Knoxville, IA

West Ridge Specialty Care

4-star overall rating with 4-star inspections with 1 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

1904 West Howard Street, Knoxville, IA

(641) 842-3153

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

78

Certified beds

Average residents

68

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

Care Initiatives

Operator or chain grouping

Approved since

1996-11-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

43 facilities

Chain averages 3 overall / 3 health / 4 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.74

Registered nurse staffing · state 0.73 · national 0.68

LPN hours / resident day

0.39

Licensed practical nurse staffing · state 0.57 · national 0.87

Aide hours / resident day

2.11

Nurse aide staffing · state 2.53 · national 2.35

Total nurse hours

3.24

All reported nurse hours · state 3.83 · national 3.89

Licensed hours

1.13

RN + LPN hours · state 1.30 · national 1.54

Weekend hours

2.70

Weekend nurse staffing · state 3.35 · national 3.43

Weekend RN hours

0.32

Weekend registered nurse coverage · state 0.50 · national 0.47

Physical therapist

0.01

Reported PT staffing · state 0.04 · national 0.07

Adjusted RN hours

0.84

CMS adjusted RN staffing hours

Adjusted total hours

3.71

CMS adjusted total nurse staffing hours

Case-mix index

1.19

Higher values indicate more complex resident acuity

RN turnover

39%

Annual RN turnover · state 44% · national 45%

Total nurse turnover

54%

Annual nurse turnover · state 44% · national 46%

SNF VBP

Value-based purchasing

Program rank

8,423

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

26.79

Composite VBP score used to determine payment impact.

Payment multiplier

0.9843

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

4.07

Baseline 18.42% · Performance 19.54% · Measure score 4.07 · Achievement 4.07 · Improvement 0

Healthcare-associated infections

2.93

Baseline 8.12% · Performance 7.05% · Measure score 2.93 · Achievement 2.64 · Improvement 2.93

Total nurse turnover

2.95

Baseline 46.15% · Performance 51.61% · Measure score 2.95 · Achievement 2.95 · Improvement 0

Adjusted total nurse staffing

0.76

Baseline 3.29 hours · Performance 3.30 hours · Measure score 0.76 · Achievement 0.76 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.29%
10.72%
0.4 pts better
No Different than the National Rate · Eligible stays 104 · Observed rate 7.69% · Lower 95% interval 7.44%
Discharge to community 48.13%
50.57%
2.4 pts worse
No Different than the National Rate · Eligible stays 68 · Observed rate 45.59% · Lower 95% interval 38.78%
Medicare spending per beneficiary 0.9
1.02
0.1 pts better
Drug regimen review with follow-up 96.49%
95.27%
1.2 pts better
Numerator 55 · Denominator 57
Falls with major injury 1.75%
0.77%
1 pts worse
Numerator 1 · Denominator 57
Discharge self-care score 40.91%
53.69%
12.8 pts worse
Numerator 18 · Denominator 44
Discharge mobility score 40.91%
50.94%
10 pts worse
Numerator 18 · Denominator 44
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 57 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 7.05%
7.12%
0.1 pts better
No Different than the National Rate · Eligible stays 53 · Observed rate 5.66% · Lower 95% interval 4.03%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 94
Staff flu vaccination coverage 14%
42%
28 pts worse
Numerator 14 · Denominator 100
Discharge function score 63.64%
56.45%
7.2 pts better
Numerator 28 · Denominator 44
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 14 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 17 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 41.38%
25.2%
16.2 pts better
Numerator 12 · Denominator 29

