Federal inspection record · CMS data as of October 1, 2026

Westhills Village Health Care Facility

255 Texas St, Rapid City, SD · (605) 342-0255

  • CMS high-performer trophy

CMS overall rating

5 of 5

Compare with a nearby home →
Certified beds
44
Residents per day
41
Ownership
Non-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare
Certified since
March 1, 1985

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in South Dakota.

  2. Staffing

    +1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change (already 5)

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among South Dakota homes

Westhills Village Health Care Facility carries 26 inspection points. That is fewer than 72% of South Dakota's 94 rated homes.

5★4★3★2★1★+3 homes above 170.2505102550100inspection points → fewer is better on the leftThis home · 26 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in South Dakota: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–14 pts
  • 4★ 14–31.5 pts
  • 3★ 31.5–55 pts
  • 2★ 55–95.25 pts
  • 1★ over 95.25 pts

Bars show every rated home in South Dakota by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

11 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 7 4 pts
E 2 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. G

    Ensure that residents are free from significant medication errors.

    July 8, 2025 · Complaint inspection · Pharmacy Service · F760 · Corrected August 6, 2025

Everything else, by area of care

Quality of Life and Care3D
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    March 12, 2026 · Standard · F684 · Corrected April 26, 2026

  2. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    November 21, 2024 · Standard · F684 · Corrected January 5, 2025

  3. D

    Provide care or services that was trauma informed and/or culturally competent.

    November 21, 2024 · Standard · F699 · Corrected January 5, 2025

Resident Rights2D
  1. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    March 12, 2026 · Standard · F578 · Corrected April 26, 2026

  2. D

    Reasonably accommodate the needs and preferences of each resident.

    November 21, 2024 · Standard · F558 · Corrected January 5, 2025

Infection Control2E
  1. D

    Provide and implement an infection prevention and control program.

    March 12, 2026 · Standard · F880 · Corrected April 26, 2026

  2. E

    Provide and implement an infection prevention and control program.

    November 21, 2024 · Standard · F880 · Corrected January 5, 2025

Freedom from Abuse, Neglect, and Exploitation2E
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    July 8, 2025 · Complaint · F609 · Corrected August 6, 2025

  2. E

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    November 21, 2024 · Complaint · F600 · Corrected January 5, 2025

Nutrition and Dietary1F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    November 21, 2024 · Standard · F812 · Corrected January 5, 2025

Inspection history

  1. 2026-03-12

    3 health deficiencies · 0 fire-safety deficiencies

    Top issue: Infection Control (1 deficiency)

  2. 2024-11-21

    8 health deficiencies · 0 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

  3. 2023-08-02

    0 health deficiencies · 0 fire-safety deficiencies

    No concentrated health issue counts in this cycle.

4

Nursing time per resident, per day

Each resident here gets about 4 h 11 min of nursing staff time a day, 1 h 9 min of it from a registered nurse.

This home

4 h 11 min

South Dakota average

3 h 51 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 42% of nursing staff and 23% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$8,788 in federal fines on record over the past three years.

DatePenaltyAmount
2025-07-08Fine$8,788

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.8 pts better0.71.51.8
Number of outpatient emergency department visits per 1000 long-stay resident daysAbout the same1.71.71.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine5.7 pts worse89.2%94.9%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.9 pts worse94.3%97.2%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury5.5 pts better0.0%5.5%3.2%
Percentage of long-stay residents who have depressive symptoms3.3 pts better2.6%5.9%13.5%
Percentage of long-stay residents who lose too much weight3.1 pts better2.6%5.7%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication7.4 pts better10.3%17.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication4.7 pts worse29.5%24.8%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened7.9 pts better10.4%18.3%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased9.6 pts better11.9%21.5%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder1 pts better0.9%1.9%0.7%
Percentage of long-stay residents with a urinary tract infection2.9 pts better0.0%2.9%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.5 pts worse25.0%24.5%18.3%
Percentage of long-stay residents with pressure ulcers1.6 pts better2.9%4.5%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine6.6 pts better90.5%83.9%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit14.3 pts worse27.6%13.3%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication2.2 pts better0.0%2.2%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine7 pts better82.5%75.5%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission1.9 pts better18.1%20.0%23.4%

·

Who owns and runs it

22 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Presbyterian Retirement Village Of Rapid City, Inc.5% Or Greater Direct Ownership Interest · Organization100%2 facilities
Archer, BradleyManaging Control - Governing Body · Individual0%2 facilities
Bertsch, KelseyOperational/Managerial Control · Individual0%2 facilities
Bertsch, KelseyAdp Of The SNF · Individual0%2 facilities
Bifulco, LeahCorporate Officer · Individual0%2 facilities
Bifulco, LeahOperational/Managerial Control · Individual0%2 facilities
Diamond, KennethOperational/Managerial Control · Individual0%3 facilities
Diamond, KennethAdp Of The SNF · Individual0%3 facilities
Donohue, TylerCorporate Officer · Individual0%2 facilities
Duhamel Duffy, HeleneManaging Control - Governing Body · Individual0%2 facilities
Harlow, MarkManaging Control - Governing Body · Individual0%2 facilities
Jackson, DouglasManaging Control - Governing Body · Individual0%2 facilities
Kilpatrick, ChristopherManaging Control - Governing Body · Individual0%2 facilities
Knoll, AndreaOperational/Managerial Control · Individual0%2 facilities
Knudson, AdamManaging Control - Governing Body · Individual0%2 facilities
Moore, MollyManaging Control - Governing Body · Individual0%2 facilities
Mudge, DeborahManaging Control - Governing Body · Individual0%2 facilities
Petrotto, MaryannOperational/Managerial Control · Individual0%2 facilities
Pfeifle, CraigManaging Control - Governing Body · Individual0%2 facilities
Pogany, MichaelManaging Control - Governing Body · Individual0%2 facilities
Presbyterian Retirement Village Of Rapid City, Inc.Adp Of The SNF · Organization0%2 facilities
Shiffermiller, KassieManaging Control - Governing Body · Individual0%2 facilities

·

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