Staten Island, NY

Carmel Richmond Healthcare And Rehab Center

5-star overall rating with 4-star inspections with 4 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

88 Old Town Road, Staten Island, NY

(718) 979-5000

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

300

Certified beds

Average residents

271

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

Archcare

Operator or chain grouping

Approved since

1976-01-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

7 facilities

Chain averages 4 overall / 3 health / 3 staffing / 5 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.93

Registered nurse staffing · state 0.70 · national 0.68

LPN hours / resident day

0.32

Licensed practical nurse staffing · state 0.78 · national 0.87

Aide hours / resident day

1.85

Nurse aide staffing · state 2.20 · national 2.35

Total nurse hours

3.10

All reported nurse hours · state 3.65 · national 3.89

Licensed hours

1.25

RN + LPN hours · state 1.47 · national 1.54

Weekend hours

2.76

Weekend nurse staffing · state 3.16 · national 3.43

Weekend RN hours

0.68

Weekend registered nurse coverage · state 0.47 · national 0.47

Physical therapist

0.07

Reported PT staffing · state 0.11 · national 0.07

Adjusted RN hours

0.84

CMS adjusted RN staffing hours

Adjusted total hours

2.79

CMS adjusted total nurse staffing hours

Case-mix index

1.52

Higher values indicate more complex resident acuity

RN turnover

30%

Annual RN turnover · state 41% · national 45%

Total nurse turnover

27%

Annual nurse turnover · state 41% · national 46%

SNF VBP

Value-based purchasing

Program rank

6,411

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

32.96

Composite VBP score used to determine payment impact.

Payment multiplier

0.9874

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

3.78

Baseline 23.49% · Performance 20.72% · Measure score 3.78 · Achievement 1.52 · Improvement 3.78

Healthcare-associated infections

0.92

Baseline 6.86% · Performance 7.56% · Measure score 0.92 · Achievement 0.92 · Improvement 0

Total nurse turnover

8.48

Baseline 39.47% · Performance 29.01% · Measure score 8.48 · Achievement 8.48 · Improvement 6.66

Adjusted total nurse staffing

0

Baseline 3.17 hours · Performance 2.88 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 12.35%
10.72%
1.6 pts worse
No Different than the National Rate · Eligible stays 868 · Observed rate 11.52% · Lower 95% interval 10.5%
Discharge to community 56.24%
50.57%
5.7 pts better
Better than the National Rate · Eligible stays 1016 · Observed rate 50.3% · Lower 95% interval 52.33%
Medicare spending per beneficiary 1.11
1.02
0.1 pts worse
Drug regimen review with follow-up 99.53%
95.27%
4.3 pts better
Numerator 641 · Denominator 644
Falls with major injury 1.4%
0.77%
0.6 pts worse
Numerator 9 · Denominator 644
Discharge self-care score 83.3%
53.69%
29.6 pts better
Numerator 399 · Denominator 479
Discharge mobility score 82.67%
50.94%
31.7 pts better
Numerator 396 · Denominator 479
Pressure ulcers or injuries, new or worsened 0.31%
2.29%
2 pts better
Numerator 2 · Denominator 644 · Adjusted rate 0.25%
Healthcare-associated infections requiring hospitalization 7.56%
7.12%
0.4 pts worse
No Different than the National Rate · Eligible stays 610 · Observed rate 7.54% · Lower 95% interval 5.66%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 429
Staff flu vaccination coverage 67.41%
42%
25.4 pts better
Numerator 271 · Denominator 402
Discharge function score 83.72%
56.45%
27.3 pts better
Numerator 401 · Denominator 479
Transfer of health information to provider 99.37%
95.95%
3.4 pts better
Numerator 158 · Denominator 159
Transfer of health information to patient 99.51%
96.28%
3.2 pts better
Numerator 407 · Denominator 409
Resident COVID-19 vaccinations up to date 15.18%
25.2%
10 pts worse
Numerator 51 · Denominator 336

