Federal inspection record · CMS data as of October 1, 2026

Charlestown Place At New Albany

4915 Charlestown Rd, New Albany, IN · (812) 945-5221

CMS overall rating

1 of 5

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Certified beds
158
Residents per day
136
Ownership
Government
Chain
Exceptional Living Centers
Medicare / Medicaid
Medicare + Medicaid
Certified since
November 12, 1999

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Indiana.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Indiana homes

Charlestown Place At New Albany carries 110 inspection points. That is fewer than 9% of Indiana's 504 rated homes.

5★4★3★2★1★+16 homes above 163.2505102550100inspection points → fewer is better on the leftThis home · 110 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Indiana: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–9 pts
  • 4★ 9–24 pts
  • 3★ 24–42 pts
  • 2★ 42–72 pts
  • 1★ over 72 pts

Bars show every rated home in Indiana by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

56 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 3 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 45 4 pts
E 7 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (4)

  1. J

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    March 20, 2026 · Complaint inspection · Quality of Life and Care · F686 · Not yet marked corrected

  2. G

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    August 29, 2025 · Standard inspection · Quality of Life and Care · F686 · Corrected September 22, 2025

  3. G

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    July 31, 2023 · Standard inspection · Resident Rights · F580 · Corrected August 18, 2023

  4. G

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    July 31, 2023 · Standard inspection · Quality of Life and Care · F740 · Corrected August 18, 2023

Everything else, by area of care

Quality of Life and Care26E
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    June 18, 2026 · Complaint · F684 · Corrected July 9, 2026

  2. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 18, 2026 · Complaint · F689 · Corrected May 20, 2026

  3. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    May 11, 2026 · Complaint · F684 · Corrected May 27, 2026

  4. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    May 11, 2026 · Complaint · F686 · Corrected May 27, 2026

  5. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 11, 2025 · Complaint · F684 · Corrected December 29, 2025

  6. D

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    December 11, 2025 · Complaint · F694 · Corrected December 29, 2025

  7. D

    Provide safe and appropriate respiratory care for a resident when needed.

    December 11, 2025 · Complaint · F695 · Corrected December 29, 2025

  8. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    December 11, 2025 · Complaint · F698 · Corrected December 29, 2025

  9. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    August 29, 2025 · Standard · F690 · Corrected September 22, 2025

  10. D

    Provide enough food/fluids to maintain a resident's health.

    August 29, 2025 · Standard · F692 · Corrected September 22, 2025

  11. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    August 12, 2025 · Complaint · F684 · Corrected September 2, 2025

  12. D

    Provide routine and 24-hour emergency dental care for each resident.

    July 18, 2025 · Complaint · F790 · Corrected August 15, 2025

  13. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    February 20, 2025 · Complaint · F684 · Corrected March 10, 2025

  14. D

    Provide safe and appropriate respiratory care for a resident when needed.

    February 20, 2025 · Complaint · F695 · Corrected March 10, 2025

  15. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 30, 2024 · Complaint · F684 · Corrected January 20, 2025

  16. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    December 30, 2024 · Complaint · F690 · Corrected January 20, 2025

  17. D

    Provide enough food/fluids to maintain a resident's health.

    December 30, 2024 · Complaint · F692 · Corrected January 20, 2025

  18. D

    Provide safe and appropriate respiratory care for a resident when needed.

    December 30, 2024 · Complaint · F695 · Corrected January 20, 2025

  19. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    August 15, 2024 · Complaint · F684 · Corrected September 3, 2024

  20. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    June 27, 2024 · Complaint · F684 · Corrected September 3, 2024

  21. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    May 3, 2024 · Complaint · F689 · Corrected May 21, 2024

  22. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    February 22, 2024 · Complaint · F686 · Corrected March 4, 2024

  23. E

    Provide medically-related social services to help each resident achieve the highest possible quality of life.

    July 31, 2023 · Standard · F745 · Corrected August 18, 2023

  24. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    July 31, 2023 · Standard · F686 · Corrected August 18, 2023

  25. D

    Provide enough food/fluids to maintain a resident's health.

    July 31, 2023 · Standard · F692 · Corrected August 18, 2023

  26. D

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    July 31, 2023 · Standard · F744 · Corrected August 18, 2023

Resident Rights10E
  1. D

    Give the resident's representative the ability to exercise the resident's rights.

    June 18, 2026 · Complaint · F551 · Corrected July 9, 2026

  2. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    June 18, 2026 · Complaint · F580 · Corrected July 9, 2026

  3. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    August 12, 2025 · Complaint · F550 · Corrected September 2, 2025

  4. D

    Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

    April 11, 2025 · Complaint · F620 · Corrected February 18, 2025

  5. E

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    March 18, 2025 · Complaint · F622 · Corrected March 29, 2025

  6. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    December 30, 2024 · Complaint · F580 · Corrected January 20, 2025

  7. D

    Reasonably accommodate the needs and preferences of each resident.

