Federal inspection record · CMS data as of October 1, 2026
15 Craigside
15 Craigside Place, Honolulu, HI · (808) 523-7000
- CMS high-performer trophy
- Certified beds
- 45
- Residents per day
- 43
- Ownership
- Non-Profit
- Chain
- No chain reported
- Medicare / Medicaid
- Medicare
- Certified since
- July 6, 2012
1
How this home got 5 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Hawaii.
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Staffing
★★★★★no change (already 5)
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
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Quality measures
★★★★★no change (already 5)
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★5 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Hawaii homes
15 Craigside carries 3 inspection points. That is fewer than 98% of Hawaii's 41 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Hawaii: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–20 pts
- 4★ 20–48 pts
- 3★ 48–69 pts
- 2★ 69–86 pts
- 1★ over 86 pts
Bars show every rated home in Hawaii by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
5 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Quality of Life and Care2D
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights1D
- D
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Nutrition and Dietary1D
- D
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Infection Control1D
- D
Provide and implement an infection prevention and control program.
Inspection history
2025-06-23
4 health deficiencies · 0 fire-safety deficiencies
Top issue: Infection Control (1 deficiency)
2024-07-26
0 health deficiencies · 0 fire-safety deficiencies
No concentrated health issue counts in this cycle.
2023-08-25
1 health deficiencies · 0 fire-safety deficiencies
Top issue: Quality of Life and Care (1 deficiency)
4
Nursing time per resident, per day
Each resident here gets about 4 h 42 min of nursing staff time a day, 1 h 52 min of it from a registered nurse.
This home
4 h 42 min
Hawaii average
5 h
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 17% of nursing staff and 0% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.1 pts worse | 1.2 | 1.1 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.3 pts better | 0.5 | 0.8 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.7 pts better | 100.0% | 96.3% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.4 pts better | 100.0% | 95.6% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.3 pts worse | 2.3% | 2.0% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms1.3 pts better | 0.0% | 1.3% | 13.5% |
| Percentage of long-stay residents who lose too much weight2.9 pts better | 2.4% | 5.3% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication9.5 pts better | 0.0% | 9.5% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication2.5 pts better | 9.9% | 12.4% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.3 pts better | 0.0% | 0.3% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened12 pts better | 6.1% | 18.1% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased0.2 pts better | 16.7% | 16.9% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.9 pts better | 0.0% | 0.9% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.6 pts better | 0.6% | 2.2% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence4.8 pts worse | 21.9% | 17.1% | 18.3% |
| Percentage of long-stay residents with pressure ulcers0.8 pts better | 2.7% | 3.5% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine16.9 pts better | 100.0% | 83.1% | 82.3% |
·
Who owns and runs it
34 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Arcadia Community Services | 5% Or Greater Direct Ownership Interest · Organization | 100% | 2 facilities |
| Arcadia Elder Services | Operational/Managerial Control · Organization | 0% | 3 facilities |
| Arcadia Elder Services | Adp Of The SNF · Organization | 0% | 3 facilities |
| Bunn, Andrew | Managing Control - Governing Body · Individual | 0% | 3 facilities |
| Bunn, Andrew | Corporate Director · Individual | 0% | 3 facilities |
| Chang, Corlis | Managing Control - Governing Body · Individual | 0% | 3 facilities |
| Chang, Corlis | Corporate Director · Individual | 0% | 3 facilities |
| Ho'okano, Keleka | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Ho'okano, Keleka | Adp Of The SNF · Individual | 0% | 1 facilities |
| Koehl, Albert | Managing Control - Governing Body · Individual | 0% | 3 facilities |
| Koehl, Albert | Corporate Director · Individual | 0% | 3 facilities |
| Komagome, Bree | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Komagome, Bree | Adp Of The SNF · Individual | 0% | 2 facilities |
| Lai, Vivian | Corporate Officer · Individual | 0% | 3 facilities |
| Lai, Vivian | Adp Of The SNF · Individual | 0% | 3 facilities |
| Magana, Raoul | Managing Control - Governing Body · Individual | 0% | 3 facilities |
| Magana, Raoul | Corporate Director · Individual | 0% | 3 facilities |
| Okamoto, Lauren | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Okamoto, Lauren | Adp Of The SNF · Individual | 0% | 2 facilities |
| Popham, David | Managing Control - Governing Body · Individual | 0% | 3 facilities |
| Popham, David | Corporate Director · Individual | 0% | 3 facilities |
| Queens University Medical Group | Operational/Managerial Control · Organization | 0% | 1 facilities |
| Queens University Medical Group | Adp Of The SNF · Organization | 0% | 1 facilities |
| Reichhardt, Laura | Managing Control - Governing Body · Individual | 0% | 3 facilities |
| Reichhardt, Laura | Corporate Director · Individual | 0% | 3 facilities |
| Reinker, Kent | Managing Control - Governing Body · Individual | 0% | 3 facilities |
| Reinker, Kent | Corporate Director · Individual | 0% | 3 facilities |
| Sayin, Lucas | Managing Control - Governing Body · Individual | 0% | 3 facilities |
| Sayin, Lucas | Corporate Director · Individual | 0% | 3 facilities |
| Schulberg, Suzie | Corporate Officer · Individual | 0% | 3 facilities |
| Sinnaduray, Rushan | Managing Control - Governing Body · Individual | 0% | 3 facilities |
| Sinnaduray, Rushan | Corporate Director · Individual | 0% | 3 facilities |
| Zorn, Martin | Managing Control - Governing Body · Individual | 0% | 3 facilities |
| Zorn, Martin | Corporate Director · Individual | 0% | 3 facilities |
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