Federal inspection record · CMS data as of October 1, 2026

Vista Ridge Nursing & Rehabilitation Center

700 E Vista Ridge Mall Dr, Lewisville, TX · (972) 906-9789

CMS overall rating

3 of 5

Compare with a nearby home →
Certified beds
132
Residents per day
85
Ownership
Government
Chain
Priority Management
Medicare / Medicaid
Medicare + Medicaid
Certified since
October 5, 2004

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Texas.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Texas homes

Vista Ridge Nursing & Rehabilitation Center carries 95.25 inspection points. That is fewer than 38% of Texas's 1,166 rated homes.

5★4★3★2★1★+35 homes above 292.505102550100200inspection points → fewer is better on the leftThis home · 95.25 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Texas: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–26 pts
  • 4★ 26–51 pts
  • 3★ 51–85 pts
  • 2★ 85–145.75 pts
  • 1★ over 145.75 pts

Bars show every rated home in Texas by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

30 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 1 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 21 4 pts
E 8 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. K

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    April 2, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected April 3, 2025

Everything else, by area of care

Resident Rights7E
  1. D

    Reasonably accommodate the needs and preferences of each resident.

    August 11, 2026 · Complaint · F558 · Corrected August 12, 2026

  2. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    March 19, 2026 · Standard · F550 · Corrected March 20, 2026

  3. D

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    April 16, 2024 · Complaint · F553 · Corrected April 30, 2024

  4. D

    Keep residents' personal and medical records private and confidential.

    April 16, 2024 · Complaint · F583 · Corrected April 30, 2024

  5. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    April 16, 2024 · Complaint · F584 · Corrected April 30, 2024

  6. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    October 26, 2023 · Standard · F584 · Corrected November 10, 2023

  7. D

    Reasonably accommodate the needs and preferences of each resident.

    October 26, 2023 · Standard · F558 · Corrected November 10, 2023

Quality of Life and Care5E
  1. D

    Provide safe and appropriate respiratory care for a resident when needed.

    August 11, 2026 · Complaint · F695 · Corrected August 12, 2026

  2. D

    Provide safe and appropriate respiratory care for a resident when needed.

    November 26, 2025 · Complaint · F695 · Corrected November 27, 2025

  3. E

    Provide safe and appropriate respiratory care for a resident when needed.

    May 22, 2024 · Complaint · F695 · Corrected May 30, 2024

  4. D

    Provide enough food/fluids to maintain a resident's health.

    October 26, 2023 · Standard · F692 · Corrected November 10, 2023

  5. D

    Provide safe and appropriate respiratory care for a resident when needed.

    October 26, 2023 · Standard · F695 · Corrected November 10, 2023

Freedom from Abuse, Neglect, and Exploitation5D
  1. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    June 9, 2026 · Complaint · F600 · Corrected June 10, 2026

  2. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    April 9, 2026 · Complaint · F607 · Corrected April 16, 2026

  3. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    April 9, 2026 · Complaint · F609 · Corrected April 16, 2026

  4. D

    Respond appropriately to all alleged violations.

    April 9, 2026 · Complaint · F610 · Corrected April 16, 2026

  5. D

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    November 26, 2025 · Complaint · F604 · Corrected November 27, 2025

Resident Assessment and Care Planning4E
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    August 11, 2026 · Complaint · F656 · Corrected August 12, 2026

  2. E

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    April 16, 2024 · Complaint · F657 · Corrected April 30, 2024

  3. D

    Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

    October 26, 2023 · Standard · F635 · Corrected November 10, 2023

  4. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    October 26, 2023 · Standard · F656 · Corrected November 10, 2023

Infection Control3E
  1. E

    Provide and implement an infection prevention and control program.

    March 19, 2026 · Standard · F880 · Corrected March 20, 2026

  2. E

    Provide and implement an infection prevention and control program.

    March 3, 2024 · Complaint · F880 · Corrected March 6, 2024

  3. E

    Provide and implement an infection prevention and control program.

    October 26, 2023 · Standard · F880 · Corrected November 10, 2023

Nutrition and Dietary2E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 19, 2026 · Standard · F812 · Corrected March 20, 2026

  2. D

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    March 19, 2026 · Standard · F805 · Corrected March 20, 2026

Pharmacy Service2D
  1. D

    Ensure medication error rates are not 5 percent or greater.

    March 19, 2026 · Standard · F759 · Corrected March 20, 2026

  2. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    April 16, 2024 · Complaint · F761 · Corrected April 30, 2024

Environmental1E
  1. E

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    November 26, 2025 · Complaint · F919 · Corrected November 27, 2025

Inspection history

  1. 2026-03-19

    15 health deficiencies · 2 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (5 deficiencies)

  2. 2024-12-19

    1 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (1 deficiency)

  3. 2023-10-26

    14 health deficiencies · 2 fire-safety deficiencies

    Top issue: Resident Rights (5 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 25 min of nursing staff time a day, 48 min of it from a registered nurse.

