Spokane, WA

Alderwood Manor

3-star overall rating with 2-star inspections with $32,214 in total fines with 23 recent health deficiencies with 10 fire-safety deficiencies in the latest cycle

3600 East Hartson Avenue, Spokane, WA

(509) 535-2071

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

85

Certified beds

Average residents

63

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Life Care Centers Of America

Operator or chain grouping

Approved since

1981-09-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

194 facilities

Chain averages 4 overall / 3 health / 3 staffing / 5 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.06

Registered nurse staffing · state 0.88 · national 0.68

LPN hours / resident day

0.68

Licensed practical nurse staffing · state 0.81 · national 0.87

Aide hours / resident day

2.18

Nurse aide staffing · state 2.69 · national 2.35

Total nurse hours

3.93

All reported nurse hours · state 4.39 · national 3.89

Licensed hours

1.75

RN + LPN hours · state 1.70 · national 1.54

Weekend hours

3.12

Weekend nurse staffing · state 3.79 · national 3.43

Weekend RN hours

0.56

Weekend registered nurse coverage · state 0.63 · national 0.47

Physical therapist

0.08

Reported PT staffing · state 0.09 · national 0.07

Adjusted RN hours

0.86

CMS adjusted RN staffing hours

Adjusted total hours

3.17

CMS adjusted total nurse staffing hours

Case-mix index

1.70

Higher values indicate more complex resident acuity

RN turnover

53%

Annual RN turnover · state 47% · national 45%

Total nurse turnover

54%

Annual nurse turnover · state 47% · national 46%

SNF VBP

Value-based purchasing

Program rank

8,274

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

27.28

Composite VBP score used to determine payment impact.

Payment multiplier

0.9845

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

4.12

Performance 19.52% · Measure score 4.12 · Achievement 4.12 · This facility did not have sufficient data to calculate a baseline period measure result.

Healthcare-associated infections

3.33

Baseline 6.07% · Performance 6.84% · Measure score 3.33 · Achievement 3.33 · Improvement 0

Total nurse turnover

0

Baseline 58.49% · Performance 65.15% · Measure score 0 · Achievement 0 · Improvement 0

Adjusted total nurse staffing

3.46

Baseline 3.76 hours · Performance 4.06 hours · Measure score 3.46 · Achievement 3.46 · Improvement 1

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.1%
10.72%
0.6 pts better
No Different than the National Rate · Eligible stays 63 · Observed rate 7.94% · Lower 95% interval 6.18%
Discharge to community 53.07%
50.57%
2.5 pts better
No Different than the National Rate · Eligible stays 67 · Observed rate 47.76% · Lower 95% interval 41.29%
Medicare spending per beneficiary 1.18
1.02
0.2 pts worse
Drug regimen review with follow-up 95.12%
95.27%
0.1 pts worse
Numerator 39 · Denominator 41
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 41
Discharge self-care score 83.87%
53.69%
30.2 pts better
Numerator 26 · Denominator 31
Discharge mobility score 74.19%
50.94%
23.2 pts better
Numerator 23 · Denominator 31
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 41 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 6.84%
7.12%
0.3 pts better
No Different than the National Rate · Eligible stays 47 · Observed rate 6.38% · Lower 95% interval 3.99%
Staff COVID-19 vaccination coverage 12.37%
8.2%
4.2 pts better
Numerator 12 · Denominator 97
Staff flu vaccination coverage 18.87%
42%
23.1 pts worse
Numerator 20 · Denominator 106
Discharge function score 93.55%
56.45%
37.1 pts better
Numerator 29 · Denominator 31
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 15 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 10 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 25%
25.2%
0.2 pts worse
Numerator 5 · Denominator 20

