Federal inspection record · CMS data as of October 1, 2026

Avir at Azalea Heights

3505 Old Jacksonville Rd, Tyler, TX · (903) 561-2011

CMS overall rating

3 of 5

Compare with a nearby home →
Certified beds
120
Residents per day
91
Ownership
For-Profit
Chain
Avir Health Group
Medicare / Medicaid
Medicare + Medicaid
Certified since
January 13, 1994

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Texas.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Texas homes

Avir at Azalea Heights carries 82.25 inspection points. That is fewer than 44% of Texas's 1,166 rated homes.

5★4★3★2★1★+35 homes above 292.505102550100200inspection points → fewer is better on the leftThis home · 82.25 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Texas: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–26 pts
  • 4★ 26–51 pts
  • 3★ 51–85 pts
  • 2★ 85–145.75 pts
  • 1★ over 145.75 pts

Bars show every rated home in Texas by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

26 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 3 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 16 4 pts
E 5 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 1 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (3)

  1. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    September 30, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected September 28, 2025

  2. J

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    October 6, 2023 · Complaint inspection · Resident Rights · F580 · Corrected October 9, 2023

  3. J

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    October 6, 2023 · Complaint inspection · Quality of Life and Care · F684 · Corrected October 9, 2023

Everything else, by area of care

Resident Assessment and Care Planning8E
  1. D

    Ensure each resident receives an accurate assessment.

    December 10, 2025 · Standard · F641 · Corrected January 12, 2026

  2. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    December 10, 2025 · Standard · F644 · Corrected January 12, 2026

  3. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    December 10, 2025 · Standard · F655 · Corrected January 12, 2026

  4. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    December 10, 2025 · Standard · F656 · Corrected January 12, 2026

  5. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    September 18, 2024 · Standard · F842 · Corrected September 19, 2024

  6. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    October 6, 2023 · Complaint · F656 · Corrected October 9, 2023

  7. E

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    August 10, 2023 · Standard · F657 · Corrected September 5, 2023

  8. D

    Ensure each resident receives an accurate assessment.

    August 10, 2023 · Standard · F641 · Corrected September 5, 2023

Quality of Life and Care7E
  1. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    December 10, 2025 · Standard · F677 · Corrected January 12, 2026

  2. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    April 29, 2024 · Complaint · F677 · Corrected May 22, 2024

  3. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    April 29, 2024 · Complaint · F689 · Corrected May 22, 2024

  4. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    October 6, 2023 · Complaint · F677 · Corrected October 9, 2023

  5. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    October 6, 2023 · Complaint · F693 · Corrected October 9, 2023

  6. E

    Provide safe and appropriate respiratory care for a resident when needed.

    August 10, 2023 · Standard · F695 · Corrected September 5, 2023

  7. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    August 10, 2023 · Standard · F693 · Corrected September 5, 2023

Pharmacy Service3E
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    August 28, 2026 · Complaint · F761 · Not yet marked corrected

  2. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    December 10, 2025 · Standard · F755 · Corrected January 12, 2026

  3. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    April 29, 2024 · Complaint · F758 · Corrected May 22, 2024

Resident Rights2D
  1. D

    Keep residents' personal and medical records private and confidential.

    April 30, 2026 · Complaint · F583 · Corrected May 1, 2026

  2. B

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    December 10, 2025 · Standard · F628 · Corrected January 12, 2026

Infection Control2D
  1. D

    Provide and implement an infection prevention and control program.

    April 30, 2026 · Complaint · F880 · Corrected May 1, 2026

  2. D

    Provide and implement an infection prevention and control program.

    December 10, 2025 · Standard · F880 · Corrected January 12, 2026

Nutrition and Dietary1F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    September 18, 2024 · Standard · F812 · Corrected September 19, 2024

Inspection history

  1. 2025-12-10

    11 health deficiencies · 0 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (4 deficiencies)

  2. 2024-09-18

    3 health deficiencies · 0 fire-safety deficiencies

    Top issue: Nutrition and Dietary (1 deficiency)

  3. 2023-08-10

    12 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (7 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h of nursing staff time a day, 24 min of it from a registered nurse.

This home

3 h

Texas average

3 h 25 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 46% of nursing staff and 17% of registered nurses left in the past year, along with 2 administrators.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$14,901 in federal fines on record over the past three years.

DatePenaltyAmount
2025-09-30Fine$14,901

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.1 pts better1.92.01.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.4 pts better1.62.01.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine4.5 pts worse91.9%96.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine5 pts worse92.0%97.0%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.4 pts worse5.6%3.2%3.2%
Percentage of long-stay residents who have depressive symptoms1.9 pts worse4.2%2.3%13.5%
Percentage of long-stay residents who lose too much weight2.2 pts better0.7%2.9%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication3.4 pts worse21.2%17.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication1.6 pts better8.2%9.8%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened3.7 pts better9.2%12.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased0.3 pts better15.5%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts better0.0%0.3%0.7%
Percentage of long-stay residents with a urinary tract infection0.5 pts better0.3%0.8%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence3.2 pts worse15.7%12.5%18.3%
Percentage of long-stay residents with pressure ulcers1.7 pts better2.0%3.7%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine26.8 pts worse61.9%88.7%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit6.4 pts worse18.6%12.2%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.5 pts better0.9%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine45.7 pts worse39.7%85.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission1 pts worse26.5%25.5%23.4%

·

Who owns and runs it

15 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
3505 Old Jackson Rd Opco, LLCOperational/Managerial Control · Organization0%1 facilities
3505 Old Jackson Rd Opco, LLCAdp Of The SNF · Organization0%1 facilities
3505 Old Jacksonville Rd Property Owners, LLCAdp Of The SNF · Organization0%1 facilities
Augustus, LazelAdp Of The SNF · Individual0%3 facilities
Dagan, AmitaiIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%156 facilities
Freund, NochumOperational/Managerial Control · Individual0%164 facilities
Goldberger, AbrahamIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%154 facilities
Goldberger, FaigyIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%118 facilities
Morris, NicoleOperational/Managerial Control · Individual0%2 facilities
Morris, NicoleAdp Of The SNF · Individual0%2 facilities
Thompson, JohnnyCorporate Officer · Individual0%79 facilities
Travitsky, AaronOperational/Managerial Control · Individual0%162 facilities
Welltower IncAdp Of The SNF · Organization0%139 facilities
Welltower Nnn Group, LLCAdp Of The SNF · Organization0%121 facilities
Welltower Op LLCAdp Of The SNF · Organization0%158 facilities

·

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