Newberry, SC

White Oak Manor - Newberry

5-star overall rating with 4-star inspections with 1 recent health deficiencies

2555 Kinard Street, Newberry, SC

(803) 276-6060

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

140

Certified beds

Average residents

104

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

White Oak Management

Operator or chain grouping

Approved since

1971-06-25

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

14 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.66

Registered nurse staffing · state 0.63 · national 0.68

LPN hours / resident day

0.99

Licensed practical nurse staffing · state 1.01 · national 0.87

Aide hours / resident day

2.37

Nurse aide staffing · state 2.22 · national 2.35

Total nurse hours

4.01

All reported nurse hours · state 3.86 · national 3.89

Licensed hours

1.65

RN + LPN hours · state 1.65 · national 1.54

Weekend hours

3.39

Weekend nurse staffing · state 3.34 · national 3.43

Weekend RN hours

0.31

Weekend registered nurse coverage · state 0.40 · national 0.47

Physical therapist

0.04

Reported PT staffing · state 0.09 · national 0.07

Adjusted RN hours

0.70

CMS adjusted RN staffing hours

Adjusted total hours

4.30

CMS adjusted total nurse staffing hours

Case-mix index

1.28

Higher values indicate more complex resident acuity

RN turnover

7%

Annual RN turnover · state 44% · national 45%

Total nurse turnover

21%

Annual nurse turnover · state 47% · national 46%

SNF VBP

Value-based purchasing

Program rank

1,858

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

53.50

Composite VBP score used to determine payment impact.

Payment multiplier

1.0082

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

5.46

Baseline 18.07% · Performance 18.90% · Measure score 5.46 · Achievement 5.46 · Improvement 0

Healthcare-associated infections

4.65

Baseline 6.52% · Performance 6.44% · Measure score 4.65 · Achievement 4.65 · Improvement 0

Total nurse turnover

8.12

Baseline 100.00% · Performance 35.25% · Measure score 8.12 · Achievement 6.96 · Improvement 8.12

Adjusted total nurse staffing

3.17

Baseline 3.98 hours · Performance 3.98 hours · Measure score 3.17 · Achievement 3.17 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.33%
10.72%
1.4 pts better
No Different than the National Rate · Eligible stays 96 · Observed rate 6.25% · Lower 95% interval 6.62%
Discharge to community 54.42%
50.57%
3.9 pts better
No Different than the National Rate · Eligible stays 87 · Observed rate 52.87% · Lower 95% interval 43.51%
Medicare spending per beneficiary 1.08
1.02
0.1 pts worse
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 34 · Denominator 34
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 34
Discharge self-care score 50%
53.69%
3.7 pts worse
Numerator 13 · Denominator 26
Discharge mobility score 50%
50.94%
0.9 pts worse
Numerator 13 · Denominator 26
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 34 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 6.44%
7.12%
0.7 pts better
No Different than the National Rate · Eligible stays 54 · Observed rate 3.7% · Lower 95% interval 3.04%
Staff COVID-19 vaccination coverage 1.76%
8.2%
6.4 pts worse
Numerator 3 · Denominator 170
Staff flu vaccination coverage 36.32%
42%
5.7 pts worse
Numerator 85 · Denominator 234
Discharge function score 53.85%
56.45%
2.6 pts worse
Numerator 14 · Denominator 26
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 8 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 19 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 18 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.1
2.0
0.9 pts better
1.9
0.8 pts better
Long Stay · 20240701-20250630 · Adjusted 1.1 · Observed 1.0 · Expected 1.7 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.5
1.9
0.4 pts better
1.8
0.3 pts better
Long Stay · 20240701-20250630 · Adjusted 1.5 · Observed 1.4 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 74.1%
90.5%
16.4 pts worse
93.4%
19.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 63.2% · Q2 71.6% · Q3 78.1% · Q4 81.8% · 4Q avg 74.1%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 88.5%
90.6%
2.1 pts worse
95.5%
7 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 88.5%
Percentage of long-stay residents experiencing one or more falls with major injury 3.2%
3.0%
0.2 pts worse
3.3%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.6% · Q2 4.5% · Q3 2.1% · Q4 2.0% · 4Q avg 3.2% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 1.2%
2.9%
1.7 pts better
11.4%
10.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 1.1% · Q4 3.3% · 4Q avg 1.2%
Percentage of long-stay residents who lose too much weight 7.7%
6.2%
1.5 pts worse
5.4%
2.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.4% · Q2 10.5% · Q3 7.1% · Q4 8.0% · 4Q avg 7.7%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 42.2%
20.4%
21.8 pts worse
19.6%
22.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 51.3% · Q2 42.3% · Q3 37.6% · Q4 38.6% · 4Q avg 42.2%
Percentage of long-stay residents who received an antipsychotic medication 17.9%
16.3%
1.6 pts worse
16.7%
1.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 17.5% · Q2 19.7% · Q3 16.4% · Q4 18.1% · 4Q avg 17.9% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 17.0%
14.9%
2.1 pts worse
16.3%
0.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 20.2% · Q3 22.2% · Q4 10.0% · 4Q avg 17.0% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 11.3%
12.4%
1.1 pts better
14.9%
3.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 13.3% · Q2 15.9% · Q3 10.1% · Q4 6.8% · 4Q avg 11.3% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.8%
0.7%
1.1 pts worse
1.0%
0.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 2.2% · Q2 0.9% · Q3 1.4% · Q4 2.6% · 4Q avg 1.8% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.5%
1.6%
1.1 pts better
1.7%
1.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.2% · Q3 1.0% · Q4 0.0% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 14.2%
17.2%
3 pts better
19.8%
5.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 14.2% · Q2 21.2% · Q3 8.4% · Q4 13.8% · 4Q avg 14.2%
Percentage of long-stay residents with pressure ulcers 4.8%
5.8%
1 pts better
5.1%
0.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.9% · Q2 6.8% · Q3 4.9% · Q4 5.4% · 4Q avg 4.8% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 80.1%
79.8%
0.3 pts better
81.7%
1.6 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 59.4% · Q2 75.4% · Q3 86.5% · Q4 96.2% · 4Q avg 80.1%
Percentage of short-stay residents who had an outpatient emergency department visit 11.6%
14.1%
2.5 pts better
12.0%
0.4 pts better
Short Stay · 20240701-20250630 · Adjusted 11.6% · Observed 12.0% · Expected 11.6% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.3%
1.6%
0.3 pts better
1.6%
0.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 3.1% · Q3 0.0% · Q4 1.9% · 4Q avg 1.3% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 75.4%
78.0%
2.6 pts worse
79.7%
4.3 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 75.4%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 11.3%
24.7%
13.4 pts better
23.9%
12.6 pts better
Short Stay · 20240701-20250630 · Adjusted 11.3% · Observed 12.0% · Expected 25.4% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-04-18 · Fire 2025-04-18