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.6
1.5
0.1 pts worse
1.9
0.3 pts better
Long Stay · 20240701-20250630 · Adjusted 1.6 · Observed 1.4 · Expected 1.6 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 2.3
2.1
0.2 pts worse
1.8
0.5 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.3 · Observed 2.1 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.6%
94.0%
5.6 pts better
93.4%
6.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 98.4% · 4Q avg 99.6%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.5%
95.2%
3.3 pts better
95.5%
3 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 98.5%
Percentage of long-stay residents experiencing one or more falls with major injury 3.1%
3.7%
0.6 pts better
3.3%
0.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.0% · Q2 3.0% · Q3 3.1% · Q4 3.2% · 4Q avg 3.1% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
4.0%
4 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 7.4%
4.9%
2.5 pts worse
5.4%
2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.6% · Q2 9.3% · Q3 12.5% · Q4 4.5% · 4Q avg 7.4%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 16.1%
20.6%
4.5 pts better
19.6%
3.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 12.3% · Q2 20.0% · Q3 14.3% · Q4 18.2% · 4Q avg 16.1%
Percentage of long-stay residents who received an antipsychotic medication 16.7%
19.8%
3.1 pts better
16.7%
About the same
Long Stay · 2024Q4-2025Q3 · Q1 15.2% · Q2 18.2% · Q3 17.1% · Q4 16.2% · 4Q avg 16.7% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 14.6%
18.5%
3.9 pts better
16.3%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 9.2% · Q2 8.8% · 4Q avg 14.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 11.5%
18.3%
6.8 pts better
14.9%
3.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 16.1% · Q2 16.7% · Q3 4.3% · Q4 7.0% · 4Q avg 11.5% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.7%
1.7 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.8%
2.5%
1.7 pts better
1.7%
0.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.5% · Q3 0.0% · Q4 1.6% · 4Q avg 0.8% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 27.9%
26.0%
1.9 pts worse
19.8%
8.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 31.0% · Q2 26.0% · Q3 28.4% · Q4 26.1% · 4Q avg 27.9%
Percentage of long-stay residents with pressure ulcers 3.3%
4.3%
1 pts better
5.1%
1.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.4% · Q2 4.2% · Q3 4.7% · Q4 0.9% · 4Q avg 3.3% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 93.2%
84.3%
8.9 pts better
81.7%
11.5 pts better
Short Stay · 2024Q4-2025Q3 · Q1 89.8% · Q2 92.7% · Q3 94.2% · Q4 95.2% · 4Q avg 93.2%
Percentage of short-stay residents who had an outpatient emergency department visit 22.8%
13.1%
9.7 pts worse
12.0%
10.8 pts worse
Short Stay · 20240701-20250630 · Adjusted 22.8% · Observed 21.2% · Expected 10.4% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 2.8%
1.9%
0.9 pts worse
1.6%
1.2 pts worse
Short Stay · 2024Q4-2025Q3 · Q2 3.7% · Q3 3.4% · Q4 0.0% · 4Q avg 2.8% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 90.7%
73.3%
17.4 pts better
79.7%
11 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 90.7%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 19.9%
21.3%
1.4 pts better
23.9%
4 pts better
Short Stay · 20240701-20250630 · Adjusted 19.9% · Observed 18.2% · Expected 21.7% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-07-03 · Fire 2024-07-03

1 health deficiencies

Top issue: Resident Rights (1 deficiency)

5 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Cycle 2 Health 2023-05-04 · Fire 2023-05-04

8 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

4 fire-safety deficiencies

Top issue: Miscellaneous (2 deficiencies)

Cycle 3 Health 2021-07-22 · Fire 2021-07-22

2 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

10 fire-safety deficiencies

Top issue: Smoke (6 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-07-03

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-07-11

F · Potential for more than minimal harm 2024-07-03

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-07-11

F · Potential for more than minimal harm 2024-07-03

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-08-10

E · Potential for more than minimal harm 2024-07-03

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-07-11

E · Potential for more than minimal harm 2024-07-03

K922 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use and maintenance of medical gas equipment.

Corrected 2024-07-11

F · Potential for more than minimal harm 2023-05-04

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-05-11

F · Potential for more than minimal harm 2023-05-04

K771 · Miscellaneous Deficiencies

Fire Safety

Ensure that smoke control systems are tested and documented in accordance with established engineering principles.

