Federal inspection record · CMS data as of October 1, 2026

Rockwood South Hill

East 2903 25th Avenue, Spokane, WA · (509) 536-6650

CMS overall rating

2 of 5

Compare with a nearby home →
Certified beds
45
Residents per day
34
Ownership
Non-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare
Certified since
January 1, 1967

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Washington.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Washington homes

Rockwood South Hill carries 126 inspection points. That is fewer than 29% of Washington's 192 rated homes.

5★4★3★2★1★+6 homes above 393.505102550100200inspection points → fewer is better on the leftThis home · 126 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Washington: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–31 pts
  • 4★ 31–69 pts
  • 3★ 69–100 pts
  • 2★ 100–167 pts
  • 1★ over 167 pts

Bars show every rated home in Washington by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

46 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 36 4 pts
E 6 8 pts
F 4 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care12E
  1. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    March 23, 2026 · Standard · F684 · Corrected May 7, 2026

  2. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    March 23, 2026 · Standard · F677 · Corrected May 7, 2026

  3. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    March 23, 2026 · Standard · F686 · Corrected May 7, 2026

  4. D

    Provide safe and appropriate respiratory care for a resident when needed.

    March 23, 2026 · Standard · F695 · Corrected May 7, 2026

  5. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    December 9, 2024 · Standard · F677 · Corrected January 15, 2025

  6. D

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    December 9, 2024 · Standard · F678 · Corrected January 15, 2025

  7. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 9, 2024 · Standard · F684 · Corrected January 15, 2025

  8. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    December 9, 2024 · Standard · F688 · Corrected January 15, 2025

  9. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    December 9, 2024 · Standard · F689 · Corrected January 15, 2025

  10. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    August 3, 2023 · Standard · F684 · Corrected September 12, 2023

  11. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    August 3, 2023 · Standard · F689 · Corrected September 12, 2023

  12. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    August 3, 2023 · Standard · F698 · Corrected September 12, 2023

Pharmacy Service7E
  1. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    March 23, 2026 · Standard · F755 · Corrected May 7, 2026

  2. E

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    March 23, 2026 · Standard · F756 · Corrected May 7, 2026

  3. D

    Ensure that residents are free from significant medication errors.

    March 23, 2026 · Complaint · F760 · Corrected May 7, 2026

  4. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    December 9, 2024 · Standard · F757 · Corrected January 15, 2025

  5. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    December 9, 2024 · Standard · F761 · Corrected January 15, 2025

  6. E

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    August 3, 2023 · Standard · F758 · Corrected September 12, 2023

  7. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    August 3, 2023 · Standard · F761 · Corrected September 12, 2023

Resident Rights7D
  1. D

    Ensure that residents are fully informed and understand their health status, care and treatments.

    March 23, 2026 · Standard · F552 · Corrected May 7, 2026

  2. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    December 9, 2024 · Standard · F580 · Corrected January 15, 2025

  3. D

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    December 9, 2024 · Standard · F582 · Corrected January 15, 2025

  4. D

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    December 9, 2024 · Standard · F622 · Corrected January 15, 2025

  5. D

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    December 9, 2024 · Standard · F623 · Corrected January 15, 2025

  6. D

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    December 9, 2024 · Standard · F625 · Corrected January 15, 2025

  7. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    August 3, 2023 · Standard · F584 · Corrected September 12, 2023

Nutrition and Dietary4F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 23, 2026 · Standard · F812 · Corrected May 7, 2026

  2. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    December 9, 2024 · Standard · F812 · Corrected January 15, 2025

  3. D

    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    December 9, 2024 · Standard · F802 · Corrected January 15, 2025

  4. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    August 3, 2023 · Standard · F812 · Corrected September 12, 2023

Infection Control4F
  1. F

    Provide and implement an infection prevention and control program.

    March 23, 2026 · Standard · F880 · Corrected June 23, 2026

  2. E

    Implement a program that monitors antibiotic use.

    December 9, 2024 · Standard · F881 · Corrected January 15, 2025

  3. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    December 9, 2024 · Standard · F883 · Corrected January 15, 2025

  4. D

    Provide and implement an infection prevention and control program.

