Federal inspection record · CMS data as of October 1, 2026
Carmel Health & Living Community
118 Medical Dr, Carmel, IN · (317) 844-4211
- Certified beds
- 188
- Residents per day
- 137
- Ownership
- Government
- Chain
- Cardon & Associates
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- April 24, 1978
1
How this home got 2 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
-
Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Indiana.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★2 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Indiana homes
Carmel Health & Living Community carries 72 inspection points. That is fewer than 19% of Indiana's 504 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Indiana: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–9 pts
- 4★ 9–24 pts
- 3★ 24–42 pts
- 2★ 42–72 pts
- 1★ over 72 pts
Bars show every rated home in Indiana by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
30 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (2)
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
G
Ensure that residents are free from significant medication errors.
Everything else, by area of care
Quality of Life and Care11E
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide safe, appropriate dialysis care/services for a resident who requires such services.
- E
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide or obtain dental services for each resident.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide enough food/fluids to maintain a resident's health.
- D
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
- D
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service6E
- E
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Ensure each resident’s drug regimen must be free from unnecessary drugs.
- D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights6D
- D
Allow residents to self-administer drugs if determined clinically appropriate.
- D
Ensure residents have reasonable access to and privacy in their use of communication methods.
- D
Allow residents to self-administer drugs if determined clinically appropriate.
- D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- D
Keep residents' personal and medical records private and confidential.
- D
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning2D
- D
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary1D
- D
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Environmental1D
- D
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Infection Control1D
- D
Provide and implement an infection prevention and control program.
Inspection history
2025-09-25
9 health deficiencies · 8 fire-safety deficiencies
Top issue: Pharmacy Service (4 deficiencies)
2024-11-04
12 health deficiencies · 4 fire-safety deficiencies
Top issue: Quality of Life and Care (4 deficiencies)
2023-10-27
9 health deficiencies · 5 fire-safety deficiencies
Top issue: Quality of Life and Care (4 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 43 min of nursing staff time a day, 26 min of it from a registered nurse.
This home
3 h 43 min
Indiana average
3 h 44 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 66% of nursing staff and 70% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$9,110 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2025-11-13 | Fine | $9,110 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.5 pts worse | 2.0 | 1.5 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident daysAbout the same | 1.4 | 1.4 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.7 pts better | 95.4% | 93.7% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.4 pts worse | 94.7% | 95.1% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.6 pts worse | 4.4% | 3.8% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms19 pts better | 6.5% | 25.5% | 13.5% |
| Percentage of long-stay residents who lose too much weight1.5 pts better | 3.8% | 5.3% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication0.6 pts better | 22.9% | 23.5% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication3.2 pts worse | 16.9% | 13.7% | 15.4% |
| Percentage of long-stay residents who were physically restrainedAbout the same | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened3.9 pts worse | 15.0% | 11.1% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased11.2 pts worse | 22.0% | 10.8% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.1 pts worse | 0.4% | 0.3% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.4 pts worse | 2.5% | 1.1% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence6.8 pts worse | 29.2% | 22.4% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.6 pts worse | 5.1% | 3.5% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine5.1 pts better | 87.0% | 81.9% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit0.4 pts worse | 11.3% | 10.9% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.1 pts worse | 1.2% | 1.1% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine5.7 pts worse | 73.5% | 79.2% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission4.1 pts worse | 25.9% | 21.8% | 23.4% |
·
Who owns and runs it
72 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Riverview Hospital | 5% Or Greater Direct Ownership Interest · Organization | 100% | 31 facilities |
| Ankura Consulting Group LLC | Adp Of The SNF · Organization | 0% | 18 facilities |
| Balla, Matthew | Managing Control - Governing Body · Individual | 0% | 20 facilities |
| Balla, Matthew | Operational/Managerial Control · Individual | 0% | 20 facilities |
| Balla, Matthew | Adp Of The SNF · Individual | 0% | 20 facilities |
| Brackman, Kathryn | Adp Of The SNF · Individual | 0% | 3 facilities |
| Bradley & Associates Inc | Adp Of The SNF · Organization | 0% | 20 facilities |
| Cardon And Associates Inc | Operational/Managerial Control · Organization | 0% | 20 facilities |
| Cardon And Associates Inc | Adp Of The SNF · Organization | 0% | 20 facilities |
| Cardon Management Company LLC | Operational/Managerial Control · Organization | 0% | 19 facilities |
| Cardon Management Company LLC | Adp Of The SNF · Organization | 0% | 19 facilities |
