Tucson, AZ

Arizona State Veteran Home-Tucson

5-star overall rating with 3-star inspections with 6 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

555 East Ajo Way, Tucson, AZ

(520) 638-2150

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

120

Certified beds

Average residents

116

Average occupied residents

Ownership

Government

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

2012-02-23

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.75

Registered nurse staffing · state 0.72 · national 0.68

LPN hours / resident day

1.29

Licensed practical nurse staffing · state 1.04 · national 0.87

Aide hours / resident day

3.24

Nurse aide staffing · state 2.36 · national 2.35

Total nurse hours

5.27

All reported nurse hours · state 4.12 · national 3.89

Licensed hours

2.03

RN + LPN hours · state 1.76 · national 1.54

Weekend hours

4.80

Weekend nurse staffing · state 3.62 · national 3.43

Weekend RN hours

0.54

Weekend registered nurse coverage · state 0.51 · national 0.47

Physical therapist

0.04

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.94

CMS adjusted RN staffing hours

Adjusted total hours

6.67

CMS adjusted total nurse staffing hours

Case-mix index

1.08

Higher values indicate more complex resident acuity

RN turnover

36%

Annual RN turnover · state 45% · national 45%

Total nurse turnover

24%

Annual nurse turnover · state 48% · national 46%

SNF VBP

Value-based purchasing

Program rank

1

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

100

Composite VBP score used to determine payment impact.

Payment multiplier

1.0278

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Total nurse turnover

10

Performance 20.64% · Measure score 10 · Achievement 10 · This facility did not have sufficient data to calculate a baseline period measure result.

Adjusted total nurse staffing

10

Baseline 6.13 hours · Performance 6.27 hours · Measure score 10 · Achievement 10 · Improvement 9

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission Not Available
10.72%
Not Available · Eligible stays Not Available · Observed rate Not Available · Lower 95% interval Not Available · No data were submitted for this measure.
Discharge to community Not Available
50.57%
Not Available · Eligible stays Not Available · Observed rate Not Available · Lower 95% interval Not Available · No data were submitted for this measure.
Medicare spending per beneficiary Not Available
1.02
No data were submitted for this measure.
Drug regimen review with follow-up Not Available
95.27%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Falls with major injury Not Available
0.77%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Pressure ulcers or injuries, new or worsened Not Available
2.29%
Numerator Not Available · Denominator Not Available · Adjusted rate Not Available · No data were submitted for this measure.
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays Not Available · Observed rate Not Available · Lower 95% interval Not Available · No data were submitted for this measure.
Staff COVID-19 vaccination coverage 13.43%
8.2%
5.2 pts better
Numerator 18 · Denominator 134
Staff flu vaccination coverage 27.74%
42%
14.3 pts worse
Numerator 38 · Denominator 137
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0
1.7
1.7 pts better
1.9
1.9 pts better
Long Stay · 20240701-20250630 · Adjusted 0 · Observed 0 · Expected 1.6 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.1
1.5
1.4 pts better
1.8
1.7 pts better
Long Stay · 20240701-20250630 · Adjusted 0.1 · Observed 0.1 · Expected 1.3 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.6%
97.1%
2.5 pts better
93.4%
6.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 98.2% · Q4 100.0% · 4Q avg 99.6%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
94.6%
5.4 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 3.6%
2.1%
1.5 pts worse
3.3%
0.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.5% · Q2 2.7% · Q3 1.8% · Q4 4.3% · 4Q avg 3.6% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
4.2%
4.2 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 3.0%
5.3%
2.3 pts better
5.4%
2.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.0% · Q2 4.0% · Q3 3.9% · Q4 1.9% · 4Q avg 3.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 3.9%
20.5%
16.6 pts better
19.6%
15.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.0% · Q2 3.0% · Q3 3.9% · Q4 4.8% · 4Q avg 3.9%
Percentage of long-stay residents who received an antipsychotic medication 16.3%
11.8%
4.5 pts worse
16.7%
0.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 15.2% · Q2 11.4% · Q3 17.1% · Q4 21.1% · 4Q avg 16.3% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.3%
0.3 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 20.6%
14.5%
6.1 pts worse
16.3%
4.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 29.3% · Q2 7.8% · Q3 24.0% · Q4 19.3% · 4Q avg 20.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 19.6%
10.8%
8.8 pts worse
14.9%
4.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 19.1% · Q2 13.3% · Q3 20.2% · Q4 25.5% · 4Q avg 19.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.4%
0.9%
0.5 pts better
1.0%
0.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 1.4% · 4Q avg 0.4% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 3.1%
1.2%
1.9 pts worse
1.7%
1.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.8% · Q2 2.7% · Q3 3.6% · Q4 4.3% · 4Q avg 3.1% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 15.2%
20.5%
5.3 pts better
19.8%
4.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 15.2% · Q2 17.3% · Q3 14.7% · Q4 13.5% · 4Q avg 15.2%
Percentage of long-stay residents with pressure ulcers 6.8%
4.8%
2 pts worse
5.1%
1.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.7% · Q2 5.9% · Q3 8.9% · Q4 8.6% · 4Q avg 6.8% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 93.8%
91.1%
2.7 pts better
81.7%
12.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 94.4% · Q2 96.6% · Q3 95.7% · Q4 87.5% · 4Q avg 93.8%
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.1%
1.1 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 100.0%
87.3%
12.7 pts better
79.7%
20.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 100.0%

