Austin, TX

Brookdale Westlake Hills

1-star overall rating with 2-star inspections with $300,561 in total fines with 8 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

1034 Liberty Park Dr, Austin, TX

(512) 328-3775

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

90

Certified beds

Average residents

51

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Brookdale Senior Living

Operator or chain grouping

Approved since

1990-01-09

CMS approved date

Coverage

Medicare

Participation flags

Chain footprint

14 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.70

Registered nurse staffing · state 0.44 · national 0.68

LPN hours / resident day

1.36

Licensed practical nurse staffing · state 0.95 · national 0.87

Aide hours / resident day

2.67

Nurse aide staffing · state 2.01 · national 2.35

Total nurse hours

4.74

All reported nurse hours · state 3.40 · national 3.89

Licensed hours

2.06

RN + LPN hours · state 1.38 · national 1.54

Weekend hours

4.13

Weekend nurse staffing · state 2.99 · national 3.43

Weekend RN hours

0.18

Weekend registered nurse coverage · state 0.34 · national 0.47

Physical therapist

0.18

Reported PT staffing · state 0.07 · national 0.07

Adjusted RN hours

0.60

CMS adjusted RN staffing hours

Adjusted total hours

4.06

CMS adjusted total nurse staffing hours

Case-mix index

1.60

Higher values indicate more complex resident acuity

RN turnover

56%

Annual RN turnover · state 52% · national 45%

Total nurse turnover

35%

Annual nurse turnover · state 52% · national 46%

SNF VBP

Value-based purchasing

Program rank

2,253

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

50.67

Composite VBP score used to determine payment impact.

Payment multiplier

1.0049

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

2.34

Baseline 18.25% · Performance 20.35% · Measure score 2.34 · Achievement 2.34 · Improvement 0

Healthcare-associated infections

6.60

Baseline 5.51% · Performance 5.86% · Measure score 6.60 · Achievement 6.60 · Improvement 0

Total nurse turnover

6.07

Baseline 53.95% · Performance 38.89% · Measure score 6.07 · Achievement 6.07 · Improvement 4.68

Adjusted total nurse staffing

5.26

Baseline 4.37 hours · Performance 4.58 hours · Measure score 5.26 · Achievement 5.26 · Improvement 0.95

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 12.13%
10.72%
1.4 pts worse
No Different than the National Rate · Eligible stays 390 · Observed rate 11.54% · Lower 95% interval 9.42%
Discharge to community 60.46%
50.57%
9.9 pts better
Better than the National Rate · Eligible stays 371 · Observed rate 56.6% · Lower 95% interval 55.9%
Medicare spending per beneficiary 0.94
1.02
0.1 pts better
Drug regimen review with follow-up 74.6%
95.27%
20.7 pts worse
Numerator 141 · Denominator 189
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 189
Discharge self-care score 60.74%
53.69%
7.1 pts better
Numerator 82 · Denominator 135
Discharge mobility score 28.15%
50.94%
22.8 pts worse
Numerator 38 · Denominator 135
Pressure ulcers or injuries, new or worsened 1.59%
2.29%
0.7 pts better
Numerator 3 · Denominator 189 · Adjusted rate 1.49%
Healthcare-associated infections requiring hospitalization 5.86%
7.12%
1.3 pts better
No Different than the National Rate · Eligible stays 197 · Observed rate 4.06% · Lower 95% interval 3.82%
Staff COVID-19 vaccination coverage 17.44%
8.2%
9.2 pts better
Numerator 45 · Denominator 258
Staff flu vaccination coverage 26.18%
42%
15.8 pts worse
Numerator 72 · Denominator 275
Discharge function score 51.11%
56.45%
5.3 pts worse
Numerator 69 · Denominator 135
Transfer of health information to provider 92.5%
95.95%
3.5 pts worse
Numerator 37 · Denominator 40
Transfer of health information to patient 83.19%
96.28%
13.1 pts worse
Numerator 99 · Denominator 119
Resident COVID-19 vaccinations up to date 16.67%
25.2%
8.5 pts worse
Numerator 16 · Denominator 96

