Cartersville, GA

Cartersville Crossing Of Journey LLC

2-star overall rating with 3-star inspections with $6,784 in total fines with 4 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

22 Maple Ridge Drive S.e., Cartersville, GA

(770) 606-8800

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

74

Certified beds

Average residents

69

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Journey Healthcare

Operator or chain grouping

Approved since

1993-03-22

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

20 facilities

Chain averages 2 overall / 2 health / 1 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.46

Registered nurse staffing · state 0.49 · national 0.68

LPN hours / resident day

0.99

Licensed practical nurse staffing · state 0.93 · national 0.87

Aide hours / resident day

1.75

Nurse aide staffing · state 2.15 · national 2.35

Total nurse hours

3.20

All reported nurse hours · state 3.57 · national 3.89

Licensed hours

1.45

RN + LPN hours · state 1.42 · national 1.54

Weekend hours

2.63

Weekend nurse staffing · state 3.09 · national 3.43

Weekend RN hours

0.40

Weekend registered nurse coverage · state 0.33 · national 0.47

Physical therapist

0.17

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.40

CMS adjusted RN staffing hours

Adjusted total hours

2.81

CMS adjusted total nurse staffing hours

Case-mix index

1.56

Higher values indicate more complex resident acuity

RN turnover

55%

Annual RN turnover · state 46% · national 45%

Total nurse turnover

77%

Annual nurse turnover · state 47% · national 46%

SNF VBP

Value-based purchasing

Program rank

13,542

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

3.87

Composite VBP score used to determine payment impact.

Payment multiplier

0.9805

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 20.23% · Performance 22.90% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

0

Baseline 8.65% · Performance 9.21% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

0

Baseline 60.27% · Performance 98.68% · Measure score 0 · Achievement 0 · Improvement 0

Adjusted total nurse staffing

1.55

Baseline 3.36 hours · Performance 3.52 hours · Measure score 1.55 · Achievement 1.55 · Improvement 0.14

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 8.56%
10.72%
2.2 pts better
No Different than the National Rate · Eligible stays 137 · Observed rate 5.11% · Lower 95% interval 6.46%
Discharge to community 51.98%
50.57%
1.4 pts better
No Different than the National Rate · Eligible stays 135 · Observed rate 43.7% · Lower 95% interval 42.76%
Medicare spending per beneficiary 1.69
1.02
0.7 pts worse
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 109 · Denominator 109
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 109
Discharge self-care score 65.22%
53.69%
11.5 pts better
Numerator 45 · Denominator 69
Discharge mobility score 57.97%
50.94%
7 pts better
Numerator 40 · Denominator 69
Pressure ulcers or injuries, new or worsened 3.67%
2.29%
1.4 pts worse
Numerator 4 · Denominator 109 · Adjusted rate 3.72%
Healthcare-associated infections requiring hospitalization 9.21%
7.12%
2.1 pts worse
No Different than the National Rate · Eligible stays 97 · Observed rate 12.37% · Lower 95% interval 6.16%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 119
Staff flu vaccination coverage 17.32%
42%
24.7 pts worse
Numerator 22 · Denominator 127
Discharge function score 76.81%
56.45%
20.4 pts better
Numerator 53 · Denominator 69
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 42 · Denominator 42
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 41 · Denominator 41
Resident COVID-19 vaccinations up to date 22%
25.2%
3.2 pts worse
Numerator 11 · Denominator 50