    September 12, 2024 · Standard · F558 · Corrected September 18, 2024

  8. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    August 15, 2024 · Complaint · F584 · Corrected September 3, 2024

  9. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    May 3, 2024 · Complaint · F580 · Corrected May 21, 2024

  10. D

    Ensure that residents are fully informed and understand their health status, care and treatments.

    July 31, 2023 · Standard · F552 · Corrected August 18, 2023

Pharmacy Service5E
  1. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    August 29, 2025 · Standard · F756 · Corrected September 22, 2025

  2. D

    Ensure that residents are free from significant medication errors.

    February 20, 2025 · Complaint · F760 · Corrected February 10, 2025

  3. D

    Ensure that residents are free from significant medication errors.

    December 30, 2024 · Complaint · F760 · Corrected January 20, 2025

  4. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    September 12, 2024 · Standard · F755 · Corrected September 18, 2024

  5. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    September 12, 2024 · Standard · F761 · Corrected September 18, 2024

Resident Assessment and Care Planning4D
  1. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    June 18, 2026 · Complaint · F842 · Corrected July 9, 2026

  2. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    August 15, 2024 · Complaint · F842 · Corrected September 3, 2024

  3. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    February 22, 2024 · Complaint · F656 · Corrected March 4, 2024

  4. D

    Ensure each resident receives an accurate assessment.

    July 31, 2023 · Standard · F641 · Corrected August 18, 2023

Freedom from Abuse, Neglect, and Exploitation4D
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    May 11, 2026 · Complaint · F609 · Corrected May 27, 2026

  2. D

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    August 29, 2025 · Standard · F605 · Corrected September 22, 2025

  3. D

    Protect each resident from the wrongful use of the resident's belongings or money.

    August 15, 2024 · Complaint · F602 · Corrected July 22, 2024

  4. D

    Protect each resident from the wrongful use of the resident's belongings or money.

    January 25, 2024 · Complaint · F602 · Corrected December 18, 2023

Nutrition and Dietary2E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    September 12, 2024 · Standard · F812 · Corrected September 18, 2024

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    July 31, 2023 · Standard · F812 · Corrected August 18, 2023

Infection Control1E
  1. E

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    July 31, 2023 · Standard · F883 · Corrected August 18, 2023

Inspection history

  1. 2025-08-29

    18 health deficiencies · 9 fire-safety deficiencies

    Top issue: Quality of Life and Care (12 deficiencies)

  2. 2024-09-12

    18 health deficiencies · 9 fire-safety deficiencies

    Top issue: Quality of Life and Care (8 deficiencies)

  3. 2023-07-31

    20 health deficiencies · 16 fire-safety deficiencies

    Top issue: Quality of Life and Care (9 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 3 min of nursing staff time a day, 48 min of it from a registered nurse.

This home

4 h 3 min

Indiana average

3 h 44 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 62% of nursing staff and 50% of registered nurses left in the past year, along with 2 administrators.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$26,685 in federal fines on record over the past three years.

DatePenaltyAmount
2026-03-20Fine$26,685

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.7 pts worse2.21.51.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.4 pts worse1.81.41.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine0.6 pts worse93.1%93.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2 pts worse93.1%95.1%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.3 pts worse4.1%3.8%3.2%
Percentage of long-stay residents who have depressive symptoms21.1 pts better4.4%25.5%13.5%
Percentage of long-stay residents who lose too much weight1.4 pts better3.9%5.3%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication4.1 pts worse27.6%23.5%19.5%
Percentage of long-stay residents who received an antipsychotic medication6.4 pts better7.3%13.7%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened2.8 pts better8.3%11.1%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased0.1 pts worse10.9%10.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladderAbout the same0.3%0.3%0.7%
Percentage of long-stay residents with a urinary tract infectionAbout the same1.1%1.1%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence6.7 pts worse29.1%22.4%18.3%
Percentage of long-stay residents with pressure ulcers0.4 pts worse3.9%3.5%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine7.7 pts better89.6%81.9%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit3.5 pts worse14.4%10.9%11.8%
Percentage of short-stay residents who newly received an antipsychotic medicationAbout the same1.1%1.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine6.8 pts better86.0%79.2%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission0.1 pts better21.7%21.8%23.4%

