Federal inspection record · CMS data as of October 1, 2026
Willow Pass Healthcare Center
3318 Willow Pass Road, Concord, CA · (925) 689-9222
- Certified beds
- 81
- Residents per day
- 78
- Ownership
- For-Profit
- Chain
- Pratap Poddatoori
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- January 1, 1967
1
How this home got 3 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
-
Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in California.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★+1 star
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★3 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among California homes
Willow Pass Healthcare Center carries 131 inspection points. That is fewer than 25% of California's 1,154 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in California: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–33 pts
- 4★ 33–66 pts
- 3★ 66–96 pts
- 2★ 96–146 pts
- 1★ over 146 pts
Bars show every rated home in California by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
49 health citations on record since 2019. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (2)
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
G
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Everything else, by area of care
Quality of Life and Care10E
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- E
Provide care and assistance to perform activities of daily living for any resident who is unable.
- E
Provide safe and appropriate respiratory care for a resident when needed.
- D
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- D
Provide safe, appropriate dialysis care/services for a resident who requires such services.
- D
Provide routine and 24-hour emergency dental care for each resident.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D
Provide safe and appropriate respiratory care for a resident when needed.
- E
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Resident Assessment and Care Planning9E
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Ensure each resident receives an accurate assessment.
- D
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- D
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- E
Assure that each resident’s assessment is updated at least once every 3 months.
- D
Assess the resident when there is a significant change in condition
- D
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Rights9E
- E
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- E
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- D
Keep residents' personal and medical records private and confidential.
- E
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- D
Allow residents to self-administer drugs if determined clinically appropriate.
- E
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- E
Reasonably accommodate the needs and preferences of each resident.
- E
Honor the resident's right to organize and participate in resident/family groups in the facility.
- E
Keep residents' personal and medical records private and confidential.
Pharmacy Service6E
- E
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- E
Ensure medication error rates are not 5 percent or greater.
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Ensure each resident’s drug regimen must be free from unnecessary drugs.
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Environmental5D
- D
Provide a bathroom in or located near each resident’s room.
- B
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
- D
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
- B
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
- B
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Freedom from Abuse, Neglect, and Exploitation3D
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Respond appropriately to all alleged violations.
- D
Protect each resident from the wrongful use of the resident's belongings or money.
Infection Control2F
- F
Provide and implement an infection prevention and control program.
- F
Provide and implement an infection prevention and control program.
Nutrition and Dietary2E
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration1C
- C
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspection history
2022-10-14
24 health deficiencies · 15 fire-safety deficiencies
Top issue: Quality of Life and Care (6 deficiencies)
2020-02-07
15 health deficiencies · 26 fire-safety deficiencies
Top issue: Resident Rights (5 deficiencies)
2019-01-09
10 health deficiencies · 7 fire-safety deficiencies
Top issue: Resident Assessment and Care Planning (3 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 57 min of nursing staff time a day, 37 min of it from a registered nurse.
This home
3 h 57 min
California average
4 h 33 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 45% of nursing staff and 33% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$45,702 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2024-04-11 | Fine | $45,702 |
| 2024-04-11 | Payment Denial · 27 day denial | $0 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.3 pts better | 100.0% | 98.7% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.1 pts better | 100.0% | 97.9% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.5 pts worse | 2.1% | 1.6% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms6.2 pts better | 1.4% | 7.6% | 13.5% |
| Percentage of long-stay residents who lose too much weight3.6 pts better | 0.5% | 4.1% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication6.5 pts better | 7.2% | 13.7% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication11.7 pts better | 0.6% | 12.3% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.3 pts better | 0.0% | 0.3% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened3.2 pts better | 5.7% | 8.9% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased3.7 pts better | 6.5% | 10.2% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts worse | 1.0% | 0.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.8 pts better | 0.4% | 1.2% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence9.5 pts worse | 19.3% | 9.8% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.2 pts better | 3.1% | 4.3% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine4.9 pts better | 99.5% | 94.6% | 82.3% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.8 pts better | 0.5% | 1.3% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine5.6 pts better | 98.7% | 93.1% | 80.1% |
