Jacksonville, FL

Vivo Healthcare University

4-star overall rating with 3-star inspections with 4 recent health deficiencies with 14 fire-safety deficiencies in the latest cycle

3648 University Blvd S, Jacksonville, FL

(904) 733-7440

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

117

Certified beds

Average residents

104

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Vivo Healthcare

Operator or chain grouping

Approved since

1980-07-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

11 facilities

Chain averages 3 overall / 2 health / 2 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.41

Registered nurse staffing · state 0.73 · national 0.68

LPN hours / resident day

0.81

Licensed practical nurse staffing · state 0.79 · national 0.87

Aide hours / resident day

2.10

Nurse aide staffing · state 2.34 · national 2.35

Total nurse hours

3.32

All reported nurse hours · state 3.86 · national 3.89

Licensed hours

1.22

RN + LPN hours · state 1.52 · national 1.54

Weekend hours

3.21

Weekend nurse staffing · state 3.51 · national 3.43

Weekend RN hours

0.28

Weekend registered nurse coverage · state 0.53 · national 0.47

Physical therapist

0.10

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.46

CMS adjusted RN staffing hours

Adjusted total hours

3.74

CMS adjusted total nurse staffing hours

Case-mix index

1.22

Higher values indicate more complex resident acuity

RN turnover

73%

Annual RN turnover · state 46% · national 45%

Total nurse turnover

79%

Annual nurse turnover · state 42% · national 46%

SNF VBP

Value-based purchasing

Program rank

11,347

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

17.14

Composite VBP score used to determine payment impact.

Payment multiplier

0.9817

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

3.16

Baseline 22.08% · Performance 20.23% · Measure score 3.16 · Achievement 2.59 · Improvement 3.16

Healthcare-associated infections

2.31

Baseline 6.43% · Performance 7.14% · Measure score 2.31 · Achievement 2.31 · Improvement 0

Total nurse turnover

0

Performance 72.63% · Measure score 0 · Achievement 0 · This facility did not have sufficient data to calculate a baseline period measure result.

Adjusted total nurse staffing

1.38

Baseline 4.18 hours · Performance 3.47 hours · Measure score 1.38 · Achievement 1.38 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.81%
10.72%
0.1 pts worse
No Different than the National Rate · Eligible stays 78 · Observed rate 14.1% · Lower 95% interval 7.93%
Discharge to community 44.8%
50.57%
5.8 pts worse
No Different than the National Rate · Eligible stays 47 · Observed rate 31.91% · Lower 95% interval 30.68%
Medicare spending per beneficiary 1.01
1.02
About the same
Drug regimen review with follow-up 84.95%
95.27%
10.3 pts worse
Numerator 79 · Denominator 93
Falls with major injury 1.08%
0.77%
0.3 pts worse
Numerator 1 · Denominator 93
Discharge self-care score 42.37%
53.69%
11.3 pts worse
Numerator 25 · Denominator 59
Discharge mobility score 45.76%
50.94%
5.2 pts worse
Numerator 27 · Denominator 59
Pressure ulcers or injuries, new or worsened 1.08%
2.29%
1.2 pts better
Numerator 1 · Denominator 93 · Adjusted rate 0.89%
Healthcare-associated infections requiring hospitalization 7.14%
7.12%
About the same
No Different than the National Rate · Eligible stays 39 · Observed rate 7.69% · Lower 95% interval 4.05%
Staff COVID-19 vaccination coverage 2.38%
8.2%
5.8 pts worse
Numerator 3 · Denominator 126
Staff flu vaccination coverage 4.58%
42%
37.4 pts worse
Numerator 6 · Denominator 131
Discharge function score 55.93%
56.45%
0.5 pts worse
Numerator 33 · Denominator 59
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 34 · Denominator 34
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 11 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 1.92%
25.2%
23.3 pts worse
Numerator 1 · Denominator 52