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 88.5%
96.0%
7.5 pts worse
93.4%
4.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 86.4% · Q2 90.9% · Q3 90.4% · Q4 86.3% · 4Q avg 88.5%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 81.6%
93.8%
12.2 pts worse
95.5%
13.9 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 81.6%
Percentage of long-stay residents experiencing one or more falls with major injury 2.1%
2.6%
0.5 pts better
3.3%
1.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.3% · Q2 2.3% · Q3 1.9% · Q4 2.0% · 4Q avg 2.1% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 20.2%
16.3%
3.9 pts worse
11.4%
8.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 16.7% · Q2 25.6% · Q3 30.4% · Q4 8.7% · 4Q avg 20.2%
Percentage of long-stay residents who lose too much weight 5.9%
5.8%
0.1 pts worse
5.4%
0.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 2.4% · Q2 11.4% · Q3 1.9% · Q4 8.0% · 4Q avg 5.9%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 28.6%
12.1%
16.5 pts worse
19.6%
9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 34.9% · Q2 29.5% · Q3 19.2% · Q4 32.0% · 4Q avg 28.6%
Percentage of long-stay residents who received an antipsychotic medication 5.7%
15.9%
10.2 pts better
16.7%
11 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.8% · Q2 5.9% · Q3 2.3% · Q4 4.7% · 4Q avg 5.7% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 8.5%
20.0%
11.5 pts better
16.3%
7.8 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 8.5% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 9.1%
15.8%
6.7 pts better
14.9%
5.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.5% · Q2 17.5% · Q3 10.0% · Q4 2.2% · 4Q avg 9.1% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.2%
1.2 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.5%
1.7%
1.2 pts better
1.7%
1.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 2.0% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 22.5%
23.5%
1 pts better
19.8%
2.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 21.0% · Q2 26.0% · Q3 24.6% · Q4 18.1% · 4Q avg 22.5%
Percentage of long-stay residents with pressure ulcers 7.5%
4.7%
2.8 pts worse
5.1%
2.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.3% · Q2 6.9% · Q3 12.4% · Q4 5.0% · 4Q avg 7.5% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 83.3%
87.7%
4.4 pts worse
81.7%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 91.1% · Q2 85.2% · Q3 83.8% · Q4 75.9% · 4Q avg 83.3%
Percentage of short-stay residents who had an outpatient emergency department visit 7.4%
13.2%
5.8 pts better
12.0%
4.6 pts better
Short Stay · 20240701-20250630 · Adjusted 7.4% · Observed 8.1% · Expected 12.2% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.7%
1.4%
0.7 pts better
1.6%
0.9 pts better
Short Stay · 2024Q4-2025Q3 · Q1 4.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.7% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 80.3%
82.0%
1.7 pts worse
79.7%
0.6 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 80.3%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 19.5%
19.9%
0.4 pts better
23.9%
4.4 pts better
Short Stay · 20240701-20250630 · Adjusted 19.5% · Observed 24.3% · Expected 29.8% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-10-30 · Fire 2024-10-30

23 health deficiencies

Top issue: Quality of Life and Care (10 deficiencies)

10 fire-safety deficiencies

Top issue: Smoke (6 deficiencies)

Cycle 2 Health 2023-07-07 · Fire 2023-07-07

21 health deficiencies

Top issue: Quality of Life and Care (6 deficiencies)

19 fire-safety deficiencies

Top issue: Smoke (6 deficiencies)

Cycle 3 Health 2019-10-29 · Fire 2019-10-29

38 health deficiencies

Top issue: Quality of Life and Care (10 deficiencies)

11 fire-safety deficiencies

Top issue: Smoke (5 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-10-30

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-11-25

F · Potential for more than minimal harm 2024-10-30

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-11-25

F · Potential for more than minimal harm 2024-10-30

K362 · Smoke Deficiencies

Fire Safety

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2024-11-25

F · Potential for more than minimal harm 2024-10-30

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-11-25

F · Potential for more than minimal harm 2024-10-30

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-11-25

F · Potential for more than minimal harm 2024-10-30

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2024-11-25

E · Potential for more than minimal harm 2024-10-30

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-11-25

D · Potential for more than minimal harm 2024-10-30

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-11-25

D · Potential for more than minimal harm 2024-10-30

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-11-25

D · Potential for more than minimal harm 2024-10-30

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2024-11-25

F · Potential for more than minimal harm 2023-07-07

E36 · Emergency Preparedness Deficiencies

Fire Safety

Establish emergency prep training and testing.

Corrected 2023-07-28

F · Potential for more than minimal harm 2023-07-07

E37 · Emergency Preparedness Deficiencies

Fire Safety

Establish staff and initial training requirements.

Corrected 2023-07-28

F · Potential for more than minimal harm 2023-07-07

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2023-07-28

F · Potential for more than minimal harm 2023-07-07

K100 · Construction Deficiencies

Fire Safety

Meet other general requirements.