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.6
2.2
0.4 pts worse
1.9
0.7 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.6 · Observed 2.1 · Expected 1.5 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.6
2.0
0.4 pts better
1.8
0.2 pts better
Long Stay · 20240701-20250630 · Adjusted 1.6 · Observed 1.3 · Expected 1.3 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 90.0%
91.2%
1.2 pts worse
93.4%
3.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 73.1% · Q3 91.3% · Q4 95.8% · 4Q avg 90.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
95.0%
5 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 5.5%
3.2%
2.3 pts worse
3.3%
2.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.7% · Q2 5.8% · Q3 6.5% · Q4 6.2% · 4Q avg 5.5% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 21.6%
9.6%
12 pts worse
11.4%
10.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 13.0% · Q2 21.3% · Q3 27.9% · Q4 26.1% · 4Q avg 21.6%
Percentage of long-stay residents who lose too much weight 12.3%
5.9%
6.4 pts worse
5.4%
6.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 12.8% · Q2 16.7% · Q3 13.9% · Q4 5.4% · 4Q avg 12.3%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 20.4%
20.7%
0.3 pts better
19.6%
0.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 19.0% · Q2 25.0% · Q3 15.8% · Q4 21.1% · 4Q avg 20.4%
Percentage of long-stay residents who received an antipsychotic medication 30.2%
21.4%
8.8 pts worse
16.7%
13.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 22.9% · Q2 32.4% · Q3 34.4% · Q4 32.1% · 4Q avg 30.2% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 42.5%
17.9%
24.6 pts worse
16.3%
26.2 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 42.5% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 24.8%
16.2%
8.6 pts worse
14.9%
9.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 15.4% · Q2 23.8% · Q3 30.6% · Q4 30.6% · 4Q avg 24.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.4%
1.1%
0.7 pts better
1.0%
0.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.6% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.4% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 2.1%
2.5%
0.4 pts better
1.7%
0.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 4.0% · Q3 2.3% · Q4 2.1% · 4Q avg 2.1% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 26.8%
16.1%
10.7 pts worse
19.8%
7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 31.8% · Q2 33.2% · Q3 20.5% · Q4 20.7% · 4Q avg 26.8%
Percentage of long-stay residents with pressure ulcers 5.6%
6.2%
0.6 pts better
5.1%
0.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.2% · Q2 5.1% · Q3 5.1% · Q4 6.0% · 4Q avg 5.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 84.2%
80.4%
3.8 pts better
81.7%
2.5 pts better
Short Stay · 2024Q4-2025Q3 · Q1 96.9% · Q2 74.6% · Q3 82.2% · Q4 84.2% · 4Q avg 84.2%
Percentage of short-stay residents who had an outpatient emergency department visit 6.6%
12.2%
5.6 pts better
12.0%
5.4 pts better
Short Stay · 20240701-20250630 · Adjusted 6.6% · Observed 5.9% · Expected 10.0% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.9%
2.2%
1.3 pts better
1.6%
0.7 pts better
Short Stay · 2024Q4-2025Q3 · Q1 2.8% · Q2 0.0% · Q3 0.0% · Q4 1.2% · 4Q avg 0.9% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 74.6%
78.2%
3.6 pts worse
79.7%
5.1 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 74.6%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 25.2%
24.2%
1 pts worse
23.9%
1.3 pts worse
Short Stay · 20240701-20250630 · Adjusted 25.2% · Observed 25.5% · Expected 24.1% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2026-01-08 · Fire 2026-01-08

4 health deficiencies

Top issue: Administration (1 deficiency)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2024-09-05 · Fire 2024-09-05

5 health deficiencies

Top issue: Nutrition and Dietary (2 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2023-01-08 · Fire 2023-01-08

9 health deficiencies

Top issue: Environmental (2 deficiencies)

16 fire-safety deficiencies

Top issue: Smoke (8 deficiencies)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2026-01-08

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2026-02-04

D · Potential for more than minimal harm 2026-01-08

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-02-04

D · Potential for more than minimal harm 2026-01-08

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2026-02-04

F · Potential for more than minimal harm 2024-09-05

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-11-11

E · Potential for more than minimal harm 2024-09-05

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-10-28

D · Potential for more than minimal harm 2024-09-05

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2024-10-28

D · Potential for more than minimal harm 2024-09-05

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2024-10-28

F · Potential for more than minimal harm 2023-01-08

K331 · Smoke Deficiencies

Fire Safety

Construct fire resistant interior walls.

Corrected 2023-02-22

F · Potential for more than minimal harm 2023-01-08

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-02-22

F · Potential for more than minimal harm 2023-01-08

K354 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2023-02-22

F · Potential for more than minimal harm 2023-01-08

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-03-21

F · Potential for more than minimal harm 2023-01-08

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2023-03-21

F · Potential for more than minimal harm 2023-01-08

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-02-22

E · Potential for more than minimal harm 2023-01-08

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-02-22

E · Potential for more than minimal harm 2023-01-08

K362 · Smoke Deficiencies

Fire Safety

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2023-02-22

E · Potential for more than minimal harm 2023-01-08

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2023-02-22

D · Potential for more than minimal harm 2023-01-08

E30 · Emergency Preparedness Deficiencies

Fire Safety

List the names and contact information of those in the facility.

