Federal inspection record · CMS data as of October 1, 2026

Windsor Care Center Of Sacramento

501 Jessie Avenue, Sacramento, CA · (916) 922-8855

CMS overall rating

1 of 5

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Certified beds
128
Residents per day
0
Ownership
For-Profit
Chain
Windsor
Medicare / Medicaid
Medicare + Medicaid
Certified since
December 30, 1997

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in California.

  2. Staffing

    −1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    Not rated

    not rated

    CMS did not rate quality measures here, so they do not move the star.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among California homes

Windsor Care Center Of Sacramento carries 100 inspection points. That is fewer than 40% of California's 1,154 rated homes.

5★4★3★2★1★+35 homes above 300.2505102550100200inspection points → fewer is better on the leftThis home · 100 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in California: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–33 pts
  • 4★ 33–66 pts
  • 3★ 66–96 pts
  • 2★ 96–146 pts
  • 1★ over 146 pts

Bars show every rated home in California by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

50 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 36 4 pts
E 12 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. G

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    May 8, 2024 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected May 8, 2024

Everything else, by area of care

Resident Rights8E
  1. E

    Keep residents' personal and medical records private and confidential.

    December 20, 2024 · Standard · F583 · Corrected December 27, 2024

  2. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    December 20, 2024 · Standard · F550 · Corrected December 27, 2024

  3. D

    Reasonably accommodate the needs and preferences of each resident.

    December 20, 2024 · Standard · F558 · Corrected December 27, 2024

  4. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    November 16, 2023 · Standard · F584 · Corrected December 25, 2023

  5. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    December 9, 2021 · Standard · F550 · Corrected January 9, 2022

  6. D

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    December 9, 2021 · Standard · F557 · Corrected January 9, 2022

  7. D

    Reasonably accommodate the needs and preferences of each resident.

    December 9, 2021 · Standard · F558 · Corrected January 9, 2022

  8. D

    Keep residents' personal and medical records private and confidential.

    December 9, 2021 · Standard · F583 · Corrected January 9, 2022

Quality of Life and Care7E
  1. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    December 20, 2024 · Standard · F677 · Corrected December 27, 2024

  2. E

    Provide activities to meet all resident's needs.

    December 20, 2024 · Standard · F679 · Corrected December 27, 2024

  3. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 20, 2024 · Standard · F684 · Corrected December 27, 2024

  4. D

    Provide care or services that was trauma informed and/or culturally competent.

    December 20, 2024 · Standard · F699 · Corrected December 27, 2024

  5. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    November 16, 2023 · Standard · F677 · Corrected December 25, 2023

  6. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 9, 2021 · Standard · F684 · Corrected January 9, 2022

  7. D

    Provide enough food/fluids to maintain a resident's health.

    December 9, 2021 · Standard · F692 · Corrected January 9, 2022

Nutrition and Dietary7E
  1. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    December 20, 2024 · Standard · F812 · Corrected December 27, 2024

  2. D

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    December 20, 2023 · Complaint · F806 · Corrected December 29, 2023

  3. E

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    November 16, 2023 · Standard · F805 · Corrected December 25, 2023

  4. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    November 16, 2023 · Standard · F812 · Corrected December 25, 2023

  5. E

    Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    November 16, 2023 · Standard · F813 · Corrected December 25, 2023

  6. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    December 9, 2021 · Standard · F812 · Corrected January 9, 2022

  7. D

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    December 9, 2021 · Standard · F806 · Corrected January 9, 2022

Freedom from Abuse, Neglect, and Exploitation6D
  1. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    December 20, 2024 · Complaint · F600 · Corrected December 27, 2024

  2. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    October 3, 2024 · Complaint · F600 · Corrected October 4, 2024

  3. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    August 22, 2024 · Complaint · F600 · Corrected September 6, 2024

  4. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    July 23, 2024 · Complaint · F600 · Corrected August 5, 2024

  5. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    July 11, 2024 · Complaint · F609 · Corrected July 12, 2024

  6. D

    Respond appropriately to all alleged violations.

    October 10, 2023 · Complaint · F610 · Corrected October 19, 2023

Pharmacy Service6D
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    December 20, 2024 · Standard · F755 · Corrected December 27, 2024

  2. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    December 20, 2024 · Standard · F758 · Corrected December 27, 2024

  3. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    December 20, 2024 · Standard · F761 · Corrected December 27, 2024

  4. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    November 16, 2023 · Standard · F755 · Corrected December 25, 2023

  5. D

    Ensure medication error rates are not 5 percent or greater.

    November 16, 2023 · Standard · F759 · Corrected December 25, 2023

  6. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    December 9, 2021 · Standard · F761 · Corrected January 9, 2022

Resident Assessment and Care Planning5D
  1. D

    Ensure each resident receives an accurate assessment.