Corrected 2023-07-28

F · Potential for more than minimal harm 2023-07-07

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-07-28

F · Potential for more than minimal harm 2023-07-07

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2023-07-28

F · Potential for more than minimal harm 2023-07-07

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-07-28

F · Potential for more than minimal harm 2023-07-07

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-07-28

F · Potential for more than minimal harm 2023-07-07

K362 · Smoke Deficiencies

Fire Safety

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2023-07-28

F · Potential for more than minimal harm 2023-07-07

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-07-28

F · Potential for more than minimal harm 2023-07-07

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-07-28

F · Potential for more than minimal harm 2023-07-07

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-07-28

F · Potential for more than minimal harm 2023-07-07

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-07-28

F · Potential for more than minimal harm 2023-07-07

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2023-07-28

D · Potential for more than minimal harm 2023-07-07

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-07-28

D · Potential for more than minimal harm 2023-07-07

K225 · Egress Deficiencies

Fire Safety

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Corrected 2023-07-28

D · Potential for more than minimal harm 2023-07-07

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-07-28

D · Potential for more than minimal harm 2023-07-07

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2023-07-28

D · Potential for more than minimal harm 2023-07-07

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-07-28

F · Potential for more than minimal harm 2019-10-29

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2019-12-03

F · Potential for more than minimal harm 2019-10-29

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2019-12-03

F · Potential for more than minimal harm 2019-10-29

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2019-12-03

F · Potential for more than minimal harm 2019-10-29

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2019-12-03

E · Potential for more than minimal harm 2019-10-29

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2019-12-03

E · Potential for more than minimal harm 2019-10-29

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2019-12-03

E · Potential for more than minimal harm 2019-10-29

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2019-12-03

D · Potential for more than minimal harm 2019-10-29

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2019-12-03

D · Potential for more than minimal harm 2019-10-29

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2019-12-03

D · Potential for more than minimal harm 2019-10-29

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-12-03

C · Minimal harm 2019-10-29

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2019-12-03

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-09-12

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-10-17

F · Potential for more than minimal harm 2024-10-30

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-12-06

E · Potential for more than minimal harm 2024-10-30

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2024-12-06

E · Potential for more than minimal harm 2024-10-30

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-12-06

E · Potential for more than minimal harm 2024-10-30

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-06

E · Potential for more than minimal harm 2024-10-30

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-30

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-30

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-30

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-30

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-30

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-30

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-30

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-30

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-30

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-30

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-30

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-30

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-30

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-30

F699 · Quality of Life and Care Deficiencies

Health

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-30

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-30

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-30

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-12-06

G · Actual harm 2024-07-26

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-07-26

E · Potential for more than minimal harm 2024-06-12

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2024-07-12

E · Potential for more than minimal harm 2024-06-12

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2024-07-12

D · Potential for more than minimal harm 2024-02-06

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-03-06

E · Potential for more than minimal harm 2023-11-16

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-12-22

D · Potential for more than minimal harm 2023-09-18

F624 · Resident Rights Deficiencies

Health

Prepare residents for a safe transfer or discharge from the nursing home.

Corrected 2023-10-13

G · Actual harm 2023-07-07

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-08-18

G · Actual harm 2023-07-07

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-08-18

F · Potential for more than minimal harm 2023-07-07

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-08-18

F · Potential for more than minimal harm 2023-07-07

F801 · Nutrition and Dietary Deficiencies

Health

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2023-08-18

F · Potential for more than minimal harm 2023-07-07

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-08-18

F · Potential for more than minimal harm 2023-07-07

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-08-18

D · Potential for more than minimal harm 2023-07-07

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2023-08-18

D · Potential for more than minimal harm 2023-07-07

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-08-18

D · Potential for more than minimal harm 2023-07-07

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-08-18

D · Potential for more than minimal harm 2023-07-07

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2023-08-18

D · Potential for more than minimal harm 2023-07-07

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-08-18

D · Potential for more than minimal harm 2023-07-07

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-08-18

D · Potential for more than minimal harm 2023-07-07

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-08-18

D · Potential for more than minimal harm 2023-07-07

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2023-08-18

D · Potential for more than minimal harm 2023-07-07

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-08-18

D · Potential for more than minimal harm 2023-07-07

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2023-08-18

D · Potential for more than minimal harm 2023-07-07

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2023-08-18

D · Potential for more than minimal harm 2023-07-07

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-08-18

D · Potential for more than minimal harm 2023-06-13

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-07-14

E · Potential for more than minimal harm 2023-05-18

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-06-28

F · Potential for more than minimal harm 2019-10-29

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2019-12-12

F · Potential for more than minimal harm 2019-10-29

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2019-12-12

F · Potential for more than minimal harm 2019-10-29

F730 · Nursing and Physician Services Deficiencies

Health

Observe each nurse aide's job performance and give regular training.

Corrected 2019-12-12

F · Potential for more than minimal harm 2019-10-29

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2019-12-12

F · Potential for more than minimal harm 2019-10-29

F838 · Administration Deficiencies

Health

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Corrected 2019-12-12

F · Potential for more than minimal harm 2019-10-29

F867 · Administration Deficiencies

Health

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2019-12-12

F · Potential for more than minimal harm 2019-10-29

F881 · Infection Control Deficiencies

Health

Implement a program that monitors antibiotic use.

Corrected 2019-12-12

F · Potential for more than minimal harm 2019-10-29

F943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Corrected 2019-12-12

F · Potential for more than minimal harm 2019-10-29

F947 · Nursing and Physician Services Deficiencies

Health

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2019-12-12

E · Potential for more than minimal harm 2019-10-29

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2019-12-12

E · Potential for more than minimal harm 2019-10-29

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2019-12-12

E · Potential for more than minimal harm 2019-10-29

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-12-12

D · Potential for more than minimal harm 2019-10-29

F553 · Resident Rights Deficiencies

Health

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Corrected 2019-12-12

D · Potential for more than minimal harm 2019-10-29

F555 · Resident Rights Deficiencies

Health

Honor the resident's right to choose his or her attending physician.

