Federal inspection record · CMS data as of October 1, 2026
West Carroll Care Center, Inc
706 Ross Street, Oak Grove, LA · (318) 428-9612
- Certified beds
- 80
- Residents per day
- 70
- Ownership
- For-Profit
- Chain
- No chain reported
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- January 1, 1997
1
How this home got 2 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Louisiana.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
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Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★2 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Louisiana homes
West Carroll Care Center, Inc carries 73 inspection points. That is fewer than 28% of Louisiana's 264 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Louisiana: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–15 pts
- 4★ 15–33 pts
- 3★ 33–53 pts
- 2★ 53–88.75 pts
- 1★ over 88.75 pts
Bars show every rated home in Louisiana by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
21 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (4)
-
J
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
-
J
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
J
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
J
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Everything else, by area of care
Quality of Life and Care6E
- E
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- E
Provide enough food/fluids to maintain a resident's health.
- E
Provide safe, appropriate dialysis care/services for a resident who requires such services.
- D
Provide safe and appropriate respiratory care for a resident when needed.
- E
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning4E
- D
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
- E
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- E
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- E
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nursing and Physician Services2E
- E
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- E
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service2E
- E
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- E
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Resident Rights1D
- D
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Infection Control1E
- E
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation1D
- D
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspection history
2025-08-13
9 health deficiencies · 2 fire-safety deficiencies
Top issue: Quality of Life and Care (4 deficiencies)
2024-08-14
4 health deficiencies · 0 fire-safety deficiencies
Top issue: Infection Control (1 deficiency)
2023-08-09
8 health deficiencies · 1 fire-safety deficiencies
Top issue: Quality of Life and Care (4 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 52 min of nursing staff time a day, 12 min of it from a registered nurse.
This home
3 h 52 min
Louisiana average
3 h 49 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 26% of nursing staff and 0% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$54,806 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2025-02-18 | Fine | $16,663 |
| 2024-05-07 | Fine | $16,452 |
| 2024-04-25 | Fine | $8,886 |
| 2024-01-03 | Fine | $12,805 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.1 pts worse | 2.5 | 2.4 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days1.4 pts worse | 4.0 | 2.6 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine6.2 pts better | 100.0% | 93.8% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4 pts better | 100.0% | 96.0% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury3.2 pts worse | 6.7% | 3.5% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms2.4 pts better | 0.0% | 2.4% | 13.5% |
| Percentage of long-stay residents who lose too much weight6.5 pts worse | 11.8% | 5.3% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication4.5 pts worse | 27.8% | 23.3% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication2.2 pts better | 20.6% | 22.8% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.2 pts better | 0.0% | 0.2% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened5.7 pts better | 9.4% | 15.1% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased3.1 pts worse | 19.6% | 16.5% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder1.7 pts worse | 2.7% | 1.0% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.5 pts better | 0.4% | 1.9% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.6 pts better | 12.3% | 14.9% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.2 pts worse | 6.7% | 5.5% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine10.9 pts better | 97.3% | 86.4% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit7.6 pts better | 6.8% | 14.4% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication3.1 pts better | 0.0% | 3.1% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine8.6 pts better | 86.4% | 77.8% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission9.5 pts worse | 37.8% | 28.3% | 23.4% |
·
Who owns and runs it
7 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Bower, Kathy | W-2 Managing Employee · Individual | 0% | 1 facilities |
| Bower, Kathy | Adp Of The SNF · Individual | 0% | 1 facilities |
| Fakhre, Fakhre | Contracted Managing Employee · Individual | 0% | 1 facilities |
| Fakhre, Fakhre | Adp Of The SNF · Individual | 0% | 1 facilities |
| Little, Dewana | Corporate Officer · Individual | 0% | 1 facilities |
| Little, Dewana | Adp Of The SNF · Individual | 0% | 1 facilities |
| Morris, Raymond | Direct Ownership Interest · Individual | 0% | 1 facilities |
·
Fire safety
3 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Gas, Vacuum, and Electrical Systems2D
- D
Ensure medical gas and vacuum systems have documented maintenance programs.
- D
Have generator or other power source capable of supplying service within 10 seconds.
Smoke1D
- D
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
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Other homes nearby
-
Carroll Health and Rehab LLC
Oak Grove, LA
★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- —
- Fines
- $37,884
-
Cypress at Lake Providence
Lake Providence, LA · Volare Health
★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- —
- Fines
- $74,456
-
Oak Woods Home for the Elderly
Mer Rouge, LA
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 4 h 33 min
- Fines
- $0