Federal inspection record · CMS data as of October 1, 2026
Westchester Manor at Providence Place
1795 Westchester Drive, High Point, NC · (336) 884-2222
- Certified beds
- 129
- Residents per day
- 122
- Ownership
- Non-Profit
- Chain
- Everyage Senior Living
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- May 1, 1973
1
How this home got 4 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in North Carolina.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★4 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among North Carolina homes
Westchester Manor at Providence Place carries 15 inspection points. That is fewer than 67% of North Carolina's 415 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in North Carolina: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–4 pts
- 4★ 4–15 pts
- 3★ 15–35 pts
- 2★ 35–73.5 pts
- 1★ over 73.5 pts
Bars show every rated home in North Carolina by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
8 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
-
G
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Everything else, by area of care
Nutrition and Dietary2E
- E
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights2D
- D
Reasonably accommodate the needs and preferences of each resident.
- B
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning2D
- D
Ensure each resident receives an accurate assessment.
- D
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care1D
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspection history
2026-08-13
1 health deficiencies · 8 fire-safety deficiencies
Top issue: Quality of Life and Care (1 deficiency)
2025-07-24
5 health deficiencies · 4 fire-safety deficiencies
Top issue: Nutrition and Dietary (2 deficiencies)
2024-05-23
2 health deficiencies · 0 fire-safety deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)
4
Nursing time per resident, per day
Each resident here gets about 4 h 51 min of nursing staff time a day, 26 min of it from a registered nurse.
This home
4 h 51 min
North Carolina average
3 h 52 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 31% of nursing staff and 46% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$8,018 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2024-05-23 | Fine | $8,018 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.6 pts worse | 2.3 | 1.7 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.4 pts better | 1.3 | 1.7 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine7.4 pts better | 99.8% | 92.4% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine5.3 pts better | 100.0% | 94.7% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.1 pts worse | 3.5% | 3.4% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms5.5 pts better | 1.3% | 6.8% | 13.5% |
| Percentage of long-stay residents who lose too much weight2.3 pts worse | 9.4% | 7.1% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication10.3 pts worse | 31.4% | 21.1% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medicationAbout the same | 13.9% | 13.9% | 15.4% |
| Percentage of long-stay residents who were physically restrainedAbout the same | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened3.2 pts worse | 19.8% | 16.6% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased0.3 pts better | 14.7% | 15.0% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.5 pts better | 0.1% | 0.6% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection2.4 pts worse | 4.5% | 2.1% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence7.3 pts worse | 27.2% | 19.9% | 18.3% |
| Percentage of long-stay residents with pressure ulcers0.4 pts worse | 5.8% | 5.4% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine13 pts better | 94.5% | 81.5% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit5.4 pts better | 7.3% | 12.7% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.6 pts better | 0.8% | 1.4% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine14.8 pts better | 95.9% | 81.1% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission1 pts better | 21.2% | 22.2% | 23.4% |
·
Who owns and runs it
79 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Abernethy, Julius | Managing Control - Governing Body · Individual | 0% | 4 facilities |
| Abernethy, Julius | Corporate Director · Individual | 0% | 4 facilities |
| Abernethy, Julius | Adp Of The SNF · Individual | 0% | 4 facilities |
| Alcorn, Gregory | Managing Control - Governing Body · Individual | 0% | 4 facilities |
| Alcorn, Gregory | Corporate Director · Individual | 0% | 4 facilities |
| Alcorn, Gregory | Adp Of The SNF · Individual | 0% | 4 facilities |
| Bolick, Lawrence | Managing Control - Governing Body · Individual | 0% | 4 facilities |
| Bolick, Lawrence | Corporate Director · Individual | 0% | 4 facilities |
| Bolick, Lawrence | Adp Of The SNF · Individual | 0% | 4 facilities |
| Branch, Anthony | Managing Control - Governing Body · Individual | 0% | 4 facilities |
| Branch, Anthony | Corporate Director · Individual | 0% | 4 facilities |
| Branch, Anthony | Adp Of The SNF · Individual | 0% | 4 facilities |
| Clapp, Kenneth | Managing Control - Governing Body · Individual | 0% | 4 facilities |
| Clapp, Kenneth | Corporate Director · Individual | 0% | 4 facilities |
| Clapp, Kenneth | Adp Of The SNF · Individual | 0% | 4 facilities |
| Cutts, Dawn | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Cutts, Dawn | Adp Of The SNF · Individual | 0% | 1 facilities |
| Erdman, Charles | Managing Control - Governing Body · Individual | 0% | 4 facilities |
| Erdman, Charles | Corporate Director · Individual | 0% | 4 facilities |
| Erdman, Charles | Adp Of The SNF · Individual | 0% | 4 facilities |
| Everyage | 5% Or Greater Security Interest · Organization | 0% | 4 facilities |
| Everyage | Operational/Managerial Control · Organization | 0% | 4 facilities |