Corrected 2019-12-12

D · Potential for more than minimal harm 2019-10-29

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2019-12-12

D · Potential for more than minimal harm 2019-10-29

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2019-12-12

D · Potential for more than minimal harm 2019-10-29

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2019-12-12

D · Potential for more than minimal harm 2019-10-29

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2019-12-12

D · Potential for more than minimal harm 2019-10-29

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2019-12-12

D · Potential for more than minimal harm 2019-10-29

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2019-12-12

D · Potential for more than minimal harm 2019-10-29

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2019-12-12

D · Potential for more than minimal harm 2019-10-29

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2019-12-12

D · Potential for more than minimal harm 2019-10-29

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2019-12-12

D · Potential for more than minimal harm 2019-10-29

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2019-12-12

D · Potential for more than minimal harm 2019-10-29

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2019-12-12

D · Potential for more than minimal harm 2019-10-29

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2019-12-12

D · Potential for more than minimal harm 2019-10-29

F744 · Quality of Life and Care Deficiencies

Health

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Corrected 2019-12-12

D · Potential for more than minimal harm 2019-10-29

F745 · Quality of Life and Care Deficiencies

Health

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Corrected 2019-12-12

D · Potential for more than minimal harm 2019-10-29

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2019-12-12

D · Potential for more than minimal harm 2019-10-29

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2019-12-12

D · Potential for more than minimal harm 2019-10-29

F791 · Quality of Life and Care Deficiencies

Health

Provide or obtain dental services for each resident.

Corrected 2019-12-12

D · Potential for more than minimal harm 2019-10-29

F806 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2019-12-12

D · Potential for more than minimal harm 2019-10-29

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2019-12-12

Penalties and ownership

What sits behind the stars

$32,214 2023-05-18

Fine

Fine · fine $32,214

Fine

Ownership

Preston, Forrest

5% Or Greater Indirect Ownership Interest · Individual

100% 188 facilities 1995-08-23
Fund I Investments Limited Partnership

5% Or Greater Direct Ownership Interest · Organization

96% 12 facilities 1995-08-23
Alexander, Ken

Operational/Managerial Control · Individual

0% 1 facilities 2023-01-09
Butner, Nancy

Operational/Managerial Control · Individual

0% 29 facilities 2018-09-16
Consolidated Resources Health Care Fund I LP

Operational/Managerial Control · Organization

0% 13 facilities 1990-03-01
Crhc LLC

General Partnership Interest · Organization

0% 10 facilities 2017-01-01
Cross, Cindy

Corporate Officer · Individual

0% 181 facilities 1994-04-21
Developers Investment Company Inc

Limited Partnership Interest · Organization

0% 60 facilities 1995-08-23
Fletcher, Todd

Corporate Officer · Individual

0% 141 facilities 2020-11-02
Fund I Investments Limited Partnership

Limited Partnership Interest · Organization

0% 12 facilities 1995-08-23
Hcf Inc

Limited Partnership Interest · Organization

0% 11 facilities 1995-08-23
Hcf Inc

Operational/Managerial Control · Organization

0% 11 facilities 1995-08-23
Henry, Terry

Corporate Officer · Individual

0% 140 facilities 1999-08-16
Lay, Lisa

Corporate Officer · Individual

0% 141 facilities 2018-02-09
Life Care Centers Of America, Inc.

Operational/Managerial Control · Organization

0% 194 facilities 1990-02-05
Moran, Julie

Operational/Managerial Control · Individual

0% 2 facilities 2023-05-01
Preston, Aubrey

Operational/Managerial Control · Individual

0% 135 facilities 2025-03-06
Snoook, Teresa

Operational/Managerial Control · Individual

0% 1 facilities 2024-03-14
Swanker, Richard

Corporate Officer · Individual

0% 143 facilities 2011-04-01
Thurmond, Joan

Corporate Officer · Individual

0% 191 facilities 2000-09-22
Ziegler, James

Corporate Officer · Individual

0% 140 facilities 1999-08-16

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Other facilities in reach

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Touchmark On South Hill Nursing

Spokane, WA

4-star overall rating with 4-star inspections with 3 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
4 / 5
Staffing
1 / 5
Fines
$0
#2

Spokane Veterans Home

Spokane, WA

5-star overall rating with 4-star inspections with 12 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
4 / 5
Staffing
5 / 5
Fines
$0
#3

South Hill Rehabilitation And Care Center

Spokane, WA

3-star overall rating with 3-star inspections with 13 recent health deficiencies with 11 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
3 / 5
Staffing
3 / 5
Fines
$0

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