·

Who owns and runs it

14 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Daviess County Hospital5% Or Greater Direct Ownership Interest · Organization100%17 facilities
Lexington Health Management LLC5% Or Greater Indirect Ownership Interest · Organization0%9 facilities
Medical Rehabilitation Centers, LLCOperational/Managerial Control · Organization0%10 facilities
Medical Rehabilitation Centers, LLCAdp Of The SNF · Organization0%10 facilities
Ray, JesseManaging Control - Governing Body · Individual0%1 facilities
Ray, JesseAdp Of The SNF · Individual0%1 facilities
Saleem, WaqarManaging Control - Governing Body · Individual0%5 facilities
Saleem, WaqarAdp Of The SNF · Individual0%5 facilities
Settles, AprilCorporate Officer · Individual0%8 facilities
Steiner, DeronCorporate Director · Individual0%10 facilities
Watts, Amy5% Or Greater Indirect Ownership Interest · Individual0%10 facilities
Watts, Walter5% Or Greater Indirect Ownership Interest · Individual0%10 facilities
Watts, WalterOperational/Managerial Control · Individual0%10 facilities
Watts, WalterAdp Of The SNF · Individual0%10 facilities

·

Fire safety

34 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke18F
  1. E

    Provide properly protected cooking facilities.

    August 29, 2025 · K324 · Corrected September 27, 2025

  2. E

    Install an approved automatic sprinkler system.

    August 29, 2025 · K351 · Corrected September 27, 2025

  3. E

    Properly select, install, inspect, or maintain portable fire extinguishes.

    August 29, 2025 · K355 · Corrected September 27, 2025

  4. E

    Install corridor and hallway doors that block smoke.

    August 29, 2025 · K363 · Corrected September 27, 2025

  5. F

    Inspect, test, and maintain automatic sprinkler systems.

    September 12, 2024 · K353 · Corrected November 1, 2024

  6. E

    Provide properly protected cooking facilities.

    September 12, 2024 · K324 · Corrected November 1, 2024

  7. E

    Install an approved automatic sprinkler system.

    September 12, 2024 · K351 · Corrected November 1, 2024

  8. E

    Properly select, install, inspect, or maintain portable fire extinguishes.

    September 12, 2024 · K355 · Corrected November 1, 2024

  9. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    September 12, 2024 · K372 · Corrected November 1, 2024

  10. F

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    July 31, 2023 · K321 · Corrected September 8, 2023

  11. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    July 31, 2023 · K345 · Corrected September 8, 2023

  12. F

    Inspect, test, and maintain automatic sprinkler systems.

    July 31, 2023 · K353 · Corrected September 8, 2023

  13. E

    Install an approved automatic sprinkler system.

    July 31, 2023 · K351 · Corrected September 8, 2023

  14. E

    Properly select, install, inspect, or maintain portable fire extinguishes.

    July 31, 2023 · K355 · Corrected September 8, 2023

  15. E

    Install corridor and hallway doors that block smoke.

    July 31, 2023 · K363 · Corrected September 8, 2023

  16. D

    Provide properly protected cooking facilities.

    July 31, 2023 · K324 · Corrected September 8, 2023

  17. C

    Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    July 31, 2023 · K346 · Corrected September 8, 2023

  18. C

    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    July 31, 2023 · K354 · Corrected September 8, 2023

Egress7F
  1. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    August 29, 2025 · K222 · Corrected September 27, 2025

  2. E

    Have horizontal exits used in accordance with safety requirements.

    August 29, 2025 · K226 · Corrected September 27, 2025

  3. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    September 12, 2024 · K222 · Corrected November 1, 2024

  4. F

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    July 31, 2023 · K222 · Corrected September 8, 2023

  5. F

    Install emergency lighting that can last at least 1 1/2 hours.

    July 31, 2023 · K291 · Corrected September 8, 2023

  6. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    July 31, 2023 · K211 · Corrected September 8, 2023

  7. E

    Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    July 31, 2023 · K232 · Corrected September 8, 2023

Miscellaneous5F
  1. E

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    August 29, 2025 · K741 · Corrected September 27, 2025

  2. F

    Have simulated fire drills held at unexpected times.

    September 12, 2024 · K712 · Corrected November 1, 2024

  3. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    September 12, 2024 · K761 · Corrected November 1, 2024

  4. F

    Have simulated fire drills held at unexpected times.

    July 31, 2023 · K712 · Corrected September 8, 2023

  5. E

    Provide properly sized and located linen or trash receptacles.

    July 31, 2023 · K754 · Corrected September 8, 2023

Gas, Vacuum, and Electrical Systems3F
  1. F

    Ensure that testing and maintenance of electrical equipment is performed.

    August 29, 2025 · K921 · Corrected September 27, 2025

  2. E

    Ensure proper usage of power strips and extension cords.

    August 29, 2025 · K920 · Corrected September 27, 2025

  3. F

    Have generator or other power source capable of supplying service within 10 seconds.

    September 12, 2024 · K918 · Corrected November 1, 2024

Construction1E
  1. E

    Meet other general requirements.

    July 31, 2023 · K100 · Corrected September 8, 2023

·

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