Federal inspection record · CMS data as of October 1, 2026

West Houston Rehabilitation And Healthcare Center

13428 Bissonnet, Houston, TX · (713) 351-4300

  • Cited for abuse (CMS abuse icon)

CMS overall rating

1 of 5

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Certified beds
124
Residents per day
95
Ownership
For-Profit
Chain
Momentum Skilled Services
Medicare / Medicaid
Medicare + Medicaid
Certified since
April 9, 2015

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Texas.

  2. Staffing

    no change (already 1)

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change (already 1)

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

This home carries CMS's abuse icon, which caps its inspection rating at 2 stars and so its overall rating at 4.

2

Where it sits among Texas homes

West Houston Rehabilitation And Healthcare Center carries 248.5 inspection points. That is fewer than 5% of Texas's 1,166 rated homes.

5★4★3★2★1★+35 homes above 292.505102550100200inspection points → fewer is better on the leftThis home · 248.5 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Texas: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–26 pts
  • 4★ 26–51 pts
  • 3★ 51–85 pts
  • 2★ 85–145.75 pts
  • 1★ over 145.75 pts

Bars show every rated home in Texas by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

34 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 2 50 pts
K 5 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 19 4 pts
E 8 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (7)

  1. K

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    October 25, 2024 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected October 26, 2024

  2. K

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    October 25, 2024 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F607 · Corrected October 26, 2024

  3. K

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    October 25, 2024 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F609 · Corrected October 26, 2024

  4. K

    Respond appropriately to all alleged violations.

    October 25, 2024 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F610 · Corrected October 26, 2024

  5. K

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    October 25, 2024 · Complaint inspection · Quality of Life and Care · F684 · Corrected October 26, 2024

  6. J

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    October 25, 2024 · Complaint inspection · Resident Rights · F580 · Corrected October 26, 2024

  7. J

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    March 11, 2024 · Complaint inspection · Quality of Life and Care · F678 · Corrected March 28, 2024

Everything else, by area of care

Quality of Life and Care11E
  1. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    August 5, 2026 · Complaint · F677 · Corrected August 6, 2026

  2. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    August 5, 2026 · Complaint · F690 · Corrected August 6, 2026

  3. E

    Provide routine and 24-hour emergency dental care for each resident.

    April 8, 2026 · Standard · F790 · Corrected April 10, 2026

  4. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    April 8, 2026 · Standard · F690 · Corrected April 10, 2026

  5. D

    Provide safe and appropriate respiratory care for a resident when needed.

    April 8, 2026 · Complaint · F695 · Corrected April 10, 2026

  6. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    January 30, 2025 · Standard · F677 · Corrected January 31, 2025

  7. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    January 30, 2025 · Standard · F693 · Corrected January 31, 2025

  8. D

    Provide safe and appropriate respiratory care for a resident when needed.

    January 30, 2025 · Standard · F695 · Corrected January 31, 2025

  9. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    December 31, 2024 · Complaint · F677 · Corrected January 1, 2025

  10. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    December 31, 2024 · Complaint · F686 · Corrected January 1, 2025

  11. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    December 7, 2023 · Standard · F690 · Corrected December 29, 2023

Pharmacy Service6E
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    January 30, 2025 · Standard · F755 · Corrected January 31, 2025

  2. D

    Ensure medication error rates are not 5 percent or greater.

    January 30, 2025 · Complaint · F759 · Corrected January 31, 2025

  3. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    January 30, 2025 · Standard · F761 · Corrected January 31, 2025

  4. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    October 25, 2024 · Complaint · F761 · Corrected October 26, 2024

  5. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    December 7, 2023 · Complaint · F761 · Corrected December 29, 2023

  6. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    December 7, 2023 · Standard · F755 · Corrected December 29, 2023

Resident Rights3E
  1. D

    Keep residents' personal and medical records private and confidential.

    August 5, 2026 · Complaint · F583 · Corrected August 6, 2026

  2. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    May 20, 2026 · Complaint · F584 · Corrected May 25, 2026

  3. D

    Reasonably accommodate the needs and preferences of each resident.

    January 30, 2025 · Standard · F558 · Corrected January 31, 2025

Resident Assessment and Care Planning3E
  1. E

    Ensure each resident receives an accurate assessment.

    April 8, 2026 · Standard · F641 · Corrected April 10, 2026

  2. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    April 8, 2026 · Standard · F656 · Corrected April 10, 2026

  3. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    November 21, 2024 · Complaint · F656 · Corrected December 13, 2024

Infection Control2E
  1. D

    Provide and implement an infection prevention and control program.

    December 31, 2024 · Complaint · F880 · Corrected January 1, 2025

  2. E

    Provide and implement an infection prevention and control program.

