Federal inspection record · CMS data as of October 1, 2026
West Village Post Acute
8 North Texas Avenue, Greenville, SC · (864) 295-1331
- Certified beds
- 132
- Residents per day
- 126
- Ownership
- For-Profit
- Chain
- Pacs Group
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- September 2, 1975
1
How this home got 2 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in South Carolina.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★2 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among South Carolina homes
West Village Post Acute carries 38 inspection points. That is fewer than 37% of South Carolina's 186 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in South Carolina: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–3 pts
- 4★ 3–15 pts
- 3★ 15–33 pts
- 2★ 33–57 pts
- 1★ over 57 pts
Bars show every rated home in South Carolina by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
23 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
-
G
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Everything else, by area of care
Resident Rights6E
- E
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Keep residents' personal and medical records private and confidential.
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Reasonably accommodate the needs and preferences of each resident.
- D
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
- D
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care5D
- D
Provide enough food/fluids to maintain a resident's health.
- D
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
- D
Provide activities to meet all resident's needs.
- D
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- D
Provide enough food/fluids to maintain a resident's health.
Nutrition and Dietary4F
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Assessment and Care Planning2D
- D
Ensure each resident receives an accurate assessment.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control2D
- D
Provide and implement an infection prevention and control program.
- D
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Freedom from Abuse, Neglect, and Exploitation2D
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Pharmacy Service1D
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspection history
2026-01-16
7 health deficiencies · 0 fire-safety deficiencies
Top issue: Nutrition and Dietary (2 deficiencies)
2024-11-15
4 health deficiencies · 2 fire-safety deficiencies
Top issue: Resident Rights (2 deficiencies)
2022-10-13
12 health deficiencies · 2 fire-safety deficiencies
Top issue: Resident Rights (4 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 12 min of nursing staff time a day, 34 min of it from a registered nurse.
This home
3 h 12 min
South Carolina average
3 h 52 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 53% of nursing staff and 69% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine4.1 pts better | 95.9% | 91.8% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.4 pts better | 96.9% | 92.5% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.4 pts worse | 3.6% | 3.2% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms1.3 pts worse | 4.5% | 3.2% | 13.5% |
| Percentage of long-stay residents who lose too much weight3.2 pts better | 2.9% | 6.1% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication8.7 pts worse | 30.0% | 21.3% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication4.2 pts better | 11.2% | 15.4% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened4.1 pts better | 7.7% | 11.8% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased7.5 pts better | 4.1% | 11.6% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.5 pts better | 0.1% | 0.6% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.2 pts better | 0.0% | 1.2% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence7.6 pts worse | 23.8% | 16.2% | 18.3% |
| Percentage of long-stay residents with pressure ulcers0.1 pts better | 4.8% | 4.9% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine36.8 pts worse | 45.1% | 81.9% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit4.1 pts better | 9.6% | 13.7% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.3 pts worse | 1.7% | 1.4% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine46.9 pts worse | 32.1% | 79.0% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission4.2 pts better | 20.1% | 24.3% | 23.4% |
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Who owns and runs it
21 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| 8 North Texas Avenue LLC | Adp Of The SNF · Organization | 0% | 1 facilities |
| Hancock, Mark | Corporate Officer · Individual | 0% | 159 facilities |
| Hancock, Mark | Adp Of The SNF · Individual | 0% | 159 facilities |
| Holck, Justin | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Holck, Justin | Adp Of The SNF · Individual | 0% | 1 facilities |
| Jergensen, Joshua | Managing Control - Governing Body · Individual | 0% | 262 facilities |
| Jergensen, Joshua | Corporate Officer · Individual | 0% | 262 facilities |
| Mauldin, Elizabeth | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Mauldin, Elizabeth | Adp Of The SNF · Individual | 0% | 1 facilities |
| Mitchell, John | Managing Control - Governing Body · Individual | 0% | 276 facilities |
| Mitchell, John | Corporate Officer · Individual | 0% | 276 facilities |
| Murray, Jason | Adp Of The SNF · Individual | 0% | 41 facilities |
| Pacs Group, Inc. | Adp Of The SNF · Organization | 0% | 21 facilities |
| Pacs Holdings, LLC | Adp Of The SNF · Organization | 0% | 20 facilities |
| Providence Administrative Consulting Services Inc | Adp Of The SNF · Organization | 0% | 71 facilities |
| Providence Group Nh, LLC | Adp Of The SNF · Organization | 0% | 76 facilities |
| Truist Bank | 5% Or Greater Security Interest · Organization | 0% | 77 facilities |
| Truist Bank | Adp Of The SNF · Organization | 0% | 77 facilities |
| Wheeler, Kerry | Operational/Managerial Control · Individual | 0% | 6 facilities |
| Wheeler, Kerry | Adp Of The SNF · Individual | 0% | 6 facilities |
| Zoozen LLC | Adp Of The SNF · Organization | 0% | 4 facilities |
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Fire safety
4 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke3D
- D
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
- D
Provide properly protected cooking facilities.
- D
Install corridor and hallway doors that block smoke.
Egress1D
- D
Keep aisles, corridors, and exits free of obstruction in case of emergency.
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Other homes nearby
-
Magnolia Manor - Greenville
Greenville, SC · Fundamental Healthcare
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 3 h 14 min
- Fines
- $4,271
-
Greenville Post Acute
Greenville, SC · Pacs Group
★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- 3 h 5 min
- Fines
- $0
-
Heartland Health Care Center - Greenville East
Greenville, SC · Pacs Group · Special Focus
★★★★★- Worst citation, 3 yrs
- L
- Nursing / resident / day
- 3 h 15 min
- Fines
- $12,418