    August 3, 2023 · Standard · F880 · Corrected September 12, 2023

Resident Assessment and Care Planning4E
  1. E

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    December 9, 2024 · Standard · F842 · Corrected January 15, 2025

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    December 9, 2024 · Standard · F656 · Corrected January 15, 2025

  3. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    December 9, 2024 · Standard · F658 · Corrected January 15, 2025

  4. D

    Assess the resident when there is a significant change in condition

    August 3, 2023 · Standard · F637 · Corrected September 12, 2023

Nursing and Physician Services3D
  1. D

    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

    December 9, 2024 · Standard · F710 · Corrected January 15, 2025

  2. D

    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

    August 3, 2023 · Standard · F710 · Corrected September 12, 2023

  3. D

    Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    August 3, 2023 · Standard · F712 · Corrected September 12, 2023

Environmental2D
  1. D

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    March 23, 2026 · Standard · F919 · Corrected May 7, 2026

  2. D

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    March 23, 2026 · Standard · F921 · Corrected May 7, 2026

Freedom from Abuse, Neglect, and Exploitation2D
  1. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    December 9, 2024 · Standard · F607 · Corrected January 15, 2025

  2. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    October 16, 2023 · Complaint · F609 · Corrected November 1, 2023

Administration1D
  1. D

    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    March 23, 2026 · Standard · F847 · Corrected June 23, 2026

Inspection history

  1. 2026-03-23

    13 health deficiencies · 10 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

  2. 2024-12-09

    21 health deficiencies · 12 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

  3. 2023-08-03

    12 health deficiencies · 13 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 5 h 43 min of nursing staff time a day, 1 h 55 min of it from a registered nurse.

This home

5 h 43 min

Washington average

4 h 25 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 60% of nursing staff and 77% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.1 pts better1.21.31.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.8 pts better0.71.51.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.1 pts better97.3%96.2%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.5 pts worse93.8%94.3%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.8 pts worse5.4%2.6%3.2%
Percentage of long-stay residents who have depressive symptoms17.9 pts better0.0%17.9%13.5%
Percentage of long-stay residents who lose too much weight0.1 pts better5.5%5.6%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication2.1 pts better10.4%12.5%19.5%
Percentage of long-stay residents who received an antipsychotic medication6 pts better9.0%15.0%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened24.1 pts worse39.7%15.6%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased26.7 pts worse40.5%13.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder3.4 pts worse4.2%0.8%0.7%
Percentage of long-stay residents with a urinary tract infection0.2 pts worse1.9%1.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence9.5 pts worse31.1%21.6%18.3%
Percentage of long-stay residents with pressure ulcers1.3 pts better3.1%4.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine5.8 pts better94.5%88.7%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit10.8 pts better2.2%13.0%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication2.6 pts worse3.9%1.3%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine3.1 pts better87.5%84.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission3.1 pts worse22.8%19.7%23.4%

·

Who owns and runs it

30 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Bafus, ChrisCorporate Director · Individual0%1 facilities
Barber, JohnCorporate Director · Individual0%2 facilities
Bishop, LeighOperational/Managerial Control · Individual0%3 facilities
Bishop, LeighAdp Of The SNF · Individual0%3 facilities
Block, JonellCorporate Director · Individual0%1 facilities
Bornhoft, ElizabethCorporate Director · Individual0%1 facilities
Collette, StephenManaging Control - Governing Body · Individual0%1 facilities
Conaty, PatriciaCorporate Director · Individual0%1 facilities
De Imus, CarlosCorporate Director · Individual0%1 facilities
Deboise, DanielOperational/Managerial Control · Individual0%1 facilities
Deboise, DanielAdp Of The SNF · Individual0%1 facilities
Demott, AndrewCorporate Director · Individual0%1 facilities
Denholm, WilliamCorporate Director · Individual0%1 facilities
Droppers, JamesCorporate Director · Individual0%1 facilities
Gorton, AndrewCorporate Officer · Individual0%1 facilities
Inpatient Consultants Of California IncOperational/Managerial Control · Organization0%2 facilities
Inpatient Consultants Of California IncAdp Of The SNF · Organization0%2 facilities
Itskos, DemitriCorporate Director · Individual0%1 facilities
Johnson, TomCorporate Director · Individual0%1 facilities
Koszczewski, CatherineCorporate Director · Individual0%1 facilities
Long, DebraOperational/Managerial Control · Individual0%1 facilities
Maxwell, JamesCorporate Officer · Individual0%1 facilities
Maxwell, JamesOperational/Managerial Control · Individual0%1 facilities
Miranda, SheilaCorporate Director · Individual0%1 facilities
Thomas, PatrickCorporate Director · Individual0%1 facilities
Wells, CharlesCorporate Director · Individual0%1 facilities
Wells, CharlesCorporate Officer · Individual0%1 facilities
Wells, CharlesOperational/Managerial Control · Individual0%1 facilities
Wells, CharlesAdp Of The SNF · Individual0%1 facilities
Wetmore, DavidCorporate Director · Individual0%1 facilities

·

Fire safety

35 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Emergency Preparedness10F
  1. F

    Conduct testing and exercise requirements.

