Wolfeboro, NH

Wolfeboro Bay Center

2-star overall rating with 2-star inspections with 2 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

39 Clipper Drive, Wolfeboro, NH

(603) 569-3950

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

104

Certified beds

Average residents

65

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

603 Healthcare

Operator or chain grouping

Approved since

1997-02-12

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

7 facilities

Chain averages 2 overall / 3 health / 2 staffing / 2 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.73

Registered nurse staffing · state 0.74 · national 0.68

LPN hours / resident day

0.78

Licensed practical nurse staffing · state 0.76 · national 0.87

Aide hours / resident day

2.07

Nurse aide staffing · state 2.39 · national 2.35

Total nurse hours

3.58

All reported nurse hours · state 3.88 · national 3.89

Licensed hours

1.51

RN + LPN hours · state 1.49 · national 1.54

Weekend hours

3.35

Weekend nurse staffing · state 3.44 · national 3.43

Weekend RN hours

0.50

Weekend registered nurse coverage · state 0.51 · national 0.47

Physical therapist

0.01

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.73

CMS adjusted RN staffing hours

Adjusted total hours

3.58

CMS adjusted total nurse staffing hours

Case-mix index

1.37

Higher values indicate more complex resident acuity

RN turnover

65%

Annual RN turnover · state 45% · national 45%

Total nurse turnover

61%

Annual nurse turnover · state 49% · national 46%

SNF VBP

Value-based purchasing

Program rank

8,541

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

26.38

Composite VBP score used to determine payment impact.

Payment multiplier

0.9841

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

6.55

Baseline 17.67% · Performance 18.40% · Measure score 6.55 · Achievement 6.55 · Improvement 0

Healthcare-associated infections

0.83

Baseline 4.77% · Performance 7.59% · Measure score 0.83 · Achievement 0.83 · Improvement 0

Total nurse turnover

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Adjusted total nurse staffing

0.53

Baseline 3.47 hours · Performance 3.23 hours · Measure score 0.53 · Achievement 0.53 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.19%
10.72%
0.5 pts better
No Different than the National Rate · Eligible stays 100 · Observed rate 9% · Lower 95% interval 7.35%
Discharge to community 58.34%
50.57%
7.8 pts better
No Different than the National Rate · Eligible stays 63 · Observed rate 55.56% · Lower 95% interval 49.86%
Medicare spending per beneficiary 0.83
1.02
0.2 pts better
Drug regimen review with follow-up 97.62%
95.27%
2.4 pts better
Numerator 41 · Denominator 42
Falls with major injury 2.38%
0.77%
1.6 pts worse
Numerator 1 · Denominator 42
Discharge self-care score 24.14%
53.69%
29.5 pts worse
Numerator 7 · Denominator 29
Discharge mobility score 37.93%
50.94%
13 pts worse
Numerator 11 · Denominator 29
Pressure ulcers or injuries, new or worsened 2.44%
2.29%
0.1 pts worse
Numerator 1 · Denominator 41 · Adjusted rate 2.53%
Healthcare-associated infections requiring hospitalization 7.59%
7.12%
0.5 pts worse
No Different than the National Rate · Eligible stays 45 · Observed rate 8.89% · Lower 95% interval 3.98%
Staff COVID-19 vaccination coverage 5.71%
8.2%
2.5 pts worse
Numerator 4 · Denominator 70
Staff flu vaccination coverage 53.33%
42%
11.3 pts better
Numerator 40 · Denominator 75
Discharge function score 44.83%
56.45%
11.6 pts worse
Numerator 13 · Denominator 29
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 5 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 18 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 33.33%
25.2%
8.1 pts better
Numerator 8 · Denominator 24

