Federal inspection record · CMS data as of October 1, 2026

Douglas County Health Center

4102 Woolworth Avenue, Omaha, NE · (402) 444-7041

CMS overall rating

3 of 5

Compare with a nearby home →
Certified beds
254
Residents per day
230
Ownership
Government
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
March 24, 1967

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Nebraska.

  2. Staffing

    +1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Nebraska homes

Douglas County Health Center carries 80 inspection points. That is fewer than 25% of Nebraska's 178 rated homes.

5★4★3★2★1★+6 homes above 174.505102550100inspection points → fewer is better on the leftThis home · 80 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Nebraska: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–9 pts
  • 4★ 9–31 pts
  • 3★ 31–50 pts
  • 2★ 50–94.25 pts
  • 1★ over 94.25 pts

Bars show every rated home in Nebraska by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

33 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 28 4 pts
E 1 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. G

    Ensure that residents are free from significant medication errors.

    October 30, 2025 · Complaint inspection · Pharmacy Service · F760 · Corrected December 12, 2025

Everything else, by area of care

Quality of Life and Care9D
  1. D

    Provide safe, appropriate pain management for a resident who requires such services.

    October 30, 2025 · Complaint · F697 · Corrected December 12, 2025

  2. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    May 13, 2025 · Standard · F684 · Corrected June 27, 2025

  3. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    May 13, 2025 · Standard · F686 · Corrected June 27, 2025

  4. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    May 13, 2025 · Standard · F688 · Corrected June 27, 2025

  5. D

    Provide safe and appropriate respiratory care for a resident when needed.

    May 13, 2025 · Standard · F695 · Corrected June 27, 2025

  6. D

    Provide safe, appropriate pain management for a resident who requires such services.

    May 13, 2025 · Standard · F697 · Corrected June 27, 2025

  7. D

    Provide care or services that was trauma informed and/or culturally competent.

    May 13, 2025 · Standard · F699 · Corrected June 27, 2025

  8. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    April 26, 2024 · Standard · F689 · Corrected June 9, 2024

  9. D

    Provide or obtain dental services for each resident.

    May 16, 2023 · Standard · F791 · Corrected June 29, 2023

Resident Rights8D
  1. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    July 18, 2024 · Complaint · F580 · Corrected July 31, 2024

  2. D

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    April 26, 2024 · Standard · F553 · Corrected June 9, 2024

  3. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    April 26, 2024 · Standard · F580 · Corrected June 9, 2024

  4. D

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    April 26, 2024 · Standard · F585 · Corrected June 9, 2024

  5. C

    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    April 26, 2024 · Standard · F577 · Corrected June 9, 2024

  6. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    May 16, 2023 · Standard · F580 · Corrected June 29, 2023

  7. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    May 16, 2023 · Standard · F584 · Corrected June 29, 2023

  8. D

    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

    May 16, 2023 · Standard · F626 · Corrected June 29, 2023

Freedom from Abuse, Neglect, and Exploitation4D
  1. D

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    May 13, 2025 · Standard · F605 · Corrected June 27, 2025

  2. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    May 13, 2025 · Complaint · F609 · Corrected June 27, 2025

  3. D

    Respond appropriately to all alleged violations.

    May 13, 2025 · Complaint · F610 · Corrected June 27, 2025

  4. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    March 5, 2024 · Complaint · F609 · Corrected March 22, 2024

Resident Assessment and Care Planning4D
  1. D

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    May 13, 2025 · Standard · F636 · Corrected June 27, 2025

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    May 13, 2025 · Standard · F656 · Corrected June 27, 2025

  3. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    May 16, 2024 · Complaint · F656 · Corrected June 14, 2024

  4. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    April 26, 2024 · Standard · F644 · Corrected June 9, 2024

Nutrition and Dietary3F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    May 13, 2025 · Standard · F812 · Corrected June 27, 2025

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    April 26, 2024 · Standard · F812 · Corrected June 9, 2024

  3. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    May 16, 2023 · Standard · F812 · Corrected June 29, 2023

Infection Control3D
  1. D

    Provide and implement an infection prevention and control program.

    May 13, 2025 · Standard · F880 · Corrected June 27, 2025

  2. D

    Provide and implement an infection prevention and control program.

    April 26, 2024 · Standard · F880 · Corrected June 9, 2024

  3. D

    Provide and implement an infection prevention and control program.

    May 16, 2023 · Standard · F880 · Corrected June 29, 2023

Nursing and Physician Services1D
  1. D

    Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    May 13, 2025 · Complaint · F712 · Corrected June 27, 2025

Inspection history

  1. 2025-05-13

    16 health deficiencies · 8 fire-safety deficiencies

    Top issue: Quality of Life and Care (7 deficiencies)

  2. 2024-04-26

    8 health deficiencies · 8 fire-safety deficiencies

    Top issue: Resident Rights (4 deficiencies)

  3. 2023-05-16

    9 health deficiencies · 7 fire-safety deficiencies

    Top issue: Resident Rights (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 49 min of nursing staff time a day, 1 h 1 min of it from a registered nurse.

