Crystal, MN

Woodlake Healthcare And Rehabilitation Center

4-star overall rating with 3-star inspections with 6 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

8000 Bass Lake Road, Crystal, MN

(763) 531-5000

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

188

Certified beds

Average residents

159

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1988-02-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

1.04

Registered nurse staffing

LPN hours / resident day

0.90

Licensed practical nurse staffing

Aide hours / resident day

2.43

Nurse aide staffing

Weekend hours

4.12

Weekend nurse staffing

RN turnover

34%

Annual RN turnover

Total nurse turnover

29%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.3
1.7
0.4 pts better
1.9
0.6 pts better
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 0.6
2.0
1.4 pts better
1.8
1.2 pts better
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 90.2%
97.3%
7.1 pts worse
93.4%
3.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 73.4%
96.1%
22.7 pts worse
95.5%
22.1 pts worse
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 2.3%
3.9%
1.6 pts better
3.3%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 1.0%
4.3%
3.3 pts better
11.4%
10.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 4.6%
4.1%
0.5 pts worse
5.4%
0.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 13.1%
12.4%
0.7 pts worse
19.6%
6.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 17.0%
17.5%
0.5 pts better
16.7%
0.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 29.1%
22.5%
6.6 pts worse
16.3%
12.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 17.5%
18.6%
1.1 pts better
14.9%
2.6 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.4%
2.3%
1.9 pts better
1.0%
0.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 2.3%
2.6%
0.3 pts better
1.7%
0.6 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 22.4%
24.8%
2.4 pts better
19.8%
2.6 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 3.7%
5.4%
1.7 pts better
5.1%
1.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 75.5%
88.6%
13.1 pts worse
81.7%
6.2 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 12.8%
14.0%
1.2 pts better
12.0%
0.8 pts worse
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 1.2%
1.9%
0.7 pts better
1.6%
0.4 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 64.1%
82.7%
18.6 pts worse
79.7%
15.6 pts worse
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 19.8%
23.1%
3.3 pts better
23.9%
4.1 pts better
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-12-18 · Fire 2025-12-18

6 health deficiencies

Top issue: Resident Rights (3 deficiencies)

5 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2024-10-25 · Fire 2024-10-25

5 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

12 fire-safety deficiencies

Top issue: Smoke (5 deficiencies)

Cycle 3 Health 2024-01-26 · Fire 2024-01-26

20 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

7 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-12-18

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-01-19

E · Potential for more than minimal harm 2025-12-18

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2026-01-19

E · Potential for more than minimal harm 2025-12-18

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2026-01-19

E · Potential for more than minimal harm 2025-12-18

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2026-01-19

E · Potential for more than minimal harm 2025-12-18

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2026-01-19

F · Potential for more than minimal harm 2024-10-25

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-11-29

E · Potential for more than minimal harm 2024-10-25

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-11-29

E · Potential for more than minimal harm 2024-10-25

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-11-29

E · Potential for more than minimal harm 2024-10-25

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-11-29

E · Potential for more than minimal harm 2024-10-25

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-11-29

D · Potential for more than minimal harm 2024-10-25

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-11-29

D · Potential for more than minimal harm 2024-10-25

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-11-29

D · Potential for more than minimal harm 2024-10-25

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-11-29

D · Potential for more than minimal harm 2024-10-25

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2024-11-29

D · Potential for more than minimal harm 2024-10-25

K930 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper storage of liquid oxygen.

Corrected 2024-11-29

C · Minimal harm 2024-10-25

E25 · Emergency Preparedness Deficiencies

Fire Safety

Create arrangements with other facilities to receive patients.

