Kannapolis, NC

Big Elm Retirement and Nursing Centers

2-star overall rating with 2-star inspections with $15,873 in total fines with 4 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle

1285 West A Street, Kannapolis, NC

(704) 932-0000

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

50

Certified beds

Average residents

47

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1991-01-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.56

Registered nurse staffing · state 0.59 · national 0.68

LPN hours / resident day

0.88

Licensed practical nurse staffing · state 0.87 · national 0.87

Aide hours / resident day

3.34

Nurse aide staffing · state 2.33 · national 2.35

Total nurse hours

4.78

All reported nurse hours · state 3.78 · national 3.89

Licensed hours

1.44

RN + LPN hours · state 1.45 · national 1.54

Weekend hours

4.14

Weekend nurse staffing · state 3.34 · national 3.43

Weekend RN hours

0.37

Weekend registered nurse coverage · state 0.38 · national 0.47

Physical therapist

0.10

Reported PT staffing · state 0.09 · national 0.07

Adjusted RN hours

0.60

CMS adjusted RN staffing hours

Adjusted total hours

5.13

CMS adjusted total nurse staffing hours

Case-mix index

1.27

Higher values indicate more complex resident acuity

RN turnover

25%

Annual RN turnover · state 48% · national 45%

Total nurse turnover

46%

Annual nurse turnover · state 50% · national 46%

SNF VBP

Value-based purchasing

Program rank

3,825

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

42.52

Composite VBP score used to determine payment impact.

Payment multiplier

0.9955

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

4.29

Baseline 20.12% · Performance 19.44% · Measure score 4.29 · Achievement 4.29 · Improvement 1.68

Healthcare-associated infections

2.06

Baseline 6.87% · Performance 7.22% · Measure score 2.06 · Achievement 2.06 · Improvement 0

Total nurse turnover

0.66

Baseline 50.00% · Performance 60.98% · Measure score 0.66 · Achievement 0.66 · Improvement 0

Adjusted total nurse staffing

10

Baseline 5.73 hours · Performance 6.34 hours · Measure score 10 · Achievement 10 · Improvement 9

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.96%
10.72%
0.8 pts better
No Different than the National Rate · Eligible stays 81 · Observed rate 7.41% · Lower 95% interval 6.61%
Discharge to community 42.73%
50.57%
7.8 pts worse
No Different than the National Rate · Eligible stays 77 · Observed rate 35.06% · Lower 95% interval 32.01%
Medicare spending per beneficiary 1.16
1.02
0.1 pts worse
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 65 · Denominator 65
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 65
Discharge self-care score 69.05%
53.69%
15.4 pts better
Numerator 29 · Denominator 42
Discharge mobility score 59.52%
50.94%
8.6 pts better
Numerator 25 · Denominator 42
Pressure ulcers or injuries, new or worsened 7.69%
2.29%
5.4 pts worse
Numerator 5 · Denominator 65 · Adjusted rate 5.86%
Healthcare-associated infections requiring hospitalization 7.22%
7.12%
0.1 pts worse
No Different than the National Rate · Eligible stays 65 · Observed rate 7.69% · Lower 95% interval 3.97%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 152
Staff flu vaccination coverage Not Available
42%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Discharge function score 76.19%
56.45%
19.7 pts better
Numerator 32 · Denominator 42
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 24 · Denominator 24
Transfer of health information to patient 93.94%
96.28%
2.3 pts worse
Numerator 31 · Denominator 33
Resident COVID-19 vaccinations up to date 12.5%
25.2%
12.7 pts worse
Numerator 3 · Denominator 24

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.2
1.8
0.4 pts worse
1.9
0.3 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.2 · Observed 2.3 · Expected 2.0 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.0
1.8
0.8 pts better
1.8
0.8 pts better
Long Stay · 20240701-20250630 · Adjusted 1.0 · Observed 1.0 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.5%
91.5%
6 pts better
93.4%
4.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 97.5% · Q3 97.6% · Q4 95.2% · 4Q avg 97.5%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
94.1%
5.9 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 4.4%
3.6%
0.8 pts worse
3.3%
1.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.5% · Q3 4.8% · Q4 9.5% · 4Q avg 4.4% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 21.2%
4.8%
16.4 pts worse
11.4%
9.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 12.1% · Q2 25.6% · Q3 23.1% · Q4 22.5% · 4Q avg 21.2%
Percentage of long-stay residents who lose too much weight 4.1%
7.2%
3.1 pts better
5.4%
1.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.7% · Q2 0.0% · Q3 2.6% · Q4 7.9% · 4Q avg 4.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 26.1%
21.6%
4.5 pts worse
19.6%
6.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 22.2% · Q2 17.9% · Q3 33.3% · Q4 30.0% · 4Q avg 26.1%
Percentage of long-stay residents who received an antipsychotic medication 19.2%
15.0%
4.2 pts worse
16.7%
2.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 16.1% · Q2 16.7% · Q3 18.8% · Q4 25.0% · 4Q avg 19.2% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 27.0%
21.5%
5.5 pts worse
16.3%
10.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q2 10.9% · Q3 21.8% · 4Q avg 27.0% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 23.6%
16.8%
6.8 pts worse
14.9%
8.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 23.5% · Q2 20.0% · Q3 30.8% · Q4 19.4% · 4Q avg 23.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 2.6%
0.9%
1.7 pts worse
1.0%
1.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 2.9% · Q2 2.2% · Q3 3.4% · Q4 1.8% · 4Q avg 2.6% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 10.6%
2.6%
8 pts worse
1.7%
8.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 8.6% · Q2 5.4% · Q3 15.4% · Q4 12.5% · 4Q avg 10.6% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 33.6%
21.2%
12.4 pts worse
19.8%
13.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 33.9% · Q2 28.1% · Q3 33.7% · Q4 38.2% · 4Q avg 33.6%
Percentage of long-stay residents with pressure ulcers 2.8%
6.0%
3.2 pts better
5.1%
2.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.0% · Q2 2.6% · Q3 2.2% · Q4 3.4% · 4Q avg 2.8% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 92.3%
79.9%
12.4 pts better
81.7%
10.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 89.8% · Q2 93.8% · Q3 95.0% · Q4 90.6% · 4Q avg 92.3%
Percentage of short-stay residents who had an outpatient emergency department visit 8.7%
13.2%
4.5 pts better
12.0%
3.3 pts better
Short Stay · 20240701-20250630 · Adjusted 8.7% · Observed 9.3% · Expected 11.8% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 4.8%
1.5%
3.3 pts worse
1.6%
3.2 pts worse
Short Stay · 2024Q4-2025Q3 · Q2 4.3% · Q3 8.3% · 4Q avg 4.8% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 86.3%
78.1%
8.2 pts better
79.7%
6.6 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 86.3%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 23.8%
22.9%
0.9 pts worse
23.9%
0.1 pts better
Short Stay · 20240701-20250630 · Adjusted 23.8% · Observed 25.9% · Expected 26.0% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-08-28 · Fire 2024-07-11

