Cycle 1
Health 2025-12-11 · Fire 2025-12-11
0 health deficiencies
No concentrated health issue counts in this cycle.
0 fire-safety deficiencies
No concentrated fire-safety issue counts in this cycle.
Indianola, IA
Westview of Indianola Care Center
5-star overall rating with 5-star inspections
1900 West Third Place, Indianola, IA
(515) 961-3189
Overall
5 / 5
CMS overall stars
Health inspections
5 / 5
Survey and complaint cycles
Staffing
4 / 5
RN + nurse staffing
Quality measures
5 / 5
Resident outcomes and process measures
Quick facts
Facility snapshot
Beds
71
Certified beds
Average residents
65
Average occupied residents
Ownership
For-Profit
Publicly displayed owner type
Chain
Legacy Healthcare
Operator or chain grouping
Approved since
1997-10-01
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Chain footprint
90 facilities
Chain averages 3 overall / 3 health / 3 staffing / 3 quality stars
Changed ownership
No
Within the last 12 months
Family council
No
Resident and family council reported
Sprinklers
Yes
Automatic sprinklers in all required areas
Staffing
Hours and turnover
RN hours / resident day
0.53
Registered nurse staffing · state 0.73 · national 0.68
LPN hours / resident day
0.47
Licensed practical nurse staffing · state 0.57 · national 0.87
Aide hours / resident day
2.82
Nurse aide staffing · state 2.53 · national 2.35
Total nurse hours
3.82
All reported nurse hours · state 3.83 · national 3.89
Licensed hours
1.00
RN + LPN hours · state 1.30 · national 1.54
Weekend hours
3.51
Weekend nurse staffing · state 3.35 · national 3.43
Weekend RN hours
0.28
Weekend registered nurse coverage · state 0.50 · national 0.47
Physical therapist
0.01
Reported PT staffing · state 0.04 · national 0.07
Adjusted RN hours
0.59
CMS adjusted RN staffing hours
Adjusted total hours
4.26
CMS adjusted total nurse staffing hours
Case-mix index
1.23
Higher values indicate more complex resident acuity
RN turnover
22%
Annual RN turnover · state 44% · national 45%
Total nurse turnover
28%
Annual nurse turnover · state 44% · national 46%
SNF VBP
Value-based purchasing
Program rank
852
Lower is better among SNFs in the FY 2026 VBP program.
Performance score
62.99
Composite VBP score used to determine payment impact.
Payment multiplier
1.0178
Above 1.000 increases Medicare payment; below 1.000 reduces it.
Program components
How the VBP score is built
Readmission
8.62
Performance 17.44% · Measure score 8.62 · Achievement 8.62 · This facility did not have sufficient data to calculate a baseline period measure result.
Healthcare-associated infections
3.42
Performance 6.81% · Measure score 3.42 · Achievement 3.42 · This facility did not have sufficient data to calculate a baseline period measure result.
Total nurse turnover
7.78
Baseline 49.37% · Performance 31.88% · Measure score 7.78 · Achievement 7.78 · Improvement 6.63
Adjusted total nurse staffing
5.38
Baseline 4.27 hours · Performance 4.61 hours · Measure score 5.38 · Achievement 5.38 · Improvement 1.75
SNF QRP
Medicare quality reporting measures
| Measure | Facility | National | Note |
|---|---|---|---|
| Potentially preventable 30-day readmission | 9.79% |
10.72%
0.9 pts better
|
No Different than the National Rate · Eligible stays 76 · Observed rate 6.58% · Lower 95% interval 6.54% |
| Discharge to community | 52.12% |
50.57%
1.5 pts better
|
No Different than the National Rate · Eligible stays 58 · Observed rate 46.55% · Lower 95% interval 40.22% |
| Medicare spending per beneficiary | 0.8 |
1.02
0.2 pts better
|
|
| Drug regimen review with follow-up | 98.46% |
95.27%
3.2 pts better
|
Numerator 64 · Denominator 65 |
| Falls with major injury | 0% |
0.77%
0.8 pts better
|
Numerator 0 · Denominator 65 |
| Discharge self-care score | 38.6% |
53.69%
15.1 pts worse
|
Numerator 22 · Denominator 57 |
| Discharge mobility score | 22.81% |
50.94%
28.1 pts worse
|
Numerator 13 · Denominator 57 |
| Pressure ulcers or injuries, new or worsened | 1.54% |
2.29%
0.8 pts better
|
Numerator 1 · Denominator 65 · Adjusted rate 1.49% |
| Healthcare-associated infections requiring hospitalization | 6.81% |
7.12%
0.3 pts better
|
No Different than the National Rate · Eligible stays 58 · Observed rate 5.17% · Lower 95% interval 3.76% |
| Staff COVID-19 vaccination coverage | 5.93% |
8.2%
2.3 pts worse
|
Numerator 7 · Denominator 118 |
| Staff flu vaccination coverage | 21.29% |
42%
20.7 pts worse
|
Numerator 33 · Denominator 155 |
| Discharge function score | 45.61% |
56.45%
10.8 pts worse
|
Numerator 26 · Denominator 57 |
| Transfer of health information to provider | Not Available |
