Federal inspection record · CMS data as of October 1, 2026
Agawam North Rehab And Nursing
55 Cooper Street, Agawam, MA · (413) 333-8131
- Certified beds
- 124
- Residents per day
- 107
- Ownership
- For-Profit
- Chain
- Stern Consultants
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- December 10, 2002
1
How this home got 2 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Massachusetts.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★2 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Massachusetts homes
Agawam North Rehab And Nursing carries 51 inspection points. That is fewer than 34% of Massachusetts's 339 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Massachusetts: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–6 pts
- 4★ 6–24 pts
- 3★ 24–41 pts
- 2★ 41–76 pts
- 1★ over 76 pts
Bars show every rated home in Massachusetts by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
28 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Resident Rights7E
- E
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
- E
Ensure residents have reasonable access to and privacy in their use of communication methods.
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Give the resident's representative the ability to exercise the resident's rights.
- D
Honor the resident's right to organize and participate in resident/family groups in the facility.
- D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- D
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning6D
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Ensure services provided by the nursing facility meet professional standards of quality.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- C
Assure that each resident’s assessment is updated at least once every 3 months.
- B
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
- B
Ensure each resident receives an accurate assessment.
Quality of Life and Care5D
- D
Provide or get specialized rehabilitative services as required for a resident.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service3E
- D
Ensure that residents are free from significant medication errors.
- E
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control3E
- D
Provide and implement an infection prevention and control program.
- D
Provide and implement an infection prevention and control program.
- E
Provide and implement an infection prevention and control program.
Nutrition and Dietary2F
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nursing and Physician Services2E
- E
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- D
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspection history
2026-06-09
4 health deficiencies · 2 fire-safety deficiencies
Top issue: Infection Control (1 deficiency)
2025-04-09
17 health deficiencies · 0 fire-safety deficiencies
Top issue: Resident Rights (7 deficiencies)
2024-01-23
7 health deficiencies · 1 fire-safety deficiencies
Top issue: Resident Assessment and Care Planning (4 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 55 min of nursing staff time a day, 40 min of it from a registered nurse.
This home
3 h 55 min
Massachusetts average
3 h 56 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 48% of nursing staff and 50% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$86,130 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2025-04-09 | Fine | $86,130 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.4 pts worse | 2.2 | 1.8 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.2 pts worse | 1.6 | 1.4 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine0.2 pts better | 93.1% | 92.9% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.5 pts better | 98.0% | 93.5% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.1 pts better | 3.3% | 3.4% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms15.8 pts better | 1.6% | 17.4% | 13.5% |
| Percentage of long-stay residents who lose too much weight4.9 pts worse | 9.9% | 5.0% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication9.4 pts better | 10.1% | 19.5% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication8.1 pts better | 13.4% | 21.5% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened9.2 pts better | 4.7% | 13.9% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased14 pts better | 1.8% | 15.8% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.7 pts better | 0.0% | 0.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.4 pts better | 0.3% | 1.7% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.8 pts worse | 21.2% | 20.4% | 18.3% |
| Percentage of long-stay residents with pressure ulcers0.4 pts worse | 4.6% | 4.2% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine4.8 pts better | 83.7% | 78.9% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit0.6 pts better | 11.2% | 11.8% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.5 pts worse | 1.9% | 1.4% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine5.2 pts better | 83.3% | 78.1% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission10.1 pts worse | 35.8% | 25.7% | 23.4% |
