Federal inspection record · CMS data as of October 1, 2026
Caribou Healthcare Center, LLC
10 Bernadette St, Caribou, ME · (207) 498-3102
- Certified beds
- 72
- Residents per day
- 62
- Ownership
- For-Profit
- Chain
- First Atlantic Healthcare
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- January 1, 1993
1
How this home got 3 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Maine.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★3 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Maine homes
Caribou Healthcare Center, LLC carries 76 inspection points. That is fewer than 43% of Maine's 77 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Maine: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–24 pts
- 4★ 24–55 pts
- 3★ 55–78 pts
- 2★ 78–115.5 pts
- 1★ over 115.5 pts
Bars show every rated home in Maine by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
24 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
-
H
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Everything else, by area of care
Quality of Life and Care7E
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- E
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- E
Provide care and assistance to perform activities of daily living for any resident who is unable.
- E
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights6D
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Allow residents to self-administer drugs if determined clinically appropriate.
- D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Infection Control4E
- E
Provide and implement an infection prevention and control program.
- D
Develop and implement policies and procedures for flu and pneumonia vaccinations.
- E
Provide and implement an infection prevention and control program.
- D
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Pharmacy Service3E
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Assessment and Care Planning2D
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- D
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Nutrition and Dietary1D
- D
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspection history
2025-07-02
11 health deficiencies · 4 fire-safety deficiencies
Top issue: Resident Rights (4 deficiencies)
2024-06-26
6 health deficiencies · 0 fire-safety deficiencies
Top issue: Infection Control (2 deficiencies)
2023-04-27
7 health deficiencies · 6 fire-safety deficiencies
Top issue: Quality of Life and Care (4 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 4 h 35 min of nursing staff time a day, 45 min of it from a registered nurse.
This home
4 h 35 min
Maine average
4 h 23 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.3 pts better | 1.0 | 1.3 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.5 pts worse | 2.2 | 1.7 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine4.3 pts better | 97.4% | 93.1% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.1 pts better | 100.0% | 95.9% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.6 pts worse | 5.6% | 4.0% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms11.7 pts better | 0.0% | 11.7% | 13.5% |
| Percentage of long-stay residents who lose too much weight2 pts better | 3.1% | 5.1% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication1.9 pts better | 15.7% | 17.6% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication3.7 pts better | 15.8% | 19.5% | 15.4% |
| Percentage of long-stay residents who were physically restrainedAbout the same | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened5.8 pts better | 18.1% | 23.9% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased4.4 pts better | 19.9% | 24.3% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts better | 0.7% | 0.9% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection2.2 pts worse | 4.3% | 2.1% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.8 pts better | 27.4% | 28.2% | 18.3% |
| Percentage of long-stay residents with pressure ulcers3 pts worse | 7.4% | 4.4% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine20.9 pts worse | 51.8% | 72.7% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit10.2 pts worse | 25.6% | 15.4% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.6 pts better | 0.9% | 1.5% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine18.5 pts worse | 58.7% | 77.2% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission7.7 pts better | 12.9% | 20.6% | 23.4% |
·
Who owns and runs it
24 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Bernard, Kimberly | Operational/Managerial Control · Individual | 0% | 7 facilities |
| Bernard, Kimberly | Adp Of The SNF · Individual | 0% | 7 facilities |
| Bowden, Kenneth | 5% Or Greater Mortgage Interest · Individual | 0% | 11 facilities |
| Bowden, Kenneth | Adp Of The SNF · Individual | 0% | 11 facilities |
| Coffin, Craig | 5% Or Greater Mortgage Interest · Individual | 0% | 11 facilities |
| Coffin, Craig | Adp Of The SNF · Individual | 0% | 11 facilities |
| Eastern Maine Medical Center | 5% Or Greater Mortgage Interest · Organization | 0% | 5 facilities |
| Eastern Maine Medical Center | Adp Of The SNF · Organization | 0% | 5 facilities |
| First Atlantic Corporation | 5% Or Greater Mortgage Interest · Organization | 0% | 6 facilities |
| First Atlantic Corporation | General Partnership Interest · Organization | 0% | 6 facilities |
| First Atlantic Corporation | Adp Of The SNF · Organization | 0% | 6 facilities |
| First Atlantic Healthcare Inc | Operational/Managerial Control · Organization | 0% | 12 facilities |
| First Atlantic Healthcare Inc | Adp Of The SNF · Organization | 0% | 12 facilities |
| Flynn, Carl | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Flynn, Carl | Adp Of The SNF · Individual | 0% | 1 facilities |
| Hise, Douglas | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Hise, Douglas | Adp Of The SNF · Individual | 0% | 1 facilities |
| Otis-Higgins, Andrea | Operational/Managerial Control · Individual | 0% | 12 facilities |
| Otis-Higgins, Andrea | Adp Of The SNF · Individual | 0% | 12 facilities |
| Pelkey, Wanda | Operational/Managerial Control · Individual | 0% | 12 facilities |
| Pelkey, Wanda | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 12 facilities |
| Pelkey, Wanda | Adp Of The SNF · Individual | 0% | 12 facilities |
| Riendeau, Christine | Operational/Managerial Control · Individual | 0% | 7 facilities |
| Riendeau, Christine | Adp Of The SNF · Individual | 0% | 7 facilities |
·
Fire safety
10 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Gas, Vacuum, and Electrical Systems4D
- D
Have generator or other power source capable of supplying service within 10 seconds.
- D
Meet requirements for the installation and maintenance of electrical systems.
- D
Ensure proper usage of power strips and extension cords.
- D
Have proper medical gas storage and administration areas.
Emergency Preparedness2F
- F
Address subsistence needs for staff and patients.
- D
Develop and maintain an Emergency Preparedness Program (EP).
Egress2F
- F
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D
Install emergency lighting that can last at least 1 1/2 hours.
Smoke1D
- D
Provide properly protected cooking facilities.
Miscellaneous1D
- D
Provide properly sized and located linen or trash receptacles.
·
Other homes nearby
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★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
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-
Presque Isle Healthcare Center
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-
Borderview Rehab & Living Ctr
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