Corrected 2023-02-22

D · Potential for more than minimal harm 2023-01-08

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2023-02-22

D · Potential for more than minimal harm 2023-01-08

E4 · Emergency Preparedness Deficiencies

Fire Safety

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2023-02-22

D · Potential for more than minimal harm 2023-01-08

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-02-22

D · Potential for more than minimal harm 2023-01-08

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2023-02-22

D · Potential for more than minimal harm 2023-01-08

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-02-22

D · Potential for more than minimal harm 2023-01-08

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2023-02-22

Inspection history

Recent health citations

F · Potential for more than minimal harm 2026-01-08

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2026-02-25

F · Potential for more than minimal harm 2026-01-08

F868 · Administration Deficiencies

Health

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Corrected 2026-02-25

E · Potential for more than minimal harm 2026-01-08

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2026-02-25

D · Potential for more than minimal harm 2026-01-08

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2026-02-25

F · Potential for more than minimal harm 2024-09-05

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-10-20

D · Potential for more than minimal harm 2024-09-05

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-10-20

D · Potential for more than minimal harm 2024-09-05

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2024-10-20

D · Potential for more than minimal harm 2024-09-05

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-10-20

D · Potential for more than minimal harm 2024-09-05

F805 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2024-10-20

F · Potential for more than minimal harm 2023-01-08

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-02-02

F · Potential for more than minimal harm 2023-01-08

F908 · Environmental Deficiencies

Health

Keep all essential equipment working safely.

Corrected 2023-02-02

F · Potential for more than minimal harm 2023-01-08

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2023-02-02

E · Potential for more than minimal harm 2023-01-08

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-02-02

E · Potential for more than minimal harm 2023-01-08

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-02-02

D · Potential for more than minimal harm 2023-01-08

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2023-02-02

D · Potential for more than minimal harm 2023-01-08

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-02-02

D · Potential for more than minimal harm 2023-01-08

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2023-02-02

D · Potential for more than minimal harm 2023-01-08

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-02-02

Penalties and ownership

What sits behind the stars

$6,784 2024-09-05

Fine

Fine · fine $6,784

Fine

Ownership

Journey Ox Of Ga LLC

5% Or Greater Direct Ownership Interest · Organization

100% 2 facilities 2024-11-01
3 Bees Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 14 facilities 2024-11-01
Ajoj Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 13 facilities 2024-11-01
Bees Family Irrevocable Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 14 facilities 2024-11-01
Bilbo, Richard

Operational/Managerial Control · Individual

0% 15 facilities 2024-11-20
Blanton, Thomas

Operational/Managerial Control · Individual

0% 2 facilities 2024-11-01
Blue Ocean Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 14 facilities 2024-11-01
Conrad, Cameron

Operational/Managerial Control · Individual

0% 9 facilities 2024-11-01
Davis, Joshua

Operational/Managerial Control · Individual

0% 2 facilities 2024-11-01
Frinks, Terence

Operational/Managerial Control · Individual

0% 7 facilities 2024-11-01
Johnson, Jennifer

Operational/Managerial Control · Individual

0% 11 facilities 2024-11-01
Jones, Antonio

Operational/Managerial Control · Individual

0% 9 facilities 2024-11-18
Journey Ox Ga Healthcare Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 2 facilities 2024-11-01
Journey Ox Ga Management LLC

Operational/Managerial Control · Organization

0% 9 facilities 2024-11-01
Mcguinness, Bernard

5% Or Greater Indirect Ownership Interest · Individual

0% 22 facilities 2024-11-01
Mcguinness, Bernard

Operational/Managerial Control · Individual

0% 22 facilities 2024-11-01
Moody, Sarah

Operational/Managerial Control · Individual

0% 1 facilities 2024-11-01
Omara, Jody

Operational/Managerial Control · Individual

0% 9 facilities 2024-11-01
Shasam Family Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 12 facilities 2024-11-01
Shasam Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 14 facilities 2024-11-01
Sillings, Nikki

Operational/Managerial Control · Individual

0% 9 facilities 2025-01-13
Trammell, Matthew

Operational/Managerial Control · Individual

0% 9 facilities 2024-11-01
Williamson, Tim

Operational/Managerial Control · Individual

0% 1 facilities 2024-11-01

Nearby options

Other facilities in reach

#1

Cartersville Center For Nursing And Healing

Cartersville, GA

2-star overall rating with 2-star inspections with 7 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
2 / 5
Fines
$0
#2

Townsend Park Health And Rehabilitation

Cartersville, GA

3-star overall rating with 3-star inspections with 4 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
3 / 5
Staffing
3 / 5
Fines
$0
#3

Chulio Hills Health And Rehab

Rome, GA

1-star overall rating with 2-star inspections with $4,017 in total fines with 9 recent health deficiencies

Overall
1 / 5
Health
2 / 5
Staffing
4 / 5
Fines
$4,017

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