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.7
1.6
0.1 pts worse
1.9
0.2 pts better
Long Stay · 20240701-20250630 · Adjusted 1.7 · Observed 1.6 · Expected 1.8 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 2.8
1.9
0.9 pts worse
1.8
1 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.8 · Observed 2.6 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.1%
96.4%
2.7 pts better
93.4%
5.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 96.2% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 99.1%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 96.6%
98.0%
1.4 pts worse
95.5%
1.1 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 96.6%
Percentage of long-stay residents experiencing one or more falls with major injury 7.3%
4.5%
2.8 pts worse
3.3%
4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 7.5% · Q2 5.4% · Q3 9.7% · Q4 6.6% · 4Q avg 7.3% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 25.6%
9.7%
15.9 pts worse
11.4%
14.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.9% · Q2 40.7% · Q3 29.0% · Q4 29.3% · 4Q avg 25.6%
Percentage of long-stay residents who lose too much weight 2.4%
5.5%
3.1 pts better
5.4%
3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.7% · Q2 0.0% · Q3 4.3% · Q4 2.2% · 4Q avg 2.4%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 10.0%
18.9%
8.9 pts better
19.6%
9.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 12.8% · Q2 11.4% · Q3 10.2% · Q4 6.2% · 4Q avg 10.0%
Percentage of long-stay residents who received an antipsychotic medication 16.9%
18.7%
1.8 pts better
16.7%
0.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 16.7% · Q2 21.2% · Q3 13.5% · Q4 16.7% · 4Q avg 16.9% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 10.5%
19.2%
8.7 pts better
16.3%
5.8 pts better
Long Stay · 2024Q4-2025Q3 · Q2 18.5% · Q3 7.3% · Q4 3.3% · 4Q avg 10.5% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 14.6%
21.9%
7.3 pts better
14.9%
0.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 25.0% · Q2 15.4% · Q3 10.4% · Q4 10.4% · 4Q avg 14.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 6.0%
1.3%
4.7 pts worse
1.0%
5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.7% · Q2 8.8% · Q3 5.1% · Q4 3.6% · 4Q avg 6.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 3.1%
2.4%
0.7 pts worse
1.7%
1.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.0% · Q2 1.9% · Q3 1.6% · Q4 3.3% · 4Q avg 3.1% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 24.6%
26.7%
2.1 pts better
19.8%
4.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 16.1% · Q2 41.5% · Q3 22.6% · Q4 19.0% · 4Q avg 24.6%
Percentage of long-stay residents with pressure ulcers 1.5%
4.4%
2.9 pts better
5.1%
3.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.7% · Q2 2.9% · Q3 1.4% · Q4 0.0% · 4Q avg 1.5% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 92.0%
85.6%
6.4 pts better
81.7%
10.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 63.6% · Q2 97.4% · Q3 100.0% · Q4 100.0% · 4Q avg 92.0%
Percentage of short-stay residents who had an outpatient emergency department visit 22.3%
14.1%
8.2 pts worse
12.0%
10.3 pts worse
Short Stay · 20240701-20250630 · Adjusted 22.3% · Observed 23.7% · Expected 11.9% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 4.3%
1.7%
2.6 pts worse
1.6%
2.7 pts worse
Short Stay · 2024Q4-2025Q3 · Q2 5.0% · Q3 4.0% · Q4 6.9% · 4Q avg 4.3% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 89.5%
83.0%
6.5 pts better
79.7%
9.8 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 89.5%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 25.7%
22.1%
3.6 pts worse
23.9%
1.8 pts worse
Short Stay · 20240701-20250630 · Adjusted 25.7% · Observed 28.9% · Expected 26.8% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-21 · Fire 2025-02-21

2 health deficiencies

Top issue: Pharmacy Service (1 deficiency)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2024-01-19 · Fire 2024-01-19

10 health deficiencies

Top issue: Nursing and Physician Services (4 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 3 Health 2023-01-09 · Fire 2023-01-09

15 health deficiencies

Top issue: Pharmacy Service (4 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2025-02-21

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2025-04-08

D · Potential for more than minimal harm 2025-02-21

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-04-08

D · Potential for more than minimal harm 2025-02-21

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2025-04-08

B · Minimal harm 2024-01-19

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-01-17

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-02-21

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-04-01

D · Potential for more than minimal harm 2025-02-21

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-04-01

E · Potential for more than minimal harm 2024-01-19

F712 · Nursing and Physician Services Deficiencies

Health

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Corrected 2024-02-20

E · Potential for more than minimal harm 2024-01-19

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-03-07

E · Potential for more than minimal harm 2024-01-19

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-02-29

E · Potential for more than minimal harm 2024-01-19

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-03-04

D · Potential for more than minimal harm 2024-01-19

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-03-04

D · Potential for more than minimal harm 2024-01-19

F730 · Nursing and Physician Services Deficiencies

Health

Observe each nurse aide's job performance and give regular training.