Corrected 2024-12-04

C · Minimal harm 2024-10-25

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2024-12-04

F · Potential for more than minimal harm 2024-01-26

K225 · Egress Deficiencies

Fire Safety

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Corrected 2024-02-23

F · Potential for more than minimal harm 2024-01-26

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-02-23

F · Potential for more than minimal harm 2024-01-26

K901 · Electrical Deficiencies

Fire Safety

Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

Corrected 2024-02-23

D · Potential for more than minimal harm 2024-01-26

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-02-23

C · Minimal harm 2024-01-26

K346 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2024-02-23

C · Minimal harm 2024-01-26

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-02-23

C · Minimal harm 2024-01-26

K354 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2024-02-23

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-12-18

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2026-01-19

D · Potential for more than minimal harm 2025-12-18

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-01-19

D · Potential for more than minimal harm 2025-12-18

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-01-19

E · Potential for more than minimal harm 2025-09-12

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2025-10-21

D · Potential for more than minimal harm 2025-09-12

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-10-21

D · Potential for more than minimal harm 2025-07-17

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-08-22

D · Potential for more than minimal harm 2024-11-26

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-12-20

D · Potential for more than minimal harm 2024-10-25

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-12-04

D · Potential for more than minimal harm 2024-10-25

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2024-12-04

D · Potential for more than minimal harm 2024-10-25

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-12-04

D · Potential for more than minimal harm 2024-10-25

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-04

D · Potential for more than minimal harm 2024-02-12

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-03-15

D · Potential for more than minimal harm 2024-02-12

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-03-08

D · Potential for more than minimal harm 2024-02-12

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-03-15

F · Potential for more than minimal harm 2024-01-26

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-02-23

E · Potential for more than minimal harm 2024-01-26

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-02-23

E · Potential for more than minimal harm 2024-01-26

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-02-23

E · Potential for more than minimal harm 2024-01-26

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-02-23

D · Potential for more than minimal harm 2024-01-26

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2024-02-23

D · Potential for more than minimal harm 2024-01-26

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2024-02-23

D · Potential for more than minimal harm 2024-01-26

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-02-23

D · Potential for more than minimal harm 2024-01-26

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-02-23

D · Potential for more than minimal harm 2024-01-19

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-02-09

D · Potential for more than minimal harm 2023-12-28

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-01-19

D · Potential for more than minimal harm 2023-12-28

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-01-19

D · Potential for more than minimal harm 2023-07-13

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-08-04

D · Potential for more than minimal harm 2023-06-30

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-08-04

D · Potential for more than minimal harm 2023-06-30

F773 · Administration Deficiencies

Health

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Corrected 2023-08-04

D · Potential for more than minimal harm 2023-04-20

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-05-13

D · Potential for more than minimal harm 2023-03-08

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-04-21

D · Potential for more than minimal harm 2023-03-08

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-04-21

Penalties and ownership

What sits behind the stars

Ownership

New Hope Operator Holdings LLC

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 2024-08-01
Brady, Jaime

Operational/Managerial Control · Individual

0% 1 facilities 2024-08-01
Ccp Mn Holdings, LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 2 facilities 2024-08-01
Knobel, Reuven

5% Or Greater Indirect Ownership Interest · Individual

0% 2 facilities 2024-08-01
Knobel, Reuven

Operational/Managerial Control · Individual

0% 2 facilities 2024-08-01
Knobel, Reuven

Corporate Officer · Individual

0% 2 facilities 2024-08-01
Mn Hc Partnership 102 LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 1 facilities 2024-08-01
Mn Holdings 102 LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 1 facilities 2024-08-01
Murphy, Kelly

Operational/Managerial Control · Individual

0% 2 facilities 2024-08-01
New Hope Hc LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 1 facilities 2024-08-01
New Hope Operator Holdings LLC

Operational/Managerial Control · Organization

0% 1 facilities 2025-01-08
Popular Bank

5% Or Greater Mortgage Interest · Organization

0% 9 facilities 2024-08-01
Rasquinha, Clemencia

Operational/Managerial Control · Individual

0% 3 facilities 2024-08-01
Rsyt 2024 Family Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 1 facilities 2024-08-01
Ryst 2024 Family Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 1 facilities 2024-08-01
Schmitz, Michaela

Operational/Managerial Control · Individual

0% 1 facilities 2024-10-14
Tarlow, Leon

5% Or Greater Indirect Ownership Interest · Individual

0% 2 facilities 2024-08-01
Tarlow, Leon

Operational/Managerial Control · Individual

0% 2 facilities 2024-08-01
Tarlow, Leon

Corporate Officer · Individual

0% 2 facilities 2024-08-01
Taylor, Robert

Operational/Managerial Control · Individual

0% 5 facilities 2024-08-01
The Alliven Group LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 1 facilities 2024-08-01
Tsi Family Trust 2024

5% Or Greater Indirect Ownership Interest · Organization

0% 1 facilities 2024-08-01

Nearby options

Other facilities in reach

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North Ridge Health And Rehab

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1-star overall rating with 1-star inspections with Special Focus status with $25,480 in total fines with 30 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
4 / 5
Fines
$25,480
#2

Maranatha Care Center

Brooklyn Center, MN

5-star overall rating with 4-star inspections with 1 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
4 / 5
Staffing
5 / 5
Fines
$0
#3

The Terrace at Crystal LLC

Crystal, MN

0-star overall rating with 0-star inspections with Special Focus status with $174,044 in total fines with 31 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
0 / 5
Health
0 / 5
Staffing
0 / 5
Fines
$174,044

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