Omaha, NE

Ambassador Health of Omaha

4-star overall rating with 4-star inspections with 3 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

1540 North 72ndStreet, Omaha, NE

(402) 393-6500

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

146

Certified beds

Average residents

82

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Ambassador Health

Operator or chain grouping

Approved since

1993-01-29

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

4 facilities

Chain averages 4 overall / 4 health / 4 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

2.13

Registered nurse staffing · state 0.71 · national 0.68

LPN hours / resident day

2.83

Licensed practical nurse staffing · state 0.71 · national 0.87

Aide hours / resident day

1.79

Nurse aide staffing · state 2.76 · national 2.35

Total nurse hours

6.75

All reported nurse hours · state 4.17 · national 3.89

Licensed hours

4.96

RN + LPN hours · state 1.41 · national 1.54

Weekend hours

6.13

Weekend nurse staffing · state 3.61 · national 3.43

Weekend RN hours

1.80

Weekend registered nurse coverage · state 0.49 · national 0.47

Physical therapist

0.09

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.96

CMS adjusted RN staffing hours

Adjusted total hours

3.05

CMS adjusted total nurse staffing hours

Case-mix index

3.02

Higher values indicate more complex resident acuity

RN turnover

19%

Annual RN turnover · state 46% · national 45%

Total nurse turnover

26%

Annual nurse turnover · state 49% · national 46%

SNF VBP

Value-based purchasing

Program rank

5,406

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

36.30

Composite VBP score used to determine payment impact.

Payment multiplier

0.9898

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

2.77

Baseline 19.52% · Performance 20.15% · Measure score 2.77 · Achievement 2.77 · Improvement 0

Healthcare-associated infections

2.66

Baseline 6.94% · Performance 7.04% · Measure score 2.66 · Achievement 2.66 · Improvement 0

Total nurse turnover

9.10

Baseline 31.86% · Performance 26.50% · Measure score 9.10 · Achievement 9.10 · Improvement 7.15

Adjusted total nurse staffing

0

Baseline 3.06 hours · Performance 3.09 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.02%
10.72%
1.7 pts better
No Different than the National Rate · Eligible stays 125 · Observed rate 5.6% · Lower 95% interval 6.4%
Discharge to community 59.38%
50.57%
8.8 pts better
Better than the National Rate · Eligible stays 132 · Observed rate 56.82% · Lower 95% interval 50.9%
Medicare spending per beneficiary 1.07
1.02
0.1 pts worse
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 112 · Denominator 112
Falls with major injury 0.89%
0.77%
0.1 pts worse
Numerator 1 · Denominator 112
Discharge self-care score 58.44%
53.69%
4.8 pts better
Numerator 45 · Denominator 77
Discharge mobility score 57.14%
50.94%
6.2 pts better
Numerator 44 · Denominator 77
Pressure ulcers or injuries, new or worsened 1.79%
2.29%
0.5 pts better
Numerator 2 · Denominator 112 · Adjusted rate 1.82%
Healthcare-associated infections requiring hospitalization 7.04%
7.12%
0.1 pts better
No Different than the National Rate · Eligible stays 87 · Observed rate 5.75% · Lower 95% interval 3.97%
Staff COVID-19 vaccination coverage 11.06%
8.2%
2.9 pts better
Numerator 26 · Denominator 235
Staff flu vaccination coverage 36.44%
42%
5.6 pts worse
Numerator 86 · Denominator 236
Discharge function score 49.35%
56.45%
7.1 pts worse
Numerator 38 · Denominator 77
Transfer of health information to provider 86.54%
95.95%
9.4 pts worse
Numerator 45 · Denominator 52
Transfer of health information to patient 93.18%
96.28%
3.1 pts worse
Numerator 41 · Denominator 44
Resident COVID-19 vaccinations up to date 20.97%
25.2%
4.2 pts worse
Numerator 13 · Denominator 62

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 69.9%
92.8%
22.9 pts worse
93.4%
23.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 73.6% · Q2 68.6% · Q3 68.7% · Q4 68.7% · 4Q avg 69.9%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 86.6%
96.1%
9.5 pts worse
95.5%
8.9 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 86.6%
Percentage of long-stay residents experiencing one or more falls with major injury 2.2%
4.5%
2.3 pts better
3.3%
1.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.8% · Q2 2.9% · Q3 1.5% · Q4 1.5% · 4Q avg 2.2% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 1.2%
4.4%
3.2 pts better
11.4%
10.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.6% · Q3 1.8% · Q4 1.7% · 4Q avg 1.2%
Percentage of long-stay residents who lose too much weight 0.7%
5.3%
4.6 pts better
5.4%
4.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.5% · Q3 0.0% · Q4 1.5% · 4Q avg 0.7%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 37.4%
19.5%
17.9 pts worse
19.6%
17.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 35.2% · Q2 36.8% · Q3 38.8% · Q4 38.8% · 4Q avg 37.4%
Percentage of long-stay residents who received an antipsychotic medication 16.0%
21.6%
5.6 pts better
16.7%
0.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 13.0% · Q2 17.8% · Q3 17.0% · Q4 16.3% · 4Q avg 16.0% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.3%
0.3 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 10.6%
20.4%
9.8 pts better
16.3%
5.7 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 10.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 16.4%
19.9%
3.5 pts better
14.9%
1.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 20.0% · 4Q avg 16.4% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.6%
1.6 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 5.1%
2.9%
2.2 pts worse
1.7%
3.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.2% · Q2 7.2% · Q3 7.5% · Q4 1.5% · 4Q avg 5.1% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 0.6%
26.6%
26 pts better
19.8%
19.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.2% · Q3 0.0% · Q4 0.0% · 4Q avg 0.6%
Percentage of long-stay residents with pressure ulcers 0.7%
4.3%
3.6 pts better
5.1%
4.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.9% · Q3 0.9% · Q4 0.0% · 4Q avg 0.7% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 84.6%
80.5%
4.1 pts better
81.7%
2.9 pts better
Short Stay · 2024Q4-2025Q3 · Q1 85.5% · Q2 80.2% · Q3 82.1% · Q4 90.0% · 4Q avg 84.6%
Percentage of short-stay residents who had an outpatient emergency department visit 12.0%
11.6%
0.4 pts worse
12.0%
About the same
Short Stay · 20240701-20250630 · Adjusted 12.0% · Observed 11.8% · Expected 11.0% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
2.4%
2.4 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 72.0%
75.9%
3.9 pts worse
79.7%
7.7 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 72.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 29.1%
20.9%
8.2 pts worse
23.9%
5.2 pts worse
Short Stay · 20240701-20250630 · Adjusted 29.1% · Observed 28.2% · Expected 23.1% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-07-10 · Fire 2025-07-10

