Federal inspection record · CMS data as of October 1, 2026
Alliance Health At West Acres
804 Pleasant Street, Brockton, MA · (508) 583-6000
- Certified beds
- 138
- Residents per day
- 116
- Ownership
- Non-Profit
- Chain
- Alliance Health & Human Services
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- August 1, 1977
1
How this home got 4 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Massachusetts.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
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Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★4 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Massachusetts homes
Alliance Health At West Acres carries 21 inspection points. That is fewer than 70% of Massachusetts's 339 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Massachusetts: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–6 pts
- 4★ 6–24 pts
- 3★ 24–41 pts
- 2★ 41–76 pts
- 1★ over 76 pts
Bars show every rated home in Massachusetts by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
16 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Resident Assessment and Care Planning4E
- D
Ensure services provided by the nursing facility meet professional standards of quality.
- E
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- E
Ensure services provided by the nursing facility meet professional standards of quality.
- B
Ensure each resident receives an accurate assessment.
Nutrition and Dietary3E
- E
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care3D
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service2E
- E
Ensure medication error rates are not 5 percent or greater.
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration1D
- D
Provide timely, quality laboratory services/tests to meet the needs of residents.
Infection Control1E
- E
Provide and implement an infection prevention and control program.
Resident Rights1D
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation1D
- D
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspection history
2025-09-19
4 health deficiencies · 2 fire-safety deficiencies
Top issue: Nutrition and Dietary (2 deficiencies)
2024-08-29
2 health deficiencies · 5 fire-safety deficiencies
Top issue: Infection Control (1 deficiency)
2023-07-27
10 health deficiencies · 0 fire-safety deficiencies
Top issue: Resident Assessment and Care Planning (3 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 43 min of nursing staff time a day, 16 min of it from a registered nurse.
This home
3 h 43 min
Massachusetts average
3 h 56 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 32% of nursing staff and 50% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days1 pts better | 0.8 | 1.8 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.5 pts better | 0.9 | 1.4 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine6.8 pts better | 99.7% | 92.9% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.5 pts better | 96.0% | 93.5% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.9 pts better | 2.5% | 3.4% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms6.7 pts better | 10.7% | 17.4% | 13.5% |
| Percentage of long-stay residents who lose too much weight0.9 pts worse | 5.9% | 5.0% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication2.4 pts worse | 21.9% | 19.5% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication9.5 pts better | 12.0% | 21.5% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened4.5 pts worse | 18.4% | 13.9% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased1.3 pts worse | 17.1% | 15.8% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.4 pts better | 0.3% | 0.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.3 pts better | 1.4% | 1.7% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.9 pts better | 17.5% | 20.4% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.4 pts worse | 5.6% | 4.2% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine16 pts better | 94.9% | 78.9% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit0.9 pts worse | 12.7% | 11.8% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.8 pts better | 0.6% | 1.4% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine11.7 pts better | 89.8% | 78.1% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission1.6 pts worse | 27.3% | 25.7% | 23.4% |
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Who owns and runs it
23 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Alliance Health Inc | 5% Or Greater Direct Ownership Interest · Organization | 100% | 8 facilities |
| Alliance Health Management Services LLC | Operational/Managerial Control · Organization | 0% | 10 facilities |
| Alliance Health Management Services LLC | Adp Of The SNF · Organization | 0% | 10 facilities |
| Brunetti, Tammy | Corporate Director · Individual | 0% | 8 facilities |
| Calkins, Andrew | Corporate Director · Individual | 0% | 8 facilities |
| Corridan, Linda | Corporate Director · Individual | 0% | 8 facilities |
| Delgado, Fabian | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Delgado, Fabian | Adp Of The SNF · Individual | 0% | 1 facilities |
| Fusco, Danielle | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Fusco, Danielle | Adp Of The SNF · Individual | 0% | 1 facilities |
| Grady, Francis | Corporate Director · Individual | 0% | 8 facilities |
| Grady, Francis | Corporate Officer · Individual | 0% | 8 facilities |
| Gray, Alfred | Corporate Director · Individual | 0% | 8 facilities |
| Janisko, Jerome | Corporate Director · Individual | 0% | 8 facilities |
| Jennings, Michael | Corporate Director · Individual | 0% | 10 facilities |
| Jones, Erik | Corporate Director · Individual | 0% | 8 facilities |
| Kemp, Paul | Corporate Officer · Individual | 0% | 8 facilities |
| Lavallee, Thomas | Corporate Officer · Individual | 0% | 8 facilities |
| Lument Real Estate Capital LLC | 5% Or Greater Mortgage Interest · Organization | 0% | 44 facilities |
| Mourtzinos, Arthur | Corporate Director · Individual | 0% | 8 facilities |
| Riley, James | Corporate Director · Individual | 0% | 8 facilities |
| Robbins, Christopher | Corporate Director · Individual | 0% | 8 facilities |
| Zampine, Peter | Corporate Director · Individual | 0% | 8 facilities |
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Fire safety
7 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke4F
- F
Inspect, test, and maintain automatic sprinkler systems.
- D
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D
Install smoke barrier doors that can resist smoke for at least 20 minutes.
- C
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems2F
- F
Have generator or other power source capable of supplying service within 10 seconds.
- E
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Egress1D
- D
Install emergency lighting that can last at least 1 1/2 hours.
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Other homes nearby
-
Brockton Post Acute Care
Brockton, MA · Marquis Health Services
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 3 h 36 min
- Fines
- $0
-
The Center at Blue Hills
Stoughton, MA · Abuse icon
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 18 min
- Fines
- $115,342
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The Guardian Center
Brockton, MA · Best Care Services
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 3 h 35 min
- Fines
- $0