Malone, NY

Alice Hyde Medical Center

2-star overall rating with 2-star inspections with abuse icon flag with 4 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

45 Sixth Street, Malone, NY

(518) 481-8000

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

135

Certified beds

Average residents

113

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

University Of Vermont Health Network

Operator or chain grouping

Approved since

1967-01-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

3 facilities

Chain averages 2 overall / 3 health / 3 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.63

Registered nurse staffing · state 0.70 · national 0.68

LPN hours / resident day

0.83

Licensed practical nurse staffing · state 0.78 · national 0.87

Aide hours / resident day

2.35

Nurse aide staffing · state 2.20 · national 2.35

Total nurse hours

3.81

All reported nurse hours · state 3.65 · national 3.89

Licensed hours

1.46

RN + LPN hours · state 1.47 · national 1.54

Weekend hours

3.46

Weekend nurse staffing · state 3.16 · national 3.43

Weekend RN hours

0.45

Weekend registered nurse coverage · state 0.47 · national 0.47

Physical therapist

0.08

Reported PT staffing · state 0.11 · national 0.07

Adjusted RN hours

0.72

CMS adjusted RN staffing hours

Adjusted total hours

4.35

CMS adjusted total nurse staffing hours

Case-mix index

1.20

Higher values indicate more complex resident acuity

RN turnover

18%

Annual RN turnover · state 41% · national 45%

Total nurse turnover

50%

Annual nurse turnover · state 41% · national 46%

SNF VBP

Value-based purchasing

Program rank

2,400

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

49.95

Composite VBP score used to determine payment impact.

Payment multiplier

1.0040

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

5.59

Baseline 16.81% · Performance 18.84% · Measure score 5.59 · Achievement 5.59 · Improvement 0

Healthcare-associated infections

5.66

Baseline 5.34% · Performance 6.14% · Measure score 5.66 · Achievement 5.66 · Improvement 0

Total nurse turnover

4.73

Baseline 48.08% · Performance 44.34% · Measure score 4.73 · Achievement 4.73 · Improvement 1.11

Adjusted total nurse staffing

4

Baseline 3.48 hours · Performance 4.22 hours · Measure score 4 · Achievement 4 · Improvement 2.70

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.42%
10.72%
1.3 pts better
No Different than the National Rate · Eligible stays 79 · Observed rate 7.59% · Lower 95% interval 6.27%
Discharge to community 43.59%
50.57%
7 pts worse
No Different than the National Rate · Eligible stays 76 · Observed rate 31.58% · Lower 95% interval 33.07%
Medicare spending per beneficiary 0.95
1.02
0.1 pts better
Drug regimen review with follow-up 96.88%
95.27%
1.6 pts better
Numerator 31 · Denominator 32
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 32
Discharge self-care score 20%
53.69%
33.7 pts worse
Numerator 5 · Denominator 25
Discharge mobility score 28%
50.94%
22.9 pts worse
Numerator 7 · Denominator 25
Pressure ulcers or injuries, new or worsened 6.25%
2.29%
4 pts worse
Numerator 2 · Denominator 32 · Adjusted rate 6.49%
Healthcare-associated infections requiring hospitalization 6.14%
7.12%
1 pts better
No Different than the National Rate · Eligible stays 42 · Observed rate 2.38% · Lower 95% interval 3.07%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 135
Staff flu vaccination coverage 65.67%
42%
23.7 pts better
Numerator 132 · Denominator 201
Discharge function score 28%
56.45%
28.5 pts worse
Numerator 7 · Denominator 25
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 2 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 13 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 15 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.5
1.7
1.2 pts better
1.9
1.4 pts better
Long Stay · 20240701-20250630 · Adjusted 0.5 · Observed 0.3 · Expected 1.3 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.8
1.3
0.5 pts better
1.8
1 pts better
Long Stay · 20240701-20250630 · Adjusted 0.8 · Observed 0.6 · Expected 1.4 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.3%
91.2%
8.1 pts better
93.4%
5.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 98.3% · Q2 100.0% · Q3 100.0% · Q4 99.1% · 4Q avg 99.3%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
95.3%
4.7 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 2.4%
3.0%
0.6 pts better
3.3%
0.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.9% · Q2 3.4% · Q3 2.6% · Q4 2.7% · 4Q avg 2.4% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.5%
18.5%
18 pts better
11.4%
10.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.9% · Q3 0.9% · Q4 0.0% · 4Q avg 0.5%
Percentage of long-stay residents who lose too much weight 6.9%
6.1%
0.8 pts worse
5.4%
1.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.7% · Q2 8.9% · Q3 9.3% · Q4 5.7% · 4Q avg 6.9%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 19.5%
13.5%
6 pts worse
19.6%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 21.1% · Q2 17.9% · Q3 18.5% · Q4 20.4% · 4Q avg 19.5%
Percentage of long-stay residents who received an antipsychotic medication 26.0%
14.8%
11.2 pts worse
16.7%
9.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 26.5% · Q2 24.2% · Q3 24.2% · Q4 29.3% · 4Q avg 26.0% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 6.6%
0.2%
6.4 pts worse
0.1%
6.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.1% · Q2 6.0% · Q3 6.1% · Q4 8.0% · 4Q avg 6.6%
Percentage of long-stay residents whose ability to walk independently worsened 12.1%
15.1%
3 pts better
16.3%
4.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 13.6% · Q2 15.5% · Q3 9.1% · Q4 10.2% · 4Q avg 12.1% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 13.4%
15.5%
2.1 pts better
14.9%
1.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 14.4% · Q2 15.9% · Q3 11.1% · Q4 12.0% · 4Q avg 13.4% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 3.9%
0.6%
3.3 pts worse
1.0%
2.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.2% · Q2 4.2% · Q3 4.2% · Q4 1.9% · 4Q avg 3.9% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 2.4%
1.4%
1 pts worse
1.7%
0.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.6% · Q3 4.4% · Q4 2.7% · 4Q avg 2.4% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 28.6%
20.8%
7.8 pts worse
19.8%
8.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 28.6% · Q2 35.1% · Q3 24.7% · Q4 26.0% · 4Q avg 28.6%
Percentage of long-stay residents with pressure ulcers 12.8%
6.9%
5.9 pts worse
5.1%
7.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 16.9% · Q2 13.3% · Q3 8.8% · Q4 12.2% · 4Q avg 12.8% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.3%
76.7%
19.6 pts better
81.7%
14.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 94.4% · Q2 100.0% · Q3 97.4% · Q4 92.6% · 4Q avg 96.3%
Percentage of short-stay residents who had an outpatient emergency department visit 6.4%
9.7%
3.3 pts better
12.0%
5.6 pts better
Short Stay · 20240701-20250630 · Adjusted 6.4% · Observed 5.9% · Expected 10.2% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.2%
1.2 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 91.4%
78.8%
12.6 pts better
79.7%
11.7 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 91.4%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 6.8%
20.6%
13.8 pts better
23.9%
17.1 pts better
Short Stay · 20240701-20250630 · Adjusted 6.8% · Observed 5.9% · Expected 20.7% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2022-08-18 · Fire 2022-08-18

