Federal inspection record · CMS data as of October 1, 2026

Autumn Lake Healthcare At West Hartford

1 Emily Way, West Hartford, CT · (860) 561-7022

CMS overall rating

3 of 5

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Certified beds
75
Residents per day
65
Ownership
For-Profit
Chain
Autumn Lake Healthcare
Medicare / Medicaid
Medicare + Medicaid
Certified since
November 3, 1995

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Connecticut.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Connecticut homes

Autumn Lake Healthcare At West Hartford carries 89 inspection points. That is fewer than 33% of Connecticut's 190 rated homes.

5★4★3★2★1★+6 homes above 192.505102550100inspection points → fewer is better on the leftThis home · 89 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Connecticut: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–29 pts
  • 4★ 29–53 pts
  • 3★ 53–79 pts
  • 2★ 79–116.75 pts
  • 1★ over 116.75 pts

Bars show every rated home in Connecticut by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

63 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 49 4 pts
E 12 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 1 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care17E
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    May 11, 2026 · Complaint · F684 · Corrected June 26, 2026

  2. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    November 18, 2025 · Standard · F677 · Corrected December 23, 2025

  3. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    November 18, 2025 · Standard · F684 · Corrected December 23, 2025

  4. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    November 18, 2025 · Standard · F686 · Corrected December 23, 2025

  5. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    November 18, 2025 · Standard · F698 · Corrected December 23, 2025

  6. D

    Provide or obtain dental services for each resident.

    November 18, 2025 · Standard · F791 · Corrected December 23, 2025

  7. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    August 5, 2025 · Complaint · F684 · Corrected August 20, 2025

  8. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    February 14, 2025 · Complaint · F684 · Corrected March 10, 2025

  9. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 31, 2024 · Complaint · F684 · Corrected January 15, 2025

  10. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    February 6, 2024 · Standard · F684 · Corrected March 13, 2024

  11. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    February 6, 2024 · Standard · F686 · Corrected March 13, 2024

  12. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    February 6, 2024 · Standard · F689 · Corrected March 13, 2024

  13. D

    Provide safe and appropriate respiratory care for a resident when needed.

    February 6, 2024 · Standard · F695 · Corrected March 13, 2024

  14. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    February 6, 2024 · Standard · F698 · Corrected March 13, 2024

  15. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    October 13, 2021 · Standard · F684 · Corrected November 22, 2021

  16. E

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    October 13, 2021 · Standard · F686 · Corrected November 22, 2021

  17. D

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    October 13, 2021 · Standard · F678 · Corrected November 22, 2021

Resident Assessment and Care Planning14E
  1. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    November 18, 2025 · Standard · F645 · Corrected December 23, 2025

  2. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    November 18, 2025 · Standard · F657 · Corrected December 23, 2025

  3. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    September 19, 2024 · Complaint · F842 · Corrected October 14, 2024

  4. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    February 6, 2024 · Standard · F656 · Corrected March 13, 2024

  5. E

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    February 6, 2024 · Standard · F657 · Corrected March 13, 2024

  6. E

    Ensure services provided by the nursing facility meet professional standards of quality.

    February 6, 2024 · Standard · F658 · Corrected March 13, 2024

  7. D

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    February 6, 2024 · Standard · F636 · Corrected March 13, 2024

  8. D

    Ensure each resident receives an accurate assessment.

    February 6, 2024 · Standard · F641 · Corrected March 13, 2024

  9. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    February 6, 2024 · Standard · F644 · Corrected March 13, 2024

  10. D

    Plan the resident's discharge to meet the resident's goals and needs.

