Federal inspection record · CMS data as of October 1, 2026

Whitney Rehabilitation Care Center

2798 Whitney Avenue, Hamden, CT · (203) 288-6230

CMS overall rating

3 of 5

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Certified beds
150
Residents per day
140
Ownership
For-Profit
Chain
The Mayer Family
Medicare / Medicaid
Medicare + Medicaid
Certified since
December 1, 1975

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Connecticut.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Connecticut homes

Whitney Rehabilitation Care Center carries 68 inspection points. That is fewer than 52% of Connecticut's 190 rated homes.

5★4★3★2★1★+6 homes above 192.505102550100inspection points → fewer is better on the leftThis home · 68 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Connecticut: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–29 pts
  • 4★ 29–53 pts
  • 3★ 53–79 pts
  • 2★ 79–116.75 pts
  • 1★ over 116.75 pts

Bars show every rated home in Connecticut by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

31 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 19 4 pts
E 2 8 pts
F 3 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 5 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    May 6, 2026 · Standard inspection · Quality of Life and Care · F689 · Corrected April 22, 2026

Everything else, by area of care

Quality of Life and Care11E
  1. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    May 6, 2026 · Standard · F688 · Corrected June 17, 2026

  2. D

    Provide safe and appropriate respiratory care for a resident when needed.

    May 6, 2026 · Standard · F695 · Corrected June 17, 2026

  3. D

    Provide safe, appropriate pain management for a resident who requires such services.

    May 6, 2026 · Standard · F697 · Corrected June 17, 2026

  4. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    September 19, 2024 · Standard · F684 · Corrected October 31, 2024

  5. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    September 19, 2024 · Standard · F677 · Corrected October 31, 2024

  6. D

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    September 19, 2024 · Complaint · F678 · Corrected October 31, 2024

  7. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    September 19, 2024 · Standard · F686 · Corrected October 31, 2024

  8. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    September 19, 2024 · Standard · F688 · Corrected October 31, 2024

  9. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    April 9, 2024 · Complaint · F684 · Corrected May 21, 2024

  10. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    November 22, 2023 · Complaint · F689 · Corrected January 3, 2024

  11. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    April 21, 2022 · Standard · F684 · Corrected June 2, 2022

Resident Rights7E
  1. E

    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    May 6, 2026 · Standard · F627 · Corrected June 17, 2026

  2. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    May 6, 2026 · Standard · F550 · Corrected June 17, 2026

  3. D

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    May 6, 2026 · Standard · F628 · Corrected June 17, 2026

  4. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    September 19, 2024 · Standard · F550 · Corrected October 31, 2024

  5. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    September 19, 2024 · Standard · F580 · Corrected October 31, 2024

  6. B

    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    September 19, 2024 · Standard · F568 · Corrected October 31, 2024

  7. B

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    September 19, 2024 · Standard · F585 · Corrected October 31, 2024

Resident Assessment and Care Planning5D
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    June 3, 2026 · Complaint · F656 · Corrected September 2, 2026

  2. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    May 6, 2026 · Standard · F655 · Corrected June 17, 2026

  3. B

    Ensure each resident receives an accurate assessment.

    September 19, 2024 · Standard · F641 · Corrected October 31, 2024

  4. B

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    September 19, 2024 · Standard · F842 · Corrected October 31, 2024

  5. B

    Ensure each resident receives an accurate assessment.

    April 21, 2022 · Standard · F641 · Corrected June 2, 2022

Infection Control3F
  1. D

    Provide and implement an infection prevention and control program.

    May 6, 2026 · Standard · F880 · Corrected June 17, 2026

  2. F

    Provide and implement an infection prevention and control program.

    September 19, 2024 · Standard · F880 · Corrected October 31, 2024

  3. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    April 21, 2022 · Standard · F883 · Corrected June 2, 2022

Nutrition and Dietary3F
  1. F

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    September 19, 2024 · Standard · F804 · Corrected October 31, 2024

  2. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    September 19, 2024 · Standard · F812 · Corrected October 31, 2024

  3. C

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    September 19, 2024 · Standard · F803 · Corrected October 31, 2024

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    September 19, 2024 · Complaint · F600 · Corrected August 16, 2024

Inspection history

  1. 2026-05-06

    10 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

  2. 2024-09-19

    14 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

  3. 2022-04-21

    7 health deficiencies · 2 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 57 min of nursing staff time a day, 33 min of it from a registered nurse.

This home

3 h 57 min

Connecticut average

3 h 54 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 40% of nursing staff and 35% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days1.1 pts worse3.01.91.8
Number of outpatient emergency department visits per 1000 long-stay resident daysAbout the same1.41.41.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine7.5 pts worse81.6%89.1%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.5 pts better94.2%93.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.4 pts better1.2%3.6%3.2%
Percentage of long-stay residents who have depressive symptoms21 pts better4.0%25.0%13.5%
Percentage of long-stay residents who lose too much weight0.7 pts worse7.1%6.4%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication9.9 pts better8.1%18.0%19.5%
Percentage of long-stay residents who received an antipsychotic medication7.2 pts better10.5%17.7%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened8.9 pts worse23.7%14.8%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased17.6 pts worse35.3%17.7%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.1 pts worse0.8%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection1.5 pts worse2.9%1.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence10.6 pts worse34.6%24.0%18.3%
Percentage of long-stay residents with pressure ulcers0.2 pts worse4.1%3.9%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine16.3 pts worse56.2%72.5%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit3.3 pts better7.1%10.4%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.1 pts better0.3%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine11.3 pts worse61.7%73.0%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission0.5 pts better23.0%23.5%23.4%

·

Who owns and runs it

2 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Mayer, Giorgio5% Or Greater Direct Ownership Interest · Individual100%12 facilities
Fiore, MichaelW-2 Managing Employee · Individual0%1 facilities

·

Fire safety

5 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Egress2F
  1. F

    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    September 19, 2024 · K223 · Corrected October 10, 2024

  2. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    September 19, 2024 · K222 · Corrected October 10, 2024

Smoke2D
  1. D

    Inspect, test, and maintain automatic sprinkler systems.

    September 19, 2024 · K353 · Corrected October 10, 2024

  2. D

    Inspect, test, and maintain automatic sprinkler systems.

    April 21, 2022 · K353 · Corrected July 15, 2022

Miscellaneous1D
  1. D

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    April 21, 2022 · K761 · Corrected July 15, 2022

·

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