3 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2024-05-14 · Fire 2024-05-14

2 health deficiencies

Top issue: Infection Control (1 deficiency)

7 fire-safety deficiencies

Top issue: Miscellaneous (3 deficiencies)

Cycle 3 Health 2023-04-20 · Fire 2023-04-20

0 health deficiencies

No concentrated health issue counts in this cycle.

6 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-07-10

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-08-31

E · Potential for more than minimal harm 2025-07-10

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-08-31

E · Potential for more than minimal harm 2025-07-10

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2025-08-31

F · Potential for more than minimal harm 2024-05-14

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-06-21

E · Potential for more than minimal harm 2024-05-14

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-06-21

E · Potential for more than minimal harm 2024-05-14

K354 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2024-06-21

E · Potential for more than minimal harm 2024-05-14

K711 · Miscellaneous Deficiencies

Fire Safety

Provide a written emergency evacuation plan.

Corrected 2024-06-21

E · Potential for more than minimal harm 2024-05-14

K781 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of portable space heaters.

Corrected 2024-06-21

E · Potential for more than minimal harm 2024-05-14

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-06-21

E · Potential for more than minimal harm 2024-05-14

K922 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use and maintenance of medical gas equipment.

Corrected 2024-06-21

F · Potential for more than minimal harm 2023-04-20

E41 · Emergency Preparedness Deficiencies

Fire Safety

Implement emergency and standby power systems.

Corrected 2023-05-31

F · Potential for more than minimal harm 2023-04-20

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2023-05-31

F · Potential for more than minimal harm 2023-04-20

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-05-31

F · Potential for more than minimal harm 2023-04-20

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-05-31

E · Potential for more than minimal harm 2023-04-20

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-05-31

E · Potential for more than minimal harm 2023-04-20

K781 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of portable space heaters.

Corrected 2023-05-31

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-07-10

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-08-22

D · Potential for more than minimal harm 2025-07-10

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-08-22

D · Potential for more than minimal harm 2025-07-10

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2025-08-22

D · Potential for more than minimal harm 2024-05-14

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-06-21

D · Potential for more than minimal harm 2024-05-14

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-06-21

Penalties and ownership

What sits behind the stars

Ownership

Ambassador Holding Company

5% Or Greater Direct Ownership Interest · Organization

100% 3 facilities 1985-06-05
Juilfs, Timothy

5% Or Greater Indirect Ownership Interest · Individual

44% 4 facilities 1985-06-05
Juilfs, Tyler

5% Or Greater Indirect Ownership Interest · Individual

5% 4 facilities 2024-12-30
Bleach, Jake

Operational/Managerial Control · Individual

0% 1 facilities 2018-03-05
First National Bank Omaha

5% Or Greater Mortgage Interest · Organization

0% 4 facilities 2018-01-30
Juilfs, Sally

Corporate Director · Individual

0% 4 facilities 1985-06-05
Juilfs, Sally

Corporate Officer · Individual

0% 4 facilities 1985-06-05
Juilfs, Timothy

Corporate Director · Individual

0% 4 facilities 1985-06-05
Juilfs, Timothy

Corporate Officer · Individual

0% 4 facilities 1985-06-05
Juilfs, Tyler

Corporate Director · Individual

0% 4 facilities 2021-07-01
Juilfs, Tyler

Corporate Officer · Individual

0% 4 facilities 2021-07-01
Rhoads, Eli

Operational/Managerial Control · Individual

0% 1 facilities 2024-01-01
Shanholtz, Brent

Operational/Managerial Control · Individual

0% 4 facilities 2013-01-01
Shehan, John

Operational/Managerial Control · Individual

0% 1 facilities 2024-01-01
Stern, Polly

Operational/Managerial Control · Individual

0% 1 facilities 2016-01-01
The Ambassador Group Inc

Operational/Managerial Control · Organization

0% 4 facilities 1981-02-09
Wester, Rebecca

Operational/Managerial Control · Individual

0% 5 facilities 2024-01-01

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4-star overall rating with 4-star inspections with 5 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
4 / 5
Staffing
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Fines
$0
#2

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Overall
2 / 5
Health
1 / 5
Staffing
5 / 5
Fines
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#3

St. Joseph Villa Nursing Center

Omaha, NE

1-star overall rating with 1-star inspections with $36,170 in total fines with 16 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

Overall
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Health
1 / 5
Staffing
4 / 5
Fines
$36,170

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