Federal inspection record · CMS data as of October 1, 2026

Woodward Hills Health and Rehabilitation Center

39312 Woodward Ave, Bloomfield Hills, MI · (248) 644-5522

CMS overall rating

3 of 5

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Certified beds
190
Residents per day
131
Ownership
For-Profit
Chain
Optalis Health & Rehabilitation
Medicare / Medicaid
Medicare + Medicaid
Certified since
January 3, 1995

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Michigan.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Michigan homes

Woodward Hills Health and Rehabilitation Center carries 118 inspection points. That is fewer than 21% of Michigan's 420 rated homes.

5★4★3★2★1★+13 homes above 286.7505102550100200inspection points → fewer is better on the leftThis home · 118 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Michigan: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–18 pts
  • 4★ 18–46 pts
  • 3★ 46–78 pts
  • 2★ 78–123 pts
  • 1★ over 123 pts

Bars show every rated home in Michigan by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

54 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 4 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 34 4 pts
E 15 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (4)

  1. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 15, 2026 · Complaint inspection · Quality of Life and Care · F689 · Corrected July 8, 2026

  2. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    August 5, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected August 20, 2025

  3. G

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    December 4, 2024 · Complaint inspection · Quality of Life and Care · F686 · Corrected January 15, 2025

  4. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    December 4, 2024 · Complaint inspection · Quality of Life and Care · F689 · Corrected December 23, 2024

Everything else, by area of care

Quality of Life and Care22E
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    August 12, 2026 · Complaint · F684 · Corrected September 8, 2026

  2. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    August 12, 2026 · Complaint · F686 · Corrected September 8, 2026

  3. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    April 22, 2026 · Complaint · F684 · Corrected May 7, 2026

  4. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    March 4, 2026 · Standard · F677 · Corrected April 2, 2026

  5. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    March 4, 2026 · Complaint · F684 · Corrected April 2, 2026

  6. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 4, 2026 · Standard · F689 · Corrected April 2, 2026

  7. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    March 4, 2026 · Complaint · F690 · Corrected April 2, 2026

  8. D

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    March 4, 2026 · Standard · F694 · Corrected April 2, 2026

  9. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    May 28, 2025 · Complaint · F686 · Corrected June 18, 2025

  10. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 11, 2025 · Complaint · F689 · Corrected April 1, 2025

  11. D

    Provide safe, appropriate pain management for a resident who requires such services.

    March 11, 2025 · Complaint · F697 · Corrected April 1, 2025

  12. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 4, 2024 · Standard · F684 · Corrected January 15, 2025

  13. D

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    December 4, 2024 · Standard · F694 · Corrected December 20, 2024

  14. D

    Provide medically-related social services to help each resident achieve the highest possible quality of life.

    December 4, 2024 · Standard · F745 · Corrected January 15, 2025

  15. D

    Provide or obtain dental services for each resident.

    December 4, 2024 · Complaint · F791 · Corrected December 20, 2024

  16. E

    Provide medically-related social services to help each resident achieve the highest possible quality of life.

    February 7, 2024 · Complaint · F745 · Corrected February 29, 2024

  17. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    October 5, 2023 · Standard · F677 · Corrected October 25, 2023

  18. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    October 5, 2023 · Complaint · F684 · Corrected October 25, 2023

  19. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    October 5, 2023 · Standard · F689 · Corrected October 25, 2023

  20. D

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    October 5, 2023 · Standard · F676 · Corrected October 25, 2023

  21. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    October 5, 2023 · Standard · F690 · Corrected October 25, 2023

  22. D

    Provide medically-related social services to help each resident achieve the highest possible quality of life.

    October 5, 2023 · Standard · F745 · Corrected October 25, 2023

Resident Rights9E
  1. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    March 4, 2026 · Standard · F554 · Corrected April 2, 2026

  2. D

    Ensure residents have reasonable access to and privacy in their use of communication methods.

    March 4, 2026 · Standard · F576 · Corrected April 2, 2026

  3. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    August 5, 2025 · Complaint · F584 · Corrected August 20, 2025

  4. D

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    May 28, 2025 · Complaint · F585 · Corrected June 18, 2025

  5. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    March 11, 2025 · Complaint · F550 · Corrected April 1, 2025

  6. E

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    December 4, 2024 · Complaint · F550 · Corrected December 20, 2024

  7. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    December 4, 2024 · Standard · F584 · Corrected January 15, 2025

  8. E

    Allow residents to self-administer drugs if determined clinically appropriate.

    October 5, 2023 · Standard · F554 · Corrected October 25, 2023

  9. E

    Reasonably accommodate the needs and preferences of each resident.

    October 5, 2023 · Complaint · F558 · Corrected October 25, 2023

Pharmacy Service5E
  1. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    March 4, 2026 · Standard · F761 · Corrected April 2, 2026

  2. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    December 4, 2024 · Standard · F755 · Corrected December 23, 2024

  3. E

    Ensure that residents are free from significant medication errors.

