Federal inspection record · CMS data as of October 1, 2026

Calcasieu Community Care Center

4190 Gerstner Memorial Drive, Lake Charles, LA · (337) 240-9730

CMS overall rating

3 of 5

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Certified beds
120
Residents per day
116
Ownership
Non-Profit
Chain
Commcare Corporation
Medicare / Medicaid
Medicare + Medicaid
Certified since
November 4, 2022

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Louisiana.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Louisiana homes

Calcasieu Community Care Center carries 39 inspection points. That is fewer than 57% of Louisiana's 264 rated homes.

5★4★3★2★1★+8 homes above 23005102550100200inspection points → fewer is better on the leftThis home · 39 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Louisiana: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–15 pts
  • 4★ 15–33 pts
  • 3★ 33–53 pts
  • 2★ 53–88.75 pts
  • 1★ over 88.75 pts

Bars show every rated home in Louisiana by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

28 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 19 4 pts
E 7 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Resident Assessment and Care Planning9E
  1. D

    Ensure each resident receives an accurate assessment.

    December 10, 2025 · Standard · F641 · Corrected December 31, 2025

  2. D

    Ensure each resident receives an accurate assessment.

    October 9, 2024 · Standard · F641 · Corrected November 18, 2024

  3. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    October 9, 2024 · Standard · F644 · Corrected November 18, 2024

  4. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    October 9, 2024 · Standard · F645 · Corrected November 18, 2024

  5. E

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    March 19, 2024 · Complaint · F657 · Corrected April 19, 2024

  6. E

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    November 1, 2023 · Standard · F842 · Corrected December 16, 2023

  7. D

    Ensure each resident receives an accurate assessment.

    November 1, 2023 · Standard · F641 · Corrected December 16, 2023

  8. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    November 1, 2023 · Standard · F656 · Corrected December 16, 2023

  9. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    November 1, 2023 · Standard · F657 · Corrected December 16, 2023

Quality of Life and Care7E
  1. E

    Provide enough food/fluids to maintain a resident's health.

    October 9, 2024 · Standard · F692 · Corrected November 18, 2024

  2. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    October 9, 2024 · Standard · F693 · Corrected November 18, 2024

  3. D

    Provide safe and appropriate respiratory care for a resident when needed.

    October 9, 2024 · Standard · F695 · Corrected November 18, 2024

  4. D

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    November 1, 2023 · Complaint · F676 · Corrected December 16, 2023

  5. D

    Provide enough food/fluids to maintain a resident's health.

    November 1, 2023 · Complaint · F692 · Corrected December 16, 2023

  6. D

    Provide safe and appropriate respiratory care for a resident when needed.

    November 1, 2023 · Complaint · F695 · Corrected December 16, 2023

  7. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    November 1, 2023 · Complaint · F698 · Corrected December 16, 2023

Resident Rights4E
  1. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    October 9, 2024 · Standard · F554 · Corrected November 18, 2024

  2. D

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    March 19, 2024 · Complaint · F623 · Corrected April 19, 2024

  3. E

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    November 1, 2023 · Complaint · F565 · Corrected December 16, 2023

  4. E

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    November 1, 2023 · Complaint · F585 · Corrected December 16, 2023

Nutrition and Dietary3E
  1. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    December 10, 2025 · Standard · F812 · Corrected December 31, 2025

  2. E

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    October 9, 2024 · Standard · F803 · Corrected November 18, 2024

  3. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    October 9, 2024 · Standard · F812 · Corrected November 18, 2024

Infection Control3F
  1. F

    Implement a program that monitors antibiotic use.

    October 9, 2024 · Standard · F881 · Corrected November 18, 2024

  2. F

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    October 9, 2024 · Standard · F882 · Corrected November 18, 2024

  3. D

    Provide and implement an infection prevention and control program.