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.7
1.7
About the same
1.9
0.2 pts better
Long Stay · 20240701-20250630 · Adjusted 1.7 · Observed 1.3 · Expected 1.4 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.9
1.3
0.4 pts better
1.8
0.9 pts better
Long Stay · 20240701-20250630 · Adjusted 0.9 · Observed 0.7 · Expected 1.3 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.9%
91.2%
8.7 pts better
93.4%
6.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 99.5% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 99.9%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.6%
95.3%
4.3 pts better
95.5%
4.1 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 99.6%
Percentage of long-stay residents experiencing one or more falls with major injury 1.5%
3.0%
1.5 pts better
3.3%
1.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.3% · Q2 1.9% · Q3 1.1% · Q4 0.5% · 4Q avg 1.5% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 11.4%
18.5%
7.1 pts better
11.4%
About the same
Long Stay · 2024Q4-2025Q3 · Q1 9.6% · Q2 9.8% · Q3 11.2% · Q4 15.4% · 4Q avg 11.4%
Percentage of long-stay residents who lose too much weight 6.2%
6.1%
0.1 pts worse
5.4%
0.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.8% · Q2 9.4% · Q3 8.0% · Q4 2.3% · 4Q avg 6.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 13.8%
13.5%
0.3 pts worse
19.6%
5.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 14.6% · Q2 15.3% · Q3 12.4% · Q4 12.7% · 4Q avg 13.8%
Percentage of long-stay residents who received an antipsychotic medication 4.1%
14.8%
10.7 pts better
16.7%
12.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.0% · Q2 4.4% · Q3 3.4% · Q4 4.4% · 4Q avg 4.1% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 7.4%
15.1%
7.7 pts better
16.3%
8.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 11.1% · Q2 10.0% · Q3 1.0% · Q4 6.5% · 4Q avg 7.4% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 7.8%
15.5%
7.7 pts better
14.9%
7.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.1% · Q2 7.4% · Q3 6.5% · Q4 10.2% · 4Q avg 7.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.2%
0.6%
0.4 pts better
1.0%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.8% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.2% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.4%
1.4%
About the same
1.7%
0.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.8% · Q2 1.0% · Q3 1.1% · Q4 1.7% · 4Q avg 1.4% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 12.2%
20.8%
8.6 pts better
19.8%
7.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 13.6% · Q2 13.9% · Q3 12.4% · Q4 8.3% · 4Q avg 12.2%
Percentage of long-stay residents with pressure ulcers 6.6%
6.9%
0.3 pts better
5.1%
1.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 7.0% · Q2 9.0% · Q3 4.7% · Q4 5.4% · 4Q avg 6.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.3%
76.7%
22.6 pts better
81.7%
17.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 98.7% · Q2 99.2% · Q3 99.6% · Q4 99.8% · 4Q avg 99.3%
Percentage of short-stay residents who had an outpatient emergency department visit 6.7%
9.7%
3 pts better
12.0%
5.3 pts better
Short Stay · 20240701-20250630 · Adjusted 6.7% · Observed 6.1% · Expected 10.1% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.3%
1.2%
0.1 pts worse
1.6%
0.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 1.2% · Q2 1.2% · Q3 1.3% · Q4 1.5% · 4Q avg 1.3% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 98.4%
78.8%
19.6 pts better
79.7%
18.7 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 98.4%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 22.9%
20.6%
2.3 pts worse
23.9%
1 pts better
Short Stay · 20240701-20250630 · Adjusted 22.9% · Observed 21.5% · Expected 22.3% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-08-08 · Fire 2024-08-08

4 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

3 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Cycle 2 Health 2022-06-09 · Fire 2022-06-09

1 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 3 Health 2019-10-09 · Fire 2019-10-09

2 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

1 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2024-08-08

K225 · Egress Deficiencies

Fire Safety

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Corrected 2024-09-16

E · Potential for more than minimal harm 2024-08-08

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-09-16

D · Potential for more than minimal harm 2024-08-08

K281 · Egress Deficiencies

Fire Safety

Install proper backup exit lighting.

