Oak Grove, LA

West Carroll Care Center, Inc

1-star overall rating with 2-star inspections with $54,806 in total fines with 9 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

706 Ross Street, Oak Grove, LA

(318) 428-9612

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

1 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

80

Certified beds

Average residents

74

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1997-01-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.18

Registered nurse staffing · state 0.32 · national 0.68

LPN hours / resident day

0.99

Licensed practical nurse staffing · state 1.18 · national 0.87

Aide hours / resident day

2.30

Nurse aide staffing · state 2.33 · national 2.35

Total nurse hours

3.47

All reported nurse hours · state 3.81 · national 3.89

Licensed hours

1.17

RN + LPN hours · state 1.49 · national 1.54

Weekend hours

3.00

Weekend nurse staffing · state 3.26 · national 3.43

Weekend RN hours

0.11

Weekend registered nurse coverage · state 0.22 · national 0.47

Physical therapist

0.02

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.21

CMS adjusted RN staffing hours

Adjusted total hours

4.03

CMS adjusted total nurse staffing hours

Case-mix index

1.18

Higher values indicate more complex resident acuity

RN turnover

0%

Annual RN turnover

Total nurse turnover

32%

Annual nurse turnover · state 48% · national 46%

SNF VBP

Value-based purchasing

Program rank

4,214

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

40.89

Composite VBP score used to determine payment impact.

Payment multiplier

0.9938

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

1.59

Baseline 7.66% · Performance 7.36% · Measure score 1.59 · Achievement 1.59 · Improvement 0.64

Total nurse turnover

6.11

Performance 38.71% · Measure score 6.11 · Achievement 6.11 · This facility did not have sufficient data to calculate a baseline period measure result.

Adjusted total nurse staffing

4.57

Baseline 2.45 hours · Performance 4.14 hours · Measure score 4.57 · Achievement 3.73 · Improvement 4.57

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.46%
10.72%
0.3 pts better
No Different than the National Rate · Eligible stays 39 · Observed rate 7.69% · Lower 95% interval 5.72%
Discharge to community 49.95%
50.57%
0.6 pts worse
No Different than the National Rate · Eligible stays 26 · Observed rate 46.15% · Lower 95% interval 34.76%
Medicare spending per beneficiary 1.22
1.02
0.2 pts worse
Drug regimen review with follow-up 92.68%
95.27%
2.6 pts worse
Numerator 38 · Denominator 41
Falls with major injury 2.44%
0.77%
1.7 pts worse
Numerator 1 · Denominator 41
Discharge self-care score 30%
53.69%
23.7 pts worse
Numerator 9 · Denominator 30
Discharge mobility score 33.33%
50.94%
17.6 pts worse
Numerator 10 · Denominator 30
Pressure ulcers or injuries, new or worsened 7.32%
2.29%
5 pts worse
Numerator 3 · Denominator 41 · Adjusted rate 7.39%
Healthcare-associated infections requiring hospitalization 7.36%
7.12%
0.2 pts worse
No Different than the National Rate · Eligible stays 28 · Observed rate 7.14% · Lower 95% interval 3.65%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 85
Staff flu vaccination coverage 13.54%
42%
28.5 pts worse
Numerator 13 · Denominator 96
Discharge function score 43.33%
56.45%
13.1 pts worse
Numerator 13 · Denominator 30
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 10 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 15 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 17 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 5.2
2.6
2.6 pts worse
1.9
3.3 pts worse
Long Stay · 20240701-20250630 · Adjusted 5.2 · Observed 4.0 · Expected 1.5 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 4.7
2.8
1.9 pts worse
1.8
2.9 pts worse
Long Stay · 20240701-20250630 · Adjusted 4.7 · Observed 4.2 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
92.0%
8 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
94.9%
5.1 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 7.2%
3.4%
3.8 pts worse
3.3%
3.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.9% · Q2 7.2% · Q3 8.6% · Q4 7.0% · 4Q avg 7.2% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
1.8%
1.8 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 7.0%
5.2%
1.8 pts worse
5.4%
1.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.5% · Q2 6.0% · Q3 7.4% · Q4 9.9% · 4Q avg 7.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 25.5%
23.1%
2.4 pts worse
19.6%
5.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 25.0% · Q2 23.2% · Q3 25.7% · Q4 28.2% · 4Q avg 25.5%
Percentage of long-stay residents who received an antipsychotic medication 24.8%
24.4%
0.4 pts worse
16.7%
8.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 24.6% · Q2 28.1% · Q3 24.6% · Q4 21.9% · 4Q avg 24.8% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 33.5%
22.2%
11.3 pts worse
16.3%
17.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 72.2% · Q2 15.8% · Q3 23.6% · Q4 12.2% · 4Q avg 33.5% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 31.2%
20.1%
11.1 pts worse
14.9%
16.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 58.2% · Q2 30.4% · Q3 16.9% · Q4 18.5% · 4Q avg 31.2% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 2.1%
1.6%
0.5 pts worse
1.0%
1.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.7% · Q2 1.6% · Q3 2.7% · Q4 2.4% · 4Q avg 2.1% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.4%
2.6%
2.2 pts better
1.7%
1.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.5% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.4% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 16.4%
16.9%
0.5 pts better
19.8%
3.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 12.2% · Q2 20.5% · Q3 18.4% · Q4 14.6% · 4Q avg 16.4%
Percentage of long-stay residents with pressure ulcers 4.4%
6.2%
1.8 pts better
5.1%
0.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.6% · Q2 4.7% · Q3 1.5% · Q4 5.6% · 4Q avg 4.4% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
83.6%
16.4 pts better
81.7%
18.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of short-stay residents who had an outpatient emergency department visit 12.9%
14.7%
1.8 pts better
12.0%
0.9 pts worse
Short Stay · 20240701-20250630 · Adjusted 12.9% · Observed 13.8% · Expected 11.9% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
3.3%
3.3 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 100.0%
76.2%
23.8 pts better
79.7%
20.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 29.7%
27.8%
1.9 pts worse
23.9%
5.8 pts worse
Short Stay · 20240701-20250630 · Adjusted 29.7% · Observed 31.0% · Expected 24.9% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-08-13 · Fire 2025-08-13

