Chillicothe, IL

Arc At Chillicothe

5-star overall rating with 4-star inspections with 4 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

1028 Hillcrest Drive, Chillicothe, IL

(309) 274-2194

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

106

Certified beds

Average residents

87

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Arcadia Care

Operator or chain grouping

Approved since

1967-01-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

21 facilities

Chain averages 2 overall / 2 health / 1 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.39

Registered nurse staffing · state 0.73 · national 0.68

LPN hours / resident day

0.62

Licensed practical nurse staffing · state 0.64 · national 0.87

Aide hours / resident day

1.81

Nurse aide staffing · state 2.13 · national 2.35

Total nurse hours

2.82

All reported nurse hours · state 3.49 · national 3.89

Licensed hours

1.01

RN + LPN hours · state 1.36 · national 1.54

Weekend hours

2.66

Weekend nurse staffing · state 3.09 · national 3.43

Weekend RN hours

0.35

Weekend registered nurse coverage · state 0.56 · national 0.47

Physical therapist

0.04

Reported PT staffing · state 0.05 · national 0.07

Adjusted RN hours

0.30

CMS adjusted RN staffing hours

Adjusted total hours

2.22

CMS adjusted total nurse staffing hours

Case-mix index

1.74

Higher values indicate more complex resident acuity

RN turnover

30%

Annual RN turnover · state 44% · national 45%

Total nurse turnover

30%

Annual nurse turnover · state 46% · national 46%

SNF VBP

Value-based purchasing

Program rank

5,331

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

36.57

Composite VBP score used to determine payment impact.

Payment multiplier

0.9900

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

3.98

Baseline 19.99% · Performance 19.59% · Measure score 3.98 · Achievement 3.98 · Improvement 0.87

Healthcare-associated infections

6.62

Baseline 4.86% · Performance 5.85% · Measure score 6.62 · Achievement 6.62 · Improvement 0

Total nurse turnover

4.03

Baseline 61.63% · Performance 47.22% · Measure score 4.03 · Achievement 4.03 · Improvement 3.42

Adjusted total nurse staffing

0

Baseline 3.13 hours · Performance 2.42 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.81%
10.72%
1.1 pts worse
No Different than the National Rate · Eligible stays 243 · Observed rate 11.93% · Lower 95% interval 8.59%
Discharge to community 48.05%
50.57%
2.5 pts worse
No Different than the National Rate · Eligible stays 237 · Observed rate 43.46% · Lower 95% interval 42.31%
Medicare spending per beneficiary 0.97
1.02
0.1 pts better
Drug regimen review with follow-up 99.39%
95.27%
4.1 pts better
Numerator 163 · Denominator 164
Falls with major injury 0.61%
0.77%
0.2 pts better
Numerator 1 · Denominator 164
Discharge self-care score 48.06%
53.69%
5.6 pts worse
Numerator 62 · Denominator 129
Discharge mobility score 60.47%
50.94%
9.5 pts better
Numerator 78 · Denominator 129
Pressure ulcers or injuries, new or worsened 1.22%
2.29%
1.1 pts better
Numerator 2 · Denominator 164 · Adjusted rate 1.04%
Healthcare-associated infections requiring hospitalization 5.86%
7.12%
1.3 pts better
No Different than the National Rate · Eligible stays 171 · Observed rate 4.09% · Lower 95% interval 3.43%
Staff COVID-19 vaccination coverage 17.89%
8.2%
9.7 pts better
Numerator 17 · Denominator 95
Staff flu vaccination coverage 79.41%
42%
37.4 pts better
Numerator 81 · Denominator 102
Discharge function score 62.02%
56.45%
5.6 pts better
Numerator 80 · Denominator 129
Transfer of health information to provider 89.13%
95.95%
6.8 pts worse
Numerator 41 · Denominator 46
Transfer of health information to patient 91.89%
96.28%
4.4 pts worse
Numerator 68 · Denominator 74
Resident COVID-19 vaccinations up to date 13.1%
25.2%
12.1 pts worse
Numerator 11 · Denominator 84

