Federal inspection record · CMS data as of October 1, 2026

Avir at Heritage

5437 Eisenhauer Road, San Antonio, TX · (210) 646-9576

CMS overall rating

1 of 5

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Certified beds
150
Residents per day
100
Ownership
For-Profit
Chain
Avir Health Group
Medicare / Medicaid
Medicare + Medicaid
Certified since
January 5, 2001

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Texas.

  2. Staffing

    −1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Texas homes

Avir at Heritage carries 87 inspection points. That is fewer than 42% of Texas's 1,166 rated homes.

5★4★3★2★1★+35 homes above 292.505102550100200inspection points → fewer is better on the leftThis home · 87 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Texas: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–26 pts
  • 4★ 26–51 pts
  • 3★ 51–85 pts
  • 2★ 85–145.75 pts
  • 1★ over 145.75 pts

Bars show every rated home in Texas by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

37 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 26 4 pts
E 10 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Resident Assessment and Care Planning9E
  1. D

    Ensure each resident receives an accurate assessment.

    June 19, 2026 · Standard · F641 · Corrected June 20, 2026

  2. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    June 19, 2026 · Standard · F655 · Corrected June 20, 2026

  3. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    June 19, 2026 · Standard · F656 · Corrected June 20, 2026

  4. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    June 4, 2026 · Complaint · F842 · Corrected June 5, 2026

  5. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    November 27, 2025 · Complaint · F656 · Corrected November 28, 2025

  6. E

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    April 25, 2025 · Complaint · F657 · Corrected April 26, 2025

  7. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    April 25, 2025 · Complaint · F644 · Corrected April 26, 2025

  8. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    April 8, 2025 · Complaint · F842 · Corrected April 9, 2025

  9. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    February 2, 2024 · Complaint · F842 · Corrected February 3, 2024

Resident Rights7E
  1. D

    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

    August 21, 2026 · Complaint · F573 · Corrected August 22, 2026

  2. E

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    June 19, 2026 · Standard · F550 · Corrected June 20, 2026

  3. D

    Ensure that residents are fully informed and understand their health status, care and treatments.

    June 19, 2026 · Standard · F552 · Corrected June 20, 2026

  4. D

    Reasonably accommodate the needs and preferences of each resident.

    June 19, 2026 · Standard · F558 · Corrected June 20, 2026

  5. D

    Ensure that residents are fully informed and understand their health status, care and treatments.

    March 19, 2025 · Complaint · F552 · Corrected March 20, 2025

  6. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    March 19, 2025 · Complaint · F554 · Corrected March 20, 2025

  7. C

    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    February 23, 2024 · Standard · F577 · Corrected February 24, 2024

Infection Control6E
  1. E

    Provide and implement an infection prevention and control program.

    June 19, 2026 · Standard · F880 · Corrected June 20, 2026

  2. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    June 19, 2026 · Standard · F883 · Corrected June 20, 2026

  3. D

    Provide and implement an infection prevention and control program.

    November 27, 2025 · Complaint · F880 · Corrected November 28, 2025

  4. D

    Provide and implement an infection prevention and control program.

    April 25, 2025 · Complaint · F880 · Corrected April 26, 2025

  5. E

    Provide and implement an infection prevention and control program.

    April 8, 2025 · Complaint · F880 · Corrected April 9, 2025

  6. D

    Provide and implement an infection prevention and control program.

    February 14, 2025 · Complaint · F880 · Corrected February 15, 2025

Pharmacy Service5E
  1. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    June 19, 2026 · Standard · F755 · Corrected June 20, 2026

  2. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    June 19, 2026 · Standard · F761 · Corrected June 20, 2026

  3. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    March 19, 2025 · Complaint · F755 · Corrected March 20, 2025

  4. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    February 23, 2024 · Standard · F755 · Corrected February 24, 2024

  5. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    February 23, 2024 · Standard · F761 · Corrected February 24, 2024

Nutrition and Dietary5E
  1. E

    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    June 19, 2026 · Standard · F809 · Corrected June 20, 2026

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    June 19, 2026 · Standard · F812 · Corrected June 20, 2026

  3. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    April 25, 2025 · Complaint · F812 · Corrected April 26, 2025

  4. D

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    April 25, 2025 · Complaint · F805 · Corrected April 26, 2025

  5. E

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    February 23, 2024 · Standard · F804 · Corrected February 24, 2024

Quality of Life and Care2D
  1. D

    Provide safe and appropriate respiratory care for a resident when needed.

