Federal inspection record · CMS data as of October 1, 2026
Willow Care Nursing Home
2646 State Route 76, Willow Springs, MO · (417) 469-3152
- Certified beds
- 105
- Residents per day
- 67
- Ownership
- Non-Profit
- Chain
- No chain reported
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- October 21, 1988
1
How this home got 3 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Missouri.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
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Quality measures
★★★★★−1 star
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★3 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Missouri homes
Willow Care Nursing Home carries 35 inspection points. That is fewer than 80% of Missouri's 479 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Missouri: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–20 pts
- 4★ 20–54 pts
- 3★ 54–93.75 pts
- 2★ 93.75–159 pts
- 1★ over 159 pts
Bars show every rated home in Missouri by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
16 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Quality of Life and Care5E
- D
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- D
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- D
Provide safe, appropriate pain management for a resident who requires such services.
- D
Provide care or services that was trauma informed and/or culturally competent.
- E
Provide activities to meet all resident's needs.
Resident Rights4E
- E
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
- D
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
- D
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- E
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Infection Control2F
- E
Implement a program that monitors antibiotic use.
- F
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning2D
- D
Ensure each resident receives an accurate assessment.
- D
Ensure services provided by the nursing facility meet professional standards of quality.
Nutrition and Dietary1F
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nursing and Physician Services1D
- D
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Environmental1E
- E
Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspection history
2026-01-08
4 health deficiencies · 4 fire-safety deficiencies
Top issue: Infection Control (1 deficiency)
2024-09-26
8 health deficiencies · 4 fire-safety deficiencies
Top issue: Quality of Life and Care (3 deficiencies)
2023-02-10
4 health deficiencies · 7 fire-safety deficiencies
Top issue: Environmental (1 deficiency)
4
Nursing time per resident, per day
Each resident here gets about 3 h 48 min of nursing staff time a day, 25 min of it from a registered nurse.
This home
3 h 48 min
Missouri average
3 h 24 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 74% of nursing staff and 57% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.9 pts better | 1.1 | 2.0 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.1 pts worse | 2.3 | 2.2 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10.4 pts better | 94.4% | 84.0% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine7.7 pts better | 98.5% | 90.8% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury4.7 pts worse | 8.7% | 4.0% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms17.8 pts better | 2.2% | 20.0% | 13.5% |
| Percentage of long-stay residents who lose too much weight0.4 pts worse | 5.5% | 5.1% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication1.6 pts worse | 27.2% | 25.6% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication9.3 pts worse | 32.8% | 23.5% | 15.4% |
| Percentage of long-stay residents who were physically restrainedAbout the same | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened4 pts worse | 19.8% | 15.8% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased0.4 pts better | 17.0% | 17.4% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.9 pts better | 0.0% | 0.9% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.2 pts better | 2.0% | 2.2% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence10.7 pts worse | 27.8% | 17.1% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.2 pts worse | 5.6% | 4.4% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine7.1 pts better | 72.8% | 65.7% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit10.7 pts worse | 24.1% | 13.4% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication6.1 pts worse | 8.2% | 2.1% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine18.2 pts better | 79.6% | 61.4% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission2.7 pts worse | 28.4% | 25.7% | 23.4% |
·
Who owns and runs it
8 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Willow Health Care Inc | 5% Or Greater Direct Ownership Interest · Organization | 100% | 4 facilities |
| Alter, Shirley | W-2 Managing Employee · Individual | 0% | 3 facilities |
| Clark, Sheila | W-2 Managing Employee · Individual | 0% | 2 facilities |
| Head, Barbara | W-2 Managing Employee · Individual | 0% | 1 facilities |
| Miller, Sherry | W-2 Managing Employee · Individual | 0% | 3 facilities |
| Miller, Sherry | Corporate Director · Individual | 0% | 3 facilities |
| Ogden, James | Corporate Director · Individual | 0% | 2 facilities |
| Williamson, Jackie | W-2 Managing Employee · Individual | 0% | 4 facilities |
·
Fire safety
15 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke7F
- E
Inspect, test, and maintain automatic sprinkler systems.
- F
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F
Install an approved automatic sprinkler system.
- F
Install smoke barrier doors that can resist smoke for at least 20 minutes.
- F
Properly select, install, inspect, or maintain portable fire extinguishes.
- E
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous4F
- F
Have restrictions on the use of portable space heaters.
- E
Have restrictions on the use of highly flammable decorations.
- F
Have restrictions on the use of highly flammable decorations.
- E
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems2E
- E
Ensure proper usage of power strips and extension cords.
- E
Have proper medical gas storage and administration areas.
Construction1F
- F
Use approved construction type or materials.
Egress1E
- E
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
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Other homes nearby
-
Kabul Nursing Homes Inc
Cabool, MO
★★★★★- Worst citation, 3 yrs
- D
- Nursing / resident / day
- 3 h 11 min
- Fines
- $0
-
Mountain View Healthcare
Mountain View, MO
★★★★★- Worst citation, 3 yrs
- D
- Nursing / resident / day
- 3 h 40 min
- Fines
- $0
-
Brooke Haven Healthcare
West Plains, MO
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 51 min
- Fines
- $10,033