Federal inspection record · CMS data as of October 1, 2026
West Haven Healthcare
1495 West Cameron Ave., West Covina, CA · (626) 962-4461
- Certified beds
- 99
- Residents per day
- 79
- Ownership
- For-Profit
- Chain
- Aaron Mayer
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- July 17, 1970
1
How this home got 4 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in California.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
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Quality measures
★★★★★+1 star
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★4 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among California homes
West Haven Healthcare carries 96 inspection points. That is fewer than 43% of California's 1,154 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in California: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–33 pts
- 4★ 33–66 pts
- 3★ 66–96 pts
- 2★ 96–146 pts
- 1★ over 146 pts
Bars show every rated home in California by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
55 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Quality of Life and Care17E
- E
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- E
Provide safe and appropriate respiratory care for a resident when needed.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- E
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
- E
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide enough food/fluids to maintain a resident's health.
- D
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- D
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- E
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- E
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
- D
Provide safe and appropriate respiratory care for a resident when needed.
Resident Rights11E
- E
Ensure that residents are fully informed and understand their health status, care and treatments.
- E
Reasonably accommodate the needs and preferences of each resident.
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- E
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- E
Ensure that residents are fully informed and understand their health status, care and treatments.
- E
Reasonably accommodate the needs and preferences of each resident.
- D
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
- D
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning6E
- E
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D
Ensure each resident receives an accurate assessment.
- E
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- E
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- E
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
- B
Ensure each resident receives an accurate assessment.
Nutrition and Dietary5E
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
- D
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nursing and Physician Services4E
- D
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- B
Post nurse staffing information every day.
- E
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- D
Post nurse staffing information every day.
Administration4E
- E
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
- E
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
- E
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
- D
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Infection Control3E
- E
Provide and implement an infection prevention and control program.
- D
Provide and implement an infection prevention and control program.
- D
Provide and implement an infection prevention and control program.
Pharmacy Service3D
- D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Environmental1D
- D
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Freedom from Abuse, Neglect, and Exploitation1D
- D
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspection history
2026-03-16
15 health deficiencies · 2 fire-safety deficiencies
Top issue: Quality of Life and Care (4 deficiencies)
2025-01-24
20 health deficiencies · 5 fire-safety deficiencies
Top issue: Quality of Life and Care (7 deficiencies)
2024-01-19
20 health deficiencies · 3 fire-safety deficiencies
Top issue: Quality of Life and Care (6 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 4 h 21 min of nursing staff time a day, 29 min of it from a registered nurse.
This home
4 h 21 min
California average
4 h 33 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 41% of nursing staff and 39% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days1.5 pts worse | 3.7 | 2.2 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.4 pts better | 1.1 | 1.5 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.3 pts better | 100.0% | 98.7% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.1 pts better | 100.0% | 97.9% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.5 pts worse | 2.1% | 1.6% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms1.9 pts better | 5.7% | 7.6% | 13.5% |
| Percentage of long-stay residents who lose too much weight3.2 pts worse | 7.3% | 4.1% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication9 pts better | 4.7% | 13.7% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication4.8 pts better | 7.5% | 12.3% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.3 pts better | 0.0% | 0.3% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened0.6 pts better | 8.3% | 8.9% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased1.1 pts better | 9.1% | 10.2% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladderAbout the same | 0.7% | 0.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.2 pts worse | 1.4% | 1.2% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence7.2 pts better | 2.6% | 9.8% | 18.3% |
| Percentage of long-stay residents with pressure ulcers0.5 pts better | 3.8% | 4.3% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine5.3 pts better | 99.9% | 94.6% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit2.1 pts worse | 13.2% | 11.1% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.9 pts better | 0.4% | 1.3% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine6.9 pts better | 100.0% | 93.1% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission7.6 pts better | 15.0% | 22.6% | 23.4% |
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Who owns and runs it
22 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Deutsch 2016 Grat | 5% Or Greater Direct Ownership Interest · Organization | 72% | 4 facilities |
| Deutsch, Isaac | 5% Or Greater Indirect Ownership Interest · Individual | 72% | 4 facilities |
| Ahm Family Holdings LLC | Direct Ownership Interest · Organization | 0% | 3 facilities |
| Amc Family Holding LLC | Direct Ownership Interest · Organization | 0% | 3 facilities |
| Amm Family Holdings LLC | Direct Ownership Interest · Organization | 0% | 3 facilities |
| Asm Family Holdings LLC | Direct Ownership Interest · Organization | 0% | 3 facilities |
| Atr Family Holdings LLC | Direct Ownership Interest · Organization | 0% | 3 facilities |
| Colman, Aviva | Indirect Ownership Interest · Individual | 0% | 1 facilities |
| Deutsch, Isaac | Corporate Officer · Individual | 0% | 4 facilities |
| Mayer, Aaron | Indirect Ownership Interest · Individual | 0% | 7 facilities |
| Mayer, Abraham | Indirect Ownership Interest · Individual | 0% | 9 facilities |
| Mayer, Akiva | Indirect Ownership Interest · Individual | 0% | 4 facilities |
| Mayer, Zachary | Indirect Ownership Interest · Individual | 0% | 1 facilities |
| Menlo Trust U/T/D February 22, 1983 | Adp Of The SNF · Organization | 0% | 2 facilities |
| Miracle Mile Properties LP | Adp Of The SNF · Organization | 0% | 3 facilities |
| Mm2 Business Services, Lllp | Adp Of The SNF · Organization | 0% | 2 facilities |
| Obinwa, Amuche | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Obinwa, Amuche | Adp Of The SNF · Individual | 0% | 2 facilities |
| Rokowsky, Talia | Indirect Ownership Interest · Individual | 0% | 1 facilities |
| Solomon, Oliver | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Solomon, Oliver | Adp Of The SNF · Individual | 0% | 1 facilities |
| Zm Family Holdings LLC | Direct Ownership Interest · Organization | 0% | 3 facilities |
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Fire safety
10 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke6F
- F
Inspect, test, and maintain automatic sprinkler systems.
- E
Install corridor and hallway doors that block smoke.
- E
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
- E
Install an approved automatic sprinkler system.
- E
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems2E
- E
Ensure proper usage of power strips and extension cords.
- D
Have proper medical gas storage and administration areas.
Egress1E
- E
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Miscellaneous1E
- E
Have simulated fire drills held at unexpected times.
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Other homes nearby
-
West Covina Medical Center D/P SNF
West Covina, CA · Rollins-Nelson Healthcare Management
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 8 h 27 min
- Fines
- $0
-
West Covina Healthcare Center
West Covina, CA · Cambridge Healthcare Services
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 4 h 2 min
- Fines
- $44,027
-
Clara Baldwin Stocker Home For Women
West Covina, CA
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 3 h 59 min
- Fines
- $0