    March 23, 2026 · E39 · Corrected April 26, 2026

  2. F

    Establish procedures for tracking staff and patients during an emergency.

    December 9, 2024 · E18 · Corrected January 10, 2025

  3. F

    Establish policies and procedures including evacuation.

    December 9, 2024 · E20 · Corrected January 10, 2025

  4. F

    Provide family notifications of emergency plan.

    December 9, 2024 · E35 · Corrected January 10, 2025

  5. F

    Conduct testing and exercise requirements.

    December 9, 2024 · E39 · Corrected January 10, 2025

  6. F

    Develop and maintain an Emergency Preparedness Program (EP).

    December 9, 2024 · E4 · Corrected January 10, 2025

  7. F

    Address patient/client population and determine types of services needed.

    December 9, 2024 · E7 · Corrected January 10, 2025

  8. F

    Establish emergency prep training and testing.

    August 3, 2023 · E36 · Corrected August 30, 2023

  9. F

    Establish staff and initial training requirements.

    August 3, 2023 · E37 · Corrected August 30, 2023

  10. F

    Conduct testing and exercise requirements.

    August 3, 2023 · E39 · Corrected August 30, 2023

Smoke10F
  1. F

    Inspect, test, and maintain automatic sprinkler systems.

    March 23, 2026 · K353 · Corrected April 26, 2026

  2. E

    Have approved installation, maintenance and testing program for fire alarm systems.

    March 23, 2026 · K345 · Corrected April 26, 2026

  3. D

    Properly select, install, inspect, or maintain portable fire extinguishes.

    March 23, 2026 · K355 · Corrected April 26, 2026

  4. D

    Install corridor and hallway doors that block smoke.

    March 23, 2026 · K363 · Corrected April 26, 2026

  5. F

    Provide properly protected cooking facilities.

    December 9, 2024 · K324 · Corrected January 10, 2025

  6. F

    Provide properly protected cooking facilities.

    August 3, 2023 · K324 · Corrected August 30, 2023

  7. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    August 3, 2023 · K345 · Corrected August 30, 2023

  8. E

    Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    August 3, 2023 · K362 · Corrected August 30, 2023

  9. D

    Install corridor and hallway doors that block smoke.

    August 3, 2023 · K363 · Corrected August 30, 2023

  10. D

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    August 3, 2023 · K374 · Corrected August 30, 2023

Gas, Vacuum, and Electrical Systems6F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    March 23, 2026 · K918 · Corrected April 26, 2026

  2. E

    Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

    March 23, 2026 · K926 · Corrected April 26, 2026

  3. F

    Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

    December 9, 2024 · K926 · Corrected January 10, 2025

  4. D

    Have generator or other power source capable of supplying service within 10 seconds.

    December 9, 2024 · K918 · Corrected December 23, 2024

  5. F

    Ensure that testing and maintenance of electrical equipment is performed.

    August 3, 2023 · K921 · Corrected August 30, 2023

  6. F

    Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

    August 3, 2023 · K926 · Corrected August 30, 2023

Egress4F
  1. F

    Have properly located and lighted "Exit" signs.

    March 23, 2026 · K293 · Corrected April 26, 2026

  2. D

    Install emergency lighting that can last at least 1 1/2 hours.

    March 23, 2026 · K291 · Corrected April 26, 2026

  3. F

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    December 9, 2024 · K222 · Corrected December 7, 2024

  4. F

    Have properly located and lighted "Exit" signs.

    August 3, 2023 · K293 · Corrected August 30, 2023

Miscellaneous3F
  1. F

    Have simulated fire drills held at unexpected times.

    March 23, 2026 · K712 · Corrected April 26, 2026

  2. F

    Have simulated fire drills held at unexpected times.

    December 9, 2024 · K712 · Corrected January 10, 2025

  3. F

    Have simulated fire drills held at unexpected times.

    August 3, 2023 · K712 · Corrected August 30, 2023

Services2F
  1. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    December 9, 2024 · K521 · Corrected December 16, 2024

  2. E

    Have properly installed electrical wiring and gas equipment.

    August 3, 2023 · K511 · Corrected August 30, 2023

·

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