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.5
2.1
0.4 pts worse
1.9
0.6 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.5 · Observed 2.9 · Expected 2.2 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.3
1.2
0.9 pts better
1.8
1.5 pts better
Long Stay · 20240701-20250630 · Adjusted 0.3 · Observed 0.3 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 91.5%
97.8%
6.3 pts worse
93.4%
1.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 89.3% · Q2 90.0% · Q3 92.4% · Q4 94.3% · 4Q avg 91.5%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
99.2%
0.8 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 1.2%
2.6%
1.4 pts better
3.3%
2.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.2% · Q2 1.2% · Q3 1.3% · Q4 1.1% · 4Q avg 1.2% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 3.0%
3.7%
0.7 pts better
11.4%
8.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.6% · Q2 4.1% · Q3 1.4% · Q4 3.9% · 4Q avg 3.0%
Percentage of long-stay residents who lose too much weight 5.7%
5.9%
0.2 pts better
5.4%
0.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 8.1% · Q2 2.7% · Q3 7.1% · Q4 5.0% · 4Q avg 5.7%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 13.5%
15.7%
2.2 pts better
19.6%
6.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 11.7% · Q2 9.5% · Q3 13.9% · Q4 18.5% · 4Q avg 13.5%
Percentage of long-stay residents who received an antipsychotic medication 7.8%
9.8%
2 pts better
16.7%
8.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 9.8% · Q2 10.0% · Q3 7.1% · Q4 4.5% · 4Q avg 7.8% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 4.7%
11.7%
7 pts better
16.3%
11.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.7% · Q2 6.8% · Q3 6.0% · Q4 2.6% · 4Q avg 4.7% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 2.8%
9.8%
7 pts better
14.9%
12.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.3% · Q2 1.4% · Q3 1.4% · Q4 3.8% · 4Q avg 2.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.5%
0.4%
0.1 pts worse
1.0%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.1% · Q3 0.0% · Q4 0.9% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
0.8%
0.8 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 6.8%
12.5%
5.7 pts better
19.8%
13 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.9% · Q2 7.5% · Q3 1.2% · Q4 12.1% · 4Q avg 6.8%
Percentage of long-stay residents with pressure ulcers 4.0%
5.1%
1.1 pts better
5.1%
1.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.3% · Q2 5.8% · Q3 3.9% · Q4 2.2% · 4Q avg 4.0% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 94.2%
94.3%
0.1 pts worse
81.7%
12.5 pts better
Short Stay · 2024Q4-2025Q3 · Q1 92.4% · Q2 93.7% · Q3 93.6% · Q4 97.9% · 4Q avg 94.2%
Percentage of short-stay residents who had an outpatient emergency department visit 7.0%
9.3%
2.3 pts better
12.0%
5 pts better
Short Stay · 20240701-20250630 · Adjusted 7.0% · Observed 7.5% · Expected 12.0% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.8%
1.5%
0.7 pts better
1.6%
0.8 pts better
Short Stay · 2024Q4-2025Q3 · Q1 1.0% · Q2 1.1% · Q3 1.2% · Q4 0.0% · 4Q avg 0.8% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 96.6%
94.7%
1.9 pts better
79.7%
16.9 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 96.6%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 15.6%
26.2%
10.6 pts better
23.9%
8.3 pts better
Short Stay · 20240701-20250630 · Adjusted 15.6% · Observed 17.0% · Expected 25.9% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-11-07 · Fire 2024-11-07

4 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

14 fire-safety deficiencies

Top issue: Emergency Preparedness (5 deficiencies)

Cycle 2 Health 2022-12-22 · Fire 2022-12-22

3 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

1 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 3 Health 2021-05-20 · Fire 2021-05-20

10 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2024-11-07

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-12-01

E · Potential for more than minimal harm 2024-11-07

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-12-01

E · Potential for more than minimal harm 2024-11-07

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-12-01

E · Potential for more than minimal harm 2024-11-07

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-12-01

E · Potential for more than minimal harm 2024-11-07

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-12-01

D · Potential for more than minimal harm 2024-11-07

E25 · Emergency Preparedness Deficiencies

Fire Safety

Create arrangements with other facilities to receive patients.