95.95%
|
Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly. |
| Transfer of health information to patient | 100% |
96.28%
3.7 pts better
|
Numerator 33 · Denominator 33 |
| Resident COVID-19 vaccinations up to date | 52.94% |
25.2%
27.7 pts better
|
Numerator 18 · Denominator 34 |
Quality measures
Resident outcomes and process scores
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days | 0.9 |
1.5
0.6 pts better
|
1.9
1 pts better
|
Long Stay · 20240701-20250630 · Adjusted 0.9 · Observed 0.6 · Expected 1.3 · Used in QM five-star |
| Number of outpatient emergency department visits per 1000 long-stay resident days | 0.3 |
2.1
1.8 pts better
|
1.8
1.5 pts better
|
Long Stay · 20240701-20250630 · Adjusted 0.3 · Observed 0.2 · Expected 1.3 · Used in QM five-star |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100.0% |
94.0%
6 pts better
|
93.4%
6.6 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 88.3% |
95.2%
6.9 pts worse
|
95.5%
7.2 pts worse
|
Long Stay · 2024Q3-2025Q2 · 4Q avg 88.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury | 3.9% |
3.7%
0.2 pts worse
|
3.3%
0.6 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 5.7% · Q2 7.0% · Q3 1.7% · Q4 1.6% · 4Q avg 3.9% · Used in QM five-star |
| Percentage of long-stay residents who have depressive symptoms | 1.1% |
4.0%
2.9 pts better
|
11.4%
10.3 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 3.9% · 4Q avg 1.1% |
| Percentage of long-stay residents who lose too much weight | 2.7% |
4.9%
2.2 pts better
|
5.4%
2.7 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 4.3% · Q2 2.1% · Q3 0.0% · Q4 4.2% · 4Q avg 2.7% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 21.7% |
20.6%
1.1 pts worse
|
19.6%
2.1 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 21.7% · Q2 25.5% · Q3 21.7% · Q4 18.0% · 4Q avg 21.7% |
| Percentage of long-stay residents who received an antipsychotic medication | 17.8% |
19.8%
2 pts better
|
16.7%
1.1 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 23.8% · Q2 17.1% · Q3 15.9% · Q4 14.9% · 4Q avg 17.8% · Used in QM five-star |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.2%
0.2 pts better
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | 16.0% |
18.5%
2.5 pts better
|
16.3%
0.3 pts better
|
Long Stay · 2024Q4-2025Q3 · Q2 28.7% · 4Q avg 16.0% · Used in QM five-star |
| Percentage of long-stay residents whose need for help with daily activities has increased | 12.1% |
18.3%
6.2 pts better
|
14.9%
2.8 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 14.0% · Q2 20.5% · Q3 9.5% · Q4 4.4% · 4Q avg 12.1% · Used in QM five-star |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 2.4% |
1.7%
0.7 pts worse
|
1.0%
1.4 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 3.4% · Q3 3.3% · Q4 2.9% · 4Q avg 2.4% · Used in QM five-star |
| Percentage of long-stay residents with a urinary tract infection | 1.7% |
2.5%
0.8 pts better
|
1.7%
About the same
|
Long Stay · 2024Q4-2025Q3 · Q1 3.8% · Q2 0.0% · Q3 1.7% · Q4 1.7% · 4Q avg 1.7% · Used in QM five-star |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 27.5% |
26.0%
1.5 pts worse
|
19.8%
7.7 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 8.8% · Q2 32.5% · Q3 26.2% · Q4 41.0% · 4Q avg 27.5% |
| Percentage of long-stay residents with pressure ulcers | 3.1% |
4.3%
1.2 pts better
|
5.1%
2 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 2.9% · Q2 4.2% · Q3 2.7% · Q4 2.5% · 4Q avg 3.1% · Used in QM five-star |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 96.3% |
84.3%
12 pts better
|
81.7%
14.6 pts better
|
Short Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 96.8% · Q4 81.8% · 4Q avg 96.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit | 6.4% |
13.1%
6.7 pts better
|
12.0%
5.6 pts better
|
Short Stay · 20240701-20250630 · Adjusted 6.4% · Observed 5.7% · Expected 10.0% · Used in QM five-star |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.0% |
1.9%
1.9 pts better
|
1.6%
1.6 pts better
|
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · 4Q avg 0.0% · Used in QM five-star |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 12.2% |
73.3%
61.1 pts worse
|
79.7%
67.5 pts worse
|
Short Stay · 2024Q3-2025Q2 · 4Q avg 12.2% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 8.9% |
21.3%
12.4 pts better
|
23.9%
15 pts better
|
Short Stay · 20240701-20250630 · Adjusted 8.9% · Observed 8.6% · Expected 23.0% · Used in QM five-star |
Survey summary
Recent inspection cycles
Cycle 2
Health 2024-11-07 · Fire 2024-11-07
0 health deficiencies
No concentrated health issue counts in this cycle.
