14 health deficiencies
Top issue: Quality of Life and Care (9 deficiencies)
9 fire-safety deficiencies
Top issue: Smoke (4 deficiencies)
New Albany, IN
1-star overall rating with 1-star inspections with $31,784 in total fines with 14 recent health deficiencies with 9 fire-safety deficiencies in the latest cycle
4915 Charlestown Rd, New Albany, IN
(812) 945-5221
Overall
1 / 5
CMS overall stars
Health inspections
1 / 5
Survey and complaint cycles
Staffing
3 / 5
RN + nurse staffing
Quality measures
4 / 5
Resident outcomes and process measures
Quick facts
Beds
158
Certified beds
Average residents
137
Average occupied residents
Ownership
Government
Publicly displayed owner type
Chain
Exceptional Living Centers
Operator or chain grouping
Approved since
1999-11-12
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Chain footprint
10 facilities
Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars
Changed ownership
No
Within the last 12 months
Family council
Yes
Resident and family council reported
Sprinklers
Yes
Automatic sprinklers in all required areas
Hospital-based
Yes
CMS reports the provider resides in a hospital
Staffing
RN hours / resident day
0.58
Registered nurse staffing · state 0.66 · national 0.68
LPN hours / resident day
1.06
Licensed practical nurse staffing · state 0.77 · national 0.87
Aide hours / resident day
2.20
Nurse aide staffing · state 2.27 · national 2.35
Total nurse hours
3.84
All reported nurse hours · state 3.71 · national 3.89
Licensed hours
1.64
RN + LPN hours · state 1.44 · national 1.54
Weekend hours
3.48
Weekend nurse staffing · state 3.24 · national 3.43
Weekend RN hours
0.26
Weekend registered nurse coverage · state 0.45 · national 0.47
Physical therapist
0.04
Reported PT staffing · state 0.06 · national 0.07
Adjusted RN hours
0.57
CMS adjusted RN staffing hours
Adjusted total hours
3.76
CMS adjusted total nurse staffing hours
Case-mix index
1.40
Higher values indicate more complex resident acuity
RN turnover
46%
Annual RN turnover · state 42% · national 45%
Total nurse turnover
59%
Annual nurse turnover · state 47% · national 46%
SNF VBP
Program rank
13,467
Lower is better among SNFs in the FY 2026 VBP program.
Performance score
4.87
Composite VBP score used to determine payment impact.
Payment multiplier
0.9805
Above 1.000 increases Medicare payment; below 1.000 reduces it.
Program components
Readmission
0.86
Baseline 22.76% · Performance 21.99% · Measure score 0.86 · Achievement 0 · Improvement 0.86
Healthcare-associated infections
0
Baseline 9.14% · Performance 9.81% · Measure score 0 · Achievement 0 · Improvement 0
Total nurse turnover
0
Baseline 67.44% · Performance 65.49% · Measure score 0 · Achievement 0 · Improvement 0
Adjusted total nurse staffing
1.09
Baseline 4.18 hours · Performance 3.39 hours · Measure score 1.09 · Achievement 1.09 · Improvement 0
SNF QRP
| Measure | Facility | National | Note |
|---|---|---|---|
| Potentially preventable 30-day readmission | 15.4% |
10.72%
4.7 pts worse
|
Worse than the National Rate · Eligible stays 197 · Observed rate 22.84% · Lower 95% interval 12.46% |
| Discharge to community | 44.29% |
50.57%
6.3 pts worse
|
No Different than the National Rate · Eligible stays 151 · Observed rate 36.42% · Lower 95% interval 36.9% |
| Medicare spending per beneficiary | 1.17 |
1.02
0.1 pts worse
|
|
| Drug regimen review with follow-up | 100% |
95.27%
4.7 pts better
|
Numerator 147 · Denominator 147 |
| Falls with major injury | 0.68% |
0.77%
0.1 pts better
|
Numerator 1 · Denominator 147 |
| Discharge self-care score | 66.29% |
53.69%
12.6 pts better
|
Numerator 59 · Denominator 89 |
| Discharge mobility score | 61.8% |
50.94%
10.9 pts better
|
Numerator 55 · Denominator 89 |
| Pressure ulcers or injuries, new or worsened | 4.79% |
2.29%
2.5 pts worse
|
Numerator 7 · Denominator 146 · Adjusted rate 4.89% |
| Healthcare-associated infections requiring hospitalization | 9.81% |
7.12%
2.7 pts worse
|
No Different than the National Rate · Eligible stays 105 · Observed rate 13.33% · Lower 95% interval 5.8% |
| Staff COVID-19 vaccination coverage | 2.68% |
8.2%
5.5 pts worse
|
Numerator 4 · Denominator 149 |
| Staff flu vaccination coverage | 10.45% |
42%
31.6 pts worse
|
Numerator 23 · Denominator 220 |
| Discharge function score | 66.29% |
56.45%
9.8 pts better
|
Numerator 59 · Denominator 89 |
| Transfer of health information to provider | 82.69% |
95.95%
13.3 pts worse
|
Numerator 43 · Denominator 52 |
| Transfer of health information to patient | 88.89% |
96.28%
7.4 pts worse
|
Numerator 40 · Denominator 45 |
| Resident COVID-19 vaccinations up to date | 10.47% |
25.2%
14.7 pts worse
|
Numerator 9 · Denominator 86 |
Quality measures
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days | 2.0 |
1.6
0.4 pts worse
|