·
Who owns and runs it
38 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Poddatoori, Pratap | 5% Or Greater Direct Ownership Interest · Individual | 100% | 6 facilities |
| Acosta, Ma Jennifer | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Acosta, Ma Jennifer | Adp Of The SNF · Individual | 0% | 1 facilities |
| Andres, Norma | Operational/Managerial Control · Individual | 0% | 6 facilities |
| Andres, Norma | Adp Of The SNF · Individual | 0% | 6 facilities |
| Antonio, Joy | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Antonio, Joy | Adp Of The SNF · Individual | 0% | 1 facilities |
| Dhugga, Gurpreet | Operational/Managerial Control · Individual | 0% | 32 facilities |
| Dhugga, Gurpreet | Adp Of The SNF · Individual | 0% | 32 facilities |
| Dominguez, Juan | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Dominguez, Juan | Adp Of The SNF · Individual | 0% | 1 facilities |
| Ephrem, Binoy | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Ephrem, Binoy | Adp Of The SNF · Individual | 0% | 1 facilities |
| Gautam, Dakshina | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Gautam, Dakshina | Adp Of The SNF · Individual | 0% | 1 facilities |
| Griffen, Patricia | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Griffen, Patricia | Adp Of The SNF · Individual | 0% | 1 facilities |
| Guerrero, Sylvia | Operational/Managerial Control · Individual | 0% | 6 facilities |
| Guerrero, Sylvia | Adp Of The SNF · Individual | 0% | 6 facilities |
| Hudson, Cassi | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Hudson, Cassi | Adp Of The SNF · Individual | 0% | 1 facilities |
| Hycare Inc | Operational/Managerial Control · Organization | 0% | 6 facilities |
| Hycare Inc | Adp Of The SNF · Organization | 0% | 6 facilities |
| Mcclendon, Breyana | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Mcclendon, Breyana | Adp Of The SNF · Individual | 0% | 1 facilities |
| Mcgregor, Terrance | Operational/Managerial Control · Individual | 0% | 6 facilities |
| Mcgregor, Terrance | Adp Of The SNF · Individual | 0% | 6 facilities |
| Padania, Hilda | Operational/Managerial Control · Individual | 0% | 6 facilities |
| Padania, Hilda | Adp Of The SNF · Individual | 0% | 6 facilities |
| Patel, Samir | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Patel, Samir | Adp Of The SNF · Individual | 0% | 2 facilities |
| Poddatoori, Pratap | Corporate Officer · Individual | 0% | 6 facilities |
| Poddatoori, Pratap | Operational/Managerial Control · Individual | 0% | 6 facilities |
| Poddatoori, Pratap | Adp Of The SNF · Individual | 0% | 6 facilities |
| Wesser-Singh, Shalena | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Wesser-Singh, Shalena | Adp Of The SNF · Individual | 0% | 1 facilities |
| Wong, Jennifer | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Wong, Jennifer | Adp Of The SNF · Individual | 0% | 1 facilities |
·
Fire safety
48 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Emergency Preparedness14D
- D
Provide primary/alternate means for communication.
- D
Conduct testing and exercise requirements.
- D
Address subsistence needs for staff and patients.
- D
Establish procedures for tracking staff and patients during an emergency.
- D
Establish policies and procedures including evacuation.
- D
Establish policies and procedures for medical documentation.
- D
Establish roles under a Waiver declared by secretary.
- D
List the names and contact information of those in the facility.
- D
Provide emergency officials' contact information.
- D
Provide primary/alternate means for communication.
- D
Provide family notifications of emergency plan.
- D
Conduct testing and exercise requirements.
- D
Implement emergency and standby power systems.
- D
Conduct risk assessment and an All-Hazards approach.
Smoke13F
- E
Provide properly protected cooking facilities.
- E
Have approved installation, maintenance and testing program for fire alarm systems.
- E
Inspect, test, and maintain automatic sprinkler systems.
- E
Install corridor and hallway doors that block smoke.
- D
Properly select, install, inspect, or maintain portable fire extinguishes.
- E
Have approved installation, maintenance and testing program for fire alarm systems.
- E
Inspect, test, and maintain automatic sprinkler systems.
- D
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D
Provide properly protected cooking facilities.
- D
Install corridor and hallway doors that block smoke.
- F
Inspect, test, and maintain automatic sprinkler systems.
- D
Have approved installation, maintenance and testing program for fire alarm systems.
- D
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems8E
- E
Ensure proper usage of power strips and extension cords.
- D
Have generator or other power source capable of supplying service within 10 seconds.
- D
Meet requirements for the use of electrical equipment.
- E
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- E
Have generator or other power source capable of supplying service within 10 seconds.
- E
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
- D
Ensure proper usage of power strips and extension cords.
- D
Ensure proper usage of power strips and extension cords.
Miscellaneous6F
- E
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- E
Provide a written emergency evacuation plan.
- E
Have simulated fire drills held at unexpected times.
- E
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- F
Have simulated fire drills held at unexpected times.
- D
Provide a written emergency evacuation plan.
Egress3E
- E
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D
Install emergency lighting that can last at least 1 1/2 hours.
- D
Install emergency lighting that can last at least 1 1/2 hours.
Services3D
- D
Have properly installed electrical wiring and gas equipment.
- D
Have properly installed electrical wiring and gas equipment.
- D
Have properly installed electrical wiring and gas equipment.
Construction1E
- E
Use approved construction type or materials.
·
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