0 fire-safety deficiencies
No concentrated fire-safety issue counts in this cycle.
Cycle 3
Health 2023-10-19 · Fire 2023-10-19
0 health deficiencies
No concentrated health issue counts in this cycle.
0 fire-safety deficiencies
No concentrated fire-safety issue counts in this cycle.
Inspection history
Recent health citations
Penalties and ownership
What sits behind the stars
Ownership
Iowa Portfolio Opco Holdings LLC
5% Or Greater Direct Ownership Interest · Organization
Chaim Rajchenbach Descendants Tr Ua 04282008
5% Or Greater Indirect Ownership Interest · Organization
Oakway Operations LLC
5% Or Greater Indirect Ownership Interest · Organization
Doros Generation Trust U/A/D 1/3/12
5% Or Greater Indirect Ownership Interest · Organization
Beasley, Karla
Operational/Managerial Control · Individual
Behounek, Linsey
Operational/Managerial Control · Individual
Borcherding, Jenny
Operational/Managerial Control · Individual
Brand, Sandi
Operational/Managerial Control · Individual
Burken, Sheri
Operational/Managerial Control · Individual
Cascade Capital Holdings LLC
5% Or Greater Indirect Ownership Interest · Organization
Cascade Capital Partners LLC
5% Or Greater Indirect Ownership Interest · Organization
Ccg Gorgona LLC
5% Or Greater Indirect Ownership Interest · Organization
Elliott, Corey
Operational/Managerial Control · Individual
Friedenberg, Laura
Operational/Managerial Control · Individual
Gorgona Holdco LLC
5% Or Greater Indirect Ownership Interest · Organization
Gorgona Propco Holdings LLC
5% Or Greater Indirect Ownership Interest · Organization
Gorgona Sub Holdco LLC
5% Or Greater Indirect Ownership Interest · Organization
Hanson, Scott
Operational/Managerial Control · Individual
Hedberg, Jennifer
Operational/Managerial Control · Individual
Heying, Larina
Operational/Managerial Control · Individual
Houston, Mindy
Operational/Managerial Control · Individual
Indianola Ia Property Holdings LLC
5% Or Greater Direct Ownership Interest · Organization
Jaeger, Krystle
Operational/Managerial Control · Individual
Larson, Melissa
Operational/Managerial Control · Individual
Legacy Healthcare Financial Services LLC
Operational/Managerial Control · Organization
Mcclure, Dorothy
Operational/Managerial Control · Individual
Otterbeck, Patricia
Operational/Managerial Control · Individual
Rajchenbach, Chaim
Operational/Managerial Control · Individual
Shabat, Menachem
Corporate Officer · Individual
Shear, Kiley
Operational/Managerial Control · Individual
Van Veghel, Elizabeth
Operational/Managerial Control · Individual
Wierschem, Bobbie
Operational/Managerial Control · Individual
Nearby options
Other facilities in reach
#1
The Village
Indianola, IA
5-star overall rating with 4-star inspections with 1 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle
#2
Good Samaritan Society - Indianola
Indianola, IA
1-star overall rating with 1-star inspections with abuse icon flag with $20,316 in total fines with 13 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle
#3
Norwalk Nursing and Rehabilitation Center
Norwalk, IA
2-star overall rating with 4-star inspections with 2 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle
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