Great Falls, MT

Benefis Senior Services - Westview

1-star overall rating with 2-star inspections with abuse icon flag with $13,865 in total fines with 13 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle

500 15th Ave S, Great Falls, MT

(406) 455-5902

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

1 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

34

Certified beds

Average residents

32

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

2024-07-10

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

No

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.69

Registered nurse staffing · state 0.94 · national 0.68

LPN hours / resident day

0.67

Licensed practical nurse staffing · state 0.51 · national 0.87

Aide hours / resident day

1.72

Nurse aide staffing · state 2.53 · national 2.35

Total nurse hours

3.08

All reported nurse hours · state 3.97 · national 3.89

Licensed hours

1.36

RN + LPN hours · state 1.44 · national 1.54

Weekend hours

2.96

Weekend nurse staffing · state 3.48 · national 3.43

Weekend RN hours

0.62

Weekend registered nurse coverage · state 0.69 · national 0.47

Physical therapist

0.06

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

0.83

CMS adjusted RN staffing hours

Adjusted total hours

3.69

CMS adjusted total nurse staffing hours

Case-mix index

1.14

Higher values indicate more complex resident acuity

RN turnover

0%

Annual RN turnover

Total nurse turnover

0%

Annual nurse turnover

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission Not Available
10.72%
Not Available · Eligible stays Not Available · Observed rate Not Available · Lower 95% interval Not Available · No data were submitted for this measure.
Discharge to community Not Available
50.57%
Not Available · Eligible stays Not Available · Observed rate Not Available · Lower 95% interval Not Available · No data were submitted for this measure.
Medicare spending per beneficiary Not Available
1.02
No data were submitted for this measure.
Drug regimen review with follow-up Not Available
95.27%
Numerator Not Available · Denominator 1 · Footnote 9,13
Falls with major injury Not Available
0.77%
Numerator Not Available · Denominator 1 · Footnote 9,13
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 1 · Footnote 9,13
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 1 · Footnote 9,13
Pressure ulcers or injuries, new or worsened Not Available
2.29%
Numerator Not Available · Denominator 1 · Adjusted rate Not Available · Footnote 9,13
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays Not Available · Observed rate Not Available · Lower 95% interval Not Available · No data were submitted for this measure.
Staff COVID-19 vaccination coverage 4.07%
8.2%
4.1 pts worse
Numerator 5 · Denominator 123
Staff flu vaccination coverage Not Available
42%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 1 · Footnote 9,13
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 1 · Footnote 9,13
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator Not Available · Footnote 1,13
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 1 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.5%
94.4%
4.1 pts better
93.4%
5.1 pts better
Long Stay · 2024Q4-2025Q3 · Q3 100.0% · Q4 96.7% · 4Q avg 98.5%
Percentage of long-stay residents experiencing one or more falls with major injury 3.0%
4.2%
1.2 pts better
3.3%
0.3 pts better
Long Stay · 2024Q4-2025Q3 · Q3 3.6% · Q4 0.0% · 4Q avg 3.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 4.0%
4.7%
0.7 pts better
11.4%
7.4 pts better
Long Stay · 2024Q4-2025Q3 · Q3 4.8% · Q4 4.2% · 4Q avg 4.0%
Percentage of long-stay residents who lose too much weight 6.2%
5.9%
0.3 pts worse
5.4%
0.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q3 7.4% · Q4 6.9% · 4Q avg 6.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 13.8%
17.4%
3.6 pts better
19.6%
5.8 pts better
Long Stay · 2024Q4-2025Q3 · Q3 14.3% · Q4 13.8% · 4Q avg 13.8%
Percentage of long-stay residents who received an antipsychotic medication 14.3%
20.6%
6.3 pts better
16.7%
2.4 pts better
Long Stay · 2024Q4-2025Q3 · Q3 21.7% · 4Q avg 14.3% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.4%
0.4 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose need for help with daily activities has increased 48.6%
19.8%
28.8 pts worse
14.9%
33.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q4 48.1% · 4Q avg 48.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 7.0%
2.6%
4.4 pts worse
1.0%
6 pts worse
Long Stay · 2024Q4-2025Q3 · Q3 0.0% · Q4 15.4% · 4Q avg 7.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 10.8%
2.9%
7.9 pts worse
1.7%
9.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q3 14.8% · Q4 6.7% · 4Q avg 10.8% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 36.6%
25.4%
11.2 pts worse
19.8%
16.8 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 36.6%
Percentage of long-stay residents with pressure ulcers 15.4%
6.4%
9 pts worse
5.1%
10.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q3 10.3% · Q4 16.7% · 4Q avg 15.4% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 90.6%
78.7%
11.9 pts better
81.7%
8.9 pts better
Short Stay · 2024Q4-2025Q3 · Q3 85.7% · Q4 92.0% · 4Q avg 90.6%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 90.9%
73.8%
17.1 pts better
79.7%
11.2 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 90.9%

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-05-20 · Fire 2025-05-20

13 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

8 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Cycle 2 Health 2024-06-20 · Fire 2024-06-20

5 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-05-20

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-06-13

F · Potential for more than minimal harm 2025-05-20

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-13

F · Potential for more than minimal harm 2025-05-20

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2025-06-13

F · Potential for more than minimal harm 2025-05-20

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2025-06-13

D · Potential for more than minimal harm 2025-05-20

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-06-13

D · Potential for more than minimal harm 2025-05-20

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-06-13

D · Potential for more than minimal harm 2025-05-20

K753 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of highly flammable decorations.