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
97.1%
2.9 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
97.9%
2.1 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 12.5%
3.3%
9.2 pts worse
3.3%
9.2 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 12.5% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
2.7%
2.7 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 0.0%
3.3%
3.3 pts better
5.4%
5.4 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 5.8%
18.9%
13.1 pts better
19.6%
13.8 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 5.8%
Percentage of long-stay residents who received an antipsychotic medication 10.3%
10.8%
0.5 pts better
16.7%
6.4 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 10.3% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0%
Percentage of long-stay residents whose need for help with daily activities has increased 15.9%
16.1%
0.2 pts better
14.9%
1 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 15.9% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.5%
0.5 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.6%
0.8%
0.8 pts worse
1.7%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 1.6% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 18.4%
15.0%
3.4 pts worse
19.8%
1.4 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 18.4%
Percentage of long-stay residents with pressure ulcers 9.6%
4.2%
5.4 pts worse
5.1%
4.5 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 9.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 95.0%
89.7%
5.3 pts better
81.7%
13.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 93.4% · Q2 94.8% · Q3 94.6% · Q4 97.2% · 4Q avg 95.0%
Percentage of short-stay residents who had an outpatient emergency department visit 8.3%
12.0%
3.7 pts better
12.0%
3.7 pts better
Short Stay · 20240701-20250630 · Adjusted 8.3% · Observed 8.0% · Expected 10.8% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.6%
1.5%
0.9 pts better
1.6%
1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 1.0% · Q2 0.0% · Q3 0.4% · Q4 0.9% · 4Q avg 0.6% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 90.5%
88.0%
2.5 pts better
79.7%
10.8 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 90.5%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 21.0%
25.9%
4.9 pts better
23.9%
2.9 pts better
Short Stay · 20240701-20250630 · Adjusted 21.0% · Observed 19.1% · Expected 21.7% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-14 · Fire 2025-02-14

8 health deficiencies

Top issue: Resident Rights (3 deficiencies)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2024-01-26 · Fire 2024-01-26

13 health deficiencies

Top issue: Quality of Life and Care (6 deficiencies)

7 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Cycle 3 Health 2022-11-22 · Fire 2022-11-22

5 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-02-14

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-03-04

E · Potential for more than minimal harm 2025-02-14

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2025-03-08

E · Potential for more than minimal harm 2025-02-14

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-03-04

F · Potential for more than minimal harm 2024-01-26

K131 · Construction Deficiencies

Fire Safety

Meet requirements for sections of health care facilities separated by fire resistive construction.

Corrected 2024-02-21

F · Potential for more than minimal harm 2024-01-26

K311 · Smoke Deficiencies

Fire Safety

Have an enclosure around a vertical opening shaft.

Corrected 2024-01-24

F · Potential for more than minimal harm 2024-01-26

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-02-21

F · Potential for more than minimal harm 2024-01-26

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-02-21

E · Potential for more than minimal harm 2024-01-26

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-02-21

D · Potential for more than minimal harm 2024-01-26

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-01-24

C · Minimal harm 2024-01-26

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2024-02-21

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-12-03

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2025-12-22

D · Potential for more than minimal harm 2025-12-03

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-12-22

E · Potential for more than minimal harm 2025-02-14

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-03-10

D · Potential for more than minimal harm 2025-02-14

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2025-03-13

D · Potential for more than minimal harm 2025-02-14

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-03-12

D · Potential for more than minimal harm 2025-02-14

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-03-10

D · Potential for more than minimal harm 2025-02-14

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-03-10

D · Potential for more than minimal harm 2025-02-14

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-03-04

D · Potential for more than minimal harm 2024-10-14

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-10-28

J · Immediate jeopardy 2024-05-01

F660 · Resident Assessment and Care Planning Deficiencies

Health

Plan the resident's discharge to meet the resident's goals and needs.

Corrected 2024-05-07

J · Immediate jeopardy 2024-01-26

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-01-27

E · Potential for more than minimal harm 2024-01-26

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-02-21

E · Potential for more than minimal harm 2024-01-26

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-02-21

E · Potential for more than minimal harm 2024-01-26

F914 · Environmental Deficiencies

Health

Provide bedrooms that don't allow residents to see each other when privacy is needed.