    June 19, 2026 · Standard · F695 · Corrected June 20, 2026

  2. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    April 8, 2025 · Complaint · F686 · Corrected April 9, 2025

Environmental2D
  1. D

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    June 19, 2026 · Standard · F925 · Corrected June 20, 2026

  2. D

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    September 18, 2025 · Complaint · F921 · Corrected September 19, 2025

Administration1D
  1. D

    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    March 19, 2025 · Complaint · F849 · Corrected March 20, 2025

Inspection history

  1. 2026-06-19

    18 health deficiencies · 4 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (5 deficiencies)

  2. 2025-04-25

    14 health deficiencies · 8 fire-safety deficiencies

    Top issue: Infection Control (3 deficiencies)

  3. 2024-02-23

    5 health deficiencies · 0 fire-safety deficiencies

    Top issue: Pharmacy Service (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 9 min of nursing staff time a day, 11 min of it from a registered nurse.

This home

3 h 9 min

Texas average

3 h 25 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 55% of nursing staff and 83% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days1.5 pts worse3.52.01.8
Number of outpatient emergency department visits per 1000 long-stay resident days1.4 pts worse3.42.01.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.6 pts better100.0%96.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine3 pts better100.0%97.0%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.5 pts better1.7%3.2%3.2%
Percentage of long-stay residents who have depressive symptoms1.9 pts better0.4%2.3%13.5%
Percentage of long-stay residents who lose too much weight5.4 pts worse8.3%2.9%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication9.2 pts better8.6%17.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication4.6 pts better5.2%9.8%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened6.7 pts worse19.6%12.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased6.3 pts worse22.1%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts better0.0%0.3%0.7%
Percentage of long-stay residents with a urinary tract infection0.5 pts better0.3%0.8%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence6.4 pts worse18.9%12.5%18.3%
Percentage of long-stay residents with pressure ulcers1.5 pts better2.2%3.7%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine8.2 pts better96.9%88.7%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit2.4 pts worse14.6%12.2%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.7 pts worse2.1%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine8.5 pts better93.9%85.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission3.3 pts worse28.8%25.5%23.4%

·

Who owns and runs it

14 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
5437 Eisenhauer Rd Property Owner, LLCAdp Of The SNF · Organization0%1 facilities
5437 Eisenhauser Rd Opco, LLCOperational/Managerial Control · Organization0%1 facilities
5437 Eisenhauser Rd Opco, LLCAdp Of The SNF · Organization0%1 facilities
Ana Tx Holdings, LLCAdp Of The SNF · Organization0%13 facilities
Dagan, AmitaiIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%156 facilities
Freund, NochumOperational/Managerial Control · Individual0%164 facilities
Goldberger, AbrahamIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%154 facilities
Goldberger, FaigyIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%118 facilities
Thompson, JohnnyCorporate Officer · Individual0%79 facilities
Travitsky, AaronOperational/Managerial Control · Individual0%162 facilities
Welltower IncAdp Of The SNF · Organization0%139 facilities
Welltower Nnn Group, LLCAdp Of The SNF · Organization0%121 facilities
Welltower Op LLCAdp Of The SNF · Organization0%158 facilities
Zarate, RudolfoAdp Of The SNF · Individual0%3 facilities

·

Fire safety

12 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke4E
  1. D

    Inspect, test, and maintain automatic sprinkler systems.

    June 19, 2026 · K353 · Corrected June 18, 2026

  2. E

    Install an approved automatic sprinkler system.

    April 25, 2025 · K351 · Corrected April 24, 2025

  3. E

    Inspect, test, and maintain automatic sprinkler systems.

    April 25, 2025 · K353 · Corrected April 24, 2025

  4. E

    Properly select, install, inspect, or maintain portable fire extinguishes.

    April 25, 2025 · K355 · Corrected April 24, 2025

Gas, Vacuum, and Electrical Systems3F
  1. E

    Have proper medical gas storage and administration areas.

    June 19, 2026 · K923 · Corrected June 18, 2026

  2. F

    Have generator or other power source capable of supplying service within 10 seconds.

    April 25, 2025 · K918 · Corrected April 24, 2025

  3. E

    Have proper medical gas storage and administration areas.

    April 25, 2025 · K923 · Corrected April 24, 2025

Emergency Preparedness2F
  1. F

    Conduct testing and exercise requirements.

    June 19, 2026 · E39 · Corrected June 18, 2026

  2. F

    Develop and maintain an Emergency Preparedness Program (EP).

    April 25, 2025 · E4 · Corrected April 24, 2025

Services1E
  1. E

    Have properly installed electrical wiring and gas equipment.

    June 19, 2026 · K511 · Corrected June 18, 2026

Electrical1F
  1. F

    Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

    April 25, 2025 · K901 · Corrected April 24, 2025

Egress1E
  1. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    April 25, 2025 · K211 · Corrected April 24, 2025

·

Other homes nearby

  1. Windcrest Nursing and Rehabilitation

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    Worst citation, 3 yrs
    J
    Nursing / resident / day
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  2. Worst citation, 3 yrs
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    Nursing / resident / day
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  3. Army Residence Community

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