Federal inspection record · CMS data as of October 1, 2026

Arizona State Veteran Home-Tucson

555 East Ajo Way, Tucson, AZ · (520) 638-2150

CMS overall rating

4 of 5

Compare with a nearby home →
Certified beds
120
Residents per day
116
Ownership
Government
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
February 23, 2012

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Arizona.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Arizona homes

Arizona State Veteran Home-Tucson carries 35 inspection points. That is fewer than 46% of Arizona's 139 rated homes.

5★4★3★2★1★+5 homes above 105.7505102550100inspection points → fewer is better on the leftThis home · 35 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Arizona: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–9.5 pts
  • 4★ 9.5–23 pts
  • 3★ 23–38 pts
  • 2★ 38–59 pts
  • 1★ over 59 pts

Bars show every rated home in Arizona by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

15 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 8 4 pts
E 6 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Nutrition and Dietary5E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    November 13, 2025 · Complaint · F812 · Corrected November 28, 2025

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    January 5, 2024 · Standard · F812 · Corrected February 22, 2024

  3. E

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    September 30, 2022 · Standard · F804 · Corrected November 14, 2022

  4. E

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    September 30, 2022 · Standard · F806 · Corrected November 14, 2022

  5. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    September 30, 2022 · Standard · F812 · Corrected November 14, 2022

Resident Assessment and Care Planning3D
  1. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    April 10, 2026 · Standard · F644 · Corrected June 30, 2026

  2. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    April 10, 2026 · Standard · F645 · Corrected June 30, 2026

  3. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    September 30, 2022 · Standard · F842 · Corrected November 14, 2022

Freedom from Abuse, Neglect, and Exploitation2D
  1. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    December 29, 2025 · Complaint · F600 · Corrected March 2, 2026

  2. D

    Protect each resident from the wrongful use of the resident's belongings or money.

    December 29, 2025 · Complaint · F602 · Corrected March 2, 2026

Quality of Life and Care2D
  1. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    September 30, 2022 · Standard · F688 · Corrected November 14, 2022

  2. D

    Provide routine and 24-hour emergency dental care for each resident.

    September 30, 2022 · Standard · F790 · Corrected November 14, 2022

Administration1F
  1. F

    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    April 10, 2026 · Standard · F851 · Corrected June 30, 2026

Pharmacy Service1E
  1. E

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    January 5, 2024 · Standard · F758 · Corrected February 28, 2024

Resident Rights1D
  1. D

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    January 5, 2024 · Standard · F623 · Corrected February 28, 2024

Inspection history

  1. 2026-04-10

    6 health deficiencies · 1 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

  2. 2024-01-05

    3 health deficiencies · 3 fire-safety deficiencies

    Top issue: Nutrition and Dietary (1 deficiency)

  3. 2022-09-30

    6 health deficiencies · 0 fire-safety deficiencies

    Top issue: Nutrition and Dietary (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 53 min of nursing staff time a day, 39 min of it from a registered nurse.

This home

4 h 53 min

Arizona average

4 h 5 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days1.5 pts better01.51.8
Number of outpatient emergency department visits per 1000 long-stay resident days1.1 pts better0.11.21.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3 pts better99.8%96.8%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine5.3 pts better100.0%94.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.7 pts worse4.0%2.3%3.2%
Percentage of long-stay residents who have depressive symptoms3.7 pts better0.0%3.7%13.5%
Percentage of long-stay residents who lose too much weight2.2 pts better3.2%5.4%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication14.5 pts better6.9%21.4%19.5%
Percentage of long-stay residents who received an antipsychotic medication5.6 pts worse16.2%10.6%15.4%
Percentage of long-stay residents who were physically restrained0.3 pts better0.0%0.3%0.1%
Percentage of long-stay residents whose ability to walk independently worsened5.4 pts worse17.1%11.7%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased8.6 pts worse19.2%10.6%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladderAbout the same0.7%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.1 pts worse1.3%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence5 pts better15.3%20.3%18.3%
Percentage of long-stay residents with pressure ulcers2.4 pts worse6.7%4.3%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine8.2 pts worse84.4%92.6%82.3%
Percentage of short-stay residents who newly received an antipsychotic medication1.1 pts better0.0%1.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine6.2 pts better94.1%87.9%80.1%

·

Who owns and runs it

2 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Arizona Department Of Veterans Services5% Or Greater Direct Ownership Interest · Organization0%2 facilities
Coady, MaureenW-2 Managing Employee · Individual0%1 facilities

·

Fire safety

4 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Gas, Vacuum, and Electrical Systems1F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    April 10, 2026 · K918 · Corrected February 3, 2026

Miscellaneous1E
  1. E

    Have simulated fire drills held at unexpected times.

    January 5, 2024 · K712 · Corrected February 22, 2024

Egress1D
  1. D

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    January 5, 2024 · K222 · Corrected February 22, 2024

Services1D
  1. D

    Have properly installed electrical wiring and gas equipment.

    January 5, 2024 · K511 · Corrected February 22, 2024

·

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