Federal inspection record · CMS data as of October 1, 2026
Brookdale Carriage Club Providence
5804 Old Providence Road, Charlotte, NC · (704) 365-8551
- Certified beds
- 14
- Residents per day
- 5
- Ownership
- For-Profit
- Chain
- Brookdale Senior Living
- Medicare / Medicaid
- Medicare
- Certified since
- April 3, 1997
1
How this home got 5 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in North Carolina.
-
Staffing
Not ratednot rated
CMS did not rate staffing here, so it does not move the star.
-
Quality measures
★★★★★no change (already 5)
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★5 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among North Carolina homes
Brookdale Carriage Club Providence carries 4 inspection points. That is fewer than 90% of North Carolina's 415 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in North Carolina: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–4 pts
- 4★ 4–15 pts
- 3★ 15–35 pts
- 2★ 35–73.5 pts
- 1★ over 73.5 pts
Bars show every rated home in North Carolina by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
11 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Nutrition and Dietary4F
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
- D
Dispose of garbage and refuse properly.
Resident Rights3D
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- D
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nursing and Physician Services2C
- C
Post nurse staffing information every day.
- C
Post nurse staffing information every day.
Administration1F
- F
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Quality of Life and Care1D
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspection history
2026-05-07
1 health deficiencies · 9 fire-safety deficiencies
Top issue: Nursing and Physician Services (1 deficiency)
2025-04-07
3 health deficiencies · 8 fire-safety deficiencies
Top issue: Resident Rights (2 deficiencies)
2024-02-21
7 health deficiencies · 12 fire-safety deficiencies
Top issue: Nutrition and Dietary (3 deficiencies)
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine15.6 pts better | 97.1% | 81.5% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit1.6 pts better | 11.1% | 12.7% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.4 pts better | 0.0% | 1.4% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine13.9 pts better | 95.0% | 81.1% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission10.6 pts better | 11.6% | 22.2% | 23.4% |
·
Who owns and runs it
44 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Bkd Fm Holding Company LLC | 5% Or Greater Direct Ownership Interest · Organization | 100% | 2 facilities |
| American Retirement Corporation | Adp Of The SNF · Organization | 0% | 9 facilities |
| Arc Managment LLC | Operational/Managerial Control · Organization | 0% | 1 facilities |
| Arclp-Charlotte LLC | Adp Of The SNF · Organization | 0% | 1 facilities |
| Asher, Jordan | Adp Of The SNF · Individual | 0% | 9 facilities |
| Bowman, Kevin | Managing Control - Governing Body · Individual | 0% | 5 facilities |
| Brookdale Senior Living Communities Inc | Direct Ownership Interest · Organization | 0% | 3 facilities |
| Brookdale Senior Living Communities Inc | Adp Of The SNF · Organization | 0% | 3 facilities |
| Brookdale Senior Living Inc | Indirect Ownership Interest · Organization | 0% | 7 facilities |
| Brookdale Senior Living Inc | Adp Of The SNF · Organization | 0% | 7 facilities |
| Clontz, Stephanie | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Clontz, Stephanie | Adp Of The SNF · Individual | 0% | 1 facilities |
| Drayton, Claudia | Adp Of The SNF · Individual | 0% | 9 facilities |
| Febc-Alt Holdings Inc | Indirect Ownership Interest · Organization | 0% | 3 facilities |
| Febc-Alt Holdings Inc | Adp Of The SNF · Organization | 0% | 3 facilities |
| Febc-Alt Investors LLC | Indirect Ownership Interest · Organization | 0% | 3 facilities |
| Febc-Alt Investors LLC | Adp Of The SNF · Organization | 0% | 3 facilities |
| Fioravanti, Mark | Adp Of The SNF · Individual | 0% | 9 facilities |
| Freed, Victoria | Adp Of The SNF · Individual | 0% | 9 facilities |
| Hall, George | Operational/Managerial Control · Individual | 0% | 3 facilities |
| Hall, George | Adp Of The SNF · Individual | 0% | 3 facilities |
| Hausman, Joshua | Adp Of The SNF · Individual | 0% | 8 facilities |
| Jones Lang Lasalle Incorporated | Adp Of The SNF · Organization | 0% | 2 facilities |
| Jones Lang Lasalle Multifamily LLC | 5% Or Greater Security Interest · Organization | 0% | 1 facilities |
| Kaestner, Henry | Indirect Ownership Interest · Individual | 0% | 4 facilities |
| Kaestner, Henry | Managing Control - Governing Body · Individual | 0% | 4 facilities |
| Kaestner, Henry | Operational/Managerial Control · Individual | 0% | 4 facilities |
| Kussow, Dawn | Indirect Ownership Interest · Individual | 0% | 10 facilities |
| Kussow, Dawn | Operational/Managerial Control · Individual | 0% | 10 facilities |
| La Marre, Kevin | Operational/Managerial Control · Individual | 0% | 11 facilities |
| La Marre, Kevin | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 11 facilities |
| Lbmc Pc | Adp Of The SNF · Organization | 0% | 10 facilities |
| Lewis, Laura | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Mace, Elizabeth | Adp Of The SNF · Individual | 0% | 9 facilities |
| Munoz, Anna | Operational/Managerial Control · Individual | 0% | 11 facilities |
| Rutter, Doug | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Stengle, Nikolas | Managing Control - Governing Body · Individual | 0% | 10 facilities |
| Stengle, Nikolas | Operational/Managerial Control · Individual | 0% | 10 facilities |
| Walters Financial Services Inc | Adp Of The SNF · Organization | 0% | 10 facilities |
| Warren, Denise | Adp Of The SNF · Individual | 0% | 9 facilities |
| White, Chadwick | Indirect Ownership Interest · Individual | 0% | 11 facilities |
| White, Chadwick | Managing Control - Governing Body · Individual | 0% | 11 facilities |
| White, Chadwick | Operational/Managerial Control · Individual | 0% | 11 facilities |
| Wielansky, Lee | Adp Of The SNF · Individual | 0% | 9 facilities |
·
Fire safety
29 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke13F
- F
Have approved installation, maintenance and testing program for fire alarm systems.
- F
Inspect, test, and maintain automatic sprinkler systems.
- D
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D
Properly select, install, inspect, or maintain portable fire extinguishes.
- D
Install corridor and hallway doors that block smoke.
- D
Have approved installation, maintenance and testing program for fire alarm systems.
- D
Properly select, install, inspect, or maintain portable fire extinguishes.
- D
Install corridor and hallway doors that block smoke.
- D
Provide properly protected cooking facilities.
- D
Have approved installation, maintenance and testing program for fire alarm systems.
- D
Inspect, test, and maintain automatic sprinkler systems.
- D
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- D
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems6D
- D
Have generator or other power source capable of supplying service within 10 seconds.
- D
Have proper medical gas storage and administration areas.
- D
Have generator or other power source capable of supplying service within 10 seconds.
- D
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- D
Have generator or other power source capable of supplying service within 10 seconds.
- D
Have proper medical gas storage and administration areas.
Egress4D
- D
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- D
Install emergency lighting that can last at least 1 1/2 hours.
- D
Have exits that are accessible at all times.
- D
Install proper backup exit lighting.
Services3D
- D
Have properly installed electrical wiring and gas equipment.
- D
Have properly installed electrical wiring and gas equipment.
- D
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous3D
- C
Have simulated fire drills held at unexpected times.
- D
Have simulated fire drills held at unexpected times.
- D
Have simulated fire drills held at unexpected times.
·
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