Salt Lake City, UT

William E Christofferson Salt Lake Veterans Home

5-star overall rating with 4-star inspections with 6 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

700 South Foothill Drive, Salt Lake City, UT

(801) 584-1900

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

81

Certified beds

Average residents

75

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Avalon Health Care

Operator or chain grouping

Approved since

2000-09-21

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

13 facilities

Chain averages 4 overall / 3 health / 4 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.52

Registered nurse staffing · state 1.19 · national 0.68

LPN hours / resident day

0.28

Licensed practical nurse staffing · state 0.51 · national 0.87

Aide hours / resident day

2.46

Nurse aide staffing · state 2.37 · national 2.35

Total nurse hours

4.26

All reported nurse hours · state 4.06 · national 3.89

Licensed hours

1.80

RN + LPN hours · state 1.69 · national 1.54

Weekend hours

3.85

Weekend nurse staffing · state 3.52 · national 3.43

Weekend RN hours

1.32

Weekend registered nurse coverage · state 0.84 · national 0.47

Physical therapist

0.02

Reported PT staffing · state 0.12 · national 0.07

Adjusted RN hours

1.83

CMS adjusted RN staffing hours

Adjusted total hours

5.13

CMS adjusted total nurse staffing hours

Case-mix index

1.14

Higher values indicate more complex resident acuity

RN turnover

30%

Annual RN turnover · state 43% · national 45%

Total nurse turnover

29%

Annual nurse turnover · state 52% · national 46%

SNF VBP

Value-based purchasing

Program rank

1,444

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

56.66

Composite VBP score used to determine payment impact.

Payment multiplier

1.0118

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Total nurse turnover

5.06

Baseline 54.25% · Performance 42.99% · Measure score 5.06 · Achievement 5.06 · Improvement 3.33

Adjusted total nurse staffing

6.27

Baseline 4 hours · Performance 4.86 hours · Measure score 6.27 · Achievement 6.27 · Improvement 4.34

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission Not Available
10.72%
Not Available · Eligible stays 7 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Discharge to community Not Available
50.57%
Not Available · Eligible stays 6 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Medicare spending per beneficiary Not Available
1.02
Too few residents or stays to report publicly.
Drug regimen review with follow-up Not Available
95.27%
Numerator Not Available · Denominator 12 · Too few residents or stays to report publicly.
Falls with major injury Not Available
0.77%
Numerator Not Available · Denominator 12 · Too few residents or stays to report publicly.
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened Not Available
2.29%
Numerator Not Available · Denominator 12 · Adjusted rate Not Available · Too few residents or stays to report publicly.
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays 4 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Staff COVID-19 vaccination coverage 17.79%
8.2%
9.6 pts better
Numerator 29 · Denominator 163
Staff flu vaccination coverage 90.54%
42%
48.5 pts better
Numerator 201 · Denominator 222
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 2 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 3 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.1
1.2
1.1 pts better
1.9
1.8 pts better
Long Stay · 20240701-20250630 · Adjusted 0.1 · Observed 0.1 · Expected 1.6 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0
1.5
1.5 pts better
1.8
1.8 pts better
Long Stay · 20240701-20250630 · Adjusted 0 · Observed 0 · Expected 1.4 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
96.8%
3.2 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
98.0%
2 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 3.3%
2.6%
0.7 pts worse
3.3%
About the same
Long Stay · 2024Q4-2025Q3 · Q1 1.6% · Q2 3.0% · Q3 4.3% · Q4 4.3% · 4Q avg 3.3% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 6.0%
16.1%
10.1 pts better
11.4%
5.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.7% · Q3 16.7% · Q4 5.3% · 4Q avg 6.0%
Percentage of long-stay residents who lose too much weight 2.7%
3.8%
1.1 pts better
5.4%
2.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.8% · Q2 1.8% · Q3 1.7% · Q4 3.4% · 4Q avg 2.7%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 11.5%
24.1%
12.6 pts better
19.6%
8.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 9.6% · Q2 12.5% · Q3 15.0% · Q4 8.6% · 4Q avg 11.5%
Percentage of long-stay residents who received an antipsychotic medication 7.8%
15.4%
7.6 pts better
16.7%
8.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 13.0% · Q2 8.3% · Q3 3.6% · Q4 7.4% · 4Q avg 7.8% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 14.4%
18.3%
3.9 pts better
16.3%
1.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 25.9% · Q2 18.5% · Q3 8.9% · Q4 7.6% · 4Q avg 14.4% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 13.8%
13.6%
0.2 pts worse
14.9%
1.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 23.1% · Q2 12.5% · Q3 15.3% · Q4 5.2% · 4Q avg 13.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.0%
0.9%
0.1 pts worse
1.0%
About the same
Long Stay · 2024Q4-2025Q3 · Q1 2.3% · Q2 0.0% · Q3 1.9% · Q4 0.0% · 4Q avg 1.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 3.3%
1.8%
1.5 pts worse
1.7%
1.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.7% · Q2 0.0% · Q3 4.3% · Q4 4.3% · 4Q avg 3.3% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 25.5%
22.4%
3.1 pts worse
19.8%
5.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 25.3% · Q2 26.1% · Q3 28.4% · Q4 22.5% · 4Q avg 25.5%
Percentage of long-stay residents with pressure ulcers 2.6%
4.1%
1.5 pts better
5.1%
2.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.7% · Q2 1.5% · Q3 2.8% · Q4 1.4% · 4Q avg 2.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
93.3%
6.7 pts better
81.7%
18.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of short-stay residents who newly received an antipsychotic medication 3.7%
0.9%
2.8 pts worse
1.6%
2.1 pts worse
Short Stay · 2024Q4-2025Q3 · Q3 4.5% · Q4 4.3% · 4Q avg 3.7% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 100.0%
91.0%
9 pts better
79.7%
20.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 100.0%