1.9
0.1 pts worse
|
Long Stay · 20240701-20250630 · Adjusted 2.0 · Observed 2.2 · Expected 2.0 · Used in QM five-star |
| Number of outpatient emergency department visits per 1000 long-stay resident days | 1.1 |
1.5
0.4 pts better
|
1.8
0.7 pts better
|
Long Stay · 20240701-20250630 · Adjusted 1.1 · Observed 1.2 · Expected 1.7 · Used in QM five-star |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 91.0% |
93.6%
2.6 pts worse
|
93.4%
2.4 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 88.3% · Q2 94.4% · Q3 92.5% · Q4 88.7% · 4Q avg 91.0% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 96.6% |
95.4%
1.2 pts better
|
95.5%
1.1 pts better
|
Long Stay · 2024Q3-2025Q2 · 4Q avg 96.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury | 3.5% |
3.8%
0.3 pts better
|
3.3%
0.2 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 1.9% · Q2 1.9% · Q3 3.7% · Q4 6.1% · 4Q avg 3.5% · Used in QM five-star |
| Percentage of long-stay residents who have depressive symptoms | 0.5% |
24.6%
24.1 pts better
|
11.4%
10.9 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 1.0% · Q4 1.0% · 4Q avg 0.5% |
| Percentage of long-stay residents who lose too much weight | 6.1% |
5.6%
0.5 pts worse
|
5.4%
0.7 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 5.4% · Q2 8.1% · Q3 5.0% · Q4 5.8% · 4Q avg 6.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 30.0% |
23.5%
6.5 pts worse
|
19.6%
10.4 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 32.3% · Q2 29.7% · Q3 30.0% · Q4 28.2% · 4Q avg 30.0% |
| Percentage of long-stay residents who received an antipsychotic medication | 9.6% |
14.8%
5.2 pts better
|
16.7%
7.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 16.9% · Q2 9.0% · Q3 5.3% · Q4 8.5% · 4Q avg 9.6% · Used in QM five-star |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.0%
About the same
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | 13.4% |
13.3%
0.1 pts worse
|
16.3%
2.9 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 16.0% · Q2 12.9% · Q3 7.3% · Q4 17.6% · 4Q avg 13.4% · Used in QM five-star |
| Percentage of long-stay residents whose need for help with daily activities has increased | 11.2% |
11.7%
0.5 pts better
|
14.9%
3.7 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 10.1% · Q2 9.5% · Q3 5.3% · Q4 19.6% · 4Q avg 11.2% · Used in QM five-star |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.2% |
0.4%
0.2 pts better
|
1.0%
0.8 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.6% · 4Q avg 0.2% · Used in QM five-star |
| Percentage of long-stay residents with a urinary tract infection | 2.1% |
1.2%
0.9 pts worse
|
1.7%
0.4 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 2.9% · Q2 1.9% · Q3 1.9% · Q4 1.7% · 4Q avg 2.1% · Used in QM five-star |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 30.5% |
24.2%
6.3 pts worse
|
19.8%
10.7 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 28.5% · Q2 27.4% · Q3 32.8% · Q4 33.1% · 4Q avg 30.5% |
| Percentage of long-stay residents with pressure ulcers | 4.7% |
4.1%
0.6 pts worse
|
5.1%
0.4 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 4.6% · Q2 4.9% · Q3 3.3% · Q4 5.9% · 4Q avg 4.7% · Used in QM five-star |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 77.4% |
81.6%
4.2 pts worse
|
81.7%
4.3 pts worse
|
Short Stay · 2024Q4-2025Q3 · Q1 72.1% · Q2 71.3% · Q3 80.0% · Q4 87.4% · 4Q avg 77.4% |
| Percentage of short-stay residents who had an outpatient emergency department visit | 7.6% |
10.5%
2.9 pts better
|
12.0%
4.4 pts better
|
Short Stay · 20240701-20250630 · Adjusted 7.6% · Observed 8.3% · Expected 12.3% · Used in QM five-star |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.9% |
1.3%
0.6 pts worse
|
1.6%
0.3 pts worse
|
Short Stay · 2024Q4-2025Q3 · Q1 4.8% · Q2 2.9% · Q3 0.0% · Q4 0.0% · 4Q avg 1.9% · Used in QM five-star |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 76.6% |
79.0%
2.4 pts worse
|
79.7%
3.1 pts worse
|
Short Stay · 2024Q3-2025Q2 · 4Q avg 76.6% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 25.4% |
22.4%
3 pts worse
|
23.9%
1.5 pts worse
|
Short Stay · 20240701-20250630 · Adjusted 25.4% · Observed 31.7% · Expected 29.8% · Used in QM five-star |
Survey summary
Top issue: Quality of Life and Care (9 deficiencies)
9 fire-safety deficiencies
Top issue: Smoke (4 deficiencies)
Top issue: Quality of Life and Care (9 deficiencies)
9 fire-safety deficiencies
Top issue: Smoke (5 deficiencies)
Top issue: Quality of Life and Care (7 deficiencies)
16 fire-safety deficiencies
Top issue: Smoke (9 deficiencies)
Fire safety
Fire Safety
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2025-09-27
Fire Safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-09-27
Fire Safety
Have horizontal exits used in accordance with safety requirements.
