Federal inspection record · CMS data as of October 1, 2026

West Ridge Specialty Care

1904 West Howard Street, Knoxville, IA · (641) 842-3153

CMS overall rating

4 of 5

Compare with a nearby home →
Certified beds
78
Residents per day
68
Ownership
Non-Profit
Chain
Care Initiatives
Medicare / Medicaid
Medicare + Medicaid
Certified since
November 1, 1996

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Iowa.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Iowa homes

West Ridge Specialty Care carries 21 inspection points. That is fewer than 65% of Iowa's 385 rated homes.

5★4★3★2★1★+12 homes above 18305102550100inspection points → fewer is better on the leftThis home · 21 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Iowa: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–7 pts
  • 4★ 7–21 pts
  • 3★ 21–41 pts
  • 2★ 41–86.5 pts
  • 1★ over 86.5 pts

Bars show every rated home in Iowa by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

11 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 8 4 pts
E 3 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care7E
  1. E

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    April 23, 2026 · Complaint · F676 · Corrected May 12, 2026

  2. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    April 23, 2026 · Complaint · F677 · Corrected May 12, 2026

  3. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 14, 2024 · Complaint · F689 · Corrected March 15, 2024

  4. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    May 4, 2023 · Standard · F690 · Corrected May 30, 2023

  5. D

    Provide safe, appropriate pain management for a resident who requires such services.

    May 4, 2023 · Standard · F697 · Corrected May 30, 2023

  6. D

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    May 4, 2023 · Standard · F740 · Corrected May 30, 2023

  7. D

    Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

    May 4, 2023 · Standard · F741 · Corrected May 30, 2023

Resident Rights3E
  1. E

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    November 4, 2025 · Complaint · F550 · Corrected November 25, 2025

  2. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    March 14, 2024 · Complaint · F580 · Corrected March 15, 2024

  3. D

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    May 4, 2023 · Standard · F561 · Corrected May 30, 2023

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    August 30, 2024 · Complaint · F609 · Corrected August 31, 2024

Inspection history

  1. 2026-07-02

    3 health deficiencies · 4 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

  2. 2024-07-03

    0 health deficiencies · 5 fire-safety deficiencies

    No concentrated health issue counts in this cycle.

  3. 2023-05-04

    8 health deficiencies · 4 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 2 h 53 min of nursing staff time a day, 45 min of it from a registered nurse.

This home

2 h 53 min

Iowa average

3 h 52 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 51% of nursing staff and 33% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident daysAbout the same1.41.41.8
Number of outpatient emergency department visits per 1000 long-stay resident daysAbout the same1.91.91.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine5 pts better99.2%94.2%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.2 pts better100.0%95.8%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.4 pts better2.5%3.9%3.2%
Percentage of long-stay residents who have depressive symptoms3.7 pts better0.5%4.2%13.5%
Percentage of long-stay residents who lose too much weight1.6 pts worse6.0%4.4%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication3.2 pts worse24.2%21.0%19.5%
Percentage of long-stay residents who received an antipsychotic medication4.6 pts better15.2%19.8%15.4%
Percentage of long-stay residents who were physically restrained0.2 pts better0.0%0.2%0.1%
Percentage of long-stay residents whose ability to walk independently worsened2.5 pts worse17.7%15.2%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased7.3 pts better9.3%16.6%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder1.4 pts better0.0%1.4%0.7%
Percentage of long-stay residents with a urinary tract infection0.2 pts worse2.6%2.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence5.7 pts worse30.7%25.0%18.3%
Percentage of long-stay residents with pressure ulcers1.9 pts better2.2%4.1%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine10.5 pts better94.5%84.0%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit1 pts worse14.0%13.0%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.4 pts worse3.5%2.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine6.8 pts better81.2%74.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission19.8 pts worse40.5%20.7%23.4%

·

Who owns and runs it

25 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Care Initiatives5% Or Greater Direct Ownership Interest · Organization100%43 facilities
Beal, MichaelCorporate Director · Individual0%43 facilities
Beal, MichaelCorporate Officer · Individual0%43 facilities
Bowen, LaneCorporate Director · Individual0%44 facilities
Carothers, Mary JaneCorporate Director · Individual0%43 facilities
Childs, KevinCorporate Director · Individual0%43 facilities
Computershare Corporate Trust Company, Na5% Or Greater Mortgage Interest · Organization0%59 facilities
Computershare Corporate Trust Company, NaAdp Of The SNF · Organization0%59 facilities
Corless, PeterCorporate Director · Individual0%43 facilities
Cox, BrittanyOperational/Managerial Control · Individual0%1 facilities
Cox, BrittanyAdp Of The SNF · Individual0%1 facilities
Dixon, DavidCorporate Officer · Individual0%44 facilities
Drake, EmilyCorporate Officer · Individual0%43 facilities
Gilyard, TanyaCorporate Officer · Individual0%42 facilities
Krein, KeithCorporate Director · Individual0%43 facilities
Kuhn, JeramyCorporate Officer · Individual0%43 facilities
Mahler, CarlaOperational/Managerial Control · Individual0%13 facilities
Mcdyer, JessicaCorporate Officer · Individual0%43 facilities
Rafferty, SusanCorporate Officer · Individual0%3 facilities
Rust, ElizabethCorporate Director · Individual0%43 facilities
Sturm, DeniseCorporate Director · Individual0%43 facilities
Upmeyer, LindaCorporate Director · Individual0%43 facilities
Volm, JohannaCorporate Officer · Individual0%29 facilities
Wei, ShipengOperational/Managerial Control · Individual0%17 facilities
Wei, ShipengAdp Of The SNF · Individual0%17 facilities

·

Fire safety

13 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Gas, Vacuum, and Electrical Systems4F
  1. E

    Ensure proper usage of power strips and extension cords.

    July 2, 2026 · K920 · Corrected July 6, 2026

  2. E

    Meet requirements for the use and maintenance of medical gas equipment.

    July 2, 2026 · K922 · Corrected July 6, 2026

  3. F

    Have generator or other power source capable of supplying service within 10 seconds.

    July 3, 2024 · K918 · Corrected August 10, 2024

  4. E

    Meet requirements for the use and maintenance of medical gas equipment.

    July 3, 2024 · K922 · Corrected July 11, 2024

Smoke4F
  1. D

    Have properly installed hallway dispensers for alcohol-based hand rub.

    July 2, 2026 · K325 · Corrected July 6, 2026

  2. F

    Inspect, test, and maintain automatic sprinkler systems.

    July 3, 2024 · K353 · Corrected July 11, 2024

  3. E

    Install corridor and hallway doors that block smoke.

    July 3, 2024 · K363 · Corrected July 11, 2024

  4. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    May 4, 2023 · K321 · Corrected May 7, 2023

Egress2F
  1. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    July 2, 2026 · K222 · Corrected July 6, 2026

  2. F

    Install emergency lighting that can last at least 1 1/2 hours.

    July 3, 2024 · K291 · Corrected July 11, 2024

Miscellaneous2F
  1. F

    Have simulated fire drills held at unexpected times.

    May 4, 2023 · K712 · Corrected May 11, 2023

  2. F

    Ensure that smoke control systems are tested and documented in accordance with established engineering principles.

    May 4, 2023 · K771 · Corrected September 29, 2023

Construction1D
  1. D

    Use approved construction type or materials.

    May 4, 2023 · K161 · Corrected May 7, 2023

·

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    J
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