Winter Park, FL

Westminster Winter Park

4-star overall rating with 2-star inspections with $81,276 in total fines with 4 recent health deficiencies

1111 S Lakemont Ave, Winter Park, FL

(407) 647-4083

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

80

Certified beds

Average residents

76

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

Westminster Communities Of Florida

Operator or chain grouping

Approved since

1995-03-03

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

8 facilities

Chain averages 4 overall / 4 health / 5 staffing / 5 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.05

Registered nurse staffing · state 0.73 · national 0.68

LPN hours / resident day

0.46

Licensed practical nurse staffing · state 0.79 · national 0.87

Aide hours / resident day

2.52

Nurse aide staffing · state 2.34 · national 2.35

Total nurse hours

4.03

All reported nurse hours · state 3.86 · national 3.89

Licensed hours

1.51

RN + LPN hours · state 1.52 · national 1.54

Weekend hours

3.90

Weekend nurse staffing · state 3.51 · national 3.43

Weekend RN hours

0.88

Weekend registered nurse coverage · state 0.53 · national 0.47

Physical therapist

0.12

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

1.10

CMS adjusted RN staffing hours

Adjusted total hours

4.21

CMS adjusted total nurse staffing hours

Case-mix index

1.31

Higher values indicate more complex resident acuity

RN turnover

36%

Annual RN turnover · state 46% · national 45%

Total nurse turnover

32%

Annual nurse turnover · state 42% · national 46%

SNF VBP

Value-based purchasing

Program rank

7,523

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

29.52

Composite VBP score used to determine payment impact.

Payment multiplier

0.9855

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

1.76

Baseline 20.16% · Performance 20.62% · Measure score 1.76 · Achievement 1.76 · Improvement 0

Healthcare-associated infections

0

Baseline 6.73% · Performance 8.51% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

6.22

Baseline 41.38% · Performance 38.27% · Measure score 6.22 · Achievement 6.22 · Improvement 1.38

Adjusted total nurse staffing

3.84

Baseline 4.25 hours · Performance 4.17 hours · Measure score 3.84 · Achievement 3.84 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.79%
10.72%
1.1 pts worse
No Different than the National Rate · Eligible stays 152 · Observed rate 11.18% · Lower 95% interval 7.9%
Discharge to community 52.37%
50.57%
1.8 pts better
No Different than the National Rate · Eligible stays 122 · Observed rate 50.82% · Lower 95% interval 44.83%
Medicare spending per beneficiary 1.18
1.02
0.2 pts worse
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 150 · Denominator 150
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 150
Discharge self-care score 67.95%
53.69%
14.3 pts better
Numerator 53 · Denominator 78
Discharge mobility score 48.72%
50.94%
2.2 pts worse
Numerator 38 · Denominator 78
Pressure ulcers or injuries, new or worsened 1.33%
2.29%
1 pts better
Numerator 2 · Denominator 150 · Adjusted rate 1.26%
Healthcare-associated infections requiring hospitalization 8.51%
7.12%
1.4 pts worse
No Different than the National Rate · Eligible stays 106 · Observed rate 9.43% · Lower 95% interval 5.09%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 122
Staff flu vaccination coverage 68.94%
42%
26.9 pts better
Numerator 111 · Denominator 161
Discharge function score 52.56%
56.45%
3.9 pts worse
Numerator 41 · Denominator 78
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 65 · Denominator 65
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 51 · Denominator 51
Resident COVID-19 vaccinations up to date 13.95%
25.2%
11.2 pts worse
Numerator 12 · Denominator 86

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.0
2.1
0.1 pts better
1.9
0.1 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.0 · Observed 1.7 · Expected 1.6 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.5
1.2
0.7 pts better
1.8
1.3 pts better
Long Stay · 20240701-20250630 · Adjusted 0.5 · Observed 0.4 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.5%
97.8%
1.7 pts better
93.4%
6.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 98.3% · Q3 100.0% · Q4 100.0% · 4Q avg 99.5%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
99.2%
0.8 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 0.5%
2.6%
2.1 pts better
3.3%
2.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.9% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 2.9%
3.7%
0.8 pts better
11.4%
8.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.9% · Q2 5.5% · Q3 0.0% · Q4 2.0% · 4Q avg 2.9%
Percentage of long-stay residents who lose too much weight 2.9%
5.9%
3 pts better
5.4%
2.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.7% · Q2 0.0% · Q3 3.1% · Q4 0.0% · 4Q avg 2.9%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 5.5%
15.7%
10.2 pts better
19.6%
14.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 12.2% · Q2 5.6% · Q3 0.0% · Q4 2.8% · 4Q avg 5.5%
Percentage of long-stay residents who received an antipsychotic medication 5.5%
9.8%
4.3 pts better
16.7%
11.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.2% · Q2 4.0% · Q3 6.5% · Q4 5.1% · 4Q avg 5.5% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 8.8%
11.7%
2.9 pts better
16.3%
7.5 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 8.8% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 13.3%
9.8%
3.5 pts worse
14.9%
1.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 19.4% · Q2 14.7% · Q3 3.4% · Q4 13.8% · 4Q avg 13.3% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.4%
0.4 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
0.8%
0.8 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 8.0%
12.5%
4.5 pts better
19.8%
11.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.5% · Q2 15.4% · Q3 5.7% · Q4 0.0% · 4Q avg 8.0%
Percentage of long-stay residents with pressure ulcers 3.0%
5.1%
2.1 pts better
5.1%
2.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.3% · Q2 3.1% · Q3 3.7% · Q4 1.9% · 4Q avg 3.0% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.3%
94.3%
4 pts better
81.7%
16.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 96.8% · Q2 98.5% · Q3 98.5% · Q4 99.3% · 4Q avg 98.3%
Percentage of short-stay residents who had an outpatient emergency department visit 8.8%
9.3%
0.5 pts better
12.0%
3.2 pts better
Short Stay · 20240701-20250630 · Adjusted 8.8% · Observed 8.1% · Expected 10.3% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.6%
1.5%
0.9 pts better
1.6%
1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 1.2% · Q4 1.0% · 4Q avg 0.6% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 97.8%
94.7%
3.1 pts better
79.7%
18.1 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 97.8%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 32.3%
26.2%
6.1 pts worse
23.9%
8.4 pts worse
Short Stay · 20240701-20250630 · Adjusted 32.3% · Observed 28.9% · Expected 21.3% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-10-31 · Fire 2024-10-31

