Lancaster, SC

White Oak Manor - Lancaster

4-star overall rating with 3-star inspections with 4 recent health deficiencies

253 Craig Manor Road, Lancaster, SC

(803) 286-1464

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

132

Certified beds

Average residents

125

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

White Oak Management

Operator or chain grouping

Approved since

1967-01-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

14 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.46

Registered nurse staffing · state 0.63 · national 0.68

LPN hours / resident day

0.85

Licensed practical nurse staffing · state 1.01 · national 0.87

Aide hours / resident day

2.54

Nurse aide staffing · state 2.22 · national 2.35

Total nurse hours

3.86

All reported nurse hours · state 3.86 · national 3.89

Licensed hours

1.31

RN + LPN hours · state 1.65 · national 1.54

Weekend hours

3.32

Weekend nurse staffing · state 3.34 · national 3.43

Weekend RN hours

0.22

Weekend registered nurse coverage · state 0.40 · national 0.47

Physical therapist

0.03

Reported PT staffing · state 0.09 · national 0.07

Adjusted RN hours

0.50

CMS adjusted RN staffing hours

Adjusted total hours

4.18

CMS adjusted total nurse staffing hours

Case-mix index

1.26

Higher values indicate more complex resident acuity

RN turnover

33%

Annual RN turnover · state 44% · national 45%

Total nurse turnover

33%

Annual nurse turnover · state 47% · national 46%

SNF VBP

Value-based purchasing

Program rank

1,939

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

52.86

Composite VBP score used to determine payment impact.

Payment multiplier

1.0075

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

3.59

Baseline 18.72% · Performance 19.77% · Measure score 3.59 · Achievement 3.59 · Improvement 0

Healthcare-associated infections

5.06

Baseline 5.33% · Performance 6.32% · Measure score 5.06 · Achievement 5.06 · Improvement 0

Total nurse turnover

8.56

Baseline 100.00% · Performance 31.93% · Measure score 8.56 · Achievement 7.77 · Improvement 8.56

Adjusted total nurse staffing

3.93

Baseline 4.05 hours · Performance 4.20 hours · Measure score 3.93 · Achievement 3.93 · Improvement 0.35

SNF QRP

Medicare quality reporting measures

Measure	Facility	National	Note
Potentially preventable 30-day readmission	10.99%	10.72% 0.3 pts worse	No Different than the National Rate · Eligible stays 141 · Observed rate 9.93% · Lower 95% interval 7.46%
Discharge to community	45.79%	50.57% 4.8 pts worse	No Different than the National Rate · Eligible stays 110 · Observed rate 40.91% · Lower 95% interval 36.57%
Medicare spending per beneficiary	1	1.02 About the same
Drug regimen review with follow-up	100%	95.27% 4.7 pts better	Numerator 115 · Denominator 115
Falls with major injury	0.87%	0.77% 0.1 pts worse	Numerator 1 · Denominator 115
Discharge self-care score	65.48%	53.69% 11.8 pts better	Numerator 55 · Denominator 84
Discharge mobility score	47.62%	50.94% 3.3 pts worse	Numerator 40 · Denominator 84
Pressure ulcers or injuries, new or worsened	3.48%	2.29% 1.2 pts worse	Numerator 4 · Denominator 115 · Adjusted rate 3.09%
Healthcare-associated infections requiring hospitalization	6.32%	7.12% 0.8 pts better	No Different than the National Rate · Eligible stays 96 · Observed rate 5.21% · Lower 95% interval 3.71%
Staff COVID-19 vaccination coverage	0%	8.2% 8.2 pts worse	Numerator 0 · Denominator 163
Staff flu vaccination coverage	9.2%	42% 32.8 pts worse	Numerator 16 · Denominator 174
Discharge function score	64.29%	56.45% 7.8 pts better	Numerator 54 · Denominator 84
Transfer of health information to provider	100%	95.95% 4 pts better	Numerator 27 · Denominator 27
Transfer of health information to patient	98%	96.28% 1.7 pts better	Numerator 49 · Denominator 50
Resident COVID-19 vaccinations up to date	25.42%	25.2% 0.2 pts better	Numerator 15 · Denominator 59