Corrected 2024-02-26

D · Potential for more than minimal harm 2024-01-19

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-02-23

D · Potential for more than minimal harm 2024-01-19

F947 · Nursing and Physician Services Deficiencies

Health

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2024-02-29

B · Minimal harm 2024-01-19

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-02-27

B · Minimal harm 2024-01-19

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-03-08

B · Minimal harm 2023-11-01

F567 · Resident Rights Deficiencies

Health

Honor the resident's right to manage his or her financial affairs.

Corrected 2023-12-13

B · Minimal harm 2023-11-01

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2023-12-13

D · Potential for more than minimal harm 2023-07-18

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-08-28

D · Potential for more than minimal harm 2023-07-18

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2023-08-29

D · Potential for more than minimal harm 2023-07-18

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-07-26

D · Potential for more than minimal harm 2023-07-18

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-08-28

E · Potential for more than minimal harm 2023-01-09

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-03-09

E · Potential for more than minimal harm 2023-01-09

F881 · Infection Control Deficiencies

Health

Implement a program that monitors antibiotic use.

Corrected 2023-02-03

E · Potential for more than minimal harm 2023-01-09

F882 · Infection Control Deficiencies

Health

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Corrected 2023-03-03

D · Potential for more than minimal harm 2023-01-09

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-02-21

D · Potential for more than minimal harm 2023-01-09

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-02-03

D · Potential for more than minimal harm 2023-01-09

F908 · Environmental Deficiencies

Health

Keep all essential equipment working safely.

Corrected 2023-03-02

B · Minimal harm 2023-01-09

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2023-03-03

B · Minimal harm 2023-01-09

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2023-02-16

B · Minimal harm 2023-01-09

F868 · Administration Deficiencies

Health

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Corrected 2023-01-11

Penalties and ownership

What sits behind the stars

Ownership

Black Mountain Peak Healthcare, LLC

5% Or Greater Direct Ownership Interest · Organization

100% 5 facilities 2024-01-25
603 Healthcare LLC

Operational/Managerial Control · Organization

0% 7 facilities 2024-10-29
Aweh, Nelson

Operational/Managerial Control · Individual

0% 4 facilities 2024-09-01
Pr Nh Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 7 facilities 2024-02-19
Rausman, Philip

5% Or Greater Indirect Ownership Interest · Individual

0% 7 facilities 2024-02-19
Rausman, Robert

5% Or Greater Indirect Ownership Interest · Individual

0% 8 facilities 2024-02-19
Rr Nh Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 7 facilities 2024-02-19
Slattery, Jessica

Operational/Managerial Control · Individual

0% 1 facilities 2024-09-01
Stevenson, Sean

5% Or Greater Indirect Ownership Interest · Individual

0% 6 facilities 2024-02-19
Stevenson, Sean

Operational/Managerial Control · Individual

0% 6 facilities 2024-10-29

Nearby options

Other facilities in reach

#1

Mountain View Community

Ossipee, NH

2-star overall rating with 2-star inspections with $101,192 in total fines with 3 recent health deficiencies

Overall
2 / 5
Health
2 / 5
Staffing
4 / 5
Fines
$101,192
#2

Belknap County Nursing Home

Laconia, NH

4-star overall rating with 4-star inspections with 2 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
4 / 5
Staffing
5 / 5
Fines
$0
#3

Golden View Health Care Center

Meredith, NH

5-star overall rating with 4-star inspections with 1 recent health deficiencies

Overall
5 / 5
Health
4 / 5
Staffing
5 / 5
Fines
$0

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