    December 4, 2024 · Standard · F760 · Corrected January 13, 2025

  4. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    December 4, 2024 · Standard · F756 · Corrected December 20, 2024

  5. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    October 5, 2023 · Standard · F761 · Corrected October 25, 2023

Freedom from Abuse, Neglect, and Exploitation4D
  1. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    May 28, 2025 · Complaint · F600 · Corrected June 18, 2025

  2. D

    Respond appropriately to all alleged violations.

    May 28, 2025 · Complaint · F610 · Corrected June 18, 2025

  3. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    March 11, 2025 · Complaint · F609 · Corrected April 1, 2025

  4. D

    Respond appropriately to all alleged violations.

    February 7, 2024 · Complaint · F610 · Corrected February 29, 2024

Infection Control3E
  1. D

    Provide and implement an infection prevention and control program.

    March 4, 2026 · Complaint · F880 · Corrected April 2, 2026

  2. E

    Provide and implement an infection prevention and control program.

    December 4, 2024 · Standard · F880 · Corrected December 20, 2024

  3. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    December 4, 2024 · Standard · F883 · Corrected December 20, 2024

Resident Assessment and Care Planning3D
  1. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    December 4, 2024 · Standard · F645 · Corrected December 23, 2024

  2. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    May 28, 2024 · Complaint · F658 · Corrected April 24, 2024

  3. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    October 5, 2023 · Standard · F658 · Corrected October 25, 2023

Environmental1E
  1. E

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    March 4, 2026 · Complaint · F921 · Corrected April 2, 2026

Administration1D
  1. D

    Provide timely, quality laboratory services/tests to meet the needs of residents.

    March 4, 2026 · Standard · F770 · Corrected April 2, 2026

Nursing and Physician Services1D
  1. D

    Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    May 28, 2025 · Complaint · F712 · Corrected June 18, 2025

Nutrition and Dietary1F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    December 4, 2024 · Standard · F812 · Corrected December 20, 2024

Inspection history

  1. 2026-03-04

    15 health deficiencies · 7 fire-safety deficiencies

    Top issue: Quality of Life and Care (9 deficiencies)

  2. 2024-12-04

    26 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (10 deficiencies)

  3. 2023-10-05

    13 health deficiencies · 10 fire-safety deficiencies

    Top issue: Quality of Life and Care (7 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 52 min of nursing staff time a day, 37 min of it from a registered nurse.

This home

3 h 52 min

Michigan average

4 h 2 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 50% of nursing staff and 38% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$17,345 in federal fines on record over the past three years.

DatePenaltyAmount
2025-08-05Fine$17,345
2024-12-04Payment Denial · 20 day denial$0

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.8 pts worse2.51.71.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.4 pts better1.21.61.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine4.6 pts better100.0%95.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.4 pts worse95.1%95.5%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.7 pts worse3.7%3.0%3.2%
Percentage of long-stay residents who have depressive symptoms3.8 pts worse8.3%4.5%13.5%
Percentage of long-stay residents who lose too much weight0.1 pts better5.4%5.5%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication3.8 pts worse23.2%19.4%19.5%
Percentage of long-stay residents who received an antipsychotic medication7.3 pts better7.4%14.7%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened1 pts worse12.1%11.1%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased1.6 pts better9.1%10.7%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.7 pts better0.0%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.8 pts better0.7%1.5%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence5 pts better14.4%19.4%18.3%
Percentage of long-stay residents with pressure ulcers2.7 pts better2.3%5.0%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine16.3 pts better99.7%83.4%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit3.4 pts better8.3%11.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.1 pts better1.0%1.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine12 pts better93.5%81.5%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission3.1 pts worse27.0%23.9%23.4%

