Kutztown, PA

Willow Brook Rehabilitation And Healthcare Center

5-star overall rating with 5-star inspections with 3 fire-safety deficiencies in the latest cycle

120 Trexler Avenue, Kutztown, PA

(610) 683-6220

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

140

Certified beds

Average residents

135

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Prestige Healthcare Administrative Services

Operator or chain grouping

Approved since

1984-11-07

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

15 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.42

Registered nurse staffing · state 0.78 · national 0.68

LPN hours / resident day

0.91

Licensed practical nurse staffing · state 0.91 · national 0.87

Aide hours / resident day

2.09

Nurse aide staffing · state 2.20 · national 2.35

Total nurse hours

3.42

All reported nurse hours · state 3.89 · national 3.89

Licensed hours

1.33

RN + LPN hours · state 1.69 · national 1.54

Weekend hours

3.27

Weekend nurse staffing · state 3.51 · national 3.43

Weekend RN hours

0.28

Weekend registered nurse coverage · state 0.55 · national 0.47

Physical therapist

0.07

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.40

CMS adjusted RN staffing hours

Adjusted total hours

3.29

CMS adjusted total nurse staffing hours

Case-mix index

1.42

Higher values indicate more complex resident acuity

RN turnover

41%

Annual RN turnover · state 43% · national 45%

Total nurse turnover

49%

Annual nurse turnover · state 47% · national 46%

SNF VBP

Value-based purchasing

Program rank

4,527

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

39.58

Composite VBP score used to determine payment impact.

Payment multiplier

0.9925

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

4.83

Baseline 16.53% · Performance 19.19% · Measure score 4.83 · Achievement 4.83 · Improvement 0

Healthcare-associated infections

4.98

Baseline 4.67% · Performance 6.35% · Measure score 4.98 · Achievement 4.98 · Improvement 0

Total nurse turnover

2.95

Baseline 30.44% · Performance 51.61% · Measure score 2.95 · Achievement 2.95 · Improvement 0

Adjusted total nurse staffing

3.07

Baseline 2.44 hours · Performance 3.63 hours · Measure score 3.07 · Achievement 1.95 · Improvement 3.07

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.47%
10.72%
1.2 pts better
No Different than the National Rate · Eligible stays 194 · Observed rate 9.28% · Lower 95% interval 6.63%
Discharge to community 42.65%
50.57%
7.9 pts worse
No Different than the National Rate · Eligible stays 170 · Observed rate 31.76% · Lower 95% interval 34.91%
Medicare spending per beneficiary 1.12
1.02
0.1 pts worse
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 115 · Denominator 115
Falls with major injury 0.87%
0.77%
0.1 pts worse
Numerator 1 · Denominator 115
Discharge self-care score 80.3%
53.69%
26.6 pts better
Numerator 53 · Denominator 66
Discharge mobility score 72.73%
50.94%
21.8 pts better
Numerator 48 · Denominator 66
Pressure ulcers or injuries, new or worsened 1.74%
2.29%
0.6 pts better
Numerator 2 · Denominator 115 · Adjusted rate 1.05%
Healthcare-associated infections requiring hospitalization 6.35%
7.12%
0.8 pts better
No Different than the National Rate · Eligible stays 109 · Observed rate 5.5% · Lower 95% interval 3.83%
Staff COVID-19 vaccination coverage 3%
8.2%
5.2 pts worse
Numerator 3 · Denominator 100
Staff flu vaccination coverage 75.34%
42%
33.3 pts better
Numerator 110 · Denominator 146
Discharge function score 86.36%
56.45%
29.9 pts better
Numerator 57 · Denominator 66
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 31 · Denominator 31
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 39 · Denominator 39
Resident COVID-19 vaccinations up to date 35.71%
25.2%
10.5 pts better
Numerator 25 · Denominator 70

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.7
1.7
About the same
1.9
0.2 pts better
Long Stay · 20240701-20250630 · Adjusted 1.7 · Observed 1.8 · Expected 2.1 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.5
1.2
0.3 pts worse
1.8
0.3 pts better
Long Stay · 20240701-20250630 · Adjusted 1.5 · Observed 1.5 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
86.9%
13.1 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
93.5%
6.5 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 2.5%
3.2%
0.7 pts better
3.3%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.4% · Q2 3.3% · Q3 2.6% · Q4 0.8% · 4Q avg 2.5% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 25.7%
6.5%
19.2 pts worse
11.4%
14.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 19.4% · Q2 17.9% · Q3 25.5% · Q4 38.5% · 4Q avg 25.7%
Percentage of long-stay residents who lose too much weight 5.1%
6.5%
1.4 pts better
5.4%
0.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.4% · Q2 4.7% · Q3 4.8% · Q4 3.6% · 4Q avg 5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 19.0%
19.9%
0.9 pts better
19.6%
0.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 17.5% · Q2 18.1% · Q3 21.3% · Q4 19.1% · 4Q avg 19.0%
Percentage of long-stay residents who received an antipsychotic medication 27.0%
18.7%
8.3 pts worse
16.7%
10.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 28.3% · Q2 25.8% · Q3 27.8% · Q4 26.0% · 4Q avg 27.0% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 3.9%
19.6%
15.7 pts better
16.3%
12.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.5% · Q2 8.0% · Q3 0.0% · Q4 1.4% · 4Q avg 3.9% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 5.3%
18.3%
13 pts better
14.9%
9.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.9% · Q2 9.6% · Q3 4.0% · Q4 1.9% · 4Q avg 5.3% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.9%
0.9 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
1.7%
1.7 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 18.5%
26.4%
7.9 pts better
19.8%
1.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 22.1% · Q2 20.3% · Q3 17.4% · Q4 14.2% · 4Q avg 18.5%
Percentage of long-stay residents with pressure ulcers 2.6%
5.3%
2.7 pts better
5.1%
2.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.6% · Q2 4.2% · Q3 2.1% · Q4 0.6% · 4Q avg 2.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.7%
68.9%
30.8 pts better
81.7%
18 pts better
Short Stay · 2024Q4-2025Q3 · Q1 99.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 99.7%
Percentage of short-stay residents who had an outpatient emergency department visit 11.6%
9.8%
1.8 pts worse
12.0%
0.4 pts better
Short Stay · 20240701-20250630 · Adjusted 11.6% · Observed 12.2% · Expected 11.7% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 2.8%
1.5%
1.3 pts worse
1.6%
1.2 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 1.6% · Q2 5.4% · Q3 3.5% · Q4 0.0% · 4Q avg 2.8% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 93.8%
68.7%
25.1 pts better
79.7%
14.1 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 93.8%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 20.7%
23.1%
2.4 pts better
23.9%
3.2 pts better
Short Stay · 20240701-20250630 · Adjusted 20.7% · Observed 20.9% · Expected 24.0% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-07 · Fire 2025-02-07