Quality measures

Resident outcomes and process scores

Measure	Facility	State	National	Note
Number of hospitalizations per 1000 long-stay resident days	0.8	2.0 1.2 pts better	1.9 1.1 pts better	Long Stay · 20240701-20250630 · Adjusted 0.8 · Observed 0.8 · Expected 1.8 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days	0.8	1.9 1.1 pts better	1.8 1 pts better	Long Stay · 20240701-20250630 · Adjusted 0.8 · Observed 0.7 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	86.2%	90.5% 4.3 pts worse	93.4% 7.2 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 86.4% · Q2 80.0% · Q3 89.6% · Q4 88.7% · 4Q avg 86.2%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	85.5%	90.6% 5.1 pts worse	95.5% 10 pts worse	Long Stay · 2024Q3-2025Q2 · 4Q avg 85.5%
Percentage of long-stay residents experiencing one or more falls with major injury	4.0%	3.0% 1 pts worse	3.3% 0.7 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 5.5% · Q2 5.2% · Q3 2.6% · Q4 2.6% · 4Q avg 4.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms	0.3%	2.9% 2.6 pts better	11.4% 11.1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 1.2% · 4Q avg 0.3%
Percentage of long-stay residents who lose too much weight	5.9%	6.2% 0.3 pts better	5.4% 0.5 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 7.5% · Q2 5.3% · Q3 5.3% · Q4 5.4% · 4Q avg 5.9%
Percentage of long-stay residents who received an antianxiety or hypnotic medication	15.6%	20.4% 4.8 pts better	19.6% 4 pts better	Long Stay · 2024Q4-2025Q3 · Q1 17.4% · Q2 15.9% · Q3 14.2% · Q4 15.0% · 4Q avg 15.6%
Percentage of long-stay residents who received an antipsychotic medication	14.7%	16.3% 1.6 pts better	16.7% 2 pts better	Long Stay · 2024Q4-2025Q3 · Q1 21.1% · Q2 15.8% · Q3 11.6% · Q4 10.6% · 4Q avg 14.7% · Used in QM five-star
Percentage of long-stay residents who were physically restrained	0.0%	0.2% 0.2 pts better	0.1% 0.1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened	8.6%	14.9% 6.3 pts better	16.3% 7.7 pts better	Long Stay · 2024Q4-2025Q3 · Q1 12.7% · Q2 7.8% · Q3 10.8% · Q4 3.8% · 4Q avg 8.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased	9.8%	12.4% 2.6 pts better	14.9% 5.1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 7.8% · Q2 14.7% · Q3 10.9% · Q4 5.5% · 4Q avg 9.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder	0.5%	0.7% 0.2 pts better	1.0% 0.5 pts better	Long Stay · 2024Q4-2025Q3 · Q1 1.4% · Q2 0.6% · Q3 0.0% · Q4 0.0% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection	0.9%	1.6% 0.7 pts better	1.7% 0.8 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.9% · Q3 1.7% · Q4 0.9% · 4Q avg 0.9% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	14.4%	17.2% 2.8 pts better	19.8% 5.4 pts better	Long Stay · 2024Q4-2025Q3 · Q1 20.4% · Q2 12.1% · Q3 13.4% · Q4 12.1% · 4Q avg 14.4%
Percentage of long-stay residents with pressure ulcers	7.4%	5.8% 1.6 pts worse	5.1% 2.3 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 8.9% · Q2 9.6% · Q3 7.0% · Q4 4.3% · 4Q avg 7.4% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	55.5%	79.8% 24.3 pts worse	81.7% 26.2 pts worse	Short Stay · 2024Q4-2025Q3 · Q1 50.5% · Q2 57.0% · Q3 65.4% · Q4 48.6% · 4Q avg 55.5%
Percentage of short-stay residents who had an outpatient emergency department visit	8.2%	14.1% 5.9 pts better	12.0% 3.8 pts better	Short Stay · 20240701-20250630 · Adjusted 8.2% · Observed 8.2% · Expected 11.2% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication	0.0%	1.6% 1.6 pts better	1.6% 1.6 pts better	Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	61.4%	78.0% 16.6 pts worse	79.7% 18.3 pts worse	Short Stay · 2024Q3-2025Q2 · 4Q avg 61.4%
Percentage of short-stay residents who were rehospitalized after a nursing home admission	20.3%	24.7% 4.4 pts better	23.9% 3.6 pts better	Short Stay · 20240701-20250630 · Adjusted 20.3% · Observed 20.0% · Expected 23.5% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-05-06 · Fire 2025-05-06

4 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2023-09-14 · Fire 2023-09-14

2 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2021-12-16 · Fire 2021-12-16

0 health deficiencies

No concentrated health issue counts in this cycle.

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-05-06

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-06-06

D · Potential for more than minimal harm 2025-05-06

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-06-06

D · Potential for more than minimal harm 2025-05-06

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-06-06

D · Potential for more than minimal harm 2025-05-06

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-06-06

F · Potential for more than minimal harm 2023-09-14

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-10-06

D · Potential for more than minimal harm 2023-09-14