| Everyage | Adp Of The SNF · Organization | 0% | 4 facilities |
| Gilliam, Jeffrey J | Managing Control - Governing Body · Individual | 0% | 4 facilities |
| Gilliam, Jeffrey J | Corporate Director · Individual | 0% | 4 facilities |
| Gilliam, Jeffrey J | Adp Of The SNF · Individual | 0% | 4 facilities |
| Gray, Paul | Managing Control - Governing Body · Individual | 0% | 4 facilities |
| Gray, Paul | Corporate Director · Individual | 0% | 4 facilities |
| Gray, Paul | Adp Of The SNF · Individual | 0% | 4 facilities |
| Horton, Michelle | Managing Control - Governing Body · Individual | 0% | 4 facilities |
| Horton, Michelle | Corporate Director · Individual | 0% | 4 facilities |
| Horton, Michelle | Adp Of The SNF · Individual | 0% | 4 facilities |
| Howell, Parker | Managing Control - Governing Body · Individual | 0% | 4 facilities |
| Howell, Parker | Corporate Director · Individual | 0% | 4 facilities |
| Howell, Parker | Adp Of The SNF · Individual | 0% | 4 facilities |
| Jones, Tammy | Managing Control - Governing Body · Individual | 0% | 4 facilities |
| Jones, Tammy | Corporate Officer · Individual | 0% | 4 facilities |
| Jones, Tammy | Operational/Managerial Control · Individual | 0% | 4 facilities |
| Maddox, Lamont | Managing Control - Governing Body · Individual | 0% | 4 facilities |
| Maddox, Lamont | Corporate Director · Individual | 0% | 4 facilities |
| Maddox, Lamont | Adp Of The SNF · Individual | 0% | 4 facilities |
| March, Mills | Managing Control - Governing Body · Individual | 0% | 4 facilities |
| March, Mills | Corporate Director · Individual | 0% | 4 facilities |
| March, Mills | Adp Of The SNF · Individual | 0% | 4 facilities |
| Niles, Maria | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Niles, Maria | Adp Of The SNF · Individual | 0% | 2 facilities |
| Reimann, Aimee | Managing Control - Governing Body · Individual | 0% | 4 facilities |
| Reimann, Aimee | Corporate Officer · Individual | 0% | 4 facilities |
| Reimann, Aimee | Operational/Managerial Control · Individual | 0% | 4 facilities |
| Slade-Hartman, Venezela | Adp Of The SNF · Individual | 0% | 3 facilities |
| Sloan, Heather | Corporate Officer · Individual | 0% | 3 facilities |
| Smith, Shane | Managing Control - Governing Body · Individual | 0% | 6 facilities |
| Smith, Shane | Corporate Director · Individual | 0% | 6 facilities |
| Smith, Shane | Adp Of The SNF · Individual | 0% | 6 facilities |
| Stone, Susan | Managing Control - Governing Body · Individual | 0% | 4 facilities |
| Stone, Susan | Corporate Director · Individual | 0% | 4 facilities |
| Stone, Susan | Adp Of The SNF · Individual | 0% | 4 facilities |
| Street, Jody | Managing Control - Governing Body · Individual | 0% | 4 facilities |
| Street, Jody | Corporate Director · Individual | 0% | 4 facilities |
| Street, Jody | Adp Of The SNF · Individual | 0% | 4 facilities |
| Sullivan, Diana | Managing Control - Governing Body · Individual | 0% | 4 facilities |
| Sullivan, Diana | Corporate Director · Individual | 0% | 4 facilities |
| Sullivan, Diana | Adp Of The SNF · Individual | 0% | 4 facilities |
| Syria, Lee | Managing Control - Governing Body · Individual | 0% | 4 facilities |
| Syria, Lee | Corporate Officer · Individual | 0% | 4 facilities |
| Syria, Lee | Operational/Managerial Control · Individual | 0% | 4 facilities |
| Syria, Lee | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 4 facilities |
| Thie, Ronald | Managing Control - Governing Body · Individual | 0% | 4 facilities |
| Thie, Ronald | Corporate Director · Individual | 0% | 4 facilities |
| Thie, Ronald | Adp Of The SNF · Individual | 0% | 4 facilities |
| Tobin, Cory | Managing Control - Governing Body · Individual | 0% | 4 facilities |
| Tobin, Cory | Corporate Director · Individual | 0% | 4 facilities |
| Tobin, Cory | Adp Of The SNF · Individual | 0% | 4 facilities |
| Wiley, Margaret | Managing Control - Governing Body · Individual | 0% | 4 facilities |
| Wiley, Margaret | Corporate Director · Individual | 0% | 4 facilities |
| Wiley, Margaret | Adp Of The SNF · Individual | 0% | 4 facilities |
| Wood, Kathy | Managing Control - Governing Body · Individual | 0% | 4 facilities |
| Wood, Kathy | Corporate Director · Individual | 0% | 4 facilities |
| Wood, Kathy | Adp Of The SNF · Individual | 0% | 4 facilities |
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Fire safety
12 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke4D
- D
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D
Install an approved automatic sprinkler system.
- D
Provide properly protected cooking facilities.
- D
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems4F
- D
Have a battery powered remote alarm panel in a location accessible by operating personnel.
- D
Have generator or other power source capable of supplying service within 10 seconds.
- F
Meet requirements for the installation and maintenance of electrical systems.
- D
Have generator or other power source capable of supplying service within 10 seconds.
Services2D
- D
Have properly installed electrical wiring and gas equipment.
- D
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Egress1D
- D
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Miscellaneous1D
- D
Have restrictions on the use of portable space heaters.
·
Other homes nearby
-
Meridian Center
High Point, NC · Genesis Healthcare
★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- 3 h 2 min
- Fines
- $88,566
-
Magnolia Gardens Center for Nursing and Rehabilita
Thomasville, NC · Alliance Health Group
★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- 3 h 19 min
- Fines
- $16,153
-
Westwood Health and Rehabilitation
Archdale, NC · Avardis Health
★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- 3 h 12 min
- Fines
- $15,642