Corrected 2025-06-13

D · Potential for more than minimal harm 2025-05-20

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2025-06-13

E · Potential for more than minimal harm 2024-06-20

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-07-09

Inspection history

Recent health citations

G · Actual harm 2025-05-20

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-06-06

G · Actual harm 2025-05-20

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-06-06

E · Potential for more than minimal harm 2025-05-20

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-06-06

E · Potential for more than minimal harm 2025-05-20

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-06-06

E · Potential for more than minimal harm 2025-05-20

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-06-06

D · Potential for more than minimal harm 2025-05-20

F564 · Resident Rights Deficiencies

Health

Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.

Corrected 2025-06-06

D · Potential for more than minimal harm 2025-05-20

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2025-06-06

D · Potential for more than minimal harm 2025-05-20

F604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2025-06-06

D · Potential for more than minimal harm 2025-05-20

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-06-06

D · Potential for more than minimal harm 2025-05-20

F676 · Quality of Life and Care Deficiencies

Health

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2025-06-06

D · Potential for more than minimal harm 2025-05-20

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2025-06-06

D · Potential for more than minimal harm 2025-05-20

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-06-06

D · Potential for more than minimal harm 2025-05-20

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-06-06

D · Potential for more than minimal harm 2025-02-10

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2025-02-19

F · Potential for more than minimal harm 2024-06-20

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-07-03

E · Potential for more than minimal harm 2024-06-20

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2024-07-03

E · Potential for more than minimal harm 2024-06-20

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-07-03

D · Potential for more than minimal harm 2024-06-20

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-07-03

Penalties and ownership

What sits behind the stars

$13,865 2025-05-20

Fine

Fine · fine $13,865

Fine

Ownership

Benefis Health System, Inc.

5% Or Greater Direct Ownership Interest · Organization

100% 3 facilities 2008-07-16
Addison, Thomas

Operational/Managerial Control · Individual

0% 2 facilities 2015-03-06
Ammondson, Debra

Corporate Director · Individual

0% 2 facilities 2025-01-01
Baker, Jeffrey

Corporate Director · Individual

0% 4 facilities 2018-08-01
Benefis Health System, Inc.

Operational/Managerial Control · Organization

0% 3 facilities 2008-07-16
Borland, Judy

Corporate Director · Individual

0% 3 facilities 2012-03-01
Brady, Shelia

Operational/Managerial Control · Individual

0% 2 facilities 2024-07-07
Ferrin, William

Corporate Director · Individual

0% 3 facilities 2008-10-01
Ferrin, William

Corporate Officer · Individual

0% 3 facilities 2008-10-01
Ginnaty, Rayn

Operational/Managerial Control · Individual

0% 2 facilities 2013-09-15
Ginnaty, Rayn

Corporate Director · Individual

0% 2 facilities 2024-01-01
Ginnaty, Rayn

Corporate Officer · Individual

0% 2 facilities 2013-09-15
Houlihan, Bruce

Operational/Managerial Control · Individual

0% 3 facilities 2022-01-09
Houlihan, Bruce

Corporate Officer · Individual

0% 3 facilities 2022-01-09
Hoyer, Heather

Corporate Director · Individual

0% 2 facilities 2025-01-01
Jones, Llewelyn

Corporate Director · Individual

0% 3 facilities 2016-06-01
Krebs, David

Operational/Managerial Control · Individual

0% 2 facilities 2019-11-04
Linder, Amy

Operational/Managerial Control · Individual

0% 2 facilities 2025-01-01
Loucks, Brian

Corporate Director · Individual

0% 3 facilities 2012-05-01
Loucks, Brian

Corporate Officer · Individual

0% 3 facilities 2012-05-01
Margaris, Melchisedek

Corporate Director · Individual

0% 3 facilities 2015-06-01
Richards, Phillip

Corporate Director · Individual

0% 3 facilities 2015-01-01
Stuart, Dustin

Corporate Director · Individual

0% 2 facilities 2025-01-01
Tierney, Gregory

Corporate Director · Individual

0% 3 facilities 2021-01-01

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2-star overall rating with 2-star inspections with abuse icon flag with $81,927 in total fines with 18 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
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Health
2 / 5
Staffing
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Fines
$81,927
#2

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5-star overall rating with 4-star inspections with 9 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
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Staffing
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Fines
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3-star overall rating with 2-star inspections with $185,087 in total fines with 10 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

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Staffing
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Fines
$185,087

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