This home

3 h 25 min

Texas average

3 h 25 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 58% of nursing staff and 40% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$10,348 in federal fines on record over the past three years.

DatePenaltyAmount
2025-04-02Fine$10,348

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.2 pts better1.82.01.8
Number of outpatient emergency department visits per 1000 long-stay resident days1.1 pts better0.92.01.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.6 pts better100.0%96.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine3 pts better100.0%97.0%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.9 pts better2.3%3.2%3.2%
Percentage of long-stay residents who have depressive symptoms0.9 pts better1.4%2.3%13.5%
Percentage of long-stay residents who lose too much weight1.7 pts better1.2%2.9%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication0.1 pts worse17.9%17.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication7 pts better2.8%9.8%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened8.9 pts better4.0%12.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased11.6 pts better4.2%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts better0.0%0.3%0.7%
Percentage of long-stay residents with a urinary tract infection0.8 pts better0.0%0.8%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence3.9 pts better8.6%12.5%18.3%
Percentage of long-stay residents with pressure ulcers0.4 pts worse4.1%3.7%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine11.3 pts better100.0%88.7%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit1.3 pts better10.9%12.2%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.4 pts better0.0%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine14.6 pts better100.0%85.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission3.1 pts better22.4%25.5%23.4%

·

Who owns and runs it

28 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Bauder Family Investments, LLC5% Or Greater Direct Ownership Interest · Organization33%25 facilities
Boulware St James LLC5% Or Greater Direct Ownership Interest · Organization33%25 facilities
Steven Boulware Family Investments LLC5% Or Greater Direct Ownership Interest · Organization33%19 facilities
Bauder, Kelly5% Or Greater Indirect Ownership Interest · Individual8%28 facilities
Bauder, Parker5% Or Greater Indirect Ownership Interest · Individual8%28 facilities
Boulware, Thomas5% Or Greater Indirect Ownership Interest · Individual8%30 facilities
Walker, Katie5% Or Greater Indirect Ownership Interest · Individual8%30 facilities
Bauder, KellyAdp Of The SNF · Individual0%28 facilities
Bauder, MadisonAdp Of The SNF · Individual0%28 facilities
Bauder, ParkerAdp Of The SNF · Individual0%28 facilities
Bauder, WilliamCorporate Officer · Individual0%42 facilities
Bauder, WilliamAdp Of The SNF · Individual0%42 facilities
Boulware, DouglasAdp Of The SNF · Individual0%46 facilities
Boulware, SandraAdp Of The SNF · Individual0%20 facilities
Boulware, StevenCorporate Officer · Individual0%48 facilities
Boulware, StevenAdp Of The SNF · Individual0%48 facilities
Boulware, ThomasAdp Of The SNF · Individual0%30 facilities
Bridgepointe Finanical Services, LLCAdp Of The SNF · Organization0%24 facilities
Innovative Nurse Consulting, LLCAdp Of The SNF · Organization0%20 facilities
Miller, BobbieCorporate Officer · Individual0%4 facilities
Patel, ManojOperational/Managerial Control · Individual0%1 facilities
Patel, ManojAdp Of The SNF · Individual0%1 facilities
Pmg Realco-Lewisville, LLCAdp Of The SNF · Organization0%1 facilities
Priority Management Group, LLCAdp Of The SNF · Organization0%40 facilities
Progressive Rehab Solutions, LLCAdp Of The SNF · Organization0%36 facilities
Rodriguez, GenevyOperational/Managerial Control · Individual0%3 facilities
Rodriguez, GenevyAdp Of The SNF · Individual0%3 facilities
Walker, KatieAdp Of The SNF · Individual0%30 facilities

·

Fire safety

4 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke2F
  1. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    October 26, 2023 · K345 · Corrected October 27, 2023

  2. F

    Inspect, test, and maintain automatic sprinkler systems.

    October 26, 2023 · K353 · Corrected November 10, 2023

Emergency Preparedness1F
  1. F

    Conduct risk assessment and an All-Hazards approach.

    March 19, 2026 · E6 · Corrected March 23, 2026

Gas, Vacuum, and Electrical Systems1F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    March 19, 2026 · K918 · Corrected March 23, 2026

·

Other homes nearby

  1. Sandy Lake Rehabilitation And Care Center

    Coppell, TX · Fundamental Healthcare

    Worst citation, 3 yrs
    J
    Nursing / resident / day
    3 h 9 min
    Fines
    $23,677
  2. Heritage Gardens Rehabilitation and Healthcare

    Carrollton, TX · The Ensign Group · Abuse icon

    Worst citation, 3 yrs
    G
    Nursing / resident / day
    3 h 13 min
    Fines
    $38,840
  3. Brookhaven Nursing and Rehabilitation Center

    Carrollton, TX · Abuse icon

    Worst citation, 3 yrs
    K
    Nursing / resident / day
    —
    Fines
    $24,739