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.9
2.0
1.1 pts better
1.9
1 pts better
Long Stay · 20240701-20250630 · Adjusted 0.9 · Observed 1.1 · Expected 2.3 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.4
2.3
1.9 pts better
1.8
1.4 pts better
Long Stay · 20240701-20250630 · Adjusted 0.4 · Observed 0.4 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 92.2%
89.6%
2.6 pts better
93.4%
1.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 76.3% · Q2 96.8% · Q3 97.1% · Q4 97.0% · 4Q avg 92.2%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.5%
91.6%
6.9 pts better
95.5%
3 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 98.5%
Percentage of long-stay residents experiencing one or more falls with major injury 1.2%
3.3%
2.1 pts better
3.3%
2.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.4% · Q2 1.6% · Q3 0.0% · Q4 0.0% · 4Q avg 1.2% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 69.3%
50.3%
19 pts worse
11.4%
57.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 60.7% · Q2 74.5% · Q3 68.9% · Q4 72.9% · 4Q avg 69.3%
Percentage of long-stay residents who lose too much weight 12.4%
6.5%
5.9 pts worse
5.4%
7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 12.2% · Q2 10.4% · Q3 15.4% · Q4 11.3% · 4Q avg 12.4%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 17.6%
18.5%
0.9 pts better
19.6%
2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 14.3% · Q2 16.7% · Q3 17.9% · Q4 20.8% · 4Q avg 17.6%
Percentage of long-stay residents who received an antipsychotic medication 4.6%
22.8%
18.2 pts better
16.7%
12.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.9% · Q2 0.0% · Q3 7.5% · Q4 4.7% · 4Q avg 4.6% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 45.9%
17.2%
28.7 pts worse
16.3%
29.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 69.0% · Q4 41.3% · 4Q avg 45.9% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 16.1%
15.0%
1.1 pts worse
14.9%
1.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 27.5% · Q2 13.3% · Q3 5.5% · Q4 21.2% · 4Q avg 16.1% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.3%
1.1%
0.8 pts better
1.0%
0.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 1.2% · 4Q avg 0.3% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.4%
1.7%
1.3 pts better
1.7%
1.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.6% · Q3 0.0% · Q4 0.0% · 4Q avg 0.4% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 23.5%
21.3%
2.2 pts worse
19.8%
3.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 21.4% · Q2 25.7% · Q3 27.2% · Q4 19.9% · 4Q avg 23.5%
Percentage of long-stay residents with pressure ulcers 1.6%
5.2%
3.6 pts better
5.1%
3.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.1% · Q2 1.1% · Q3 2.1% · Q4 1.0% · 4Q avg 1.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 80.2%
68.8%
11.4 pts better
81.7%
1.5 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 66.0% · Q2 78.7% · Q3 89.9% · Q4 85.4% · 4Q avg 80.2%
Percentage of short-stay residents who had an outpatient emergency department visit 9.9%
14.0%
4.1 pts better
12.0%
2.1 pts better
Short Stay · 20240701-20250630 · Adjusted 9.9% · Observed 9.4% · Expected 10.6% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
2.3%
2.3 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 79.6%
63.0%
16.6 pts better
79.7%
0.1 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 79.6%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 18.5%
26.2%
7.7 pts better
23.9%
5.4 pts better
Short Stay · 20240701-20250630 · Adjusted 18.5% · Observed 17.4% · Expected 22.5% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-01-31 · Fire 2025-01-31

4 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 2 Health 2024-02-07 · Fire 2024-02-07

14 health deficiencies

Top issue: Quality of Life and Care (9 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 3 Health 2022-12-01 · Fire 2022-12-01

7 health deficiencies

Top issue: Resident Rights (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-01-31

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-02-20

F · Potential for more than minimal harm 2024-02-07

K354 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2024-02-22

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-10-14

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-11-18

D · Potential for more than minimal harm 2025-02-11

F773 · Administration Deficiencies

Health

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Corrected 2025-02-19

D · Potential for more than minimal harm 2025-02-11

F777 · Administration Deficiencies

Health

Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

Corrected 2025-02-19

F · Potential for more than minimal harm 2025-01-31

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-02-13

D · Potential for more than minimal harm 2025-01-31

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-02-13

C · Minimal harm 2025-01-31

F577 · Resident Rights Deficiencies

Health

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2025-02-13

D · Potential for more than minimal harm 2024-08-22

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-09-03

D · Potential for more than minimal harm 2024-08-22

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-09-03

D · Potential for more than minimal harm 2024-03-20

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-03-22

F · Potential for more than minimal harm 2024-02-07

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-02-19

F · Potential for more than minimal harm 2024-02-07

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-02-19

D · Potential for more than minimal harm 2024-02-07

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-02-19

D · Potential for more than minimal harm 2024-02-07

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-02-19

D · Potential for more than minimal harm 2024-02-07

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-02-19

D · Potential for more than minimal harm 2024-02-07

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-02-19

D · Potential for more than minimal harm 2024-02-07

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-02-19

D · Potential for more than minimal harm 2024-02-07

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-02-19

D · Potential for more than minimal harm 2024-02-07

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-02-19

F · Potential for more than minimal harm 2022-12-01

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-12-08

D · Potential for more than minimal harm 2022-12-01

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2022-12-08

D · Potential for more than minimal harm 2022-12-01

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2022-12-08

D · Potential for more than minimal harm 2022-12-01

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2022-12-08

D · Potential for more than minimal harm 2022-12-01

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-12-08

D · Potential for more than minimal harm 2022-12-01

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-12-08

D · Potential for more than minimal harm 2022-12-01

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2022-12-09

Penalties and ownership

What sits behind the stars

Ownership

Arcadia Care Management LLC

Operational/Managerial Control · Organization

0% 21 facilities 2023-07-01
Ingalsbe, Steven

Operational/Managerial Control · Individual

0% 3 facilities 2023-07-01
Mcclure, Michelle

Operational/Managerial Control · Individual

0% 21 facilities 2023-07-01
Seitler, Dovid

Operational/Managerial Control · Individual

0% 30 facilities 2021-04-01
Serrano, Amy

Operational/Managerial Control · Individual

0% 1 facilities 2023-07-01
Spector, Jennifer

Operational/Managerial Control · Individual

0% 88 facilities 2023-07-01
Turofsky, Steven

Operational/Managerial Control · Individual

0% 69 facilities 2023-07-01
Urnikis, Michelle

Operational/Managerial Control · Individual

0% 2 facilities 2023-07-01
Wilhelm, Naftali

Operational/Managerial Control · Individual

0% 63 facilities 2023-07-01

Nearby options

Other facilities in reach

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2-star overall rating with 2-star inspections with 13 recent health deficiencies

Overall
2 / 5
Health
2 / 5
Staffing
2 / 5
Fines
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#2

Lutheran Hillside Village

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5-star overall rating with 5-star inspections with 5 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
5 / 5
Staffing
5 / 5
Fines
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#3

Arcadia Care Peoria Heights

Peoria Heights, IL

0-star overall rating with 0-star inspections with Special Focus status with $259,968 in total fines with 13 recent health deficiencies with 17 fire-safety deficiencies in the latest cycle

Overall
0 / 5
Health
0 / 5
Staffing
0 / 5
Fines
$259,968

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