9 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

2 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 2 Health 2024-08-14 · Fire 2024-08-14

6 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2023-08-09 · Fire 2023-08-09

6 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

1 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2025-08-13

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-09-27

D · Potential for more than minimal harm 2025-08-13

K907 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure medical gas and vacuum systems have documented maintenance programs.

Corrected 2025-09-27

D · Potential for more than minimal harm 2023-08-09

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-08-09

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-08-13

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-09-27

E · Potential for more than minimal harm 2025-08-13

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-09-27

E · Potential for more than minimal harm 2025-08-13

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-09-27

E · Potential for more than minimal harm 2025-08-13

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-09-27

E · Potential for more than minimal harm 2025-08-13

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-09-27

E · Potential for more than minimal harm 2025-08-13

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2025-09-27

D · Potential for more than minimal harm 2025-08-13

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-09-27

D · Potential for more than minimal harm 2025-08-13

F640 · Resident Assessment and Care Planning Deficiencies

Health

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2025-09-27

D · Potential for more than minimal harm 2025-08-13

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-09-27

J · Immediate jeopardy 2025-02-18

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-01-31

E · Potential for more than minimal harm 2024-08-14

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-09-28

E · Potential for more than minimal harm 2024-08-14

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-09-28

E · Potential for more than minimal harm 2024-08-14

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-09-28

J · Immediate jeopardy 2024-05-07

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-05-02

J · Immediate jeopardy 2024-04-25

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-04-21

J · Immediate jeopardy 2024-01-03

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-12-20

E · Potential for more than minimal harm 2024-01-03

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-03-01

E · Potential for more than minimal harm 2023-08-09

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-09-22

E · Potential for more than minimal harm 2023-08-09

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2023-09-22

D · Potential for more than minimal harm 2023-08-09

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-09-22

D · Potential for more than minimal harm 2023-08-09

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-09-22

Penalties and ownership

What sits behind the stars

$16,663 2025-02-18

Fine

Fine · fine $16,663

Fine

$16,452 2024-05-07

Fine

Fine · fine $16,452

Fine

$8,886 2024-04-25

Fine

Fine · fine $8,886

Fine

$12,805 2024-01-03

Fine

Fine · fine $12,805

Fine

Ownership

Morris, Raymond

5% Or Greater Direct Ownership Interest · Individual

100% 1 facilities 2002-12-01
Bower, Kathy

W-2 Managing Employee · Individual

0% 1 facilities 2023-07-01
Fakhre, Fakhre

Contracted Managing Employee · Individual

0% 1 facilities 2021-01-01
Little, Dewana

Corporate Officer · Individual

0% 1 facilities 2002-12-01

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