·

Who owns and runs it

39 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Om Holdco, LLC5% Or Greater Direct Ownership Interest · Organization100%4 facilities
Charles Franklin LLC5% Or Greater Indirect Ownership Interest · Organization0%22 facilities
Charles Franklin LLCAdp Of The SNF · Organization0%22 facilities
Charles Westland LLC5% Or Greater Indirect Ownership Interest · Organization0%20 facilities
Charles Westland LLCAdp Of The SNF · Organization0%20 facilities
Conner, MarianneAdp Of The SNF · Individual0%11 facilities
Dunn, CharlesIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%14 facilities
East West Bank5% Or Greater Security Interest · Organization0%23 facilities
Hemant Shah 2018 Irrevocable Trust5% Or Greater Indirect Ownership Interest · Organization0%23 facilities
Hemant Shah 2018 Irrevocable TrustAdp Of The SNF · Organization0%23 facilities
Imam, KhaledOperational/Managerial Control · Individual0%2 facilities
Imam, KhaledAdp Of The SNF · Individual0%2 facilities
Johnson, RyanOperational/Managerial Control · Individual0%1 facilities
Johnson, RyanAdp Of The SNF · Individual0%1 facilities
Merchants Bank Of Indiana5% Or Greater Mortgage Interest · Organization0%4 facilities
Om Holdco, LLCAdp Of The SNF · Organization0%4 facilities
Optalis LP Investors 1, LLC5% Or Greater Indirect Ownership Interest · Organization0%4 facilities
Optalis LP Investors 1, LLCAdp Of The SNF · Organization0%4 facilities
Optum Management Solutions. IncIndirect Ownership Interest · Organization0%24 facilities
Optum Management Solutions. IncOperational/Managerial Control · Organization0%24 facilities
Optum Management Solutions. IncAdp Of The SNF · Organization0%24 facilities
Paar 108 LLC5% Or Greater Indirect Ownership Interest · Organization0%32 facilities
Paar 108 LLCAdp Of The SNF · Organization0%32 facilities
Patel, RajanManaging Control - Governing Body · Individual0%17 facilities
Patel, RajanOperational/Managerial Control · Individual0%17 facilities
Pinal R. Patel 2017 Irrevocable Trust F/B/O Aarna R. Patel5% Or Greater Indirect Ownership Interest · Organization0%30 facilities
Pinal R. Patel 2017 Irrevocable Trust F/B/O Aarna R. PatelAdp Of The SNF · Organization0%30 facilities
Pinal R. Patel 2017 Irrevocable Trust F/B/O Ansh R. Patel5% Or Greater Indirect Ownership Interest · Organization0%30 facilities
Pinal R. Patel 2017 Irrevocable Trust F/B/O Ansh R. PatelAdp Of The SNF · Organization0%30 facilities
Pinal R. Patel 2020 Irrevocable Family Trust Uad 10-6-20205% Or Greater Indirect Ownership Interest · Organization0%30 facilities
Pinal R. Patel 2020 Irrevocable Family Trust Uad 10-6-2020Adp Of The SNF · Organization0%30 facilities
Rajan G Patel 2020 Irr Fam Tr Uad 12-3-20205% Or Greater Indirect Ownership Interest · Organization0%30 facilities
Rajan G Patel 2020 Irr Fam Tr Uad 12-3-2020Adp Of The SNF · Organization0%30 facilities
Shah, HemantIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%14 facilities
Sharon, RobertOperational/Managerial Control · Individual0%15 facilities
Sharon, RobertAdp Of The SNF · Individual0%15 facilities
Snw LLC5% Or Greater Indirect Ownership Interest · Organization0%23 facilities
Snw LLCAdp Of The SNF · Organization0%23 facilities
Veres, ErnestOperational/Managerial Control · Individual0%1 facilities

·

Fire safety

20 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Egress7E
  1. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    March 4, 2026 · K211 · Corrected April 2, 2026

  2. E

    Have properly located and lighted "Exit" signs.

    March 4, 2026 · K293 · Corrected April 2, 2026

  3. D

    Install emergency lighting that can last at least 1 1/2 hours.

    March 4, 2026 · K291 · Corrected April 2, 2026

  4. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    December 4, 2024 · K211 · Corrected December 20, 2024

  5. E

    Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    December 4, 2024 · K225 · Corrected December 20, 2024

  6. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    October 5, 2023 · K211 · Corrected October 25, 2023

  7. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    October 5, 2023 · K222 · Corrected October 25, 2023

Smoke5F
  1. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    March 4, 2026 · K321 · Corrected April 2, 2026

  2. E

    Install an approved automatic sprinkler system.

    December 4, 2024 · K351 · Corrected December 20, 2024

  3. F

    Provide properly protected cooking facilities.

    October 5, 2023 · K324 · Corrected October 25, 2023

  4. F

    Inspect, test, and maintain automatic sprinkler systems.

    October 5, 2023 · K353 · Corrected October 25, 2023

  5. F

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    October 5, 2023 · K372 · Corrected October 25, 2023

Gas, Vacuum, and Electrical Systems3F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    October 5, 2023 · K918 · Corrected October 25, 2023

  2. E

    Ensure proper usage of power strips and extension cords.

    October 5, 2023 · K920 · Corrected October 25, 2023

  3. E

    Have proper medical gas storage and administration areas.

    October 5, 2023 · K923 · Corrected October 25, 2023

Services2F
  1. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    March 4, 2026 · K521 · Corrected April 2, 2026

  2. D

    Have an externally vented heating system.

    October 5, 2023 · K522 · Corrected October 25, 2023

Miscellaneous2F
  1. F

    Have simulated fire drills held at unexpected times.

    March 4, 2026 · K712 · Corrected April 2, 2026

  2. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    October 5, 2023 · K761 · Corrected October 25, 2023

Emergency Preparedness1F
  1. F

    Conduct testing and exercise requirements.

    March 4, 2026 · E39 · Corrected April 2, 2026

·

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