 29.8% · Q2 33.9% · Q3 29.3% · Q4 24.3% · 4Q avg 29.1% · Used in QM five-star |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.0%
About the same
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | 36.1% |
18.1%
18 pts worse
|
16.3%
19.8 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 47.2% · Q2 46.9% · Q3 19.8% · Q4 31.4% · 4Q avg 36.1% · Used in QM five-star |
| Percentage of long-stay residents whose need for help with daily activities has increased | 30.6% |
18.4%
12.2 pts worse
|
14.9%
15.7 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 35.7% · Q2 41.8% · Q3 27.0% · Q4 18.9% · 4Q avg 30.6% · Used in QM five-star |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 1.6% |
0.9%
0.7 pts worse
|
1.0%
0.6 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 1.0% · Q2 1.5% · Q3 1.4% · Q4 2.3% · 4Q avg 1.6% · Used in QM five-star |
| Percentage of long-stay residents with a urinary tract infection | 4.6% |
1.7%
2.9 pts worse
|
1.7%
2.9 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 5.4% · Q2 5.2% · Q3 3.1% · Q4 4.7% · 4Q avg 4.6% · Used in QM five-star |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 19.8% |
24.8%
5 pts better
|
19.8%
About the same
|
Long Stay · 2024Q4-2025Q3 · Q1 26.2% · Q2 17.9% · Q3 19.3% · Q4 16.5% · 4Q avg 19.8% |
| Percentage of long-stay residents with pressure ulcers | 6.2% |
4.4%
1.8 pts worse
|
5.1%
1.1 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 7.8% · Q2 5.6% · Q3 4.5% · Q4 7.0% · 4Q avg 6.2% · Used in QM five-star |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 35.8% |
70.5%
34.7 pts worse
|
81.7%
45.9 pts worse
|
Short Stay · 2024Q4-2025Q3 · Q1 41.1% · Q2 40.7% · Q3 33.3% · Q4 25.0% · 4Q avg 35.8% |
| Percentage of short-stay residents who had an outpatient emergency department visit | 8.0% |
11.1%
3.1 pts better
|
12.0%
4 pts better
|
Short Stay · 20240701-20250630 · Adjusted 8.0% · Observed 8.9% · Expected 12.4% · Used in QM five-star |
| Percentage of short-stay residents who newly received an antipsychotic medication | 3.6% |
1.5%
2.1 pts worse
|
1.6%
2 pts worse
|
Short Stay · 2024Q4-2025Q3 · Q1 2.4% · Q2 4.2% · Q3 2.2% · Q4 5.9% · 4Q avg 3.6% · Used in QM five-star |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 51.2% |
69.7%
18.5 pts worse
|
79.7%
28.5 pts worse
|
Short Stay · 2024Q3-2025Q2 · 4Q avg 51.2% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 39.4% |
25.0%
14.4 pts worse
|
23.9%
15.5 pts worse
|
Short Stay · 20240701-20250630 · Adjusted 39.4% · Observed 40.5% · Expected 24.5% · Used in QM five-star |
Survey summary
Top issue: Quality of Life and Care (7 deficiencies)
9 fire-safety deficiencies
Top issue: Egress (3 deficiencies)
Top issue: Quality of Life and Care (8 deficiencies)
12 fire-safety deficiencies
Top issue: Smoke (4 deficiencies)
Top issue: Freedom from Abuse and Neglect and Exploitation (4 deficiencies)
3 fire-safety deficiencies
Top issue: Construction (1 deficiency)
Fire safety
Fire Safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2025-01-10
Fire Safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2025-01-29
Fire Safety
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2024-12-18
Fire Safety
Have exits that are accessible at all times.
Corrected 2025-01-10
Fire Safety
Provide properly protected cooking facilities.
Corrected 2025-01-10
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-01-10
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2025-01-10
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-01-10
Fire Safety
Meet requirements for the use of electrical equipment.
Corrected 2025-01-10
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-07-20
Fire Safety
Establish policies and procedures including evacuation.
Corrected 2022-07-20
Fire Safety
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2022-07-20
Fire Safety
Properly provide smoke detection systems in areas open to corridors.
Corrected 2022-07-20
Fire Safety
Provide a written emergency evacuation plan.
Corrected 2022-07-20
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2022-07-20
Fire Safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2022-07-20
Fire Safety
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2022-07-20
Fire Safety
Provide properly protected cooking facilities.
Corrected 2022-07-20
Fire Safety
Install an approved automatic sprinkler system.
Corrected 2022-07-20
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2022-07-20
Fire Safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2022-07-20
Fire Safety
Install a two-hour-resistant firewall separation.
Corrected 2020-02-27
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2020-02-27
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2020-02-27
Inspection history
Health
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2026-01-13
Health
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Corrected 2026-01-13
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-11-25
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-11-25
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-07-24
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-08-05
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-05-21
Health
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2025-01-21
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-01-21
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-01-29
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-01-27
Health
Provide and implement an infection prevention and control program.
Corrected 2025-01-27
Health
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected 2025-01-29
Health
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2025-01-27
Health
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-01-27
Health
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Corrected 2025-01-27
Health
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2025-01-27
Health
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2025-01-27
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-01-29
Health
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-01-29
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-01-27
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-01-27
Health
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2025-01-25
Health
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2025-01-27
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-01-27
Health
Provide or obtain dental services for each resident.
Corrected 2025-01-27
Health
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-01-27
Health
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2024-10-10
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-11-18
Health
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-10-23
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-10-23
Health
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-10-23
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-09-26
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-01-30
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-12-20
Health
Provide enough food/fluids to maintain a resident's health.
Corrected 2023-11-02
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2022-05-20
Health
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2022-06-17
Health
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2022-06-22
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2022-06-17
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2022-06-17
Health
Provide enough food/fluids to maintain a resident's health.
Corrected 2022-06-17
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2022-06-17
Health
Provide and implement an infection prevention and control program.
Corrected 2022-06-17
Health
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2020-03-09
Health
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2020-03-09
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2020-03-09
Health
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2020-03-09
Health
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2020-03-09
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2020-03-09
Health
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2020-03-09
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2020-03-09
Health
Respond appropriately to all alleged violations.
Corrected 2020-03-09
Health
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2020-03-09
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2020-03-09
Health
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2020-03-09
Health
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2020-03-09
Health
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2020-03-09
Health
Provide and implement an infection prevention and control program.
Corrected 2020-03-09
Penalties and ownership
Fine · fine $14,433
Fine
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Mortgage Interest · Organization
5% Or Greater Indirect Ownership Interest · Organization
5% Or Greater Indirect Ownership Interest · Organization
Limited Partnership Interest · Organization
5% Or Greater Indirect Ownership Interest · Individual
Operational/Managerial Control · Individual
Operational/Managerial Control · Individual
5% Or Greater Indirect Ownership Interest · Individual
5% Or Greater Mortgage Interest · Individual
Nearby options
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Stratford, CT
2-star overall rating with 1-star inspections with $14,069 in total fines with 19 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle
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