Federal inspection record · CMS data as of October 1, 2026
Alice Hyde Medical Center
45 Sixth Street, Malone, NY · (518) 481-8000
- Cited for abuse (CMS abuse icon)
- Certified beds
- 135
- Residents per day
- 108
- Ownership
- Non-Profit
- Chain
- University Of Vermont Health Network
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- January 1, 1967
1
How this home got 3 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in New York.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★+1 star
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★3 of 5
Matches the rating CMS publishes on Care Compare.
This home carries CMS's abuse icon, which caps its inspection rating at 2 stars and so its overall rating at 4.
2
Where it sits among New York homes
Alice Hyde Medical Center carries 51 inspection points. That is fewer than 38% of New York's 589 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in New York: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–12 pts
- 4★ 12–27 pts
- 3★ 27–46 pts
- 2★ 46–82 pts
- 1★ over 82 pts
Bars show every rated home in New York by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
19 health citations on record since 2020. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
-
G
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Everything else, by area of care
Freedom from Abuse, Neglect, and Exploitation5E
- E
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D
Respond appropriately to all alleged violations.
Resident Rights3E
- D
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
- E
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
- D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care3E
- E
Provide activities to meet all resident's needs.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning2E
- E
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- E
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service2D
- D
Ensure that residents are free from significant medication errors.
- D
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary1E
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control1E
- E
Provide and implement an infection prevention and control program.
Administration1D
- D
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Inspection history
2025-12-19
7 health deficiencies · 8 fire-safety deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)
2022-08-18
3 health deficiencies · 1 fire-safety deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)
2020-01-31
9 health deficiencies · 2 fire-safety deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 44 min of nursing staff time a day, 39 min of it from a registered nurse.
This home
3 h 44 min
New York average
3 h 41 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 57% of nursing staff and 37% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$50,050 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2026-03-06 | Fine | $50,050 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.8 pts better | 0.9 | 1.7 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.4 pts better | 0.9 | 1.3 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine8 pts better | 99.8% | 91.8% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.8 pts better | 100.0% | 95.2% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.2 pts better | 1.9% | 3.1% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms20.1 pts better | 0.0% | 20.1% | 13.5% |
| Percentage of long-stay residents who lose too much weight1 pts better | 4.7% | 5.7% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication8 pts worse | 21.2% | 13.2% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication12.8 pts worse | 26.5% | 13.7% | 15.4% |
| Percentage of long-stay residents who were physically restrained9.3 pts worse | 9.5% | 0.2% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened0.1 pts better | 11.0% | 11.1% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased1.3 pts better | 12.4% | 13.7% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder1.4 pts worse | 1.9% | 0.5% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.2 pts worse | 1.4% | 1.2% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence9 pts worse | 27.6% | 18.6% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.4 pts worse | 7.9% | 6.5% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine20.3 pts better | 97.9% | 77.6% | 82.3% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.1 pts better | 0.0% | 1.1% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine16.6 pts better | 95.5% | 78.9% | 80.1% |
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Who owns and runs it
69 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| The University Of Vermont Health Network Inc. | 5% Or Greater Direct Ownership Interest · Organization | 100% | 4 facilities |
| Biondolillo, Susan | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Biondolillo, Susan | Adp Of The SNF · Individual | 0% | 1 facilities |
| Bond, Kristin | Adp Of The SNF · Individual | 0% | 1 facilities |
| Busman, Hannah | Corporate Director · Individual | 0% | 1 facilities |
| Busman, Hannah | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Cotel, Sivan | Corporate Director · Individual | 0% | 2 facilities |
| Cotel, Sivan | Trustee Of The SNF · Individual | 0% | 2 facilities |
| Dabiew, Sherri | Adp Of The SNF · Individual | 0% | 1 facilities |
| Duley, Victoria | Corporate Director · Individual | 0% | 2 facilities |
| Duley, Victoria | Trustee Of The SNF · Individual | 0% | 2 facilities |
| Dwyer, John | Corporate Director · Individual | 0% | 3 facilities |