Corrected 2024-02-21

D · Potential for more than minimal harm 2024-01-26

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-02-21

D · Potential for more than minimal harm 2024-01-26

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-02-21

D · Potential for more than minimal harm 2024-01-26

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2024-02-21

D · Potential for more than minimal harm 2024-01-26

F691 · Quality of Life and Care Deficiencies

Health

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

Corrected 2024-02-21

D · Potential for more than minimal harm 2024-01-26

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-02-21

D · Potential for more than minimal harm 2024-01-26

F694 · Quality of Life and Care Deficiencies

Health

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2024-02-21

D · Potential for more than minimal harm 2024-01-26

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-02-21

J · Immediate jeopardy 2023-12-29

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-12-05

J · Immediate jeopardy 2023-12-29

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2023-12-05

G · Actual harm 2023-11-05

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-09-02

K · Immediate jeopardy 2023-08-27

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-09-22

J · Immediate jeopardy 2023-08-27

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-07-20

Penalties and ownership

What sits behind the stars

$7,800 2024-05-01

Fine

Fine · fine $7,800

Fine

$33,758 2024-01-26

Fine

Fine · fine $33,758

Fine

$7,446 2023-12-29

Fine

Fine · fine $7,446

Fine

$14,518 2023-12-29

Fine

Fine · fine $14,518

Fine

$9,311 2023-11-05

Fine

Fine · fine $9,311

Fine

$227,728 2023-08-27

Fine

Fine · fine $227,728

Fine

Ownership

Arc Fort Austin Properties LLC

Limited Partnership Interest · Organization

0% 1 facilities 2002-12-13
Arcpi Holdings Inc

Limited Partnership Interest · Organization

0% 2 facilities 2002-12-16
Baier, Lucinda

Corporate Director · Individual

0% 1 facilities 2018-03-09
Baier, Lucinda

Corporate Officer · Individual

0% 1 facilities 2016-04-01
Bertrand, Brandi

Operational/Managerial Control · Individual

0% 1 facilities 2025-07-22
Bowman, Kevin

Corporate Director · Individual

0% 3 facilities 2021-10-01
Bowman, Kevin

Corporate Officer · Individual

0% 3 facilities 2021-10-01
David-Rosen, Carol

Operational/Managerial Control · Individual

0% 1 facilities 2025-07-22
Fry, Liam

Operational/Managerial Control · Individual

0% 2 facilities 2025-07-22
Kussow, Dawn

Operational/Managerial Control · Individual

0% 13 facilities 2024-07-23
La Marre, Kevin

Operational/Managerial Control · Individual

0% 14 facilities 2017-01-22
La Marre, Kevin

Corporate Officer · Individual

0% 14 facilities 2017-01-22
Mackenzie, Todd

Operational/Managerial Control · Individual

0% 1 facilities 2025-07-22
Munoz, Anna

Operational/Managerial Control · Individual

0% 14 facilities 2024-02-15
Munoz, Anna

Corporate Officer · Individual

0% 14 facilities 2024-02-15
Odanga, Catherine

Operational/Managerial Control · Individual

0% 1 facilities 2025-07-22
White, Chadwick

Operational/Managerial Control · Individual

0% 14 facilities 2018-03-09
White, Chadwick

Corporate Director · Individual

0% 14 facilities 2018-03-09
White, Chadwick

Corporate Officer · Individual

0% 14 facilities 2018-03-09

Nearby options

Other facilities in reach

#2

The Arbour At Westminster Manor

Austin, TX

5-star overall rating with 4-star inspections with $29,085 in total fines with 2 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
4 / 5
Staffing
4 / 5
Fines
$29,085
#3

Brush Country Nursing and Rehabilitation

Austin, TX

1-star overall rating with 1-star inspections with $143,157 in total fines with 24 recent health deficiencies

Overall
1 / 5
Health
1 / 5
Staffing
3 / 5
Fines
$143,157

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