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Who owns and runs it
44 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Friedman, Shana | 5% Or Greater Direct Ownership Interest · Individual | 12% | 7 facilities |
| Com Family Trust | 5% Or Greater Indirect Ownership Interest · Organization | 10% | 14 facilities |
| Agawam North Propco LLC | Adp Of The SNF · Organization | 0% | 1 facilities |
| Ashkar, Rami | Managing Control - Governing Body · Individual | 0% | 4 facilities |
| Ashkar, Rami | Operational/Managerial Control · Individual | 0% | 4 facilities |
| Ashkar, Rami | Adp Of The SNF · Individual | 0% | 4 facilities |
| Beatty, Brittany | Direct Ownership Interest · Individual | 0% | 6 facilities |
| Beatty, Brittany | Operational/Managerial Control · Individual | 0% | 6 facilities |
| Beatty, Brittany | Adp Of The SNF · Individual | 0% | 6 facilities |
| Com Family Trust | Adp Of The SNF · Organization | 0% | 14 facilities |
| E Newhouse Family Trust | Adp Of The SNF · Organization | 0% | 18 facilities |
| Erblich, Avraham | Managing Control - Governing Body · Individual | 0% | 21 facilities |
| Erblich, Avraham | Operational/Managerial Control · Individual | 0% | 21 facilities |
| Erblich, Avraham | Adp Of The SNF · Individual | 0% | 21 facilities |
| Etn Family Holdings LLC | Operational/Managerial Control · Organization | 0% | 22 facilities |
| Etn Family Holdings LLC | Adp Of The SNF · Organization | 0% | 22 facilities |
| Friedman, Benjamin | Direct Ownership Interest · Individual | 0% | 24 facilities |
| Friedman, Benjamin | Operational/Managerial Control · Individual | 0% | 24 facilities |
| Friedman, Benjamin | Adp Of The SNF · Individual | 0% | 24 facilities |
| Millman, Chaim | Indirect Ownership Interest · Individual | 0% | 21 facilities |
| Millman, Chaim | Managing Control - Governing Body · Individual | 0% | 21 facilities |
| Millman, Chaim | Corporate Officer · Individual | 0% | 21 facilities |
| Millman, Chaim | Operational/Managerial Control · Individual | 0% | 21 facilities |
| Millman, Chaim | Trustee Of The SNF · Individual | 0% | 21 facilities |
| Millman, Chaim | Adp Of The SNF · Individual | 0% | 21 facilities |
| Newhouse, Eric | Direct Ownership Interest · Individual | 0% | 19 facilities |
| Newhouse, Eric | Managing Control - Governing Body · Individual | 0% | 19 facilities |
| Newhouse, Eric | Operational/Managerial Control · Individual | 0% | 19 facilities |
| Newhouse, Eric | Trustee Of The SNF · Individual | 0% | 19 facilities |
| Newhouse, Eric | Adp Of The SNF · Individual | 0% | 19 facilities |
| Plew, Andrea | Operational/Managerial Control · Individual | 0% | 14 facilities |
| Plew, Andrea | Adp Of The SNF · Individual | 0% | 14 facilities |
| Sheps, Boruch | Managing Control - Governing Body · Individual | 0% | 22 facilities |
| Sheps, Boruch | Operational/Managerial Control · Individual | 0% | 22 facilities |
| Sheps, Boruch | Adp Of The SNF · Individual | 0% | 22 facilities |
| Stern Therapy Consultants LLC | Operational/Managerial Control · Organization | 0% | 15 facilities |
| Stern Therapy Consultants LLC | Adp Of The SNF · Organization | 0% | 15 facilities |
| Stern, Bezalel | Adp Of The SNF · Individual | 0% | 20 facilities |
| T Newhouse Family Trust | Adp Of The SNF · Organization | 0% | 18 facilities |
| Tazifor, Roger | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Tazifor, Roger | Adp Of The SNF · Individual | 0% | 1 facilities |
| Tlco Holdings LLC | Operational/Managerial Control · Organization | 0% | 14 facilities |
| Tlco Holdings LLC | Adp Of The SNF · Organization | 0% | 14 facilities |
| Tlm Family Trust | Adp Of The SNF · Organization | 0% | 11 facilities |
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Fire safety
3 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Services2D
- D
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D
Have elevators that firefighters can control in the event of a fire.
Smoke1F
- F
Inspect, test, and maintain automatic sprinkler systems.
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Other homes nearby
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Agawam West Rehab And Nursing
Agawam, MA · Stern Consultants
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 40 min
- Fines
- $0
-
Agawam South Rehab And Nursing
Agawam, MA · Stern Consultants
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 3 h 47 min
- Fines
- $0
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Agawam East Rehab And Nursing
Agawam, MA · Stern Consultants
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 3 h 43 min
- Fines
- $0