4 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2023-03-30 · Fire 2023-03-30

10 health deficiencies

Top issue: Nutrition and Dietary (2 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 3 Health 2021-05-20 · Fire 2021-05-20

6 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2023-03-30

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-04-30

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-08-12

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-09-03

D · Potential for more than minimal harm 2024-10-31

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2024-11-25

D · Potential for more than minimal harm 2024-10-31

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2024-11-25

D · Potential for more than minimal harm 2024-10-31

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-11-25

G · Actual harm 2024-06-03

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-07-02

E · Potential for more than minimal harm 2024-06-03

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-07-02

E · Potential for more than minimal harm 2024-06-03

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-07-02

D · Potential for more than minimal harm 2024-06-03

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-07-02

J · Immediate jeopardy 2023-05-19

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-06-18

J · Immediate jeopardy 2023-05-19

F678 · Quality of Life and Care Deficiencies

Health

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Corrected 2023-06-18

F · Potential for more than minimal harm 2023-03-30

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-04-30

F · Potential for more than minimal harm 2023-03-30

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2023-04-30

E · Potential for more than minimal harm 2023-03-30

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-04-30

E · Potential for more than minimal harm 2023-03-30

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-04-30

D · Potential for more than minimal harm 2023-03-30

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-04-30

D · Potential for more than minimal harm 2023-03-30

F675 · Quality of Life and Care Deficiencies

Health

Honor each resident's preferences, choices, values and beliefs.

Corrected 2023-04-30

E · Potential for more than minimal harm 2021-05-20

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2021-06-18

D · Potential for more than minimal harm 2021-05-20

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2021-06-18

D · Potential for more than minimal harm 2021-05-20

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2021-06-18

C · Minimal harm 2021-05-20

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2021-06-18

Penalties and ownership

What sits behind the stars

$65,683 2024-06-03

Fine

Fine · fine $65,683

Fine

$7,796 2023-05-19

Fine

Fine · fine $7,796

Fine

$7,797 2023-05-19

Fine

Fine · fine $7,797

Fine

Ownership

Bell, William

Corporate Director · Individual

0% 5 facilities 2009-08-19
Debevoise, John

Corporate Director · Individual

0% 4 facilities 2020-01-01
Doddridge, Donald

Corporate Director · Individual

0% 8 facilities 2025-01-01
Dye, Stephen

Corporate Director · Individual

0% 5 facilities 2009-08-19
Early, Mary Ellen

Corporate Director · Individual

0% 4 facilities 2025-01-01
Faubel, Megan

Corporate Officer · Individual

0% 6 facilities 2025-01-01
Hennis, Garry

Corporate Officer · Individual

0% 7 facilities 2025-01-01
Hillenmeyer, John

Corporate Director · Individual

0% 5 facilities 2009-08-19
Hull, William

Corporate Director · Individual

0% 4 facilities 2024-01-01
Keith, Henry

Corporate Officer · Individual

0% 9 facilities 1994-01-01
Kuriakose, Joel

Operational/Managerial Control · Individual

0% 1 facilities 2019-05-06
Kutac, Kristin

Corporate Director · Individual

0% 4 facilities 2024-01-01
Lehman, Gary

Operational/Managerial Control · Individual

0% 4 facilities 2025-01-01
Maddux, Carlen

Corporate Director · Individual

0% 5 facilities 2020-01-01
Mock, Jeffrey

Corporate Director · Individual

0% 5 facilities 2020-01-01
Ramsey, John

Corporate Director · Individual

0% 5 facilities 2020-01-01
Shelley, Linda

Corporate Director · Individual

0% 5 facilities 2020-01-01
Westminster Services Inc

Operational/Managerial Control · Organization

0% 7 facilities 1966-01-01

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