| Dwyer, John | Trustee Of The SNF · Individual | 0% | 3 facilities |
| Eisinger, Dominic | Corporate Director · Individual | 0% | 2 facilities |
| Eisinger, Dominic | Trustee Of The SNF · Individual | 0% | 2 facilities |
| Ellis, Jason | Corporate Director · Individual | 0% | 1 facilities |
| Ellis, Jason | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Fitzpatrick, Thomas | Corporate Director · Individual | 0% | 1 facilities |
| Fitzpatrick, Thomas | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Golonka, Thomas | Corporate Director · Individual | 0% | 2 facilities |
| Golonka, Thomas | Trustee Of The SNF · Individual | 0% | 2 facilities |
| Guile, Alison | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Guile, Alison | Adp Of The SNF · Individual | 0% | 1 facilities |
| Haraden, Carol | Corporate Director · Individual | 0% | 1 facilities |
| Haraden, Carol | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Hart, Kevin | Corporate Director · Individual | 0% | 3 facilities |
| Hart, Kevin | Trustee Of The SNF · Individual | 0% | 3 facilities |
| Herrington, Robert | Corporate Director · Individual | 0% | 1 facilities |
| Herrington, Robert | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Hood, Virginia | Corporate Director · Individual | 0% | 1 facilities |
| Hood, Virginia | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Kissane, Donna | Corporate Director · Individual | 0% | 1 facilities |
| Kissane, Donna | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Kollar, Matej | Corporate Officer · Individual | 0% | 2 facilities |
| Lebeau, Michelle | Corporate Officer · Individual | 0% | 2 facilities |
| Lebeau, Michelle | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Leffler, Stephen | Corporate Officer · Individual | 0% | 1 facilities |
| Leonard, Debra | Corporate Director · Individual | 0% | 1 facilities |
| Leonard, Debra | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Main, Robert | Corporate Director · Individual | 0% | 1 facilities |
| Main, Robert | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Mccullough, Deena | Corporate Director · Individual | 0% | 2 facilities |
| Mccullough, Deena | Trustee Of The SNF · Individual | 0% | 2 facilities |
| Medved, Marina | Corporate Director · Individual | 0% | 1 facilities |
| Medved, Marina | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Monette, Nathan | Corporate Director · Individual | 0% | 1 facilities |
| Monette, Nathan | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Montour, Barbara | Corporate Director · Individual | 0% | 1 facilities |
| Montour, Barbara | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Page, Richard | Corporate Director · Individual | 0% | 3 facilities |
| Page, Richard | Trustee Of The SNF · Individual | 0% | 3 facilities |
| Quick, Ariel | Adp Of The SNF · Individual | 0% | 1 facilities |
| Richards, Craig | Corporate Director · Individual | 0% | 1 facilities |
| Richards, Craig | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Rugge, John | Corporate Director · Individual | 0% | 2 facilities |
| Rugge, John | Trustee Of The SNF · Individual | 0% | 2 facilities |
| Stackpole, Kerin | Corporate Director · Individual | 0% | 1 facilities |
| Stackpole, Kerin | Trustee Of The SNF · Individual | 0% | 1 facilities |
| Stickney, Mary | Corporate Director · Individual | 0% | 2 facilities |
| Stickney, Mary | Trustee Of The SNF · Individual | 0% | 2 facilities |
| Stone, Colleen | Corporate Officer · Individual | 0% | 1 facilities |
| The University Of Vermont Health Network Inc. | Trustee Of The SNF · Organization | 0% | 4 facilities |
| The University Of Vermont Health Network Inc. | Adp Of The SNF · Organization | 0% | 4 facilities |
| Vicencio, Elizabeth | Corporate Director · Individual | 0% | 3 facilities |
| Vicencio, Elizabeth | Trustee Of The SNF · Individual | 0% | 3 facilities |
| Vincent, Richard | Corporate Officer · Individual | 0% | 1 facilities |
| Vogelzang, Susan | Corporate Officer · Individual | 0% | 1 facilities |
| Walker, Kara | Corporate Director · Individual | 0% | 2 facilities |
| Walker, Kara | Trustee Of The SNF · Individual | 0% | 2 facilities |
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Fire safety
11 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Gas, Vacuum, and Electrical Systems4F
- E
Have generator or other power source capable of supplying service within 10 seconds.
- E
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
- F
Have generator or other power source capable of supplying service within 10 seconds.
- E
Ensure that testing and maintenance of electrical equipment is performed.
Emergency Preparedness2F
- F
Develop a communication plan.
- F
Establish staff and initial training requirements.
Egress2F
- F
Install proper backup exit lighting.
- E
Have exits that are accessible at all times.
Miscellaneous1F
- F
Have simulated fire drills held at unexpected times.
Smoke1E
- E
Inspect, test, and maintain automatic sprinkler systems.
Services1D
- D
Have elevators that firefighters can control in the event of a fire.
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Other homes nearby
-
North Country Nursing & Rehabilitation Center
Massena, NY
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 3 h 56 min
- Fines
- $0
-
Massena Rehabilitation & Nursing Center
Massena, NY · Personal Healthcare Management
★★★★★- Worst citation, 3 yrs
- K
- Nursing / resident / day
- 3 h 19 min
- Fines
- $131,142
-
Meadowbrook Healthcare
Plattsburgh, NY
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 3 h 17 min
- Fines
- $0