| Carmel H&L Property LLC | Adp Of The SNF · Organization | 0% | 1 facilities |
| Cattell, Zachary | Managing Control - Governing Body · Individual | 0% | 20 facilities |
| Cattell, Zachary | Operational/Managerial Control · Individual | 0% | 20 facilities |
| Cattell, Zachary | Adp Of The SNF · Individual | 0% | 20 facilities |
| Cole Marketing Communications Inc | Adp Of The SNF · Organization | 0% | 19 facilities |
| Fauth, Kendra | Managing Control - Governing Body · Individual | 0% | 19 facilities |
| Fauth, Kendra | Operational/Managerial Control · Individual | 0% | 19 facilities |
| Fauth, Kendra | Adp Of The SNF · Individual | 0% | 19 facilities |
| Forvis Mazars Llp | Adp Of The SNF · Organization | 0% | 295 facilities |
| Friend, Jayna | Corporate Officer · Individual | 0% | 31 facilities |
| Friend, Jayna | Operational/Managerial Control · Individual | 0% | 31 facilities |
| Friend, Jayna | Adp Of The SNF · Individual | 0% | 31 facilities |
| Gormal, Gregg | Managing Control - Governing Body · Individual | 0% | 20 facilities |
| Gormal, Gregg | Operational/Managerial Control · Individual | 0% | 20 facilities |
| Gormal, Gregg | Adp Of The SNF · Individual | 0% | 20 facilities |
| Haug, Amy | Managing Control - Governing Body · Individual | 0% | 20 facilities |
| Haug, Amy | Operational/Managerial Control · Individual | 0% | 20 facilities |
| Haug, Amy | Adp Of The SNF · Individual | 0% | 20 facilities |
| Headley, Kathy | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 14 facilities |
| Healthdrive Podiatry Group Pa | Adp Of The SNF · Organization | 0% | 16 facilities |
| Heart Of Cardon LLC | Adp Of The SNF · Organization | 0% | 19 facilities |
| Holliday, Alyssa | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| Holliday, Alyssa | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Holliday, Alyssa | Adp Of The SNF · Individual | 0% | 1 facilities |
| Hyatt, David | Managing Control - Governing Body · Individual | 0% | 31 facilities |
| Hyatt, David | Operational/Managerial Control · Individual | 0% | 31 facilities |
| Isd Renal Inc | Adp Of The SNF · Organization | 0% | 3 facilities |
| Jeffrey L Morer Od Pc | Adp Of The SNF · Organization | 0% | 18 facilities |
| Karner, Jim | Operational/Managerial Control · Individual | 0% | 7 facilities |
| Karner, Jim | Adp Of The SNF · Individual | 0% | 7 facilities |
| Lacy Beyl & Company Inc | Adp Of The SNF · Organization | 0% | 20 facilities |
| Lifespan Therapy LLC | Adp Of The SNF · Organization | 0% | 19 facilities |
| Lopossa, Lynn | Managing Control - Governing Body · Individual | 0% | 20 facilities |
| Lopossa, Lynn | Operational/Managerial Control · Individual | 0% | 20 facilities |
| Lopossa, Lynn | Adp Of The SNF · Individual | 0% | 20 facilities |
| Mcclelland, Thomas | Managing Control - Governing Body · Individual | 0% | 20 facilities |
| Mcclelland, Thomas | Operational/Managerial Control · Individual | 0% | 20 facilities |
| Mcclelland, Thomas | Adp Of The SNF · Individual | 0% | 20 facilities |
| Mcintosh, Eric | Operational/Managerial Control · Individual | 0% | 20 facilities |
| Mcintosh, Eric | Adp Of The SNF · Individual | 0% | 20 facilities |
| Med-Pass Incorporated | Adp Of The SNF · Organization | 0% | 20 facilities |
| Mobile Audiology Associates Pc | Adp Of The SNF · Organization | 0% | 18 facilities |
| Moore Operating Group Inc | Operational/Managerial Control · Organization | 0% | 18 facilities |
| Moore, Daniel | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 14 facilities |
| Moore, David | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 16 facilities |
| Moore, Stephen | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 14 facilities |
| Moser Consulting Incorporated | Adp Of The SNF · Organization | 0% | 19 facilities |
| Mtafu, Anke | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Mtafu, Anke | Adp Of The SNF · Individual | 0% | 1 facilities |
| Orix Real Estate Capital LLC | 5% Or Greater Security Interest · Organization | 0% | 19 facilities |
| Orix Real Estate Capital LLC | Adp Of The SNF · Organization | 0% | 19 facilities |
| Paracha, Ibrar | Operational/Managerial Control · Individual | 0% | 11 facilities |
| Paracha, Ibrar | Adp Of The SNF · Individual | 0% | 11 facilities |
| Proactive Clinical Partners | Adp Of The SNF · Organization | 0% | 17 facilities |
| Respiratory Partners Inc | Adp Of The SNF · Organization | 0% | 19 facilities |
| Restup, LLC | Adp Of The SNF · Organization | 0% | 4 facilities |
| Spencer, Leaann | Managing Control - Governing Body · Individual | 0% | 19 facilities |
| Spencer, Leaann | Adp Of The SNF · Individual | 0% | 19 facilities |
| Third Eye Health Inc | Adp Of The SNF · Organization | 0% | 18 facilities |
| Vohra Wound Physicians Of The West Pc | Adp Of The SNF · Organization | 0% | 7 facilities |
| Vox Global LLC | Adp Of The SNF · Organization | 0% | 18 facilities |
·
Fire safety
17 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke7E
- E
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E
Install an approved automatic sprinkler system.
- E
Inspect, test, and maintain automatic sprinkler systems.
- E
Install corridor and hallway doors that block smoke.
- C
Have approved installation, maintenance and testing program for fire alarm systems.
- E
Inspect, test, and maintain automatic sprinkler systems.
- E
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Egress4E
- E
Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E
Have horizontal exits used in accordance with safety requirements.
- E
Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
- E
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems3E
- E
Ensure proper usage of power strips and extension cords.
- C
Have generator or other power source capable of supplying service within 10 seconds.
- E
Ensure proper usage of power strips and extension cords.
Miscellaneous2E
- E
Have restrictions on the use of highly flammable decorations.
- B
Have restrictions on the use of highly flammable decorations.
Emergency Preparedness1C
- C
Implement emergency and standby power systems.
·
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