Corrected 2024-09-16

D · Potential for more than minimal harm 2022-06-09

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2022-08-01

E · Potential for more than minimal harm 2019-10-09

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2019-12-08

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-03-12

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-04-03

D · Potential for more than minimal harm 2025-01-27

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-03-19

D · Potential for more than minimal harm 2024-08-08

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-09-16

D · Potential for more than minimal harm 2024-08-08

F637 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident when there is a significant change in condition

Corrected 2024-09-16

D · Potential for more than minimal harm 2024-08-08

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-09-16

D · Potential for more than minimal harm 2019-10-09

F640 · Resident Assessment and Care Planning Deficiencies

Health

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2019-11-22

D · Potential for more than minimal harm 2019-10-09

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2019-11-22

Penalties and ownership

What sits behind the stars

Ownership

Alberto, Thomas

Corporate Director · Individual

0% 6 facilities 2014-05-01
Augustine, Gemma

Operational/Managerial Control · Individual

0% 6 facilities 2024-01-02
Bujno, Stephen

Corporate Director · Individual

0% 6 facilities 2024-01-02
Cahill, John

Corporate Director · Individual

0% 6 facilities 2024-01-02
Catholic Health Care Systems

Operational/Managerial Control · Organization

0% 5 facilities 2009-12-08
Cortes, Tara

Corporate Director · Individual

0% 7 facilities 2014-05-01
Covone, Annmarie

Operational/Managerial Control · Individual

0% 6 facilities 2024-01-02
Covone, Annmarie

Corporate Officer · Individual

0% 6 facilities 2019-04-04
Esposito, Gina

Operational/Managerial Control · Individual

0% 1 facilities 2024-01-02
Fahey, Thomas

Corporate Director · Individual

0% 6 facilities 2014-05-01
Feldmann, Eric

Corporate Director · Individual

0% 6 facilities 2014-05-01
Gleason, John

Corporate Director · Individual

0% 6 facilities 2024-01-02
Gray, Karen

Corporate Director · Individual

0% 6 facilities 2024-01-02
Johnson, Clarion

Corporate Director · Individual

0% 6 facilities 2024-01-02
Kasergrande, Leslie

Corporate Director · Individual

0% 6 facilities 2024-01-02
Kelleher, Rory

Corporate Director · Individual

0% 6 facilities 2009-12-08
Lamorte, Joseph

Corporate Director · Individual

0% 6 facilities 2024-01-02
Larue, Scott

Operational/Managerial Control · Individual

0% 6 facilities 2024-01-02
Larue, Scott

Corporate Officer · Individual

0% 6 facilities 2019-04-04
O'brien, Thomas

Corporate Director · Individual

0% 6 facilities 2009-12-08
Park, Richard

Corporate Director · Individual

0% 6 facilities 2024-01-02
Roberti, Cynthia

Corporate Director · Individual

0% 7 facilities 2024-01-02
Rooney, Kathryn

Corporate Director · Individual

0% 6 facilities 2014-05-01
Saporito, Joseph

Corporate Director · Individual

0% 6 facilities 2024-01-02
Serbaroli, Frank

Corporate Director · Individual

0% 6 facilities 2009-12-08
Sweeney, Gerald

Corporate Director · Individual

0% 6 facilities 2014-05-01
Tirado, Miguel

Operational/Managerial Control · Individual

0% 1 facilities 2024-01-02
Tooker, Patricia

Corporate Director · Individual

0% 7 facilities 2024-01-02
Whiston, William

Corporate Director · Individual

0% 6 facilities 2024-01-02

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Staffing
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Health
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Staffing
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#3

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Staten Island, NY

2-star overall rating with 2-star inspections with 11 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle

Overall
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Health
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Staffing
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Fines
$0

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