Federal inspection record · CMS data as of October 1, 2026
Benefis Senior Services - Westview
500 15th Ave S, Great Falls, MT · (406) 455-5902
- Certified beds
- 34
- Residents per day
- 31
- Ownership
- Non-Profit
- Chain
- No chain reported
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- July 10, 2024
1
How this home got 4 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Montana.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
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Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★4 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Montana homes
Benefis Senior Services - Westview carries 49 inspection points. That is fewer than 68% of Montana's 59 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Montana: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–31.5 pts
- 4★ 31.5–49.25 pts
- 3★ 49.25–84.75 pts
- 2★ 84.75–135.38 pts
- 1★ over 135.38 pts
Bars show every rated home in Montana by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
24 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (2)
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G
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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G
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Everything else, by area of care
Quality of Life and Care8E
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide medically-related social services to help each resident achieve the highest possible quality of life.
- E
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
- D
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- D
Provide safe, appropriate dialysis care/services for a resident who requires such services.
- D
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- E
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Assessment and Care Planning4E
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- E
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Ensure services provided by the nursing facility meet professional standards of quality.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Rights3E
- D
Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.
- D
Keep residents' personal and medical records private and confidential.
- E
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Nursing and Physician Services2F
- F
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
- E
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Freedom from Abuse, Neglect, and Exploitation2D
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Nutrition and Dietary2F
- C
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Pharmacy Service1D
- D
Ensure medication error rates are not 5 percent or greater.
Inspection history
2026-06-18
6 health deficiencies · 2 fire-safety deficiencies
Top issue: Quality of Life and Care (2 deficiencies)
2025-05-20
14 health deficiencies · 8 fire-safety deficiencies
Top issue: Quality of Life and Care (6 deficiencies)
2024-06-20
4 health deficiencies · 1 fire-safety deficiencies
Top issue: Nutrition and Dietary (1 deficiency)
4
Nursing time per resident, per day
Each resident here gets about 3 h 33 min of nursing staff time a day, 48 min of it from a registered nurse.
This home
3 h 33 min
Montana average
4 h 1 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$13,865 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2025-05-20 | Fine | $13,865 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine0.5 pts better | 97.2% | 96.7% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine6 pts better | 100.0% | 94.0% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury4.4 pts better | 0.0% | 4.4% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms4.1 pts better | 2.2% | 6.3% | 13.5% |
| Percentage of long-stay residents who lose too much weight6.9 pts worse | 13.3% | 6.4% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication2.3 pts better | 13.1% | 15.4% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication12.6 pts better | 8.1% | 20.7% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.6 pts better | 0.0% | 0.6% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened16.1 pts worse | 32.2% | 16.1% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased12.4 pts worse | 30.9% | 18.5% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder9.6 pts worse | 11.6% | 2.0% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection4.5 pts worse | 7.5% | 3.0% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.5 pts worse | 24.6% | 22.1% | 18.3% |
| Percentage of long-stay residents with pressure ulcers13.3 pts worse | 19.5% | 6.2% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine10.6 pts better | 94.7% | 84.1% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit5.6 pts better | 7.5% | 13.1% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.2 pts better | 0.0% | 1.2% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine7.3 pts better | 84.0% | 76.7% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission4.6 pts better | 15.6% | 20.2% | 23.4% |
·
Who owns and runs it
40 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Addison, Thomas | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Addison, Thomas | Adp Of The SNF · Individual | 0% | 2 facilities |
| Ammondson, Debra | Corporate Director · Individual | 0% | 2 facilities |
| Baker, Jeffrey | Corporate Director · Individual | 0% | 4 facilities |
| Benefis Health System, Inc. | Operational/Managerial Control · Organization | 0% | 3 facilities |
| Benefis Health System, Inc. | Adp Of The SNF · Organization | 0% | 3 facilities |
| Borland, Judy | Corporate Director · Individual | 0% | 3 facilities |
| Bourret, William | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 1 facilities |
| Brady, Shelia | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Brady, Shelia | Adp Of The SNF · Individual | 0% | 2 facilities |
| Cameron, Tanya | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 1 facilities |
| Ferrin, William | Corporate Director · Individual | 0% | 3 facilities |
| Ferrin, William | Corporate Officer · Individual | 0% | 3 facilities |
| Ginnaty, Rayn | Corporate Director · Individual | 0% | 2 facilities |
| Ginnaty, Rayn | Corporate Officer · Individual | 0% | 2 facilities |
| Ginnaty, Rayn | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Ginnaty, Rayn | Adp Of The SNF · Individual | 0% | 2 facilities |
| Goodnow, John | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 3 facilities |
| Hamilton, Don | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 1 facilities |
| Hoiland, Shannon | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 1 facilities |
| Houlihan, Bruce | Corporate Officer · Individual | 0% | 3 facilities |
| Houlihan, Bruce | Operational/Managerial Control · Individual | 0% | 3 facilities |
| Houlihan, Bruce | Adp Of The SNF · Individual | 0% | 3 facilities |
| Hoyer, Heather | Corporate Director · Individual | 0% | 2 facilities |
| Jones, Llewelyn | Corporate Director · Individual | 0% | 3 facilities |
| Krebs, David | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Krebs, David | Adp Of The SNF · Individual | 0% | 2 facilities |
| Linder, Amy | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Linder, Amy | Adp Of The SNF · Individual | 0% | 2 facilities |
| Loucks, Brian | Corporate Director · Individual | 0% | 3 facilities |
| Loucks, Brian | Corporate Officer · Individual | 0% | 3 facilities |
| Margaris, Melchisedek | Corporate Director · Individual | 0% | 3 facilities |
| Mcallister, Eugene | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 1 facilities |
| Mcgregor, William | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 1 facilities |
| Milburn, Mike | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 1 facilities |
| Moss Adams Llp | Adp Of The SNF · Organization | 0% | 32 facilities |
| Richards, Phillip | Corporate Director · Individual | 0% | 3 facilities |
| Stuart, Dustin | Corporate Director · Individual | 0% | 2 facilities |
| Thayer, Eugene | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 1 facilities |
| Tierney, Gregory | Corporate Director · Individual | 0% | 3 facilities |
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Fire safety
11 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke4F
- D
Inspect, test, and maintain automatic sprinkler systems.
- F
Inspect, test, and maintain automatic sprinkler systems.
- D
Properly select, install, inspect, or maintain portable fire extinguishes.
- E
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems3F
- E
Ensure gas and vacuum piping is labeled.
- F
Ensure that testing and maintenance of electrical equipment is performed.
- D
Have proper medical gas storage and administration areas.
Egress2F
- F
Install emergency lighting that can last at least 1 1/2 hours.
- D
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Miscellaneous2F
- F
Have simulated fire drills held at unexpected times.
- D
Have restrictions on the use of highly flammable decorations.
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Other homes nearby
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Benefis Senior Services - Eastview
Great Falls, MT · Abuse icon
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 4 h 12 min
- Fines
- $99,129
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Benefis Senior Services - Grandview
Great Falls, MT
★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- 4 h 51 min
- Fines
- $31,410
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Park Place Transitional Care And Rehabilitation
Great Falls, MT · Sweetwater Care
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 35 min
- Fines
- $121,126