Corrected 2024-12-01

D · Potential for more than minimal harm 2024-11-07

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2024-12-01

D · Potential for more than minimal harm 2024-11-07

E4 · Emergency Preparedness Deficiencies

Fire Safety

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2024-12-01

D · Potential for more than minimal harm 2024-11-07

E42 · Emergency Preparedness Deficiencies

Fire Safety

Meet the requirements of an integrated health system.

Corrected 2024-12-01

D · Potential for more than minimal harm 2024-11-07

E6 · Emergency Preparedness Deficiencies

Fire Safety

Conduct risk assessment and an All-Hazards approach.

Corrected 2024-12-01

D · Potential for more than minimal harm 2024-11-07

K231 · Egress Deficiencies

Fire Safety

Provide large enough exits.

Corrected 2024-12-01

D · Potential for more than minimal harm 2024-11-07

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-12-01

D · Potential for more than minimal harm 2024-11-07

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-12-01

D · Potential for more than minimal harm 2024-11-07

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2024-12-01

D · Potential for more than minimal harm 2022-12-22

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2023-01-27

Inspection history

Recent health citations

F · Potential for more than minimal harm 2024-11-07

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-12-13

D · Potential for more than minimal harm 2024-11-07

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-12-10

D · Potential for more than minimal harm 2024-11-07

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-13

D · Potential for more than minimal harm 2024-11-07

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-12-13

D · Potential for more than minimal harm 2024-08-26

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-09-14

E · Potential for more than minimal harm 2023-09-19

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2023-10-11

E · Potential for more than minimal harm 2023-09-19

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-10-11

E · Potential for more than minimal harm 2023-03-23

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-04-14

D · Potential for more than minimal harm 2023-03-23

F694 · Quality of Life and Care Deficiencies

Health

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2023-04-14

D · Potential for more than minimal harm 2022-12-22

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-01-27

D · Potential for more than minimal harm 2022-12-22

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-01-27

E · Potential for more than minimal harm 2021-05-20

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2021-06-20

D · Potential for more than minimal harm 2021-05-20

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2021-06-20

D · Potential for more than minimal harm 2021-05-20

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2021-06-20

D · Potential for more than minimal harm 2021-05-20

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2021-06-20

D · Potential for more than minimal harm 2021-05-20

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2021-06-20

D · Potential for more than minimal harm 2021-05-20

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2021-06-20

Penalties and ownership

What sits behind the stars

Ownership

Jacksonville 3 University Opco Holdings LLC

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 2022-09-09
Jek Irrv Tr Ii

5% Or Greater Indirect Ownership Interest · Organization

13% 12 facilities 2022-09-09
Nmj Irrv Tr Ii

5% Or Greater Indirect Ownership Interest · Organization

13% 13 facilities 2022-09-09
Cukier, Brocha

5% Or Greater Indirect Ownership Interest · Individual

10% 3 facilities 2022-09-09
Cukier, Josef

5% Or Greater Indirect Ownership Interest · Individual

10% 7 facilities 2022-09-09
Ab Marbec Realty Group

5% Or Greater Indirect Ownership Interest · Organization

9% 3 facilities 2022-09-09
Gluck, Benjamin

5% Or Greater Indirect Ownership Interest · Individual

5% 7 facilities 2022-09-09
Jacobowitz, Judah

5% Or Greater Indirect Ownership Interest · Individual

5% 3 facilities 2022-09-09
Cukier, Brocha

5% Or Greater Mortgage Interest · Individual

0% 3 facilities 2022-09-09
Cukier, Josef

Operational/Managerial Control · Individual

0% 7 facilities 2022-09-09
Cukier, Josef

Corporate Officer · Individual

0% 7 facilities 2022-09-09
Friedland, Shalom

Operational/Managerial Control · Individual

0% 9 facilities 2022-09-09
Gluck, Benjamin

Operational/Managerial Control · Individual

0% 7 facilities 2022-09-09
Gluck, Benjamin

5% Or Greater Mortgage Interest · Individual

0% 7 facilities 2022-09-09
Jacksonville 3 Propco Holdings LLC

5% Or Greater Mortgage Interest · Organization

0% 3 facilities 2022-09-09
University Propco LLC

5% Or Greater Mortgage Interest · Organization

0% 1 facilities 2022-09-09

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Fines
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Staffing
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