Corrected 2025-09-27
Fire Safety
Provide properly protected cooking facilities.
Corrected 2025-09-27
Fire Safety
Install an approved automatic sprinkler system.
Corrected 2025-09-27
Fire Safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-09-27
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2025-09-27
Fire Safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2025-09-27
Fire Safety
Ensure proper usage of power strips and extension cords.
Corrected 2025-09-27
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-11-01
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2024-11-01
Fire Safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-11-01
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-11-01
Fire Safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2024-11-01
Fire Safety
Provide properly protected cooking facilities.
Corrected 2024-11-01
Fire Safety
Install an approved automatic sprinkler system.
Corrected 2024-11-01
Fire Safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2024-11-01
Fire Safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-11-01
Fire Safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-09-08
Fire Safety
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-09-08
Fire Safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-09-08
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-09-08
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-09-08
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2023-09-08
Fire Safety
Meet other general requirements.
Corrected 2023-09-08
Fire Safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-09-08
Fire Safety
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Corrected 2023-09-08
Fire Safety
Install an approved automatic sprinkler system.
Corrected 2023-09-08
Fire Safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2023-09-08
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2023-09-08
Fire Safety
Provide properly sized and located linen or trash receptacles.
Corrected 2023-09-08
Fire Safety
Provide properly protected cooking facilities.
Corrected 2023-09-08
Fire Safety
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Corrected 2023-09-08
Fire Safety
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2023-09-08
Inspection history
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-12-29
Health
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2025-12-29
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-12-29
Health
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2025-12-29
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-09-22
Health
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected 2025-09-22
Health
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-09-22
Health
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-09-22
Health
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2025-09-22
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-09-02
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-09-02
Health
Provide routine and 24-hour emergency dental care for each resident.
Corrected 2025-08-15
Health
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Corrected 2025-02-18
Health
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2025-03-29
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-03-10
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-03-10
Health
Ensure that residents are free from significant medication errors.
Corrected 2025-02-10
Health
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-01-20
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-01-20
Health
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-01-20
Health
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-01-20
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-01-20
Health
Ensure that residents are free from significant medication errors.
Corrected 2025-01-20
Health
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-09-18
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-09-18
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-09-18
Health
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-09-18
Health
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-09-03
Health
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2024-07-22
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-09-03
Health
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-09-03
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-09-03
Health
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-05-21
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-05-21
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-03-04
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-03-04
Health
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2023-12-18
Health
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected 2023-08-24
Health
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2023-08-18
Health
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2023-08-18
Health
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2023-08-18
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-08-18
Health
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2023-08-18
Health
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2023-08-18
Health
Ensure each resident receives an accurate assessment.
Corrected 2023-08-18
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-08-18
Health
Provide enough food/fluids to maintain a resident's health.
Corrected 2023-08-18
Health
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected 2023-08-18
Penalties and ownership
Fine · fine $15,892
Fine
Fine · fine $15,892
Fine
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Indirect Ownership Interest · Organization
Operational/Managerial Control · Organization
Corporate Officer · Individual
Corporate Director · Individual
5% Or Greater Indirect Ownership Interest · Individual
5% Or Greater Indirect Ownership Interest · Individual
Operational/Managerial Control · Individual
Nearby options
New Albany, IN
3-star overall rating with 2-star inspections with 8 recent health deficiencies with 16 fire-safety deficiencies in the latest cycle
Clarksville, IN
2-star overall rating with 2-star inspections with 9 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle
Sellersburg, IN
2-star overall rating with 1-star inspections with $104,644 in total fines with 8 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle
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