0 health deficiencies

No concentrated health issue counts in this cycle.

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2024-03-15 · Fire 2024-03-15

2 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

5 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 3 Health 2023-03-16 · Fire 2023-03-16

3 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

11 fire-safety deficiencies

Top issue: Smoke (6 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-02-07

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-04-08

E · Potential for more than minimal harm 2025-02-07

K100 · Construction Deficiencies

Fire Safety

Meet other general requirements.

Corrected 2025-04-08

E · Potential for more than minimal harm 2025-02-07

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-04-08

E · Potential for more than minimal harm 2024-03-15

K325 · Smoke Deficiencies

Fire Safety

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2024-04-16

E · Potential for more than minimal harm 2024-03-15

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-04-16

E · Potential for more than minimal harm 2024-03-15

K362 · Smoke Deficiencies

Fire Safety

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2024-04-16

E · Potential for more than minimal harm 2024-03-15

K541 · Services Deficiencies

Fire Safety

Install properly constructed and protected linen or trash chutes.

Corrected 2024-04-16

E · Potential for more than minimal harm 2024-03-15

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-04-16

F · Potential for more than minimal harm 2024-01-23

K343 · Smoke Deficiencies

Fire Safety

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

Corrected 2024-02-29

E · Potential for more than minimal harm 2024-01-23

K354 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2024-02-29

F · Potential for more than minimal harm 2023-03-16

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-05-11

E · Potential for more than minimal harm 2023-03-16

K133 · Construction Deficiencies

Fire Safety

Install a two-hour-resistant firewall separation.

Corrected 2023-05-11

E · Potential for more than minimal harm 2023-03-16

K225 · Egress Deficiencies

Fire Safety

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Corrected 2023-05-11

E · Potential for more than minimal harm 2023-03-16

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-05-11

E · Potential for more than minimal harm 2023-03-16

K541 · Services Deficiencies

Fire Safety

Install properly constructed and protected linen or trash chutes.

Corrected 2023-05-11

C · Minimal harm 2023-03-16

K100 · Construction Deficiencies

Fire Safety

Meet other general requirements.

Corrected 2023-05-11

C · Minimal harm 2023-03-16

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-05-11

C · Minimal harm 2023-03-16

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2023-05-11

C · Minimal harm 2023-03-16

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-05-11

Inspection history

Recent health citations

F · Potential for more than minimal harm 2024-03-15

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-04-16

C · Minimal harm 2024-03-15

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-04-16

D · Potential for more than minimal harm 2023-03-16

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-04-28

D · Potential for more than minimal harm 2023-03-16

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-04-28

D · Potential for more than minimal harm 2023-03-16

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-04-28

Penalties and ownership

What sits behind the stars

Ownership

Willow Brook Rehab LLC

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 2021-12-29
Pa Noble Parentco LLC

5% Or Greater Indirect Ownership Interest · Organization

70% 3 facilities 2021-12-29
Star Pa I Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

20% 5 facilities 2021-12-29
Clyde Ii LLC

5% Or Greater Indirect Ownership Interest · Organization

10% 2 facilities 2021-12-29
Roos-Meiser, Samantha

W-2 Managing Employee · Individual

0% 1 facilities 2021-12-29
Stern, Moshe

5% Or Greater Indirect Ownership Interest · Individual

0% 10 facilities 2021-12-29

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4-star overall rating with 4-star inspections with 3 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
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Health
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Staffing
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Fines
$0
#2

Mosser Nursing Home

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4-star overall rating with 4-star inspections with 4 recent health deficiencies

Overall
4 / 5
Health
4 / 5
Staffing
4 / 5
Fines
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#3

Complete Care At Lehigh LLC

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4-star overall rating with 4-star inspections with 5 recent health deficiencies

Overall
4 / 5
Health
4 / 5
Staffing
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Fines
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