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-02-28 · Fire 2024-02-28

6 health deficiencies

Top issue: Nutrition and Dietary (2 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2022-06-09 · Fire 2022-06-09

3 health deficiencies

Top issue: Administration (1 deficiency)

1 fire-safety deficiencies

Top issue: Services (1 deficiency)

Cycle 3 Health 2019-12-19 · Fire 2019-12-19

13 health deficiencies

Top issue: Pharmacy Service (3 deficiencies)

1 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-02-28

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-03-27

D · Potential for more than minimal harm 2024-02-28

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-03-27

D · Potential for more than minimal harm 2024-02-28

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-03-27

D · Potential for more than minimal harm 2024-02-28

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-03-27

D · Potential for more than minimal harm 2022-06-09

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2022-06-08

E · Potential for more than minimal harm 2019-12-19

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2020-01-31

Inspection history

Recent health citations

G · Actual harm 2025-11-12

F805 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Not marked corrected

D · Potential for more than minimal harm 2024-02-28

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-03-14

D · Potential for more than minimal harm 2024-02-28

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-03-14

D · Potential for more than minimal harm 2024-02-28

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-03-14

D · Potential for more than minimal harm 2024-02-28

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-03-14

D · Potential for more than minimal harm 2024-02-28

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-03-14

E · Potential for more than minimal harm 2022-06-09

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-06-29

D · Potential for more than minimal harm 2022-06-09

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2022-06-17

D · Potential for more than minimal harm 2022-06-09

F867 · Administration Deficiencies

Health

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2022-06-24

E · Potential for more than minimal harm 2019-12-19

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2020-02-14

E · Potential for more than minimal harm 2019-12-19

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2020-02-14

E · Potential for more than minimal harm 2019-12-19

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2020-02-14

E · Potential for more than minimal harm 2019-12-19

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2020-02-14

E · Potential for more than minimal harm 2019-12-19

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2020-02-14

E · Potential for more than minimal harm 2019-12-19

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2020-02-14

D · Potential for more than minimal harm 2019-12-19

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2020-02-14

D · Potential for more than minimal harm 2019-12-19

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2020-02-14

D · Potential for more than minimal harm 2019-12-19

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2020-02-14

D · Potential for more than minimal harm 2019-12-19

F676 · Quality of Life and Care Deficiencies

Health

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2020-02-14

D · Potential for more than minimal harm 2019-12-19

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2020-02-14

D · Potential for more than minimal harm 2019-12-19

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2020-02-14

D · Potential for more than minimal harm 2019-12-19

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2020-02-14

Penalties and ownership

What sits behind the stars

Ownership

Avalon Health Care Management, Inc.

Operational/Managerial Control · Organization

0% 13 facilities 2010-02-03
Avalon Health Care, Inc.

5% Or Greater Indirect Ownership Interest · Organization

0% 13 facilities 2003-02-03
Avalon Holding, Inc.

5% Or Greater Indirect Ownership Interest · Organization

0% 13 facilities 2019-05-31
Avalon Va Management LLC

5% Or Greater Direct Ownership Interest · Organization

0% 4 facilities 2019-05-23
Avalon Veterans Services, L.l.c.

5% Or Greater Direct Ownership Interest · Organization

0% 4 facilities 2019-05-31
Burton, Harold

Corporate Director · Individual

0% 3 facilities 2014-08-26
Cooke, Peter

Corporate Director · Individual

0% 3 facilities 2019-08-20
Dangerfield, David

Corporate Director · Individual

0% 13 facilities 2008-11-01
Franklin, Christie

Corporate Director · Individual

0% 3 facilities 2016-09-15
Hash, Alan

Corporate Officer · Individual

0% 14 facilities 2017-08-15
Kirton, Charles

5% Or Greater Direct Ownership Interest · Individual

0% 10 facilities 2003-12-01
Kirton, Charles

Corporate Director · Individual

0% 10 facilities 2003-09-04
Kirton, Charles

Corporate Officer · Individual

0% 10 facilities 2012-10-23
Kirton, Hyrum

Corporate Director · Individual

0% 13 facilities 2018-03-22
Owens, Mary

Corporate Officer · Individual

0% 3 facilities 2017-08-01
Paquette, Sebastian

Corporate Director · Individual

0% 3 facilities 2019-08-20
Snow, Noralyn

W-2 Managing Employee · Individual

0% 1 facilities 2012-07-03
Stuart, Anne

Corporate Director · Individual

0% 4 facilities 2014-11-18
Stuart, Anne

Corporate Officer · Individual

0% 4 facilities 2014-03-01
Swinton, Brian

Corporate Director · Individual

0% 3 facilities 2008-10-03
Tippets, Carl

Corporate Director · Individual

0% 3 facilities 2008-10-03
Woltil, Robert

Corporate Director · Individual

0% 13 facilities 2012-05-23

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5 / 5
Health
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Staffing
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Fines
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#2

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2-star overall rating with 2-star inspections with $11,887 in total fines with 14 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
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Fines
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#3

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Salt Lake City, UT

1-star overall rating with 2-star inspections with $17,940 in total fines with 6 recent health deficiencies

Overall
1 / 5
Health
2 / 5
Staffing
1 / 5
Fines
$17,940

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