Federal inspection record · CMS data as of October 1, 2026
Benefis Senior Services - Grandview
3015 18th Ave S, Great Falls, MT · (406) 771-6200
- Certified beds
- 48
- Residents per day
- 24
- Ownership
- Non-Profit
- Chain
- No chain reported
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- July 10, 2024
1
How this home got 3 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Montana.
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Staffing
★★★★★+1 star
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
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Quality measures
★★★★★−1 star
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★3 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Montana homes
Benefis Senior Services - Grandview carries 82.25 inspection points. That is fewer than 46% of Montana's 59 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Montana: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–31.5 pts
- 4★ 31.5–49.25 pts
- 3★ 49.25–84.75 pts
- 2★ 84.75–135.38 pts
- 1★ over 135.38 pts
Bars show every rated home in Montana by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
26 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
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J
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Everything else, by area of care
Resident Assessment and Care Planning7E
- D
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- E
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- E
Ensure services provided by the nursing facility meet professional standards of quality.
- D
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Rights5E
- D
Ensure that residents are fully informed and understand their health status, care and treatments.
- D
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
- D
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- D
Prepare residents for a safe transfer or discharge from the nursing home.
- E
Allow residents to self-administer drugs if determined clinically appropriate.
Infection Control4E
- D
Provide and implement an infection prevention and control program.
- D
Provide and implement an infection prevention and control program.
- E
Provide and implement an infection prevention and control program.
- D
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Quality of Life and Care3E
- E
Provide safe and appropriate respiratory care for a resident when needed.
- E
Honor each resident's preferences, choices, values and beliefs.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation2D
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Nutrition and Dietary2F
- D
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service2E
- E
Ensure medication error rates are not 5 percent or greater.
- D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspection history
2026-06-08
5 health deficiencies · 1 fire-safety deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)
2025-05-20
11 health deficiencies · 5 fire-safety deficiencies
Top issue: Resident Assessment and Care Planning (3 deficiencies)
2024-06-20
10 health deficiencies · 2 fire-safety deficiencies
Top issue: Resident Assessment and Care Planning (3 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 4 h 51 min of nursing staff time a day, 2 h 5 min of it from a registered nurse.
This home
4 h 51 min
Montana average
4 h 1 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 41% of nursing staff and 36% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$31,410 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2026-06-08 | Fine | $31,410 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine4.4 pts worse | 92.3% | 96.7% | 93.7% |
| Percentage of long-stay residents experiencing one or more falls with major injury7.1 pts worse | 11.5% | 4.4% | 3.2% |
| Percentage of long-stay residents who lose too much weight2.4 pts better | 4.0% | 6.4% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication15.4 pts better | 0.0% | 15.4% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication7.1 pts better | 13.6% | 20.7% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.6 pts better | 0.0% | 0.6% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased41.5 pts worse | 60.0% | 18.5% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.6 pts worse | 2.6% | 2.0% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection4.7 pts worse | 7.7% | 3.0% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence6.3 pts worse | 28.4% | 22.1% | 18.3% |
| Percentage of long-stay residents with pressure ulcers14.7 pts worse | 20.9% | 6.2% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine9.4 pts better | 93.5% | 84.1% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit2.2 pts better | 10.9% | 13.1% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.1 pts better | 1.1% | 1.2% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine2.9 pts better | 79.6% | 76.7% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission3.8 pts worse | 24.0% | 20.2% | 23.4% |
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Who owns and runs it
20 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Baker, Jeffrey | Corporate Director · Individual | 0% | 4 facilities |
| Benefis Health System, Inc. | Operational/Managerial Control · Organization | 0% | 3 facilities |
| Borland, Judy | Corporate Director · Individual | 0% | 3 facilities |
| Ehlinger, Forrest | W-2 Managing Employee · Individual | 0% | 1 facilities |
| Ehlinger, Forrest | Corporate Officer · Individual | 0% | 1 facilities |
| Ferrin, William | Corporate Director · Individual | 0% | 3 facilities |
| Goodnow, John | W-2 Managing Employee · Individual | 0% | 3 facilities |
| Goodnow, John | Corporate Officer · Individual | 0% | 3 facilities |
| Harris, Patricia | W-2 Managing Employee · Individual | 0% | 1 facilities |
| Hill, Kathy | W-2 Managing Employee · Individual | 0% | 1 facilities |
| Houlihan, Bruce | W-2 Managing Employee · Individual | 0% | 3 facilities |
| Houlihan, Bruce | Corporate Officer · Individual | 0% | 3 facilities |
| Jones, Llewelyn | Corporate Director · Individual | 0% | 3 facilities |
| Lacey, Tammy | Corporate Director · Individual | 0% | 1 facilities |
| Loucks, Brian | Corporate Director · Individual | 0% | 3 facilities |
| Margaris, Melchisedek | Corporate Director · Individual | 0% | 3 facilities |
| Richards, Phillip | Corporate Director · Individual | 0% | 3 facilities |
| Rose, Marilyn | Corporate Director · Individual | 0% | 1 facilities |
| Tierney, Gregory | W-2 Managing Employee · Individual | 0% | 3 facilities |
| Tierney, Gregory | Corporate Officer · Individual | 0% | 3 facilities |
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Fire safety
8 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Miscellaneous2F
- F
Have simulated fire drills held at unexpected times.
- F
Have simulated fire drills held at unexpected times.
Egress2F
- F
Install emergency lighting that can last at least 1 1/2 hours.
- D
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke2F
- F
Inspect, test, and maintain automatic sprinkler systems.
- E
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems2F
- F
Ensure that testing and maintenance of electrical equipment is performed.
- D
Have proper medical gas storage and administration areas.
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Other homes nearby
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Benefis Senior Services - Eastview
Great Falls, MT · Abuse icon
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 4 h 12 min
- Fines
- $99,129
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Park Place Transitional Care And Rehabilitation
Great Falls, MT · Sweetwater Care
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 35 min
- Fines
- $121,126
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Benefis Senior Services - Westview
Great Falls, MT
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 33 min
- Fines
- $13,865