    February 6, 2024 · Standard · F660 · Corrected March 13, 2024

  11. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    February 6, 2024 · Standard · F842 · Corrected March 13, 2024

  12. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    October 13, 2021 · Standard · F656 · Corrected November 22, 2021

  13. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    October 13, 2021 · Standard · F657 · Corrected November 22, 2021

  14. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    October 13, 2021 · Standard · F658 · Corrected November 22, 2021

Resident Rights10E
  1. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    November 18, 2025 · Standard · F550 · Corrected December 23, 2025

  2. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    November 18, 2025 · Standard · F554 · Corrected December 23, 2025

  3. D

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    November 18, 2025 · Standard · F561 · Corrected December 23, 2025

  4. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    November 18, 2025 · Standard · F580 · Corrected December 23, 2025

  5. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    June 6, 2025 · Complaint · F584 · Not yet marked corrected

  6. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    September 19, 2024 · Complaint · F580 · Corrected October 14, 2024

  7. C

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    February 6, 2024 · Standard · F585 · Corrected March 13, 2024

  8. D

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    October 13, 2021 · Standard · F557 · Corrected November 22, 2021

  9. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    October 13, 2021 · Standard · F580 · Corrected November 22, 2021

  10. B

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    October 13, 2021 · Standard · F585 · Corrected November 22, 2021

Pharmacy Service7D
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    May 11, 2026 · Complaint · F755 · Corrected June 26, 2026

  2. D

    Ensure that residents are free from significant medication errors.

    May 11, 2026 · Complaint · F760 · Corrected June 26, 2026

  3. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    May 11, 2026 · Complaint · F761 · Corrected June 26, 2026

  4. D

    Ensure medication error rates are not 5 percent or greater.

    February 6, 2024 · Standard · F759 · Corrected March 13, 2024

  5. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    February 6, 2024 · Standard · F761 · Corrected March 13, 2024

  6. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    October 13, 2021 · Standard · F756 · Corrected November 22, 2021

  7. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    October 13, 2021 · Standard · F758 · Corrected November 22, 2021

Freedom from Abuse, Neglect, and Exploitation6E
  1. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    November 18, 2025 · Standard · F607 · Corrected December 23, 2025

  2. E

    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    February 6, 2024 · Standard · F943 · Corrected March 13, 2024

  3. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    October 13, 2021 · Standard · F600 · Corrected November 22, 2021

  4. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    October 13, 2021 · Standard · F609 · Corrected November 22, 2021

  5. D

    Respond appropriately to all alleged violations.

    October 13, 2021 · Standard · F610 · Corrected November 22, 2021

  6. D

    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    October 13, 2021 · Standard · F943 · Corrected November 22, 2021

Infection Control3E
  1. D

    Provide and implement an infection prevention and control program.

    November 18, 2025 · Standard · F880 · Corrected December 23, 2025

  2. E

    Provide and implement an infection prevention and control program.

    February 6, 2024 · Standard · F880 · Corrected March 13, 2024

  3. E

    Provide and implement an infection prevention and control program.

    October 13, 2021 · Standard · F880 · Corrected November 22, 2021

Nutrition and Dietary3E
  1. E

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    February 6, 2024 · Standard · F804 · Corrected March 13, 2024

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    February 6, 2024 · Standard · F812 · Corrected March 13, 2024

  3. D

    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    February 6, 2024 · Standard · F809 · Corrected March 13, 2024

Nursing and Physician Services2E
  1. D

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    August 5, 2025 · Complaint · F725 · Corrected August 20, 2025

  2. E

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    February 6, 2024 · Standard · F947 · Corrected March 13, 2024

Environmental1D
  1. D

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    February 6, 2024 · Standard · F919 · Corrected March 13, 2024

Inspection history

  1. 2025-11-18

    17 health deficiencies · 4 fire-safety deficiencies

    Top issue: Quality of Life and Care (6 deficiencies)

  2. 2024-02-06

    28 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (8 deficiencies)

  3. 2021-10-13

    18 health deficiencies · 12 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 8 min of nursing staff time a day, 42 min of it from a registered nurse.

This home

4 h 8 min

Connecticut average

3 h 54 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 33% of nursing staff and 36% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days1 pts worse2.91.91.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.3 pts better1.11.41.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10.9 pts better100.0%89.1%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine6.3 pts better100.0%93.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury4.8 pts worse8.4%3.6%3.2%
Percentage of long-stay residents who have depressive symptoms16.5 pts worse41.5%25.0%13.5%
Percentage of long-stay residents who lose too much weight1.1 pts worse7.5%6.4%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medicationAbout the same18.0%18.0%19.5%
Percentage of long-stay residents who received an antipsychotic medication7.9 pts better9.8%17.7%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened5.5 pts better9.3%14.8%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased2.7 pts better15.0%17.7%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.1 pts better0.6%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection1.4 pts better0.0%1.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.7 pts worse26.7%24.0%18.3%
Percentage of long-stay residents with pressure ulcers4.1 pts worse8.0%3.9%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine27 pts better99.5%72.5%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit3.1 pts better7.3%10.4%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.4 pts better0.0%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine18.6 pts better91.6%73.0%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission2.5 pts worse26.0%23.5%23.4%