    December 7, 2023 · Complaint · F880 · Corrected December 29, 2023

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    August 5, 2026 · Complaint · F600 · Corrected June 26, 2026

Administration1E
  1. E

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    October 25, 2024 · Complaint · F835 · Corrected October 26, 2024

Inspection history

  1. 2026-04-08

    10 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

  2. 2025-01-30

    19 health deficiencies · 2 fire-safety deficiencies

    Top issue: Quality of Life and Care (6 deficiencies)

  3. 2023-12-07

    5 health deficiencies · 3 fire-safety deficiencies

    Top issue: Pharmacy Service (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 3 min of nursing staff time a day, 11 min of it from a registered nurse.

This home

3 h 3 min

Texas average

3 h 25 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 39% of nursing staff and 40% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$205,193 in federal fines on record over the past three years.

DatePenaltyAmount
2024-10-25Fine$182,988
2024-10-25Payment Denial · 9 day denial$0
2024-03-11Fine$22,205

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.4 pts worse2.42.01.8
Number of outpatient emergency department visits per 1000 long-stay resident days1.2 pts worse3.22.01.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine9 pts worse87.4%96.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine7.4 pts worse89.6%97.0%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.7 pts worse3.9%3.2%3.2%
Percentage of long-stay residents who have depressive symptoms2.3 pts better0.0%2.3%13.5%
Percentage of long-stay residents who lose too much weight2.6 pts better0.3%2.9%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication6.6 pts better11.2%17.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication4.8 pts better5.0%9.8%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened1.7 pts worse14.6%12.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased3.8 pts worse19.6%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts better0.0%0.3%0.7%
Percentage of long-stay residents with a urinary tract infection0.8 pts better0.0%0.8%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence5.4 pts better7.1%12.5%18.3%
Percentage of long-stay residents with pressure ulcers1.7 pts worse5.4%3.7%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine11.7 pts worse77.0%88.7%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit0.2 pts worse12.4%12.2%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.3 pts worse2.7%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine5.7 pts worse79.7%85.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission4.6 pts worse30.1%25.5%23.4%

·

Who owns and runs it

25 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Compton, Charles5% Or Greater Mortgage Interest · Individual0%5 facilities
Compton, CharlesAdp Of The SNF · Individual0%5 facilities
Compton, James5% Or Greater Mortgage Interest · Individual0%5 facilities
Compton, JamesAdp Of The SNF · Individual0%5 facilities
Compton, Kris5% Or Greater Mortgage Interest · Individual0%5 facilities
Compton, KrisAdp Of The SNF · Individual0%5 facilities
Compton3 Holdings, LLC5% Or Greater Mortgage Interest · Organization0%2 facilities
Compton3 Holdings, LLCAdp Of The SNF · Organization0%2 facilities
Koch, JustusAdp Of The SNF · Individual0%1 facilities
Ltc Of West Houston LLCOperational/Managerial Control · Organization0%1 facilities
Martel Healthcare Management LLC5% Or Greater Mortgage Interest · Organization0%4 facilities
Martel Healthcare Management LLCAdp Of The SNF · Organization0%4 facilities
Martel, Michael5% Or Greater Mortgage Interest · Individual0%7 facilities
Martel, MichaelAdp Of The SNF · Individual0%7 facilities
Mission Bend Healthcare Investments, LLC5% Or Greater Mortgage Interest · Organization0%1 facilities
Mission Bend Healthcare Investments, LLCAdp Of The SNF · Organization0%1 facilities
Reed, MichaelIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%13 facilities
Reed, StacieIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%2 facilities
Tanguilig-Robinson, CynthiaAdp Of The SNF · Individual0%3 facilities
The Smithers Management Trust5% Or Greater Mortgage Interest · Organization0%5 facilities
The Smithers Management TrustAdp Of The SNF · Organization0%5 facilities
Thompson, JohnnyCorporate Officer · Individual0%79 facilities
Threadgill, ForrestIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%9 facilities
Threadgill, MorganIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%9 facilities
Threadgill, SharlynOperational/Managerial Control · Individual0%10 facilities

·

Fire safety

5 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke2E
  1. E

    Properly select, install, inspect, or maintain portable fire extinguishes.

    January 30, 2025 · K355 · Corrected February 1, 2025

  2. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    January 30, 2025 · K372 · Corrected February 1, 2025

Egress1F
  1. F

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    December 7, 2023 · K211 · Corrected December 29, 2023

Miscellaneous1F
  1. F

    Have simulated fire drills held at unexpected times.

    December 7, 2023 · K712 · Corrected December 29, 2023

Gas, Vacuum, and Electrical Systems1F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    December 7, 2023 · K918 · Corrected December 29, 2023

·

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