Salem, OR

Windsor Health & Rehabilitation Center

4-star overall rating with 4-star inspections with 10 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

820 Cottage Street Ne, Salem, OR

(503) 399-1135

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

100

Certified beds

Average residents

48

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Evergreen Healthcare Group

Operator or chain grouping

Approved since

1991-07-03

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.27

Registered nurse staffing

LPN hours / resident day

1.36

Licensed practical nurse staffing

Aide hours / resident day

3.60

Nurse aide staffing

Weekend hours

4.69

Weekend nurse staffing

RN turnover

100%

Annual RN turnover

Total nurse turnover

55%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 81.2%
95.5%
14.3 pts worse
93.4%
12.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.1%
95.2%
1.9 pts better
95.5%
1.6 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 4.3%
2.4%
1.9 pts worse
3.3%
1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 3.9%
4.7%
0.8 pts better
11.4%
7.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 6.7%
5.0%
1.7 pts worse
5.4%
1.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 8.0%
12.5%
4.5 pts better
19.6%
11.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 8.9%
14.7%
5.8 pts better
16.7%
7.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 26.0%
24.1%
1.9 pts worse
16.3%
9.7 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 16.5%
15.8%
0.7 pts worse
14.9%
1.6 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.7%
1.7%
1 pts better
1.0%
0.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 2.8%
2.0%
0.8 pts worse
1.7%
1.1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 28.0%
22.2%
5.8 pts worse
19.8%
8.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 5.3%
6.5%
1.2 pts better
5.1%
0.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 56.6%
85.4%
28.8 pts worse
81.7%
25.1 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 14.5%
15.1%
0.6 pts better
12.0%
2.5 pts worse
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.7%
1.7 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 54.1%
81.2%
27.1 pts worse
79.7%
25.6 pts worse
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 30.8%
21.6%
9.2 pts worse
23.9%
6.9 pts worse
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-03-14 · Fire 2025-03-14

10 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

6 fire-safety deficiencies

Top issue: Emergency Preparedness (2 deficiencies)

Cycle 2 Health 2023-11-16 · Fire 2023-11-16

1 health deficiencies

Top issue: Infection Control (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2023-06-02 · Fire 2023-06-02

3 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

1 fire-safety deficiencies

Top issue: Miscellaneous (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-03-14

E13 · Emergency Preparedness Deficiencies

Fire Safety

Develop Emergency Preparedness policies and procedures.

Corrected 2025-04-11

F · Potential for more than minimal harm 2025-03-14

E20 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures including evacuation.

Corrected 2025-04-11

F · Potential for more than minimal harm 2025-03-14

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-05-03

F · Potential for more than minimal harm 2025-03-14

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2025-04-11

D · Potential for more than minimal harm 2025-03-14

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-04-11

D · Potential for more than minimal harm 2025-03-14

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2025-04-11

D · Potential for more than minimal harm 2023-06-02

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-06-21

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-07-03

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-08-01

F · Potential for more than minimal harm 2025-03-14

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-05-03

E · Potential for more than minimal harm 2025-03-14

F730 · Nursing and Physician Services Deficiencies

Health

Observe each nurse aide's job performance and give regular training.

Corrected 2025-05-03

D · Potential for more than minimal harm 2025-03-14

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-05-03

D · Potential for more than minimal harm 2025-03-14

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-05-03

D · Potential for more than minimal harm 2025-03-14

F694 · Quality of Life and Care Deficiencies

Health

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2025-05-03

D · Potential for more than minimal harm 2025-03-14

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2025-05-03

D · Potential for more than minimal harm 2025-03-14

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-05-03

D · Potential for more than minimal harm 2025-03-14

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-05-03

D · Potential for more than minimal harm 2025-03-14

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2025-05-03

E · Potential for more than minimal harm 2023-11-16

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-12-08

D · Potential for more than minimal harm 2023-06-02

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-06-21

D · Potential for more than minimal harm 2023-06-02

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-06-21

D · Potential for more than minimal harm 2023-06-02

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-06-21

Penalties and ownership

What sits behind the stars

Ownership

Ch Pacific Northwest Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

67% 23 facilities 2023-08-31
Witzcorp Global LLC

5% Or Greater Indirect Ownership Interest · Organization

25% 20 facilities 2023-08-31
Cabaneros, Cecille

Operational/Managerial Control · Individual

0% 1 facilities 2023-08-31
Cepeda, Mylene

Operational/Managerial Control · Individual

0% 2 facilities 2023-08-31
Couve Financial Services LLC

Operational/Managerial Control · Organization

0% 37 facilities 2023-08-31
Couve Healthcare Consulting LLC

Operational/Managerial Control · Organization

0% 48 facilities 2023-08-31
Henning, Tracey

Operational/Managerial Control · Individual

0% 2 facilities 2023-08-31
Morris, Christopher

Operational/Managerial Control · Individual

0% 18 facilities 2023-08-31
Odenthal, Jason

Operational/Managerial Control · Individual

0% 18 facilities 2023-08-31
Oregon SNF Consulting LLC (De)

Operational/Managerial Control · Organization

0% 4 facilities 2023-08-31
Pacific Northwest Opco Management LLC

Operational/Managerial Control · Organization

0% 27 facilities 2023-08-31
Perlman, Harold

Operational/Managerial Control · Individual

0% 43 facilities 2025-03-03
Spielman, Shimon

Operational/Managerial Control · Individual

0% 46 facilities 2023-08-31
Windsor SNF Operations LLC

Operational/Managerial Control · Organization

0% 1 facilities 2023-08-31
Yenowitz, Yitzchok

Operational/Managerial Control · Individual

0% 48 facilities 2023-08-31

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