Corrected 2023-09-29

E · Potential for more than minimal harm 2023-05-04

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-05-07

D · Potential for more than minimal harm 2023-05-04

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2023-05-07

F · Potential for more than minimal harm 2021-07-22

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2021-07-28

F · Potential for more than minimal harm 2021-07-22

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2021-08-16

F · Potential for more than minimal harm 2021-07-22

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2021-07-27

E · Potential for more than minimal harm 2021-07-22

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2021-07-28

E · Potential for more than minimal harm 2021-07-22

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2021-07-28

E · Potential for more than minimal harm 2021-07-22

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2021-08-02

E · Potential for more than minimal harm 2021-07-22

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2021-08-03

D · Potential for more than minimal harm 2021-07-22

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2021-07-26

D · Potential for more than minimal harm 2021-07-22

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2021-08-03

D · Potential for more than minimal harm 2021-07-22

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2021-08-04

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-11-04

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-11-25

D · Potential for more than minimal harm 2024-08-30

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-08-31

D · Potential for more than minimal harm 2024-03-14

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-03-15

D · Potential for more than minimal harm 2024-03-14

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-03-15

D · Potential for more than minimal harm 2023-05-04

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2023-05-30

D · Potential for more than minimal harm 2023-05-04

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-05-30

D · Potential for more than minimal harm 2023-05-04

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2023-05-30

D · Potential for more than minimal harm 2023-05-04

F740 · Quality of Life and Care Deficiencies

Health

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2023-05-30

D · Potential for more than minimal harm 2023-05-04

F741 · Quality of Life and Care Deficiencies

Health

Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

Corrected 2023-05-30

D · Potential for more than minimal harm 2021-07-22

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2021-08-10

D · Potential for more than minimal harm 2021-07-22

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2021-08-10

Penalties and ownership

What sits behind the stars

Ownership

Care Initiatives

5% Or Greater Direct Ownership Interest · Organization

100% 43 facilities 2009-09-01
Beal, Michael

Corporate Director · Individual

0% 43 facilities 2020-06-01
Beal, Michael

Corporate Officer · Individual

0% 43 facilities 2020-06-01
Bowen, Lane

Corporate Director · Individual

0% 44 facilities 2021-01-01
Carothers, Mary Jane

Corporate Director · Individual

0% 43 facilities 2023-01-01
Childs, Kevin

Corporate Director · Individual

0% 43 facilities 2023-04-01
Cox, Brittany

W-2 Managing Employee · Individual

0% 1 facilities 2023-04-13
Dixon, David

Corporate Officer · Individual

0% 44 facilities 2016-06-01
Drake, Emily

Corporate Officer · Individual

0% 43 facilities 2023-01-04
Krein, Keith

Corporate Director · Individual

0% 43 facilities 2022-01-01
Kuhn, Jeramy

Corporate Officer · Individual

0% 43 facilities 2008-06-25
Mcdyer, Jessica

Corporate Officer · Individual

0% 43 facilities 2023-02-22
Rust, Elizabeth

Corporate Director · Individual

0% 43 facilities 2023-01-01
Sturm, Denise

Corporate Director · Individual

0% 43 facilities 2021-01-01
Upmeyer, Linda

Corporate Director · Individual

0% 43 facilities 2022-01-01
Wei, Shipeng

Corporate Director · Individual

0% 14 facilities 2024-01-01
Wells Fargo Bank

5% Or Greater Mortgage Interest · Organization

0% 3 facilities 2024-01-01

Nearby options

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1-star overall rating with 2-star inspections with $16,153 in total fines with 7 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
2 / 5
Staffing
1 / 5
Fines
$16,153
#2

Accura Healthcare of Pleasantville, LLC

Pleasantville, IA

1-star overall rating with 1-star inspections with $121,050 in total fines with 16 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
3 / 5
Fines
$121,050
#3

The Cottages

Pella, IA

2-star overall rating with 1-star inspections with $54,484 in total fines with 11 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
1 / 5
Staffing
5 / 5
Fines
$54,484

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