    October 9, 2024 · Standard · F880 · Corrected November 18, 2024

Administration1E
  1. E

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    October 9, 2024 · Standard · F867 · Corrected November 18, 2024

Nursing and Physician Services1D
  1. D

    Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

    November 1, 2023 · Standard · F729 · Corrected December 16, 2023

Inspection history

  1. 2025-12-10

    2 health deficiencies · 1 fire-safety deficiencies

    Top issue: Nutrition and Dietary (1 deficiency)

  2. 2024-10-09

    13 health deficiencies · 3 fire-safety deficiencies

    Top issue: Infection Control (3 deficiencies)

  3. 2023-11-01

    13 health deficiencies · 0 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (5 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 27 min of nursing staff time a day, 13 min of it from a registered nurse.

This home

4 h 27 min

Louisiana average

3 h 49 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 47% of nursing staff and 40% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$0 in federal fines on record over the past three years.

DatePenaltyAmount
2024-10-09Payment Denial · 12 day denial$0

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.1 pts better2.32.41.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.2 pts better2.42.61.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine6.2 pts better100.0%93.8%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.3 pts better98.3%96.0%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.7 pts worse4.2%3.5%3.2%
Percentage of long-stay residents who have depressive symptoms1.7 pts better0.7%2.4%13.5%
Percentage of long-stay residents who lose too much weight0.6 pts worse5.9%5.3%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication8.2 pts worse31.5%23.3%19.5%
Percentage of long-stay residents who received an antipsychotic medication14.5 pts better8.3%22.8%15.4%
Percentage of long-stay residents who were physically restrained0.2 pts better0.0%0.2%0.1%
Percentage of long-stay residents whose ability to walk independently worsened2.5 pts worse17.6%15.1%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased0.2 pts worse16.7%16.5%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.4 pts better0.6%1.0%0.7%
Percentage of long-stay residents with a urinary tract infection0.9 pts better1.0%1.9%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence1.1 pts worse16.0%14.9%18.3%
Percentage of long-stay residents with pressure ulcers2 pts better3.5%5.5%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine13.2 pts better99.6%86.4%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit0.9 pts worse15.3%14.4%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.8 pts better1.3%3.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine17.2 pts better95.0%77.8%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission2.9 pts worse31.2%28.3%23.4%

·

Who owns and runs it

18 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Commcare Corporation5% Or Greater Direct Ownership Interest · Organization100%19 facilities
Commcare Management CorporationOperational/Managerial Control · Organization0%21 facilities
Ford, MichaelCorporate Director · Individual0%16 facilities
Gardner, GeorgeOperational/Managerial Control · Individual0%20 facilities
Harvey Psarellis, DawnW-2 Managing Employee · Individual0%21 facilities
Harvey Psarellis, DawnCorporate Officer · Individual0%21 facilities
Hudson, MaryW-2 Managing Employee · Individual0%21 facilities
Hudson, MaryOperational/Managerial Control · Individual0%21 facilities
Lundberg, AlecW-2 Managing Employee · Individual0%16 facilities
Lundberg, AlecCorporate Officer · Individual0%16 facilities
Lundberg, AlecOperational/Managerial Control · Individual0%16 facilities
Mangun, GaroldCorporate Director · Individual0%20 facilities
Mangun, GaroldCorporate Officer · Individual0%20 facilities
Plaisance, WayneCorporate Director · Individual0%14 facilities
Prechter, PatriciaW-2 Managing Employee · Individual0%20 facilities
Prechter, PatriciaCorporate Director · Individual0%20 facilities
Prechter, PatriciaCorporate Officer · Individual0%20 facilities
Tucker, JamesOperational/Managerial Control · Individual0%20 facilities

·

Fire safety

4 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke2D
  1. D

    Provide properly protected cooking facilities.

    December 10, 2025 · K324 · Corrected December 31, 2025

  2. D

    Inspect, test, and maintain automatic sprinkler systems.

    October 9, 2024 · K353 · Corrected November 5, 2024

Miscellaneous1D
  1. D

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    October 9, 2024 · K761 · Corrected November 5, 2024

Gas, Vacuum, and Electrical Systems1D
  1. D

    Ensure that testing and maintenance of electrical equipment is performed.

    October 9, 2024 · K921 · Corrected November 5, 2024

·

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