    December 20, 2024 · Standard · F641 · Corrected December 27, 2024

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    August 22, 2024 · Complaint · F656 · Corrected September 6, 2024

  3. D

    Ensure each resident receives an accurate assessment.

    November 16, 2023 · Standard · F641 · Corrected December 25, 2023

  4. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    November 16, 2023 · Standard · F657 · Corrected December 25, 2023

  5. D

    Ensure each resident receives an accurate assessment.

    December 9, 2021 · Standard · F641 · Corrected January 9, 2022

Nursing and Physician Services4F
  1. F

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    December 20, 2024 · Standard · F725 · Corrected December 27, 2024

  2. E

    Observe each nurse aide's job performance and give regular training.

    November 16, 2023 · Standard · F730 · Corrected December 25, 2023

  3. D

    Post nurse staffing information every day.

    November 16, 2023 · Standard · F732 · Corrected December 25, 2023

  4. E

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    December 9, 2021 · Standard · F726 · Corrected January 9, 2022

Environmental4E
  1. E

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    December 20, 2024 · Standard · F921 · Corrected December 27, 2024

  2. D

    Keep all essential equipment working safely.

    November 16, 2023 · Standard · F908 · Corrected December 25, 2023

  3. D

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    November 16, 2023 · Standard · F919 · Corrected December 25, 2023

  4. D

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    November 16, 2023 · Standard · F921 · Corrected December 25, 2023

Infection Control2E
  1. E

    Provide and implement an infection prevention and control program.

    December 20, 2024 · Standard · F880 · Corrected December 27, 2024

  2. D

    Provide and implement an infection prevention and control program.

    December 9, 2021 · Standard · F880 · Corrected January 9, 2022

Inspection history

  1. 2024-12-20

    15 health deficiencies · 6 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

  2. 2023-11-16

    16 health deficiencies · 8 fire-safety deficiencies

    Top issue: Environmental (3 deficiencies)

  3. 2021-12-09

    19 health deficiencies · 2 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (5 deficiencies)

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days2.2 pts better02.21.8
Number of outpatient emergency department visits per 1000 long-stay resident days1.5 pts better01.51.7

·

Who owns and runs it

7 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Windsor Haysac Holdings LLC5% Or Greater Direct Ownership Interest · Organization100%2 facilities
Antelope Holdings I, LLC5% Or Greater Indirect Ownership Interest · Organization0%16 facilities
Robin, AaronCorporate Officer · Individual0%29 facilities
Shaw, PamelaCorporate Officer · Individual0%39 facilities
Shaw, PamelaOperational/Managerial Control · Individual0%39 facilities
Tress, AvrohomCorporate Officer · Individual0%30 facilities
Windsor Oxford Holding Company, LLC5% Or Greater Indirect Ownership Interest · Organization0%3 facilities

·

Fire safety

16 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Gas, Vacuum, and Electrical Systems8F
  1. F

    Have a battery powered remote alarm panel in a location accessible by operating personnel.

    December 20, 2024 · K916 · Corrected January 27, 2025

  2. F

    Have generator or other power source capable of supplying service within 10 seconds.

    December 20, 2024 · K918 · Corrected January 23, 2025

  3. D

    Ensure proper usage of power strips and extension cords.

    December 20, 2024 · K920 · Corrected December 30, 2024

  4. F

    Have generator or other power source capable of supplying service within 10 seconds.

    November 16, 2023 · K918 · Corrected December 31, 2023

  5. D

    Meet requirements for the use of electrical equipment.

    November 16, 2023 · K919 · Corrected December 31, 2023

  6. D

    Have proper medical gas storage and administration areas.

    November 16, 2023 · K923 · Corrected December 31, 2023

  7. F

    Have generator or other power source capable of supplying service within 10 seconds.

    December 9, 2021 · K918 · Corrected January 19, 2022

  8. D

    Ensure proper usage of power strips and extension cords.

    December 9, 2021 · K920 · Corrected January 19, 2022

Smoke4F
  1. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    December 20, 2024 · K345 · Corrected January 23, 2025

  2. C

    Inspect, test, and maintain automatic sprinkler systems.

    December 20, 2024 · K353 · Corrected December 31, 2024

  3. E

    Have approved installation, maintenance and testing program for fire alarm systems.

    November 16, 2023 · K345 · Corrected December 31, 2023

  4. D

    Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

    November 16, 2023 · K343 · Corrected December 31, 2023

Emergency Preparedness4D
  1. C

    Conduct testing and exercise requirements.

    December 20, 2024 · E39 · Corrected January 30, 2025

  2. D

    List the names and contact information of those in the facility.

    November 16, 2023 · E30 · Corrected December 31, 2023

  3. D

    Provide emergency officials' contact information.

    November 16, 2023 · E31 · Corrected December 31, 2023

  4. C

    Address subsistence needs for staff and patients.

    November 16, 2023 · E15 · Corrected December 31, 2023

·

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