1 health deficiencies

Top issue: Quality of Life and Care (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2023-07-12 · Fire 2023-07-12

1 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2021-06-10 · Fire 2021-06-10

3 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-12-06

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-01-05

F · Potential for more than minimal harm 2023-07-12

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-08-21

D · Potential for more than minimal harm 2021-06-10

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2021-06-28

D · Potential for more than minimal harm 2021-06-10

F604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2021-06-28

D · Potential for more than minimal harm 2021-06-10

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2021-06-28

Penalties and ownership

What sits behind the stars

Ownership

White Oak Manor Inc

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 2002-10-01
Cecil, Beth

5% Or Greater Indirect Ownership Interest · Individual

21% 1 facilities 2022-02-01
Cecil, Dorothy

5% Or Greater Indirect Ownership Interest · Individual

21% 1 facilities 2022-02-01
Feeser, Jeni

5% Or Greater Indirect Ownership Interest · Individual

21% 1 facilities 2022-02-01
Cecil, Douglas

5% Or Greater Indirect Ownership Interest · Individual

19% 1 facilities 2022-02-01
Cecil, Oliver

5% Or Greater Indirect Ownership Interest · Individual

18% 1 facilities 2022-02-01
Barber, John

Corporate Director · Individual

0% 2 facilities 2002-10-01
Barber, John

Corporate Officer · Individual

0% 2 facilities 2002-10-01
Bernardo, Michael

Contracted Managing Employee · Individual

0% 2 facilities 2024-02-28
Cecil, Beth

Corporate Director · Individual

0% 1 facilities 2002-10-01
Cecil, Dorothy

Corporate Director · Individual

0% 1 facilities 2002-10-01
Cecil, Douglas

Corporate Director · Individual

0% 1 facilities 2002-10-01
Cecil, Douglas

Corporate Officer · Individual

0% 1 facilities 2002-10-01
Cecil, Oliver

Corporate Director · Individual

0% 1 facilities 2002-10-01
Cecil, Oliver

Corporate Officer · Individual

0% 1 facilities 2002-10-01
Feeser, Jeni

Corporate Director · Individual

0% 1 facilities 2002-10-01
Haney, David

Corporate Officer · Individual

0% 11 facilities 2002-10-01
Shields, Melissa

W-2 Managing Employee · Individual

0% 1 facilities 2024-05-01
White Oak Management, Inc.

Operational/Managerial Control · Organization

0% 1 facilities 2002-10-01

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Staffing
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Staffing
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