This home

4 h 49 min

Nebraska average

4 h 7 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 20% of nursing staff and 18% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$0 in federal fines on record over the past three years.

DatePenaltyAmount
2025-10-30Payment Denial · 8 day denial$0

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.3 pts better1.41.71.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.9 pts better1.01.91.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine14.9 pts worse78.1%93.0%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine3.5 pts worse92.1%95.6%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.2 pts worse4.7%4.5%3.2%
Percentage of long-stay residents who have depressive symptoms4.1 pts better0.3%4.4%13.5%
Percentage of long-stay residents who lose too much weight1.3 pts better3.8%5.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication15.2 pts worse34.2%19.0%19.5%
Percentage of long-stay residents who received an antipsychotic medication30.2 pts worse50.9%20.7%15.4%
Percentage of long-stay residents who were physically restrained0.3 pts better0.0%0.3%0.1%
Percentage of long-stay residents whose ability to walk independently worsened7.9 pts better8.9%16.8%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased3.5 pts better15.5%19.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder1 pts better0.3%1.3%0.7%
Percentage of long-stay residents with a urinary tract infection0.9 pts better1.8%2.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence1.5 pts better23.5%25.0%18.3%
Percentage of long-stay residents with pressure ulcers0.4 pts better3.6%4.0%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine44.4 pts worse36.9%81.3%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit3.3 pts better7.5%10.8%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.5 pts better1.6%2.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine38.1 pts worse35.8%73.9%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission0.6 pts better20.5%21.1%23.4%

·

Who owns and runs it

10 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Borgeson, Mary AnnOperational/Managerial Control · Individual0%1 facilities
Boyle-Manganaro, MaureenOperational/Managerial Control · Individual0%1 facilities
Cavanaugh, JamesOperational/Managerial Control · Individual0%1 facilities
Friend, MikeOperational/Managerial Control · Individual0%1 facilities
Garcia, RogerOperational/Managerial Control · Individual0%1 facilities
Morgan, PjOperational/Managerial Control · Individual0%1 facilities
Nelson, ErinW-2 Managing Employee · Individual0%1 facilities
Nelson, ErinCorporate Director · Individual0%1 facilities
Nelson, ErinOperational/Managerial Control · Individual0%1 facilities
Rogers, ChrisOperational/Managerial Control · Individual0%1 facilities

·

Fire safety

23 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke12F
  1. F

    Have an enclosure around a vertical opening shaft.

    May 13, 2025 · K311 · Corrected June 20, 2025

  2. E

    Install a fire alarm system that can be heard throughout the facility.

    May 13, 2025 · K341 · Corrected June 20, 2025

  3. E

    Install an approved automatic sprinkler system.

    May 13, 2025 · K351 · Corrected June 20, 2025

  4. E

    Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    May 13, 2025 · K362 · Corrected June 20, 2025

  5. F

    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    April 26, 2024 · K354 · Corrected June 13, 2024

  6. E

    Have an enclosure around a vertical opening shaft.

    April 26, 2024 · K311 · Corrected June 13, 2024

  7. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    April 26, 2024 · K321 · Corrected June 13, 2024

  8. E

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    April 26, 2024 · K374 · Corrected June 13, 2024

  9. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    May 16, 2023 · K345 · Corrected June 29, 2023

  10. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    May 16, 2023 · K321 · Corrected June 29, 2023

  11. D

    Inspect, test, and maintain automatic sprinkler systems.

    May 16, 2023 · K353 · Corrected June 29, 2023

  12. D

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    May 16, 2023 · K374 · Corrected June 29, 2023

Gas, Vacuum, and Electrical Systems5F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    May 13, 2025 · K918 · Corrected June 20, 2025

  2. E

    Ensure proper usage of power strips and extension cords.

    May 13, 2025 · K920 · Corrected June 20, 2025

  3. E

    Ensure proper usage of power strips and extension cords.

    April 26, 2024 · K920 · Corrected June 13, 2024

  4. E

    Meet requirements for the use and maintenance of medical gas equipment.

    April 26, 2024 · K922 · Corrected June 13, 2024

  5. D

    Ensure proper usage of power strips and extension cords.

    May 16, 2023 · K920 · Corrected June 29, 2023

Egress2E
  1. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    April 26, 2024 · K222 · Corrected June 13, 2024

  2. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    May 16, 2023 · K222 · Corrected June 29, 2023

Miscellaneous2F
  1. E

    Have restrictions on the use of portable space heaters.

    April 26, 2024 · K781 · Corrected June 13, 2024

  2. F

    Have simulated fire drills held at unexpected times.

    May 16, 2023 · K712 · Corrected June 29, 2023

Emergency Preparedness1F
  1. F

    Implement emergency and standby power systems.

    May 13, 2025 · E41 · Corrected June 20, 2025

Services1E
  1. E

    Have properly installed electrical wiring and gas equipment.

    May 13, 2025 · K511 · Corrected June 20, 2025

·

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