·

Who owns and runs it

12 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Aut Ct7 Holdings LLC5% Or Greater Indirect Ownership Interest · Organization100%3 facilities
Kc Derby Ct Al Opco Jv LLC5% Or Greater Direct Ownership Interest · Organization100%3 facilities
Accurate Staffing LLCOperational/Managerial Control · Organization0%42 facilities
Accurate Staffing LLCAdp Of The SNF · Organization0%42 facilities
Altius, ChristalOperational/Managerial Control · Individual0%2 facilities
Altius, ChristalAdp Of The SNF · Individual0%2 facilities
Brand Sonnenschine LlpOperational/Managerial Control · Organization0%63 facilities
Brand Sonnenschine LlpAdp Of The SNF · Organization0%63 facilities
Karanian, PhilipOperational/Managerial Control · Individual0%1 facilities
Karanian, PhilipAdp Of The SNF · Individual0%1 facilities
Schwartz, MarkCorporate Officer · Individual0%56 facilities
Schwartz, MarkOperational/Managerial Control · Individual0%56 facilities

·

Fire safety

19 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke6E
  1. D

    Have an enclosure around a vertical opening shaft.

    November 18, 2025 · K311 · Corrected December 19, 2025

  2. D

    Provide properly protected cooking facilities.

    November 18, 2025 · K324 · Corrected December 19, 2025

  3. D

    Inspect, test, and maintain automatic sprinkler systems.

    February 6, 2024 · K353 · Corrected February 28, 2024

  4. E

    Install an approved automatic sprinkler system.

    October 13, 2021 · K351 · Corrected January 5, 2022

  5. D

    Inspect, test, and maintain automatic sprinkler systems.

    October 13, 2021 · K353 · Corrected January 5, 2022

  6. D

    Install corridor and hallway doors that block smoke.

    October 13, 2021 · K363 · Corrected January 5, 2022

Gas, Vacuum, and Electrical Systems6E
  1. D

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    November 18, 2025 · K914 · Corrected December 19, 2025

  2. D

    Ensure that testing and maintenance of electrical equipment is performed.

    November 18, 2025 · K921 · Corrected December 19, 2025

  3. D

    Meet requirements for the installation and maintenance of medical gas and medical vacuum systems.

    February 6, 2024 · K902 · Corrected February 28, 2024

  4. D

    Have generator or other power source capable of supplying service within 10 seconds.

    February 6, 2024 · K918 · Corrected February 28, 2024

  5. E

    Ensure proper usage of power strips and extension cords.

    October 13, 2021 · K920 · Corrected January 5, 2022

  6. D

    Have proper medical gas storage and administration areas.

    October 13, 2021 · K923 · Corrected January 5, 2022

Emergency Preparedness4F
  1. F

    Establish staff and initial training requirements.

    October 13, 2021 · E37 · Corrected January 5, 2022

  2. D

    Create arrangements with other facilities to receive patients.

    October 13, 2021 · E25 · Corrected January 5, 2022

  3. D

    List the names and contact information of those in the facility.

    October 13, 2021 · E30 · Corrected January 5, 2022

  4. D

    Address patient/client population and determine types of services needed.

    October 13, 2021 · E7 · Corrected January 5, 2022

Miscellaneous2F
  1. F

    Provide a written emergency evacuation plan.

    October 13, 2021 · K711 · Corrected January 5, 2022

  2. F

    Have simulated fire drills held at unexpected times.

    October 13, 2021 · K712 · Corrected January 5, 2022

Egress1D
  1. D

    Install emergency lighting that can last at least 1 1/2 hours.

    October 13, 2021 · K291 · Corrected January 5, 2022

·

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