Mount Vernon, OH

Whispering Hills Rehabilitation And Nursing Center

3-star overall rating with 2-star inspections with 9 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

416 Wooster Road, Mount Vernon, OH

(740) 397-9626

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

44

Certified beds

Average residents

34

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Garden Healthcare Group

Operator or chain grouping

Approved since

1995-09-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.52

Registered nurse staffing

LPN hours / resident day

1.00

Licensed practical nurse staffing

Aide hours / resident day

1.75

Nurse aide staffing

Weekend hours

3.08

Weekend nurse staffing

RN turnover

40%

Annual RN turnover

Total nurse turnover

45%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.3
1.8
0.5 pts better
1.9
0.6 pts better
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 2.1
1.8
0.3 pts worse
1.8
0.3 pts worse
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.2%
92.4%
6.8 pts better
93.4%
5.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
94.5%
5.5 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 2.3%
3.3%
1 pts better
3.3%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 23.6%
26.1%
2.5 pts better
11.4%
12.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 8.6%
6.2%
2.4 pts worse
5.4%
3.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 25.6%
25.4%
0.2 pts worse
19.6%
6 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 23.0%
11.5%
11.5 pts worse
16.7%
6.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 1.7%
7.7%
6 pts better
16.3%
14.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 0.0%
6.2%
6.2 pts better
14.9%
14.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.2%
0.2 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 0.8%
0.5%
0.3 pts worse
1.7%
0.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 19.9%
21.7%
1.8 pts better
19.8%
0.1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 5.8%
3.7%
2.1 pts worse
5.1%
0.7 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.6%
78.1%
18.5 pts better
81.7%
14.9 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.2%
1.2 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 96.8%
75.6%
21.2 pts better
79.7%
17.1 pts better
Short Stay · 2024Q3-2025Q2

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-11-21 · Fire 2024-11-21

9 health deficiencies

Top issue: Administration (3 deficiencies)

3 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 2 Health 2022-11-09 · Fire 2022-11-09

10 health deficiencies

Top issue: Pharmacy Service (2 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 3 Health 2020-01-04 · Fire 2020-01-04

4 health deficiencies

Top issue: Environmental (1 deficiency)

1 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-11-21

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2024-12-19

F · Potential for more than minimal harm 2024-11-21

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-12-19

F · Potential for more than minimal harm 2024-11-21

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-12-19

F · Potential for more than minimal harm 2022-11-09

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2022-12-09

F · Potential for more than minimal harm 2022-11-09

K331 · Smoke Deficiencies

Fire Safety

Construct fire resistant interior walls.

Corrected 2022-12-09

F · Potential for more than minimal harm 2022-11-09

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-12-09

E · Potential for more than minimal harm 2022-11-09

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2022-12-09

E · Potential for more than minimal harm 2020-01-04

K271 · Egress Deficiencies

Fire Safety

Have exits that are accessible at all times.

Corrected 2020-01-22

Inspection history

Recent health citations

F · Potential for more than minimal harm 2024-11-21

F847 · Administration Deficiencies

Health

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Corrected 2024-12-19

F · Potential for more than minimal harm 2024-11-21

F848 · Administration Deficiencies

Health

Provide a neutral and fair arbitration process and agree to arbitrator and venue.

Corrected 2024-12-19

F · Potential for more than minimal harm 2024-11-21

F949 · Administration Deficiencies

Health

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

Corrected 2024-12-19

E · Potential for more than minimal harm 2024-11-21

F805 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2024-12-19

D · Potential for more than minimal harm 2024-11-21

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-12-19

D · Potential for more than minimal harm 2024-11-21

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-12-19

D · Potential for more than minimal harm 2024-11-21

F622 · Resident Rights Deficiencies

Health

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2024-12-19

D · Potential for more than minimal harm 2024-11-21

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-12-19

D · Potential for more than minimal harm 2024-11-21

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-12-19

F · Potential for more than minimal harm 2023-07-07

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2023-07-25

F · Potential for more than minimal harm 2022-11-09

F868 · Administration Deficiencies

Health

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Corrected 2022-12-09

F · Potential for more than minimal harm 2022-11-09

F947 · Nursing and Physician Services Deficiencies

Health

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2022-12-09

D · Potential for more than minimal harm 2022-11-09

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2022-12-09

D · Potential for more than minimal harm 2022-11-09

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2022-12-09

D · Potential for more than minimal harm 2022-11-09

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2022-12-09

D · Potential for more than minimal harm 2022-11-09

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2022-12-09

D · Potential for more than minimal harm 2022-11-09

F646 · Resident Assessment and Care Planning Deficiencies

Health

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

Corrected 2022-12-09

D · Potential for more than minimal harm 2022-11-09

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-12-09

D · Potential for more than minimal harm 2022-11-09

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2022-12-09

D · Potential for more than minimal harm 2022-11-09

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2022-12-09

D · Potential for more than minimal harm 2020-01-04

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2020-01-22

D · Potential for more than minimal harm 2020-01-04

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2020-01-22

D · Potential for more than minimal harm 2020-01-04

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2020-01-22

Penalties and ownership

What sits behind the stars

Ownership

Braunstein Bears 2016 Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 13 facilities 2017-09-18
Braunstein, Barry

Corporate Officer · Individual

0% 15 facilities 2017-09-18
Coholich, Robert

W-2 Managing Employee · Individual

0% 1 facilities 2017-09-18
Dreifus, Ethan

5% Or Greater Direct Ownership Interest · Individual

0% 9 facilities 2017-09-18
El-Northwood LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 7 facilities 2017-09-18
Feuer, Samuel

5% Or Greater Indirect Ownership Interest · Individual

0% 20 facilities 2017-09-18
Feuer, Samuel

Corporate Officer · Individual

0% 20 facilities 2017-09-18
Katz, Larry

5% Or Greater Indirect Ownership Interest · Individual

0% 21 facilities 2017-09-18
Katz, Larry

Corporate Officer · Individual

0% 21 facilities 2017-09-18
Lahasky, Ephram

5% Or Greater Indirect Ownership Interest · Individual

0% 60 facilities 2017-09-18
Lahasky, Ephram

Corporate Officer · Individual

0% 60 facilities 2017-09-18
Leshkowitz, Eli

5% Or Greater Indirect Ownership Interest · Individual

0% 18 facilities 2017-09-18
Leshkowitz, Eli

Corporate Officer · Individual

0% 18 facilities 2017-09-18
Northwood Healthcare Group LLC

Operational/Managerial Control · Organization

0% 7 facilities 2017-09-18
Northwood Healthcare Managing Member LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 7 facilities 2017-09-18
Northwood Healthcare Member LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 7 facilities 2017-09-18
Northwood Healthcare Operating Holdings LLC

5% Or Greater Direct Ownership Interest · Organization

0% 7 facilities 2017-09-18

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