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-01-05 · Fire 2024-01-05

6 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

3 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 2 Health 2022-09-30 · Fire 2022-09-30

6 health deficiencies

Top issue: Nutrition and Dietary (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2021-08-03 · Fire 2021-08-03

5 health deficiencies

Top issue: Administration (1 deficiency)

2 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2024-01-05

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-02-22

D · Potential for more than minimal harm 2024-01-05

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-02-22

D · Potential for more than minimal harm 2024-01-05

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2024-02-22

D · Potential for more than minimal harm 2021-08-03

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2021-08-30

D · Potential for more than minimal harm 2021-08-03

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2021-08-30

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-12-29

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Not marked corrected

D · Potential for more than minimal harm 2025-12-29

F602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from the wrongful use of the resident's belongings or money.

Not marked corrected

E · Potential for more than minimal harm 2025-11-13

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-11-28

E · Potential for more than minimal harm 2024-01-05

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-02-28

E · Potential for more than minimal harm 2024-01-05

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-02-22

D · Potential for more than minimal harm 2024-01-05

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-02-28

D · Potential for more than minimal harm 2023-06-15

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-08-11

E · Potential for more than minimal harm 2022-09-30

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2022-11-14

E · Potential for more than minimal harm 2022-09-30

F806 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2022-11-14

E · Potential for more than minimal harm 2022-09-30

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-11-14

D · Potential for more than minimal harm 2022-09-30

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2022-11-14

D · Potential for more than minimal harm 2022-09-30

F790 · Quality of Life and Care Deficiencies

Health

Provide routine and 24-hour emergency dental care for each resident.

Corrected 2022-11-14

D · Potential for more than minimal harm 2022-09-30

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2022-11-14

E · Potential for more than minimal harm 2021-08-03

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2021-09-10

D · Potential for more than minimal harm 2021-08-03

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2021-09-10

D · Potential for more than minimal harm 2021-08-03

F849 · Administration Deficiencies

Health

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2021-09-10

D · Potential for more than minimal harm 2021-08-03

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2021-09-10

Penalties and ownership

What sits behind the stars

Ownership

Coady, Maureen

W-2 Managing Employee · Individual

0% 1 facilities 2011-10-31
State Of Arizona/State Dept Of Finance

5% Or Greater Direct Ownership Interest · Organization

0% 2 facilities 2011-01-31

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Staffing
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