Federal inspection record · CMS data as of October 1, 2026
Willowbrooke Court At Cokesbury Village
726 Loveville Road, Hockessin, DE · (302) 234-4444
- Certified beds
- 10
- Residents per day
- 4
- Ownership
- Non-Profit
- Chain
- Acts Retirement-Life Communities
- Medicare / Medicaid
- Medicare
- Certified since
- October 16, 1978
1
How this home got 5 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Delaware.
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Staffing
★★★★★+1 star
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
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Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★5 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Delaware homes
Willowbrooke Court At Cokesbury Village carries 28 inspection points. That is fewer than 86% of Delaware's 43 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Delaware: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–20 pts
- 4★ 20–57 pts
- 3★ 57–80 pts
- 2★ 80–139.25 pts
- 1★ over 139.25 pts
Bars show every rated home in Delaware by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
11 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Infection Control4F
- F
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
- D
Develop and implement policies and procedures for flu and pneumonia vaccinations.
- D
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
- E
Provide and implement an infection prevention and control program.
Nutrition and Dietary2F
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service2D
- D
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Assessment and Care Planning2D
- D
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Freedom from Abuse, Neglect, and Exploitation1D
- D
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Inspection history
2025-07-29
4 health deficiencies · 0 fire-safety deficiencies
Top issue: Infection Control (3 deficiencies)
2024-09-03
3 health deficiencies · 0 fire-safety deficiencies
Top issue: Infection Control (1 deficiency)
2023-10-03
4 health deficiencies · 0 fire-safety deficiencies
Top issue: Resident Assessment and Care Planning (2 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 4 h 35 min of nursing staff time a day, 1 h 55 min of it from a registered nurse.
This home
4 h 35 min
Delaware average
4 h 29 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine2.9 pts worse | 81.6% | 84.5% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit1.4 pts better | 9.4% | 10.8% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.9 pts better | 0.0% | 0.9% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine2.1 pts better | 90.5% | 88.4% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission4.6 pts worse | 27.3% | 22.7% | 23.4% |
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Who owns and runs it
53 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Acts Acquisition And Development Company LLC | Indirect Ownership Interest · Organization | 0% | 25 facilities |
| Acts Alliance Management LLC | Indirect Ownership Interest · Organization | 0% | 25 facilities |
| Acts Communities Of Maryland, Inc. | Indirect Ownership Interest · Organization | 0% | 25 facilities |
| Acts Legacy Foundation, Inc. | Indirect Ownership Interest · Organization | 0% | 25 facilities |
| Acts Management Services, Inc. | Operational/Managerial Control · Organization | 0% | 27 facilities |
| Acts Management Services, Inc. | Adp Of The SNF · Organization | 0% | 27 facilities |
| Acts Retirement Services, Inc | Indirect Ownership Interest · Organization | 0% | 26 facilities |
| Acts Retirement-Life Communities Inc | Operational/Managerial Control · Organization | 0% | 22 facilities |
| Acts Retirement-Life Communities Inc | Adp Of The SNF · Organization | 0% | 22 facilities |
| Acts Retirement-Life Communities Management, LLC | Indirect Ownership Interest · Organization | 0% | 27 facilities |
| Acts Retirement-Life Communities Management, LLC | Operational/Managerial Control · Organization | 0% | 27 facilities |
| Acts Retirement-Life Communities Management, LLC | Adp Of The SNF · Organization | 0% | 27 facilities |
| Acts Signature Community Services Inc | Indirect Ownership Interest · Organization | 0% | 25 facilities |
| Ahern, Susan | Corporate Officer · Individual | 0% | 27 facilities |
| Ahern, Susan | Operational/Managerial Control · Individual | 0% | 27 facilities |
| Ahern, Susan | Adp Of The SNF · Individual | 0% | 27 facilities |
| Allmond, Susan | Corporate Director · Individual | 0% | 23 facilities |
| Allmond, Susan | Corporate Officer · Individual | 0% | 23 facilities |
| Baker Tilly Advisory Group LP | Adp Of The SNF · Organization | 0% | 83 facilities |
| Baker Tilly Us Llp | Adp Of The SNF · Organization | 0% | 75 facilities |
| Binz-Perrone, Kristen | Adp Of The SNF · Individual | 0% | 1 facilities |
| Bonita Springs Retirement Village Inc | Indirect Ownership Interest · Organization | 0% | 25 facilities |
| Brod, Kathryn | Corporate Director · Individual | 0% | 24 facilities |
| Callaway, Warren | Corporate Director · Individual | 0% | 21 facilities |
| Chamberlain, Linda | Corporate Director · Individual | 0% | 22 facilities |
| Christiansen, Karen | Corporate Officer · Individual | 0% | 27 facilities |
| Christiansen, Karen | Operational/Managerial Control · Individual | 0% | 27 facilities |
| Christiansen, Karen | Adp Of The SNF · Individual | 0% | 27 facilities |
| Detweiler, Harold | Corporate Director · Individual | 0% | 25 facilities |
| Esterhai, John | Corporate Director · Individual | 0% | 21 facilities |
| Fox, Glenn | Corporate Officer · Individual | 0% | 27 facilities |
| Fox, Glenn | Operational/Managerial Control · Individual | 0% | 27 facilities |
| Fox, Glenn | Adp Of The SNF · Individual | 0% | 27 facilities |
| Gerner, Elric | Corporate Director · Individual | 0% | 24 facilities |
| Gerner, Elric | Corporate Officer · Individual | 0% | 24 facilities |
| Glynn, James | Corporate Director · Individual | 0% | 23 facilities |
| Grant, Gerald | Corporate Director · Individual | 0% | 29 facilities |
| Grant, Gerald | Corporate Officer · Individual | 0% | 29 facilities |
| Grant, Gerald | Operational/Managerial Control · Individual | 0% | 29 facilities |
| Grant, Gerald | Adp Of The SNF · Individual | 0% | 29 facilities |
| Greer, Jason | Corporate Director · Individual | 0% | 21 facilities |
| Janney, Brian | Adp Of The SNF · Individual | 0% | 3 facilities |
| Kelly, Michael | Corporate Director · Individual | 0% | 30 facilities |
| Lammers, John | Corporate Director · Individual | 0% | 21 facilities |
| Lawson, Daniel | Corporate Director · Individual | 0% | 25 facilities |
| Lawson, Daniel | Corporate Officer · Individual | 0% | 25 facilities |
| Mashner, Marvin | Corporate Director · Individual | 0% | 23 facilities |
| Mashner, Marvin | Corporate Officer · Individual | 0% | 23 facilities |
| Mease Life Inc | Indirect Ownership Interest · Organization | 0% | 25 facilities |
| Middlebrooks, Daniel | Corporate Director · Individual | 0% | 21 facilities |
| Reichard, Dawn | Corporate Director · Individual | 0% | 21 facilities |
| U.s. Bank | Trustee Of The SNF · Organization | 0% | 42 facilities |
| U.s. Bank | Adp Of The SNF · Organization | 0% | 42 facilities |
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