4 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

8 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Cycle 2 Health 2024-07-11 · Fire 2023-03-29

5 health deficiencies

Top issue: Resident Rights (3 deficiencies)

7 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 3 Health 2023-03-29 · Fire 2021-10-29

7 health deficiencies

Top issue: Infection Control (2 deficiencies)

1 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2024-07-11

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-09-22

D · Potential for more than minimal harm 2024-07-11

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-09-22

D · Potential for more than minimal harm 2024-07-11

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-09-22

D · Potential for more than minimal harm 2024-07-11

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-09-22

D · Potential for more than minimal harm 2024-07-11

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-09-22

D · Potential for more than minimal harm 2024-07-11

K911 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2024-09-22

D · Potential for more than minimal harm 2024-07-11

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-09-22

D · Potential for more than minimal harm 2024-07-11

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-09-22

F · Potential for more than minimal harm 2023-03-29

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2023-06-25

D · Potential for more than minimal harm 2023-03-29

K111 · Construction Deficiencies

Fire Safety

Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

Corrected 2023-06-25

D · Potential for more than minimal harm 2023-03-29

K352 · Smoke Deficiencies

Fire Safety

Properly install and monitor supervisory attachments on automatic sprinkler systems.

Corrected 2023-06-25

D · Potential for more than minimal harm 2023-03-29

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-06-25

D · Potential for more than minimal harm 2023-03-29

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2023-06-25

D · Potential for more than minimal harm 2023-03-29

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-06-25

D · Potential for more than minimal harm 2023-03-29

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-06-25

E · Potential for more than minimal harm 2021-10-29

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2021-12-28

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-08-28

F553 · Resident Rights Deficiencies

Health

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Corrected 2025-09-22

D · Potential for more than minimal harm 2025-08-28

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-09-22

D · Potential for more than minimal harm 2025-08-28

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-09-22

B · Minimal harm 2025-08-28

F568 · Resident Rights Deficiencies

Health

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

Corrected 2025-09-22

F · Potential for more than minimal harm 2024-07-11

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-08-04

D · Potential for more than minimal harm 2024-07-11

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2024-08-04

D · Potential for more than minimal harm 2024-07-11

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-08-04

C · Minimal harm 2024-07-11

F576 · Resident Rights Deficiencies

Health

Ensure residents have reasonable access to and privacy in their use of communication methods.

Corrected 2024-08-04

B · Minimal harm 2024-07-11

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-08-04

L · Immediate jeopardy 2023-03-29

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-03-29

E · Potential for more than minimal harm 2023-03-29

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-03-29

E · Potential for more than minimal harm 2023-03-29

F867 · Administration Deficiencies

Health

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2023-04-17

E · Potential for more than minimal harm 2023-03-29

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-03-29

E · Potential for more than minimal harm 2023-03-29

F887 · Infection Control Deficiencies

Health

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2023-03-29

D · Potential for more than minimal harm 2023-03-29

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-03-29

B · Minimal harm 2023-03-29

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2023-03-29

Penalties and ownership

What sits behind the stars

$15,873 2023-03-29

Fine

Fine · fine $15,873

Fine

Ownership

Ennis, Ann

W-2 Managing Employee · Individual

0% 1 facilities 2010-03-02
Gatewood, Thomas

5% Or Greater Direct Ownership Interest · Individual

0% 4 facilities 2005-10-01
Gatewood, Thomas

Corporate Director · Individual

0% 4 facilities 2005-11-07

Nearby options

Other facilities in reach

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Kannapolis Health and Rehabilitation

Kannapolis, NC

1-star overall rating with 1-star inspections with $133,864 in total fines with 8 recent health deficiencies with 15 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
2 / 5
Fines
$133,864
#2

The Greens at Cabarrus

Concord, NC

5-star overall rating with 4-star inspections with $15,269 in total fines with 2 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
4 / 5
Staffing
2 / 5
Fines
$15,269
#3

Five Oaks Rehabilitation and Care Center

Concord, NC

1-star overall rating with 1-star inspections with $17,345 in total fines with 8 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
2 / 5
Fines
$17,345

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