4 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

1 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 2 Health 2020-01-31 · Fire 2020-01-31

10 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

2 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 3 Health 2018-11-30 · Fire 2018-11-30

13 health deficiencies

Top issue: Pharmacy Service (4 deficiencies)

8 fire-safety deficiencies

Top issue: Smoke (5 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2022-08-18

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-09-09

E · Potential for more than minimal harm 2020-01-31

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2020-03-31

D · Potential for more than minimal harm 2020-01-31

K531 · Services Deficiencies

Fire Safety

Have elevators that firefighters can control in the event of a fire.

Corrected 2020-04-27

E · Potential for more than minimal harm 2018-11-30

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2019-01-29

E · Potential for more than minimal harm 2018-11-30

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2019-01-29

E · Potential for more than minimal harm 2018-11-30

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2019-01-29

D · Potential for more than minimal harm 2018-11-30

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2019-01-29

D · Potential for more than minimal harm 2018-11-30

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2019-01-29

D · Potential for more than minimal harm 2018-11-30

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-01-29

D · Potential for more than minimal harm 2018-11-30

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2019-01-29

C · Minimal harm 2018-11-30

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2019-01-29

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-12-19

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2026-02-13

D · Potential for more than minimal harm 2025-12-19

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2024-12-12

D · Potential for more than minimal harm 2025-02-10

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-04-11

D · Potential for more than minimal harm 2024-06-11

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-08-13

E · Potential for more than minimal harm 2024-04-15

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-06-06

D · Potential for more than minimal harm 2024-04-15

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-06-06

E · Potential for more than minimal harm 2023-05-25

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-07-14

E · Potential for more than minimal harm 2023-05-25

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2023-07-14

E · Potential for more than minimal harm 2023-05-25

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2023-07-14

D · Potential for more than minimal harm 2023-05-25

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-07-14

E · Potential for more than minimal harm 2022-08-18

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2022-10-03

E · Potential for more than minimal harm 2022-08-18

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-10-03

E · Potential for more than minimal harm 2020-01-31

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2020-03-16

D · Potential for more than minimal harm 2020-01-31

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2020-03-16

D · Potential for more than minimal harm 2020-01-31

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2020-03-16

D · Potential for more than minimal harm 2020-01-31

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2020-03-16

D · Potential for more than minimal harm 2020-01-31

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2020-03-16

D · Potential for more than minimal harm 2020-01-31

F838 · Administration Deficiencies

Health

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Corrected 2020-03-16

E · Potential for more than minimal harm 2018-11-30

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-01-29

D · Potential for more than minimal harm 2018-11-30

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2019-01-29

D · Potential for more than minimal harm 2018-11-30

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2019-01-29

D · Potential for more than minimal harm 2018-11-30

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2019-01-29

D · Potential for more than minimal harm 2018-11-30

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2019-01-29

D · Potential for more than minimal harm 2018-11-30

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2018-12-21

D · Potential for more than minimal harm 2018-11-30

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2019-01-29

D · Potential for more than minimal harm 2018-11-30

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2019-01-29

D · Potential for more than minimal harm 2018-11-30

F813 · Nutrition and Dietary Deficiencies

Health

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Corrected 2019-01-29

Penalties and ownership

What sits behind the stars

Ownership

The University Of Vermont Health Network Inc.

5% Or Greater Direct Ownership Interest · Organization

100% 3 facilities 2015-10-07
Kollar, Matej

Corporate Officer · Individual

0% 2 facilities 2024-01-01
Vogelzang, Susan

W-2 Managing Employee · Individual

0% 1 facilities 2016-01-26

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